Crystal Reports was founded in 1991 and was owned by Seagate Technology before Business Objects acquired it in 2003, and Business Objects was subsequently acquired by SAP in 2007. This is a legacy product, with an aging technology platform, that still has a large user base of loyal users. It is frequently used in conjunction with Business Objects as the report design front-end.
It is important to note that SAP Crystal Reports reviewers include both paying users as well as free trial users. Free users are using the exact same product; however, they generally have more positive sentiment around a product since they are not paying for it.
SAP Crystal Reports is Top Rated in the small business segment.
|Customers:||300,000+ (entire company)|
|Employees:||770,000+ (entire company)|
|Most compared to:||Jaspersoft; SAP Business Objects; IBM Cognos|
|Best fit for:||Crystal Reports is a good design tool for customers already using other SAP products, especially Business Objects, for which it serves as the de-facto report design tool. It is used in conjunction with SAP Crystal Server by mainly smaller companies for frequently repeated reporting tasks like quarterly sales data.|
|SAP Crystal Reports Pros||SAP Crystal Reports Cons|
|Connects to wide variety of data sources
||Aging product with limited ongoing development
|Report bursting and scheduling
||Weak charting and graphing
|Integration with other SAP products