GreenRope Ratings & User Feedback
Software Profile & Review Summary
GreenRope is online CRM and Marketing Automation software for small businesses. It allows for unlimited users and emails per subscription, and offers event management, ecommerce and predictive analytics features. GreenRope scores above average in its overall rating (8.0), “likelihood to recommend” (8.0) and usability (7.9) scores, and scores exceptionally highly for “likelihood to renew” (8.8). A high “likelihood to renew” score can mean that users are happy with the product and therefore want to remain loyal; however, especially since GreenRope has CRM capabilities and is designed for small businesses on a budget, this high rating may also reflect the inconvenience of switching to a new system of record.
|Location:||San Diego, CA (headquarters); other offices worldwide|
|Integrations:||Salesforce, WordPress, Outlook, Microsoft CRM, GoToMeeting, QuickBooks, Olark Live Chat, Magento, Gmail Gadget, Evernote|
|Most compared to*:||Infusionsoft, Hatchbuck, Act-On|
|Best fit for**:||Small businesses that want CRM and email Marketing Automation capabilities on a month-to-month subscription.|
GreenRope Customer Demographics*
Summary of GreenRope Reviews
|GreenRope Pros||GreenRope Cons|
||Minor UI issues
Aggregate User Ratings of GreenRope on TrustRadius
GreenRope Response to Reviewer Feedback
GreenRope is constantly taking user feedback to improve the system. In recent months we have been making substantial upgrades to the user interface to make GreenRope more intuitive and easy to navigate. We understand that work arounds are inefficient, which is why we have implemented new dashboard widgets, easier reporting, a system-wide action drawer, and much more to help teams become more productive in their processes. The automation manager helps visualize all of the automation you have setup in your GreenRope account, while the workflow manager lets users easily view all workflows setup in the system. GreenRope offers one-on-one training to get the users up and running with their account within 30 days, while support is available 24/7.
GreenRope is an out of the box system, however can also be fully customized to meet the needs of your team. Our email templates and landing page templates are designed to be fully customizable to meet each business' needs. However, we have plenty of pre-made responsive templates that are ready to be deployed, so that no advanced customization is needed. We are working on building more templates for our users, so they have a plethora to choose from. Unlike most traditional email providers, we give much more flexibility in template customization via dynamic data, mail merges, automatic actions, and more.