Hatchbuck Ratings & User Feedback
Software Profile & Review Summary
Hatchbuck is a basic all-in-one sales and marketing software that includes CRM, Marketing Automation, and email marketing tools for small businesses. Hatchbuck scores above average in its overall rating (8.3), “likelihood to recommend” (8.4), “likelihood to renew” (8.4), and usability (8.4), indicating good customer satisfaction. Ratings are not yet available for other Marketing Automation attributes. Hatchbuck is a Top Rated Marketing Automation product for small businesses.
|Company Status:||Private (Most recent funding was $1.4 million in venture capital, September 2015)|
|Location:||St. Louis, MO|
|Integrations:||GoToWebinar, Paypal, Survey Monkey, Survey Gizmo, SumoMe, Eventbrite, Stripe and more through Zapier|
|Most compared to*:||Infusionsoft, HubSpot, GreenRope, Jumplead, Spokal|
|Best fit for**:||Small businesses looking to implement simple MA and CRM solutions. Some reviews suggested that Hatchbuck wasn't their favorite for lead generation, but was good for managing and nurturing leads coming in from elsewhere.|
Hatchbuck Customer Demographics*
Summary of Hatchbuck Reviews
|Hatchbuck Pros||Hatchbuck Cons|
|CRM + MA
Aggregate User Ratings of Hatchbuck on TrustRadius
Hatchbuck Response to Reviewer Feedback
We appreciate the helpful feedback from our customers.
At Hatchbuck, our focus is to create a great experience for our core user, the small business owner. As a result, we are extremely intentional about building a sales and marketing platform that is easy to use, providing all of the CRM, email marketing and marketing automation features that small businesses need—and none of the bloated functionality they don't.
For instance, instead of creating a landing page builder, we make it simple for our customers to integrate forms with any of the world class landing page builders on the market, while we concentrate on strengthening our core of CRM, email marketing and marketing automation. In addition, we've made it easier to export data from reports so that our small business customers can get any of the custom data they need more easily. We've also noted that our users would appreciate more integrations, and look forward to adding more integration options in the future.
Every day is an opportunity to help a small business turn website visitors into handshakes, emails into conversations, and customers into raving fans. We're excited to continue on this path in 2016.