ONTRAPORT Ratings & User Feedback
Software Profile & Review Summary
ONTRAPORT offers an all-in-one marketing and business automation platform that includes email, direct mail and SMS marketing automation, landing page publishing and split testing, payment processing, CRM and a rule system that allows users to create and automate lead or client management processes. They've recently released a landing page builder for free at ONTRApages.com. For most attributes ONTRAPORT scores well, ranking slightly above the Marketing Automation average in overall rating (7.8), “likelihood to recommend” (8.0), and usability (7.9). ONTRAPORT scores significantly above the category average for “likelihood to renew” (8.8) and overall support (7.9); ratings are not yet available for other attributes. While ONTRAPORT seems to have good user satisfaction overall, its segmented scores are just shy of top rated.
|Location:||Santa Barbara, CA|
|Integrations:||GoToWebinar, Wordpress, 1ShoppingCart, UltraCart, Zapier|
|Most compared to*:||Infusionsoft, Salesforce, HubSpot, MailChimp|
|Best fit for**:||Companies with small contact databases who need email marketing, CRM, and eCommerce capabilities, and who want to track both online and offline campaigns.|
ONTRAPORT Customer Demographics*
Summary of ONTRAPORT Reviews
|ONTRAPORT Pros||ONTRAPORT Cons|
|PURLs with email and snail mail
Aggregate User Ratings of ONTRAPORT on TrustRadius
ONTRAPORT Response to Reviewer Feedback
While it's true that after the early 2014 release of our completely revamped and updated 3.0 platform we experienced some initial bugs, that period is well behind us. You can always see system reliability details and information about every update (which typically happen several times a week) at trust.ontraport.com.
We believe we are best fit for small businesses (with lists of up to 2 million names) that want one system that manages and automates the complete lead to customer lifecycle. Note that “small lists” does not accurately represent our entire customer base. We have many clients with very large lists who send tens of millions of emails/mo.