TrustRadius Top Rated Social Media Management Badge for Enterprise 2015


Social Media Management Software

Software Profile & Review Summary

Woobox is a social media marketing tool that allows users to build social media campaigns, such as contests, polls, sweepstakes, coupons, apps and tabs. Client industries include retail, consumer goods, broadcast media, and consulting agencies.

Some of Woobox's customers include LUNA, Glee Gum, and Lights4fun, according to the Woobox website.

*Vendor provided
Best used for: Facebook contests
Not as strong for: Engagement
Most often compared to: Rafflecopter
Customer focus: Enterprises
Channels covered*: N/A

Woobox Customer Distribution

Woobox Customer Distribution Pie Chart Source: (6) User reviews of Woobox on TrustRadius

Aggregate User Ratings of Woobox on TrustRadius

Source: (6) User reviews of Woobox on TrustRadius
Rating Attribute Woobox # of Reviewers Contributing to Rating Average SMMS Category Average
Likelihood to recommend 8.8 6 8.0
Likelihood to renew 9.3 6 7.6
Product usability 8 2 7.9
Product availability 9 2 9.2
Product performance 8.5 2 8.3
Support 8.5 2 8.5
In-person training N/A N/A 8.8
Online training N/A N/A 7.9
Implementation satisfaction 8.5 2 8.1
Analytics & Insight N/A N/A 8.3
Data Collection N/A N/A 7.8
Publishing N/A N/A 8.7
Engagement N/A N/A 7.9

Summary of Woobox Reviews

Source: (6) User reviews of Woobox on TrustRadius
Woobox Pros Woobox Cons
Ease of use
Woobox is easy to set up and use. One user says the tool was up and running in 5 minutes. There are also online videos that are useful for training.
The tool is fairly basic. Users say the more complex functionalities are harder to use, and one user says she doesn't use Woobox for more complex contests.
Variety of campaign options
The tool offers a variety of options in creating Facebook contests and other campaigns. Users like the fan-gating options and the option to require an email address to enter a contest.
Depending on the number of fans, the tool is affordable.
Contests can be mobile optimized.

Woobox Response to Reviewer Feedback