TrustRadius Insights
Simplified Paperwork Interaction: Users have found that the Quarterly Updates paperwork interaction in PeopleMatter has been simplified, …
Overview
What is Snagajob?
Snagajob, or Snag (including technology from PeopleMatter acquired June 2016) is a recruiting and job posting marketplace and platform, designed to fit the specific needs of service-industry brands. Users can find applicants, hire employees, train workers, schedule teams, and evaluate…
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What is Snagajob?
Snagajob, or Snag (including technology from PeopleMatter acquired June 2016) is a recruiting and job posting marketplace and platform, designed to fit the specific needs of service-industry brands. Users can find applicants, hire employees, train workers, schedule teams, and evaluate performance…
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Snagajob?
Snagajob Features
Snagajob Screenshots
Snagajob Integrations
- Paylocity
- ADP
- Paychex
- NCR (Aloha)
- Ultimate Software
- PDI
- WorkDay
- SAP
- Lawson
Snagajob Competitors
Snagajob Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | USA |
| Supported Languages | English, Spanish, French (onboarding only) |
Snagajob Downloadables
- https://media.trustradius.com/product-downloadables/0P/tm/ZUIM1AGK23RA.pdf
- https://media.trustradius.com/product-downloadables/ua/Na/2SNSGM2V8TV5.pdf
- https://media.trustradius.com/product-downloadables/YJ/gK/P5M3ME48Q4OS.pdf
- https://media.trustradius.com/product-downloadables/RB/qd/3PKZ1RKZG1ZW.pdf
- https://media.trustradius.com/product-downloadables/X3/la/E4G2EXHWNN83.pdf
- https://media.trustradius.com/product-downloadables/1t/hV/RAJW1DXRC9VR.pdf
Frequently Asked Questions
Snagajob, or Snag (including technology from PeopleMatter acquired June 2016) is a recruiting and job posting marketplace and platform, designed to fit the specific needs of service-industry brands. Users can find applicants, hire employees, train workers, schedule teams, and evaluate performance using the Snag / Snagajob platform.
Reviewers rate Support Rating highest, with a score of 4.7.
The most common users of Snagajob are from Mid-sized Companies (51-1,000 employees).
Snagajob Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 65% |
| Enterprises (more than 500 employees) | 15% |
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Reviews and Ratings
(31)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Simplified Paperwork Interaction: Users have found that the Quarterly Updates paperwork interaction in PeopleMatter has been simplified, making the onboarding process easier and more efficient for multiple reviewers. They appreciate the streamlined process of filling out necessary paperwork, reducing time and effort.
Tailored Hiring Process: Multiple users appreciate the ability to easily find and sort through applicants based on individual store needs in PeopleMatter. This feature allows for a more tailored hiring process according to some reviewers, improving efficiency and ensuring candidates align with specific job requirements.
Efficient Onboarding Tasks: The system in PeopleMatter ensures all onboarding tasks are complete before moving forward with new hires, ensuring a smooth transition as mentioned by several users. This comprehensive approach eliminates potential gaps or oversights in the onboarding process, enhancing productivity from day one.
Limited customization options in reports: Several users have expressed disappointment with the lack of customization options in the reporting feature. They feel that the current options do not meet their expectations and would like to see more flexibility in generating custom reports.
Inadequate functionality in Employee Dashboard and Learn Module: Some users have mentioned that they find the functionality of the Employee Dashboard and Learn Module to be lacking. They believe that these features could be improved to better meet their needs, suggesting a need for enhanced usability and performance.
Difficulty in modifying tests and modules: A number of reviewers have found it inconvenient to recreate tests and modules from scratch when they need to make modifications. They suggest having an option to modify existing tests and modules without starting over, which would save time and effort.
Users have made several recommendations based on their experiences with Snagajob. The most common ones are as follows:
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Include features for small businesses: Many users feel that Snagajob is not currently suitable for small businesses, but they would recommend it if the platform included features specifically tailored to their needs. They suggest adding functionality that caters to the unique requirements of small businesses.
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Experiment with different job posts for better results: Users recommend experimenting with different job posts on Snagajob to achieve better outcomes in terms of finding employees. By trying out different approaches and formats in their job postings, users believe they can attract a more suitable pool of candidates.
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Use Snagajob to find employees at a good price: Reviewers emphasize that Snagajob provides an excellent platform for finding employees at a fair price. They appreciate the affordability of the service and the value it offers in connecting employers with potential candidates efficiently.
Overall, users believe that Snagajob is a useful resource for finding employees, especially for fast-paced roles. They appreciate its easy-to-use interface, helpfulness, and efficiency in tracking applicants. Additionally, users recommend using Snagajob to gather information about companies in their city and checking back frequently for potential employment opportunities.
Attribute Ratings
Reviews
(1-17 of 17)Companies can't remove reviews or game the system. Here's why
October 20, 2022
Snagajob is a first rate choice.
Score 10 out of 10
Vetted Review
Verified User
We use Snagajob to retain and provide new talent for our organization. It reduces the time for us to find the right candidates and prospective employees since it is very comprehensive and user-friendly.
- User Interface - great to use and navigate.
- Support - easy to get in touch with help and assistance.
- Great feedback from other industries.
- Expansion in areas of industry knowledge.
- More innovative connections with clients.
- Access to data.
February 18, 2020
For Onboarding, Snagajob is your choice.
The whole organization uses Snagajob as our master On-boarding program. It has been very easy for most of our managers to onboard employees seamlessly. It also integrates very well with Paycor.
- Easy to use on-boarding for managers as well as employees.
- They work with you on the integration to your HR system & will try to create custom fields to meet your needs.
- Snag customer support could be faster. I do not like that it is a general email to email your concern & have a response in more than 24 hours.
- Admin should have access to undo terminated employees.
September 05, 2019
Snag your next employee with Snag
Snag is a great website for job posting. I have been using it for about 2 years. My favorite part is the integration with our company's website, where job seekers can go directly to the snag.com company page, and it looks similar to our website. I have 7 location for hiring, so I keep 2-3 postings that I rotate monthly, but all opening are listed on my snag homepage. We are also searchable on snag.com job listing page.
- Notifications when applicants apply.
- Ease of the job posting process.
- Ease of making changes to my posting.
- Messaging candidates options are limited. There are pre-written questions if you want to use them, but I cannot change them or figure out how to change them.
- To schedule an interview I only have 140 characters to leave a note to the candidate.
- The "My Team" features are not useful to my company at all.
- There used to be a search candidate function, but it was limited. It has been removed from the site.
May 18, 2019
Hiring is a Snag with Snag
Snag is being used by the whole organization. It is very helpful in keeping track of all applicants and making a paperless hiring decision a breeze. The platform also assists us by keeping us on track with the company required training. Most importantly, it does the personality test during the application process, which makes the choosing of a right candidate much easier.
- Storage of hiring documentation.
- Uploading of training documentation and progress meter.
- E-verify and other legal documentation reminders.
- Can have a better User interface.
- More/different levels of personality tests, based on the skills required for a position.
- More user control to hide/view documentation available to users.
March 30, 2018
People Matter Review
We use People Matter for onboarding throughout our entire company.
- Customer Service is exceptional. They get back to you promptly and are very knowledgable. If they don't know an answer, they will find it.
- Their integration team is amazing. They know all of the right questions to ask, and are easy to deal with.
- Their onboarding system is seamless. They keep your state and federal documents up to date and it's easy to navigate.
- Their reporting is not what it should be. You can't filter on certain reports, and it makes it difficult to get the information you need.
- They have partnered with Reliant for Perform, and the transition between the two was difficult.
July 29, 2016
People Matter is my life saver.
Score 8 out of 10
Vetted Review
Verified User
We use PeopleMatter for all of our hiring and on-boarding. It has been a huge help for me. We have 250 employees and I go through 14 employees every two weeks. I love that PeopleMatter is always evolving. They have quarterly updates and they do listen to their clients and their needs.
- Quarterly Updates
- Paperwork interaction from Manager to Employee
- Hiring / Application questions and testing
- I wish the reports had a little more customization. I know they have already improved them since we have been using them but they're just not there yet.
- Links for the Employee's to be able to contact HR or Payroll
- Employee Dashboard having more functionality for them.
July 29, 2016
Why PeopleMatter
Score 10 out of 10
Vetted Review
Verified User
PeopleMatter is used by our company to locate prospective associates; hire them using the onboarding process instead of costly hire packets, and then to provide online learning.
- The assessments in the Hire module allow managers and supervisors to choose from applicants who are suited for our line of work.
- The onboarding process allows our company to avoid costly printing of hiring packets.
- The Learn module allows us to reach all of our associates with the same material at one time, which allows consistency throughout our stores.
- Honestly, it is hard to find anything that needs improvement. Each time we have had an issue, it is resolved quickly. We wished for a better support page, it will be coming soon. We asked for a performance module, we begin BETA testing in a few weeks.
July 28, 2016
PeopleMatter pros and cons
We use PeopleMatter to schedule our 70+ employees and as a form of communication. It gives us an easy way to reach specific employees, specific positions or all employees at once with company updates, events, protocol changes etc.
- With so many positions in our restaurant it is nice to be able to send messages about specific positions to specific people as opposed to everyone in the company when certain protocol changes may not pertain to them.
- As a manager/admin I have easy access to all employee info via the PeopleMatter app. All your phone numbers and email addresses are in one place.
- PeopleMatter makes it extremely easy for employees to pick up and give up shifts via the PeopleMatter app.
- The PeopleMatter app should allow all employees to have access to an employee contact list.
- Action items should be able to be opened via the PeopleMatter app.
- Employees should be able to update their own availability as long as they meet the company requirements.
July 28, 2016
PeopleMatter Best in Store
Score 9 out of 10
Vetted Review
Verified User
PeopleMatter is utilized for all hiring and onboarding across Charlotte Russe, for stores, distribution center and the corporate offices.
- PeopleMatter is a very intuitive and easy to use hiring and onboarding solution, with particular strength in serving the retail store environment and the challenges associated with hourly workers.
- PeopleMatter is highly customizable for the store environment. With an easy workflow and custom assessments, store managers have gained time back to focus on driving sales, and higher quality candidates have led to reduced turnover and shrink results.
- The team at PeopleMatter is top notch to work with, from implementation to support.
- PeopleMatter is a leader in store hiring for retail, restaurant and hospitality. The corporate solution is not fully built out, creating the need to modify hourly workflow in the professional hiring space.
- While the system is highly customizable, one workflow has to accommodate all areas of the organization. All locations and functions don't operate the same, so it is a clunky process.
July 26, 2016
Good hiring system!
We are using PeopleMatter for recruitment, hiring, and new hire paperwork at our 37 restaurant locations. The system completely replaces all paper applications and all new hire folders. PeopleMatter allows the corporate office to receive completed paperwork instantly instead of waiting on mailing time and is much more secure than utilizing email to send employment documents.
- PeopleMatter's site very quickly and easily guides users through the workflow created by our team. A hiring manager knows they are complete when all the Onboarding steps have checkmarks.
- PeopleMatter is easily customized. Users can have different employment forms by store, state, or even job role depending on your selections.
- PeopleMatter sends email updates and system pop-ups when they are having processing errors in their system, so you aren't wondering why the site isn't working correctly (with resolution times).
- We have had a few "hiccups" with hiring managers being able to process background checks after an individual has started. Administrators have had no errors. PeopleMatter's helpdesk has been able to resolve the issue or provide a work-around.
July 26, 2016
PeopleMatter - They Really Do Care About People
Score 10 out of 10
Vetted Review
Verified User
We use Peoplematter throughout our whole organization including some of our franchise stores. We use the Learn, Hire, Perform modules as well as background checks, assessments, everify and have various integrations with other POS systems. Peoplematter has helped save time with duplicate entry, date error entries, administration work and has created an ease of use system that our restaurant managers enjoy using.
- Simplifies the On-boarding process. Easy to find and sort through applicants based on the individual store needs. Ensures all onboarding is complete before moving forward with the new hire.
- Integrations aid us in ensuring data flows through all systems based on our needs. Ensure the data is correct and duplicate entries no longer need to be made.
- Customer service is quick to answer and solve your questions.
- System is simple to use, our restaurant managers love the look and feel of the product.
- The Learn Module could use some attention. Would be nice to have sample courses to use that would be generic to certain business types. Would be nice to be able to modify tests and modules without needing to recreate them. Would like the ability to print test questions and answers for our records.
- Integration seems to be overloaded. Would be nice to have a point person for integrations specifically. All integrations are so different. Would be nice if that individual could keep an eye on our account and be proactive when certain items stop working due to upgrades, etc.
- A better solution for rehires. Be able to know if an applicant has already been in the system to ensure multiple workfiles aren't being used.
July 26, 2016
PeopleMatter user
Score 6 out of 10
Vetted Review
Verified User
PeopleMatter is our HR System that is used across the entire organization. We use to process hires, promotions, transfers, schedules, assessments for hiring, and processing background checks. It doesn't function as a true HRIS system so we use it to the best ability for the functions that it does give us along with reporting. The reporting functionality is very user friendly. Also PeopleMatter has a great help desk support team who are always eager and willing to help with any issues that may occur.
- Great Help Desk Support Team
- Scheduling
- Reporting function
- Make more fields available when running reports
- Clean up some of the errors that happen
July 20, 2016
If you're looking for something that does everything -- It's PeopleMatter that's got your back!
Score 10 out of 10
Vetted Review
Verified User
For our two restaurants in Northern California, PeopleMatter has been a lifesaver! Their system tracks all of our onboarding needs from applications, scheduling interviews, to hiring and all the paperwork that comes along with it. PeopleMatter always keeps up-to-date with all the new forms, so I never have to make sure I have the newest version. One of the best aspects of this site is the alert feature! It shows me if someone is overdue on completing their documents and with the constant coming and going of new employees this has taken the need for a second person to help me look over it out of the equation. The fact that everything is done and stored electronically is very helpful especially for all the HR and payroll aspects of my job. I just have to sign in, do a quick search for an employee, and all of their information is stored right there. PeopleMatter also has other features we do not currently utilize such as scheduling for employees and tests and quizzes to test the employee knowledge of products and services. Other restaurants that are part of our corporation use the testing feature and love it! Now one thing that is important to me is customer service, and PeopleMatter has a wonderful support team. I remember struggling to use the new system at first and the support staff was able to guide me through every step of the way. PeopleMatter has definitely been worth it and we plan on keeping our services for as long as we possibly can!
- Onboarding
- Job listings
- Testing services
- Support team
- I wish PeopleMatter had an option to limit the visibility of attachments. The MyDocuments section allows one to upload important documents pertaining to the employee but because we use PeopleMatter like an online employee file... there are just some things the employee does not need to see.
- PeopleMatter has an option to have the employer upload documents they wish new hires to view and sign before their first day (i.e. policies, handbooks, etc.). However, it would be nice to make certain documents available to the job that the document pertains to. For example, there is a delivery driver statement that should be reviewed and signed by delivery drivers but this document shows up for all the other positions too such as for servers, cooks, and bartenders who do not need to read or review this document.
March 16, 2016
PeopleMatter rocks!
Score 9 out of 10
Vetted Review
Verified User
We have four restaurants and the managers at each restaurant use PeopleMatter to filter through applicants, hire new employees, complete on-boarding, and they also use the schedule feature to publish their schedule and monitor their labor targets. Here at the home office we are able to review all the information and make sure paperwork is being completed and schedules are being written efficiently and [in a] timely [manner]. It helps us to see projected labor dollars quickly and easily, it saves us from having a ton of paper employee files, and it gives us the security of knowing that the paperwork is being done on time and correctly.
- Makes it easy to see when I-9s are due and to see when any information is outstanding.
- Generates labor dollar numbers as soon as the schedule is entered. It also makes the manager approve a schedule that is outside of the thresholds that they should be in.
- Makes it easy to get a message out to all of our staff.
- Our staff has had some trouble with the schedule feature. They are used to just entering information into a spreadsheet and they say that entering it into PeopleMatter is a little more time consuming.
September 30, 2015
PeopleMatter works!
Score 10 out of 10
Vetted Review
Verified User
PeopleMatter is used as an applicant tracking and onboarding tool across our organization. It has streamlined our processes and allowed a much more consistent tracking. PeopleMatter Hire incorporates assessment testing, background checks, and the newly required e-verify workflow. LEARN allows us to provide training on the fly to all affected parties even though they are hours away.
- I trust that the PeopleMatter team is current with the federal and state tax, I-9, and e-verify changes. Saving me time and stress.
- In my experience, PeopleMatter consistently addresses the needs of the industries it serves. I feel I am able to voice challenges and to see solutions to help address those challenges in the upgrades.
- By far PeopleMatter's greatest attribute is the talent on the team. The company name described the exceptional service I have experienced as a customer.
- The reporting feature could use some attention. I am currently using a beta version of a reporting function that allows me to customize more reports in Hire and Learn.
- I am new to computer based learning and scorm development so I would love to see some type of training or support in developing courses and being able to test the functionality inside LEARN before launching globally.
- I would love to see performance and time and attendance modules.
July 30, 2015
HR Specialist
Score 8 out of 10
Vetted Review
Verified User
We use PeopleMatter's application and onboarding throughout our entire organization. It helps us all be in the same system. It also makes us ensure we are being compliant with the government needs of our new hire paperwork.
- I love the E-Verify piece that PeopleMatter provides. It is very user friendly and makes me confident things are being done correctly.
- The application process is very easy for both our applicants and our admins.
- We started using PeopleMatter when it had just come online, it had a lot of issues in the past. But they work out the kinks as they go and always take customer feedback very seriously and tweak the system to make it better based on our needs
- PeopleMatter could be better when it comes to recruiting on a corporate and executive level
- The reporting could be a little bit better, they are working on release a new reporting feature so hopefully that will help.
February 18, 2015
PeopleMatter User
Score 9 out of 10
Vetted Review
Verified User
PeopleMatter is being used by everyone in our organization. PeopleMatter assists in our hiring, onboarding and scheduling of employees - it's a great tool that has been beneficial to us.
- Application Process
- User Friendly
- Help/Support
- Learn Function
- Hours of help/support