IT Professional Services
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Rimini Street, headquartered in Las Vegas, is a global provider of enterprise software support products and services, and a third-party support provider for Oracle and SAP software products, specializing in database and ERP support and management services.
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With Enterprise B2B Product Support, Sutherland provides Level 1&2 technical support for hardware and software products; targeted at ISV's (independent software vendors), Cloud companies, and OEMs for their end-business customers and users. They also provide Cloud lifecycle adoption…
To help companies overcome digital shortcomings, Objective Group offers a bundle of services to solve the most common DTX challenges: 1. Staff augmentation / Managed Squads: Have a dedicated and managed staff with the flexibility to change capacity according to the project needs…
ITTDigital is a global technology start-up that offers Digital Transformation and Digital Learning experiences, aiming to solve complex business challenges through flexible, scalable, and adaptable solutions that enable clients to transform their businesses and enhance customer or…
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Inogic is a Microsoft ISV Partner with Gold CRM Competency. With an exclusive focus on Dynamics 365 CRM and Power Platform for more than a decade now, Inogic delivers professional services & innovative solutions for Dynamics 365 CRM and Power Platform. Inogic promises to serve…
Operating since 2021, Grid Reputation is a full-service digital and commerce agency developing integrated, transformative strategies across the digital landscape. The original founders are still in charge, and the company boasts independence and the ability to act swiftly, audaciously,…
NeoSystems professional services includes a range of consulting services to prepare the customer's organization for its next growth opportunity. They boast experience in developing back office systems strategies for clients using Deltek, IBM® Cognos®, and other software packages.…
Inoria (formerly Quovim C3) is a North American partner orchestrating the evolution of contact center operations. Inoria states they power millions of customer interactions, passionately supporting organizations as they navigate their digital transformation journey through customized…
IT Staff Augmentation: Performing IT project tasks for a daily feeBluebird International offers dedicated IT staff augmentation companies from Europe, Hungary, providing remote software developers, project managers, business analysts, and testers on-demand. The vendor boasts a combination…
ATSG’s project based Consulting, including End User Productivity, Cyber Security, Application Services, Hybrid Infrastructure Design, Advanced Networking, Engineering and Implementation services aim to optimize the planning and execution of transformational projects.
OpenLogic provides enterprise services that include support, innovation guidance, and migration services. Clients can learn more about the types of open source software that they can adopt, such as operating systems, databases and middleware, as well as tools for development, analytics,…
ScienceSoft headquartered in McKinney supports users invent, build, integrate, scale and upgrade applications. Boasting more than three decades of experience, ScienceSoft states they have been harnessing digital technologies for the benefit of Fortune 500 businesses, mid and large…
Founded in 2008, Jasmin Media has grown from a small web design agency in North West London into a full service digital agency offering integrated services at an international level. From communication to conversion rates, online marketing to optimisation, Jasmin Media offer tailored…
The Jetstack Kubernetes Subscription is designed to help verify, support and continually optimise a Kubernetes production environment. The service includes debugging assistance, consulting, Kubernetes expert knowledge, and an assigned customer reliability engineer. Jetstack was…
Arrow aligns with their channel partners and their customers’ desired business outcomes to create specialized programs and services in order to enable them to enhance their value to customers and focus on building and developing their in-house services teams. Arrow services include…
Xcellerate IT solutions aim to provide an essential link between enterprise applications “Systems of Records” and the way in which customers and suppliers engage with business “System of Engagement” to produce an optimised customer experience and greatly reduced operational costs.…
Elastisys develops and manages open source platforms for modern, container based application development. Elastisys are Cloud Native Computing Foundation (CNCF) members and active contributors to the cloud native community.
Viseven Group is an international IT company specialising in interactive content and cloud-based solutions for global pharmaceutical companies since 2009. Their developments and approaches boast users among more than 30 countries all over the world. Viseven's solutions are represented…
TO THE NEW is a digital technology company headquartered in Noida, providing digital transformation and product engineering services to ISVs, Consumer Internet, and large enterprises across the globe. They design & build digital platforms and products with Cloud and Data at the focal…
iOLAP’s Big Data Architect Solutions are designed to support big data architectures that are on premise, in the cloud, as well as hybrid configurations. The vendor’s value proposition is that they offer depth and breadth of experience across the technology universe, thus offering…
SS&C offers Advent Outsourcing Services, an IT outsourcing solution which is variable to suit the client's needs for hosted services our outsourced IT operations and back office services, as well as data management and secure data warehousing.
e-Core IT Solutions headquartered in White Plains is an Atlassian Platinum Enterprise Solution Partner and provides Atlassian deployment, migration, and support with management and maintenance of Atlassian tools.
Sierra Wireless headquartered in Richmond offers AirLink Professional Services, full-service networking solutions for enterprises.
Sirius Computer Solutions offers a wide range of IT professional services, including infrastructure design and implementation, security testing and consulting, cloud migration and related consulting, as well as financial services. In addition to these services Sirius also provides…
NCC is a network of software engineers based in Hanoi, Vietnam and was founded by 4 experienced software engineers in 2014-09-01. They are agile software engineers and professionals in the field of software development who deliver software applications to create solutions for clients.…
Deloitte Cloud Managed Services (CMS) powered by OpenCloud is a service providing public cloud infrastructural support for AWS, Azure, and Google Cloud, as well as cloud and application migration support.
Learn More About IT Professional Services
What are IT Professional Services?
IT professional services is a very broad category which covers the provision of specialized technology-related services to companies, allowing customers to focus on core business concerns. In the IT realm, professional services can range from providing expert advice to hands-on activities like implementing software in a customer's data center or in the cloud.Traditionally, these services were charged at an hourly rate. However, increasingly professional services are being offered with a fixed price, or even a using the subscription model.
Typical sub-categories covered by the professional services name are:
- Consulting and Advisory Services: Consulting and advisory services are offered by consulting firms and are focused on providing technology strategy, regulatory and compliance issues, IT risk management and controls, sourcing advice, and cost optimization. They also sometimes offer advice regarding new technology selection.
- Product Implementation Services: Implementation services are hands-on services where the firm understands requirements to meet business goals, building an implementation plan software installation and configuration, customization, testing, system integrations with existing software systems, user training, and perhaps maintenance.
- Data Analytics / BI Services: Data analytics services are focused on extracting maximum value from corporate data and may involve recommendations of business intelligence tools.
- Custom Development Services: Custom development services provide for the creation of software applications for specific groups of users. This kind of software contrasts with off-the-shelf software which is designed to meet the needs of many users. Custom development service providers have skilled developers on-staff who are capable of understanding sometimes complex requirements, and building software to meet precise business requirements for clients.
- Managed Services: Managed service providers assume responsibility for the successful running of software or the provision of services on behalf of the client in an outsourcing arrangement. Managed services typically involve around the clock monitoring and management of software and infrastructure to ensure that service level agreements are met. Managed services can cover any aspect of a client's IT infrastructure. For example, managed security services are often purchased by companies if they do not have internal resources with the skill set or the time to protect systems against malware or data theft.
- Resellers / VARs : Resellers provide an additional sales channel for a company's products, apart from their own sales team. This can be a very useful way of entering new, perhaps international, markets. Although resellers are finding buyers for a company's products, they generally do not take inventory of those products, unlike distributors who do take an inventory position. VARs are resellers who add features or services to a product before selling it to end-users as an integrated product.
IT Professional Services Features & Capabilities
The following services and features are offered by most IT professional services:
Technical expertise
Hands on training
Service management
Custom development
Software and hardware implementation
Technical consultation
IT Professional Services Comparison
When considering what IT professional services offering is right for your business, you should first consider all of your business's needs. If you are just looking for a company to manage one of your IT systems, you may be able to go with a cheaper option rather than one that also offers training and robust consultation options.
That said, which IT professional service choice is right for you will depend heavily on your specific business. Businesses should be sure to thoroughly vet every option that they consider.
IT Professional Services Pricing
IT professional services offer a wide range of services with varying levels of expertise. As a result, pricing is equally varied. Most charge an hourly rate, though businesses will have to work with vendors to determine the exact rate for any given project.