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Nonprofit CRM Software TrustMap
TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.
What is Nonprofit CRM Software?
Constituent Relationship Management (CRM) is similar to Customer Relationship Management. The difference is nonprofits have constituents or stakeholders instead of customers, so they have needs that Customer Relationship Management systems can’t meet. A nonprofit CRM provides an integrated view of all of its constituents, including:
Suppliers and vendors
Program or service beneficiaries
A nonprofit CRM centralizes data from all constituent groups in a single system in order to simplify the process of enhancing relationships with constituents. A nonprofit CRM tracks all constituent activity from emails sent to donations made.
Nonprofits depend on the strength of constituent relationships for their very existence. A nonprofit CRM creates an avenue for maintaining relationships with existing supporters. As nonprofits grow, however, it becomes necessary to reach out to new supporters and donors. Nonprofit Constituent Relationship Management software helps with this as well by running marketing programs to find new donors and other sources of income.
CRM systems are a major component in the professionalization of nonprofits. They help nonprofits employ modern corporate marketing techniques to win support.
Nonprofit CRM Features & Capabilities
Single system of records for all constituent activity
Pledge and grant management
Program or service management
Workflow and task assignment
Pricing for nonprofit CRM software is typically determined by the number of constituents.
For small nonprofits with less than 1,000 constituents, pricing ranges from $39/mo. to $99/mo. Enterprise level plans can run upwards of $5,000/mo. for teams.
Nonprofit CRM Comparison
When considering nonprofit CRM options, consider the following aspects of each product offering.
Marketing Features: While most nonprofit CRM options provide some marketing features, it is only a focus for some. If your nonprofit plans on using a nonprofit CRM to grow your base of constituents, you should select a CRM with a focus on marketing features. Otherwise you may prefer a more affordable solution that is primarily focused on handling existing constituents.
Integrations: Nonprofit CRM systems have various integrations so that they can easily fit into your nonprofits IT infrastructure. When purchasing a Nonprofit CRM, consider what systems your nonprofit uses, and ensure that the CRM you choose offers integrations with your essential systems.
Automation Features: Many nonprofit CRM systems allow for the automation of processes like creating fundraising pages and managing constituents. More advanced automation features are important for larger nonprofits, but they can run up the price of the software. It is worth considering if your nonprofit needs advanced automation features or if you can handle those processes by other means.
AdvantageNFP Fundraiser is an integrated fundraising, membership and CRM database solution designed for all not-for-profit organisations, small, medium or large. The vendor’s value proposition is that it is an extremely powerful and comprehensive system; yet it remains easy to use…
VeryConnect Non-Profit Management Software brings together non-profit management, stakeholder engagement, and giving back on one platform. VeryConnect's reliable technology aims to help users to save time and boost their impact. Users only pay for the features they need, starting…
Fonteva Membership (formerly MemberNation) is an association management solution from Fonteva, built on the Salesforce Cloud. It is basically an instance of Salesforce CRM that is tailored for associations and/or nonprofits, with industry-specific support from Fonteva. Modules include:…
Cloud-based ClearView CRM is fundraising software that supports nonprofits' efforts to raise money and manage donor services departments. It includes constituent relationship management; business intelligence and reporting; operational tools like data import/export, list segmentation/…
One Click Politics is a non-partisan, digital advocacy technology and consulting company that provides cloud based software solutions to public affairs and government relations professionals in the United States, Canada, and Australia. The vendor's mission is to provide innovative,…
What is bantu Workspace? bantu Workspace is a cloud-based community management and engagement platform with tools to recruit, organise, and build sustainable and modern communities. The vendor states bantu Workspace has powered the daily work of impact-driven organisations in Singapore,…
AssoConnect is an all-in-one solution to serve nonprofits' needs. With the needed tools in one place, the vendor states they make nonprofit management simpler. Users can manage a community with a CRM, create membership campaigns, process online payment, send newsletters, design events…
Frequently Asked Questions
The number one consideration when purchasing a nonprofit CRM should be the integrations that it offers. A nonprofit CRM will help you nonprofit the most when it integrates easily into your IT infrastructure. Once you have found nonprofit CRM solutions that can fit into your system, you should ensure it has the automation features you are looking for. Additionally, if you want to use your CRM to grow your constituent base, make sure you choose one with marketing capabilities.