Order Management Software

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NetSuite ERP

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.

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SAP Commerce Cloud

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ShipStation

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Workbooks

Workbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible…

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Esker

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Webgility

Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.

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Cin7 Orderhive

Cin7 Orderhiveis a SaaS based solution which brings order, shipping and inventory management functionalities in one platform, now from Cin7 (acquired February 2021). It facilitates multi-channel selling and streamlines back-end processes within a centralized real-time inventory tracking…

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Inveon inCommerce

Inveon is a technology company that provides enterprise e-commerce software platform and digital growth management solutions. Through helping to create a unified and scalable digital commerce presence with sustainable growth, Inveon aims to drive enterprise companies towards the…

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QuickBooks Commerce

QuickBooks Commerce (formerly TradeGecko) is a cloud-based Order and Supply Chain Management platform. TradeGecko was acquired by Intuit QuickBooks in August 2020, and plans to sunset the resulting product were announced June 2021 (it will be discontinued as a standalone product…

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Accounting Seed

Accounting Seed is accounting software that is native to Salesforce.

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Stitch Labs (discontinued)

Stitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.

16
IBM Sterling Order Management

IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.

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Ordoro

Ordoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the merchant's website: print packing…

18
Acctivate Inventory Management

Acctivate is a real-time inventory management and high-volume, multi-channel order fulfillment solution for growing small to midsized distributors, manufacturers, and online retailers using QuickBooks.

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Blue Yonder Luminate Planning

Luminate Planning from Blue Yonder headquartered in Scottsdale (formerly JDA Software Group) leverages a digital twin foundation to intelligently predict potential problems and opportunities, offer machine learning-based recommendations for action, and pivot production, inventory,…

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inFlow Inventory

inFlow Inventory is an inventory management software offering from Archon Systems.

21
Zoho Inventory

Zoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, and lot traceability. It features mobile compatible apps for Android and iOS devices.Zoho Inventory…

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BetterCommerce

BetterCommerce is a headless commerce software platform for mid-market retailers who have outgrown their technology investments and would rather solve their pain points adopting a modular based approach as opposed to re-platforming, from the company of the same name headquartered…

23
Linker Cloud

The Linker Cloud Fulfillment Platform, from Linkercloud headquartered in Warsaw, Poland, enables users to control all e-commerce logistics operations and processes with their Order Management System (OMS). Linker's services focus on cross-border ecommerce. They aim to enable their…

24
SellerCloud

SellerCloud is an eCommerce platform that integrates into multiple sales channels without a per-channel fee. It also functions as a single-source management solution.

25
Cin7

Cin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations…

Learn More About Order Management Software

What is Order Management Software?

Order management software supports the purchase to pay workflow with automation applied to essential (e.g. credit check, customer and supplier invoices, purchase order generation, transmission of data through integrated systems) and ancillary tasks(multi-channel order tracking and analysis) inherent in the processing of orders, and allows What is Order Management Software?

Order management software (OMS) automates the order fulfillment processes from order acceptance to shipment; capturing, managing, and processing sales orders, allowing businesses to manage sales more effectively.

Most order management software is part of larger vendor offerings that support related business functions. Fewer standalone options are available. These order management software suites include invoicing, purchase order generation, credit checks, payment processing and tracking, shipping preferences and delivery tracking, trend analytics, and order management analytics. This software will include or integrate with inventory management software, subscription management software, customer relationship management software, and e-commerce software.

The software offers product sourcing intelligence based on inventory location and availability. These solutions help coordinate supply chain operations and inform multichannel sales strategies.

Order management software is used by sales departments to match supply and demand, and by logistics departments to plan deliveries based on demand, inventory, and customer location.

Order Management Software Features

Order management software will offer many of the following features.

  • Automated order processing and fulfillment
  • Centralized order management for multiple channels
  • Order access and capture through a variety of interfaces and devices
  • Real-time order tracking
  • Customizable workflows
  • Invoicing
  • Customer and vendor purchase order generation
  • Inventory management capabilities
  • Barcode processing
  • SKU generation and processing
  • Payment processing and credit checks
  • Fulfillment and shipping integrations
  • Shipping preferences and real-time delivery tracking
  • Back-order management
  • Alerts for customers, orders, and inventory
  • Customer support
  • Custom rules and processing for returns and exchanges
  • Order archiving
  • Remote access
  • Trend and order management analytics
  • Dashboards and reporting
  • Billing, CRM, E-commerce, and catalog management support or integrations
  • POS, Accounting, ERP integrations

Order Management Software Comparison

Consider the following when purchasing order management software.

Scope of Software: Order management software vendors offer a broad range of features and options, which often overlap with other software products, such as inventory management and customer relationship management. Due to the complexity of their operations and high volume of orders, the food distribution, manufacturing, transportation, healthcare industries, and large retailers will especially benefit from robust, integrated order management software suites. Smaller businesses and retail operations will benefit from stand-alone order management software which offers integrations with other related systems.

Scalability: Sales orders can be volatile, a product or service can go viral overnight exploding order volumes. A cloud-based solution will ease that transition, shielding you from the impact that welcome, but unforeseen growth might have on your IT infrastructure.

ERP: Enterprise resource planning systems offer order management capabilities that vary in the features they provide. Order management suites offer a wider range of more sophisticated order management functionality. Your specific requirements, goals, and the size of your operation will dictate your choices. Enterprise-level organizations will usually choose between an order management suite or an ERP system. Stand-alone order management software is usually sufficient for smaller businesses.

eCommerce Platforms: Some eCommerce platforms provide order management features and some order management software products easily integrate with eCommerce platforms such as Amazon or eBay.

Pricing Information

Order management software pricing is based on the features provided, with a cap on the number of team members, the number of product SKUs, and the number of monthly orders. The cost can range from $20 a month to over $2,000 dollars a month. Enterprise-scale operations will require obtaining a custom quote from the vendor. Free trials are sometimes available.sellers to more easily track inventory levels and selling channels, improve customer experience, and overall process sales more effectively.

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Frequently Asked Questions

What does Order Management Software do?

Order management software provides centralized order management across multiple channels, automating the order fulfillment process. The software includes or provides integrations with closely related functions such as inventory management, CRM, catalog management, shipping, POS, eCommerce, billing, accounting, and ERP.

What are the benefits of using Order Management Software?

Order management software improves order processing, raises customer satisfaction, and increases revenues. It reduces the need for manual intervention, expediting order processing, and avoiding processing errors. The software facilitates coordination amongst sales, logistics, and customer service teams. It optimizes inventory control and provides real-time anywhere, anytime, access to order status. The analytics it supports promotes better decision-making.

What is the best Order Management Software?

These are some of the popular order management software products.