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10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software

Overview

What is 10to8 Appointment Scheduling Software?

10to8 is appointment management software from the UK company of the same name.

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Recent Reviews

TrustRadius Insights

Users of 10to8 Appointment Scheduling Software rely on the tool to streamline their appointment scheduling process. By using the software, …
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Pricing

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Free Forever

$0

Cloud
pcm (100 appts + 2 logins)

Basic

$12

Cloud
pcm (100 appts + 2 logins)

Grow

$25

Cloud
pcm (300 appts + 3 logins)

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://10to8.com/pricing/?utm_source=T…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is 10to8 Appointment Scheduling Software?

10to8 is all-in-one online booking & appointment scheduling software that the vendor reports is trusted by thousands of businesses worldwide. A 'Free Forever' plan is available for small businesses!

With 10to8 Appointment Scheduling Software, companies can offer a convenient online booking page that clients can use to book appointments, and thus avoid interruptions. Companies can also customize this page with their own branding in order to be more visible online and appear more professional.

According to the vendor, 10to8 enables users to notify clients of their upcoming appointments with automated SMS & email reminders, improve communication & overall customer experience, and reduce no-shows by up to 90%.

Users can also set up 2-way calendar sync with popular calendar apps and avoid creating double bookings. No more awkward situations like two clients turning up at the same time for their appointments.

The vendor offers a free WordPress plugin, Weebly app and over 1,500 Zapier integrations.



10to8 Appointment Scheduling Software Features

  • Supported: Online Booking Page
  • Supported: Automated Reminders
  • Supported: 1-to-1 & Group Bookings
  • Supported: Multi-Location Scheduling
  • Supported: 2-Way Calendar Sync
  • Supported: 2-Way Client Chat
  • Supported: App Integrations
  • Supported: Free WordPress Plugin
  • Supported: HIPAA

10to8 Appointment Scheduling Software Screenshots

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10to8 Appointment Scheduling Software Videos

Discover what businesses use 10to8 Appointment Scheduling Software and why.
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10to8 Appointment Scheduling Software Integrations

10to8 Appointment Scheduling Software Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish, German, French, Portuguese, Dutch, Chinese, Japanese, Italian, Hungarian, Spanish, Swedish, Polish, Bulgarian

Frequently Asked Questions

10to8 is appointment management software from the UK company of the same name.

Calendly, JRNI, and Acuity Scheduling, a Squarespace company are common alternatives for 10to8 Appointment Scheduling Software.

Reviewers rate Usability highest, with a score of 10.

The most common users of 10to8 Appointment Scheduling Software are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(21)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of 10to8 Appointment Scheduling Software rely on the tool to streamline their appointment scheduling process. By using the software, they can eliminate the need for back-and-forth emails and phone calls, saving significant time. The ability to set different availabilities and send auto reminders has made it convenient for clients to book appointments online without the need for manual coordination. Users appreciate that the software helps them avoid double-booking mishaps and enables them to take advance payments. It also integrates payment options, further streamlining the booking process.

The software is particularly useful for professionals with fluctuating availability or those managing appointments across different time zones. It offers robustness and a strong focus on online booking, providing reassurance to users in managing their schedules and accessing information about client attendance. Additionally, users find the mobile app and responsive customer service team beneficial in using the software effectively. Overall, 10to8 Appointment Scheduling Software is a valuable tool for various departments within an organization and for professionals looking to efficiently schedule face-to-face or remote meetings with clients.

Affordable Pricing: Several users have mentioned that 10to8 Appointment Scheduling Software offers an affordable pricing structure, making it a great option for startups and businesses on a tight budget.

Seamless Integration: Many reviewers have praised the seamless integration of 10to8 with popular calendar platforms such as Google Calendar, Outlook, and Office 365. This integration helps to prevent double bookings and ensures efficient appointment management.

User-friendly Interface: Users have consistently appreciated the user-friendly interface of 10to8, which makes it easy for both customers and staff members to navigate and use the scheduling features. This intuitive design allows individuals with limited computer knowledge to easily book appointments.

Inconsistent Reminder Email Addresses: Some users have experienced frustration with the 10to8 Appointment Scheduling Software as they found that the reminder email addresses change every time, making it difficult to whitelist them. This has resulted in some reminder emails being forwarded to the spam folder by their email provider.

Lack of Integration Options: Several users have expressed a desire for more integration options with other tools. They feel that the current level of integration is limited and suggest that expanding these options would be beneficial.

No Dedicated Mobile App: Users have mentioned that while there is a web-based mobile app available, they find it less convenient than having a dedicated mobile app for iOS and Android. They believe that having a dedicated app would make it easier to access client information on the go.

Users commonly recommend trying out the free version of 10to8 to test its features. They advise customizing 10to8 to fit organizational requirements and taking advantage of its ability to send text messages to customers. Users highly recommend 10to8 for saving time and improving scheduling efficiency. They suggest considering end user visibility and double-checking schedules. Customizing appointment types and adding the scheduler link to email signatures and websites is also recommended. Users find 10to8 to be a valuable tool for organizations, particularly small businesses, as it is simple, easy-to-use, reliable, and cost-effective. The support team and web interface are praised, and integration with Outlook is considered beneficial. It may not be ideal for music teachers. Users appreciate 10to8 for managing meetings and time efficiently.

Attribute Ratings

Reviews

(1-10 of 10)
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December 31, 2020

Exceeded my expectations

Engr Aijaz Ali Khushk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's very easy to use this software and I think an essential one for anyone looking to meet people either face to face or remotely. 10to8 Appointment Scheduling Software is easy to use for setting appointments and managing staff tasks. And it's great to have an app for the phone. Everything is easy to understand and very convenient for me and clients. I am very happy to use this for my business.
  • Clients can use this service to book an appointment with me
  • Adapting the language for me and clients of all ages is easy and useful
  • It even sends reminders to the person who has scheduled the appointment
I surveyed all options available in the market and am very pleased with 10to8 Appointment Scheduling Software, as it has exceeded my expectations. With a full platform free trial, take the time to give this a try. You’ll be pleased with the results of this very helpful service,
Sara M. Kelley, Esq. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We allow our clients and potential clients to schedule appointments through our website directly. And, we use it to send links for other private meetings. The whole organization uses it. It's allowed us to cut down on going back and forth to schedule meetings. We can set different availabilities and send auto reminders for appointments.
  • Embeds into website.
  • Easy to change availability.
  • Appointment reminders.
  • Different availability per appointment types.
  • Too many places to put info about business (there's 3 different places to describe the business and it's easy to miss one when updating).
I still give it a 10 for appointment scheduling. It has a lot of great features for the price. Even the free option has great features. it's easy to set up and get started. It saves so much time when scheduling appointments with other people.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Approx 4 years ago, I noted a challenge in reaching students who attend classes online. As we are encouraged to maintain contact with these students, it is difficult to manage at our best with multiple time zones, varying schedules and availability, and other logistical issues. I am part of a team that was exploring schedule solutions. After trying a couple of tools, I chose 10to8 as it provided all the tools and features needed and the price was good compared to other tools. The tool is being used by several people within our department as well as others. However, the campus also has users using other tools at this time as well. The decision often comes down to costs or just personal preference.
  • Online scheduling.
  • Reminder by text and email.
  • Ability to sync with many personal and professional scheduling tools, such as Outlook.
  • Some of the CRM tools are limited or slow; perhaps an ability to customize for specific needs.
  • More ability to customize the schedule page.
  • They need an APP for iPhone and Android.
I personally have found the tool to be were very well-suited for many applications within academia, and obviously it can be used in any situation where the scheduling of clients is important. There are some tools and features within 10to8 that I personally do not utilize, such as collecting payments for services, but they appear to be a useful tool and feature for businesses that may need to utilize the service. In my particular experience, we utilize the tool to reach out to approximately 90 to 120 students on a monthly basis. The students are encouraged through emails and other course announcements to book an appointment with me. The tool will sync with my personal calendars so that there is never a conflict in scheduling and students are able to add themselves to my calendar and book an appointment on autopilot. The tool also sends them an email and text notifications with reminders of the times that I have set up. One thing that I've come to rely on is that many of the tools are set it and forget it, meaning it runs by itself in the background, does its job, and I seldom have to worry about the functionality.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This allows my clients to book online without me trying to find a way to make our schedules work. I have some days in and out of the office for this business so being able to open specific time slots is very helpful and saves me a lot of time and phone calls.
  • Rescheduling ability by the customer.
  • Easy search and click to make an appointment.
  • Reminder emails or texts that prevent no-shows.
  • I would love to have this software connect to a client notes history, where I can keep visit notes with clients all under their appointment times.
I think the competitive booking sites, to my understanding, offer more integrated full-office functions like client history, visit or product payments, etc.
April 03, 2020

Solid little app...

Eva Sawyer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I run a business offering tarot readings, and really love that 10to8 works so well for managing my schedule. Because I only offer so many in-person appointments per month I really appreciate not having to pay a fortune. The free plan offers everything that I need, but if I was at the point where I needed to go up in plans I would have no issues paying for it. I've tried other scheduling apps in the past, but they didn't integrate payment options, leading to multiple steps to get the appointment completely booked. The couple of times that I had issues (mostly due to me more than the software) customer service was quick to respond and help walk me through it. I honestly don't think I have any complaints about it - and I have recommended it to several people in my field.
  • Ease of use.
  • Affordable.
  • Excellent customer service.
  • Needs some more integration with e-commerce sites.
10to8 works really well for simple appointments for my clients, and for the most part clients love it. It wouldn't be as good for any appointments that require any sort of detailed consultation before booking an appointment.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love 10to8 for scheduling prospective new clients. It makes it easy to keep everything in one place and initial communication is recorded for all departments.
  • Allows for text messaging between prospective new clients
  • Helps keep everything organized
  • Allows for a central place for all departments to access information
  • Allow to send attachment through the messaging system to a prospective client
10to8 Appointment Scheduling Software is being used for prospective new clients. Not best for current clients.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
10to8 is an online appointment management tool that helps starts-ups and SME’s provide an automated scheduling service for their free and premium services.

We use 10to8 as it saves time, eliminates the stress of manually booking in clients, avoid double-booking mishaps and lets us take online advance payments.

This tool makes it easy to sync and manage your appointment diary on the go with well known third party project management, time management and payment tools.
  • For startups on a low budget, it offers a free plan that allows you one or two integrations.
  • You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
  • You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
  • You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
  • You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
  • There are not many areas I can think of for 10to8 expect more integration with other tools.
  • Also, having their very own IOS or Android app would be good. I know the web based mobile app is available but an app that you can go in and out of and access your clients info on the go I feel would be more beneficial.
10to8 is a great tool for starts up consultants or therapists looking for a robust scheduling tool to accept online bookings. It works well with social media platforms like Facebook and payment gateways in helping to accept payments. When I first started using this tool a few years ago, I didn’t have the funds for the premium plans but the free forever plan really helped me in getting started. As I started to scale 10to8 was a great tool that I could build and grow with.
August 21, 2019

Easy to use

Score 10 out of 10
Vetted Review
Verified User
I am a plumber using 10to8 for appointment reminders, and so far it's been working great.
  • Organized.
  • Professional.
  • Easy to use.
  • Free logo display.
  • Up to 3-4 staff on the free version.
  • Everything works great.
10to8 helps me manage my jobs better. I have no complaints about it at the moment and love that it's free, which is really beneficial for small businesses.
Score 10 out of 10
Vetted Review
Verified User
We use the program as an easy tool for guests to schedule their appearances on the show. The program allows 24hrs access to our schedule which is important as we interview around the globe.
  • Time zone configuration takes the guesswork out of trying to convert for our guests and we each get notifications in our selected time zone.
  • Ease of use - we have had people with little computer knowledge be able to book their appointments so it is very user-friendly.
  • Customer Service - being able to have quick access to a person if an issue arises is key for us and 10to8 has always exceeded our expectations!
  • Using the program on a phone is difficult as you cannot see the calendar as well as on desk top.
10to8 is a great service even if you aren’t a “service” business. It is easy to use and allows your whole team to know what is happening. It also is great for staying in contact with your clients. It has built-in automation to not only remind them but you as well of upcoming dates! I highly recommend this program!
Liz Jeffries | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I am a sole practitioner and so I use it to manage my diary and my contact with clients. I use it for online bookings and to provide me with information about the attendance of clients. These days, potential clients want to discover for themselves what appointments are available and often want the convenience of booking online directly. 10to8 Appointment Scheduling Software allows me to provide this service. I also feel reassured since 10to8 is really focused on online booking, so there are robustness and a strong focus on issues to do specifically with online booking. Other services which have online booking as a part of their offering have less flexibility (in my experience) and I really appreciate the flexibility of the 10to8 Appointment Scheduling Software.
  • Flexibility with appointment confirmations, reminders, and automated settings (which can be overridden).
  • Flexibility with booking services - I can adjust settings to show or hide services and make them bookable, hidden, or just viewable.
  • Flexibility with payments - payments can be required or optional at the time of booking.
  • The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
  • The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
  • Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
10to8 Appointment Scheduling is generally well suited to my business. Online booking with a separate online booking site is something I have been exploring for some time. However, in my specific use case, I am watchful for when it is inappropriate for clients to make a direct booking with my service - for example, if they are in a mental health crisis - and often it is useful to have contact with clients before they book an appointment in order to check that psychotherapy is the best option for them. However, I feel that using 10to8 Appointment Scheduling in combination with my website can address these concerns.
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