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1Password

1Password

Overview

What is 1Password?

AgileBits in Toronto offers 1Password, a password manager available to both private individuals and businesses, touting a unique approach to multi-factor authentication to improve security.

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Recent Reviews

TrustRadius Insights

1Password is a versatile password management tool that has gained popularity across various industries and departments. Users appreciate …
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Safe, peace of mind, go for it!

8 out of 10
July 14, 2023
I use 1Password in my organisation to protect all sensitive passwords. This ensures that my privacy and security and that of our clients …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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1Password

$2.99

Cloud
per month

Teams

$3.99

Cloud
per user/per month

1Password Families

$4.99

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

1Password

YouTube

1Password Team A - Demo Presentations at deCODE Hackathon Fall 2021

YouTube

1Password

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1Password Demo

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1Password Demo

YouTube

Man-in-the-Machine (MitMa) attack against 1password (USENIX Security 18/DEF CON 26 demo)

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Product Details

What is 1Password?

1Password is a scalable password manager solution. 1Password is designed to make it easy for businesses' employees to stay safe online.

1Password Advanced Protection is now available with 1Password Business. Set Master Password policies, enforce two-factor authentication team-wide, restrict access with firewall rules, review sign-in attempts and require your team to use the latest version of 1Password.

According to the vendor, once 1Password is part of workflows, good security habits will become second nature. It also comes with mobile app versions that are available for Mac, iOS, Windows, and Android. 1Password syncs seamlessly across devices, so employees always have access to their passwords. 1Password is optimized for organization-wide adoption, to increase overall security.

1Password Video

What is 1Password?

1Password Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

AgileBits in Toronto offers 1Password, a password manager available to both private individuals and businesses, touting a unique approach to multi-factor authentication to improve security.

LastPass for Business, Keeper, and Dashlane are common alternatives for 1Password.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of 1Password are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(243)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

1Password is a versatile password management tool that has gained popularity across various industries and departments. Users appreciate its ability to generate random and secure passwords for different services, solving the common problem of password reuse and weak security. With 1Password, users can securely store and access usernames and passwords for websites, applications, database applications, ERP account information, and licensing keys. The software ensures the safety of sensitive data by encrypting and securing information on users' laptops. Not only does it simplify the process of managing multiple passwords with varying requirements, but it also provides breach alerts and password change reminders, addressing the business problem of security. One of the key advantages of 1Password is its compliance with regulations like HIPAA, which allows for secure password sharing through protected channels.

1Password is not limited to businesses; independent Mac/Apple consultants also rely on it to store sensitive data like passwords and credit card details securely. It offers optimal connection, security backups, and updates for all devices such as Mac Pro, iPhone, and MacBook Pro. Digital marketing consultants find 1Password essential for keeping clients' passwords separate, secure, and organized across different platforms. IT support staff benefit from 1Password's secure and accessible password storage, allowing them to access passwords on various devices while maintaining high standards of security. Additionally, personal users appreciate the Watchtower service provided by 1Password for monitoring security breaches containing their credentials. Overall, 1Password serves as a reliable and user-friendly solution for managing personal and business accounts securely.

Customers value the privacy and security offered by 1Password when protecting sensitive passwords for themselves and their clients. While there may be other password managers available in the market, reviewers particularly appreciate 1Password's user experience, usability, platform integration, and corporate features compared to its competitors. The software caters to multiple use cases within organizations by allowing the creation of separate vaults for different teams or departments. This facilitates better organization and information sharing, eliminating the need for manual copying and pasting of credentials. Companies also utilize 1Password to securely store and share login information internally and externally, ensuring the safety of inter-office details and client-sensitive information. Additionally, users find 1Password valuable in managing the increasing number of passwords required in today's digital landscape. It not only simplifies the process of creating and storing complex passwords but also helps users remember them, reducing the risk of forgotten passwords and frequent failed logins.

Intuitive User Interface: Users consistently praise 1Password for its intuitive and easy-to-navigate user interface, which makes tasks quick and effortless. They find the layout to be user-friendly, with clearly labeled options and a logical flow that requires minimal effort to navigate. Whether it's creating new passwords, accessing stored credentials, or managing personal information, users appreciate how intuitive the interface is.

Convenient Cross-platform Accessibility: Many users appreciate the convenience and flexibility of accessing 1Password across mobile, browser, and desktop platforms. It allows them to seamlessly switch between devices while securely managing their passwords. Whether they're at home using their laptop or on-the-go with their smartphone, users value the ability to access their passwords from any device with ease. The consistent experience across different platforms also enhances productivity by eliminating the need for manual syncing or duplicate entries.

Strong Security Measures: Users are impressed by the great security measures implemented by 1Password, giving them peace of mind when storing sensitive information. They value the platform's encryption methods and its ability to easily generate secure passwords. With features like password strength analysis and built-in password generator tools, users feel confident in creating strong and unique passwords for all their accounts. Additionally, 1Password's commitment to protecting user data through robust encryption adds an extra layer of security that many reviewers appreciate.

Limited sync options: Some users have suggested that there are limited sync options available in 1Password, specifically mentioning the absence of Google Drive access. This has been a point of frustration for these users.

Windows apps and integration not as good as on Mac: Users have mentioned that the Windows apps and integration in 1Password do not match up to the quality and seamless experience found on Mac. They feel that the Windows version lacks certain features or functions that are present in the Mac version.

Occasional glitches with browser integration: Some users have experienced occasional glitches with the browser integration feature in 1Password. These technical issues can disrupt their workflow and lead to difficulties when trying to access or manage their passwords through the browser extension.

Users highly recommend using 1Password for both businesses and individuals. They suggest setting up 1Password on all devices for easy access to passwords and other information. Many users believe that 1Password is worth the money and works well for all team members. Comparing it to other password managers, users think 1Password is a great choice for mixed-device offices. Trusting the product and its implementation, users recommend using the mobile app for managing passwords on all devices. Additionally, they find 1Password's interface delightful for basic technical skills. Users also suggest considering whether to use the Mac App Store version or the Dropbox syncing version of 1Password. Overall, users think 1Password is a solid product that provides a hassle-free way to manage passwords and believe it to be the best software for password management. They highly recommend using it and even require all employees to do so.

Attribute Ratings

Reviews

(26-47 of 47)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
My team and I used 1Password to manage shared passwords across our development resources in order to ensure we were conforming to best practice regarding password reuse and to facilitate sharing of complex passwords. Several of us were already using 1Password personally, so getting a team license made sense as our users were already familiar and comfortable with using 1Password. Outside of the direct business use, as a personal user, I've enjoyed its Watchtower service which helps me monitor security breaches containing my credentials.
  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
  • Pricing. 1Password's chief competitor, LastPass beats it on pricing, especially at volume. While both applications offer very similar functionality with a great user experience, your organization may be likely to switch to the least expensive option, as we did.
  • Website Autofill can fail to work at times. This can be really frustrating when you're pressing the autofill keyboard shortcut and nothing is happening. I'm not sure that this is the fault of 1Password - it seems to coincide with changes to website structure, but it makes for a frustrating and inconsistent user experience.
  • 1Password's Windows application has always lagged behind the MacOS version. It has always felt like a second class citizen. Having said that, the MacOS version is really, really good. It's frustrating never to have parity across platforms.
As I mentioned earlier, 1Password is well suited to environments where you want your users to exercise good security hygiene and have a friendly user experience to do so. 1Password offers that. It also makes for a good experience where you want to share common credentials amongst your team, offering you a secure method of doing so, while also offering you the ability to restrict to whom you share your credentials. 1Password is not well suited in environments where cost is a factor. It's competitive with LastPass across various tiers, but ultimately comes out more expensive at scale/features.
Nate Dillon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use 1Password to manage all my passwords, bank account/credit card information, software licenses, and many other things. 1Password in currently only being used at a personal level (several of my other co-workers use LastPass). As I have increasingly more and more login information from various sites, 1Password has become an essential tool for me to stay organized and to keep my accounts safe.
  • Organizes and stores all my login information
  • Generates random passwords with a lot of control over options
  • Integrates well with all major web browsers to allow login autofill
  • Well designed apps
  • Works very well on Macs
  • Good synchronization options
  • Ability to share logins with others
  • Audits login information for problems and alerts you to passwords that should be changed
  • Can store way more than just login information
  • The Windows apps and integration aren't as good as on the Mac
  • Occasional glitches with the browser integration
  • Moving away from the one-time app purchase model and toward subscriptions (which is somewhat understandable at this point)
1Password should be used to store any information securely, including logins/passwords, credit card and bank information, drivers licenses, software licenses, notes and documents, and many other things. You shouldn't really use the same password for multiple sites, and 1Password is great for generating random passwords, storing them, and making them easy to retrieve. The group plans work great for sharing information between people as well. It really works best on a Mac. I've used 1Password on Windows a bit, and it works just fine, but it doesn't seem to work as well as on the Mac.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We all use 1Password, to manage personal accounts and logins to websites we all use with one login - for example, we have master logins to our own websites, that anyone can access, and it is an easy way to share access, or if we have a trial account for a new site, we can share the access and collaborate easily without risking any sensitive data.
Having all our personal logins stored safely, instead of copying them to a spreadsheet, or using a generic/personal password is very professional - the password generation function is also really lovely, especially because it offers more security than Chrome, that stores all the sensitive data in plain text.
  • Sharing login details safely within the organization, with no plain text version exposed anywhere.
  • Having my own login details pop up after typing in a secure master password - I only have to remember one complicated and good password.
  • Generating secure passwords when I register to a new website.
  • The automatic name generation for a saved login is sometimes redundant, if the site's title is improperly written
  • Sometimes random logins pop up and I have to choose manually, which is tedious sometimes.
  • I would love to be able to pin or star frequently used logins, when I have multiple logins to a site.
I use it for all my work logins, every single one of them! We manage content providers and advertiser accounts, for some sites, there are 20 logins. There are also services we only use occasionally, remembering the login details for those, or looking them up in an unsafe spreadsheet would be a nightmare.
I even contemplated using it for my private logins and all my family accounts - despite having Google store them all, because Google stores them in plain text and I don't really like that.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1Password is used by some of our staff in our department, in a hybrid manner -- being used for both business and personal account credentials management. As applies to our business use cases, 1Password helps staff to ensure they use the strongest possible passwords across the many dozens of servers, service accounts, and web applications we rely on to deliver value to our university, without duplication of credentials. Because 1Password securely stores our information and allows us to retrieve it effortlessly, this tool helps our department maintain very high standards of security.
  • 1Password works very well across all popular platforms, including desktop and mobile apps, as well as various web browser integrations, providing a convenient and consistent method to access your logins and passwords no matter what device you're currently using.
  • 1Password provides a powerful, yet straightforward, mechanism for the creation of strong passwords of varying lengths and criteria: if you normally use 24-character passwords but your latest account can only support 16-character lengths, just tweak the password length slider. If your latest account forces you to use special characters, just toggle the checkbox to ensure that need is met.
  • 1Password supports Apple Touch ID on iOS and MacOS, and Face ID on iOS, allowing authorized users secure, but easy, access to their credentials, and obviating the need for frequent typing out of long passphrases.
  • 1Password continues to provide iterative updates to their products which ensure ever-improving auto-fill integrations with website logins and mobile app logins.
  • Not every website or web app login page is automatically recognized by 1Password; because the product works so well in most use cases, it can be jarring when it fails to properly populate a form.
  • Because 1Password provides so many ways to interact with your secure vault of credentials, the slight differences in the various interfaces can sometimes be confusing -- the desktop version is slightly different from the web browser extension version, for example, and occasionally I find myself searching for the "generate password" button in the desktop interface because it's not where I expect it to be, given its placement in the browser extension version.
  • Sometimes 1Password is too eager to assist me; from time to time it has tried to autosave unnecessary form inputs as new login accounts. However, this is preferable to its "missing" new accounts upon their creation!
1Password is a well-regarded, very secure credentials management platform that I believe is suitable for all use cases, whether personal or professional. If you are a user who is security-conscious, and who also has a very large number of active accounts to manage, 1Password is a great tool for you!

If you do not have a large number of accounts to manage, or you find the subscription pricing model of 1Password not to your liking, free alternatives provided by Apple and others may be a better fit for your needs.
Jared Lyda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1Password is amazing. In our work, we have dozens of websites that we have to use on a frequent basis. All of these websites have different password requirements. Some have length requirements. Some require a special character. Some require that you DON'T use a special character. Some websites make you change your password every 6 months. With 1Password, you only have to remember one password - your Master Password. Everything else is auto-filled.
  • The mobile app and iPhone autofill are great.
  • The password generator is super helpful.
  • The browser extensions are awesome.
  • I can't think of anything.
1Password is well suited for anyone who needs to remember a lot of passwords. It is easy to use, secure, and super helpful. It does what it advertises to do and it does it well. It's great for personal use as well as company use. You can have access to the company-wide vault with all of the company passwords, as well as your own personal vault with access to your personal info.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use 1Password internally for each of our employees to have a secure and managed password storage solution. The primary reason we purchased it, and its strongest use for us, is as a way to securely share passwords among employees, as well as securely storing client secure information (various logins, api keys, etc.).
  • Top-notch security trusted by Apple and others.
  • Easy management of people and teams.
  • Easy to create 'vaults' with different levels of access for different people.
  • Reasonably priced.
  • Great native apps on all platforms we work on.
  • More often than we'd like, the autofill doesn't work on some websites (Marriott on desktop and American Airlines on mobile are two super common and annoying ones). However, most of the time it does work perfectly.
1Password is a fantastic solution and every individual and company should be using it or something like it (we've heard great things about a few of the other top password managers, but felt the security and history of 1P made it the most trustworthy solution).
The only situation where maybe it wouldn't be a good fit is at extremely large organizations, but I am not sure if they have some different interface for those. The interface seems perfect for 100 or fewer users. I think that at or over 100, it may not be as easy to keep organized.
Adam Moreschi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
1Password was used to store customer login credentials and shared system login credentials in the organization. It was a very helpful tool that was used across Engineering, Sales, and Operations. It addressed both the need for a more secure and encrypted method to store sensitive cloud-based system passwords, as well as simplify the accessibility of those for people who are logging in and out of several accounts per day, often on the same computer.
  • 1Password's "Autofill" feature makes it easy on most website login portals to quickly search and select your username and password while not compromising security, whether you need to screen-share in-person or online.
  • 1Password's Vaults feature provides a simple way to separate various personal and professional segments of password organization, such that if you need to delete passwords related to a project or professional experience, you can do so quickly and easily.
  • 1Password's Watchtower feature is a great way to quickly and objectively analyze the strength of the security provided by each login you store in a Vault, and provides quick buckets from which to update these passwords.
  • 1Password's Autofill feature could use some improvement, as it does not come up on desktop or mobile in some situations, and thus is not as sleek of a tool as it could be.
  • 1Password's Chrome Extension is another area where things could improve. In some recent weeks, it has minimized the window from which you can easily search, find logins, and switch between Vaults, which is much easier on its desktop client.
  • 1Password's Watchtower feature only currently works one Vault at a time. This does limit some of the improvements that people will tend to make to password security strength. It would be nice to see an enhancement where you can run the feature across all Vaults, and then see which passwords' strengths are excellent, good, fair, poor, etc. per-Vault.
1Password can be used both in a personal (single or family) and business environment, and it is very easy to set up. What is nice about 1Password is that it can organically update as you continue to log into various sites, as it will prompt you to either Update Existing passwords or Create New passwords, right then and there as a pop-up (...one of the few pop-up's that is truly valuable!).

I would say that there may be solutions out there which are more affordable and may provide a very similar service, and ones where the Password Scorecard features and the Autofill and Chrome Extension features are better designed.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use 1Password personally and across our team. It helps maintain security while also allowing the sharing of the passwords across the team. We tried different solutions before with previous companies and it was always a nightmare.
  • It makes the storing and creating of the passwords super simple. You don't need to login to the website and input them or track them manually, it sees you are at a login page and asks you if you want to store it/create a new password/auto fill from the already stored data.
  • The chrome extension makes life so easy. Everything happens automatically. But of course, if you have separate chrome profiles for different purposes, you have to install the chrome extensions for each and setup.
  • Being able to login to 1Password and "reveal" passwords, or directly copy them is hugely important. And 1Password is great at that. Sleek.
  • Having different "vaults" is also awesome. Especially if you're storing passwords for different needs.
  • With some pop-ups, 1Password won't' show up at all. So you can't use the system to log in. And it gets downhill from there, especially if you have used 1Password to generate passwords for you and you have no idea what your password actually is. You need to login to the website of 1passwords and copy/paste your password. It gets incredibly frustrating if you're on your mobile OR if you're in a rush/need to login asap.
  • I have a 1password account for myself personally and we also use it companywide. I am not sure how to be logged in to them both at the same time. So I had google chrome to remember the password for most work related stuff so I don't have to juggle between accounts.
  • Maybe have a way to carry over/copy passwords from one account to another?
When you are dealing with teams that work on particular projects and then work on others and no longer need login info for them (or simply have high turnover) it makes things simple.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I originally began using 1Password when I ran my own business. In this day and age we all have countless logins across a myriad of sites, and at a time when security has never been more important (or more precarious), 1Password helps me keep separate, individual passwords for every single login I own.

I continue to use 1Password personally, and log into the app numerous times every day. I used to use a hard copy notebook, but that method made it too appealing to use simple or easy-to-remember (and easy to hack!) passwords and led to frequent failed logins when I mistyped them. 1Password has kept me more secure and saved me countless hours.
  • It's secure. 1Password makes no bones about the fact that its encryption is state-of-the-art (it has to be, right?). While my knowledge of encryption is entry-level at best, I do understand that 1) having a secure, encrypted master password file is key, and 2) this allows users to store unique passwords for every login, which means that even if hackers steal a password at one site, they can't use that same password to gain entry into all of your systems.
  • It syncs across devices, seamlessly. Whether I'm at home or at work, I can find every password in seconds.
  • It's a great place to store other information you need to keep secure: notes, software licenses, social security numbers of family members, etc.
  • 1Password uses Apple's FaceID feature quite well... now I don't even need to type in my master password when logging in on my phone. I just open the app and look at the screen and viola! I'm in.
  • 1Password's iOS and Chrome integrations are top-notch as well. Most of the time I don't even need to open the app -- I can just use the plugin on my browser, or iOS will suggest the password to use (again, with FaceID) for a website. Again, terrific time-savings.
  • 1Password's ability to generate strong passwords based on a formula may not be anything new, but it certainly is more helpful than trying to come up with one yourself. One click will suggest passwords that are extremely hard to break.
  • As you update or change passwords, occasionally 1Password will create duplicate entries for logins -- sometimes it will take me going through several entries for Google, for instance, before I find the correct one. I can delete the duplicates, of course, but this feels amateurish.
  • This is a minor point, but I have so many logins it takes quite a while to scroll and find the correct one, so when using 1Password on my phone, I like to use the letters on the side of the screen. However, these are quite small and even on my iPhone XR, I often wind up hitting the wrong letter.
  • When possible, I much prefer to purchase my software outright, rather than using a subscription model. With 1Password 7, it doesn't appear that there is an option to do that, so you're stuck paying an admittedly small amount each month, on an ongoing basis.
1Password is fantastic for keeping track of personal logins, as well as work logins. Far better than simply jotting down passwords in a notebook and stuffing it in the bottom drawer where you hope no one will notice it! I probably wouldn't trust it to store nuclear codes, but I feel plenty secure knowing that even if malicious parties steal data from a corporate data leak (as has happened to all of us over time), my other logins have not been compromised.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
To my knowledge I am the only person at my organization who uses 1Password --- but I wish EVERYONE would. It would save them a lot of time and trouble in recovering forgotten passwords, setting secure passwords, and so on. It's hard for me to believe that anyone can function without a tool like this!
  • Remembers my passwords across all sites.
  • Allows me to use passwords across different devices.
  • Generates secure passwords.
  • At times I find the sync lags behind on different devices.
  • Sometimes hard to add to new devices with the Dropbox sync.
1Password is ideal when, like me, you use a myriad of different websites across different devices in a single day. There's no way to remember all of those passwords, especially if you want the most secure passwords possible. This app helps me stay on top of my logins without having to constantly reset my passwords.
Jennifer Hess | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use 1Password with both my internal team members (contractors) and with select clients.

For internal purposes, my team members have access to a main vault containing key credentials for apps & systems, as well as securely stored credentials for client systems. I also have a separate vault where I house my operational credentials (e.g., not to be viewed by the team).

With clients, 1Password offers a way to securely share sensitive data & credentials, and stay up-to-date on any changes they (or their team) might make to those assets. This helps avoid situations like password-protected spreadsheets or email sharing of credentials.
  • Securely stores passwords & sensitive data
  • Integration with iPhone's password solution (ability to utilize 1Password info rather than Apple keychain items)
  • Integration with Mac Touch ID
  • Ability to access multiple accounts within a single interface (and search them all -- or not -- as needed)
  • If a certain login needs to be placed in two vaults (e.g., for two different teams), any updates must be applied to both instances which creates a bit of a management hurdle. We could create a 'special' vault for those types of items, but that could lead to a lot of extraneous vaults. This is particularly relevant when using the "Guest" feature, as many of the credentials have to be duplicated, and then they won't sync to the Guest vault if they're updated in the Team vault.
  • When using the 1Password iPhone app, the search field takes *forever* to populate results, making the search function essentially unusable. Instead, I typically use the alpha-scrolling and then manually navigate to the item I'm looking for.
  • If I view a specific vault within the desktop app, the next time I use the browser extension the results are also restricted to that vault. In order to get it to look at all vaults again, I have to open the desktop app and change it back to "all vaults" there — there's no way to select the vault within the browser extension.
  • The system walks you through the initial setup steps fairly well, but then setting up the apps can be a bit daunting. I'm planning to get my family members onto a personal plan, but the set up is so complicated that I have to wait until we're together so that I can help them through it. This also creates some difficulty when on-boarding new users for my business, as it takes a lot of effort to be sure they have access to all of the right areas (and then use / save that info in order to log in to the apps).
  • Seems like the business plan should have more options to accommodate organizing credentials for many different clients. Right now, we just rely on consistent naming conventions to allow like items to group together (e.g., Client Name — Website Title), but it's not very elegant and can get lengthy. I know that tags are available for use, but I'm not sure that would achieve the desired result. Initially, I had considered using individual vaults for each client, but there are just too many to merit individual vaults.
  • When using the browser extension, there's no preview of the username, so if you have two records with the same title (e.g., United Mileage Plus), you have to view it before filling to ensure it's the right one. This means that all records must have a unique name / identifier, which can lead to very lengthy titles. This is particularly relevant when you have access to client accounts, since you can't be renaming their items to match your own naming conventions.
1Password is ideal for securely storing credentials and sharing within a team. Also, having a secure resource for storing sensitive client data (logins, payment methods) is important for mitigating liability. The setup process is a bit complex, but once everything is established, the system is fairly easy to use. The browser extensions are really helpful in saving a step (even if you have to view the record before filing when multiple matches exist). The password generator functionality also allows for the creation of secure passwords without being cumbersome to use on a daily basis.
November 18, 2018

1Password is a Must-Buy

Tim Noetzel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Several of our team members use 1Password to manage both business and personal accounts. 1Password makes it extremely easy to generate random, secure logins and save them in a secure way. It's an indispensable tool for making sure our online accounts stay secure. The integrations with Chrome, Safari, Firefox, and other browsers are fantastic.
  • Generates random passwords
  • Securely stores passwords
  • Integrates with all major browsers
  • Excellent mobile app
  • 1Password is starting to move to a services-model. I'm not a huge fan...
  • 1Password's syncing options could use some work
  • Would love to see better software license support in the app
1Password is a fantastic tool for managing passwords for individual team members in small teams. It's got excellent options for generating passwords and storing them securely, either locally or on 1Password's servers. It's not necessarily the best tool for larger teams, and its enterprise features won't scale well beyond about 50 people.
Matt Heerema | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1Password is used by my whole team to securely store and share passwords to our various online accounts, as well as capture secure information that we need to share across the company. It is also used to help transfer and communicate credentials to online accounts to and from our clients. This allows us to have unique and strong passwords for all our accounts (approximately 3000 different credentials), without having to keep hard copies, and ensuring that they are in a secure location.
  • Create strong passwords: with a single click, 1password can create, store, and auto-fill password fields when new accounts are created. You can customize character options for those useless "security measures" put in place by some programmers that require (or alternatively, do not allow) capital letters, numerals, and special characters.
  • Securely sharing passwords: through encrypted sharing methods or inviting to a team vault, you can easily share one or many credentials with clients and team members.
  • Securely storing payment info: using the same secure encryption methods, you can also store an autofill payment methods (credit cards, etc) for one-click use on ecommerce sites.
  • Price: 1Password is the best app in the industry for this functionality, and as such, the price tag is also among the highest.
  • Browser extensions: this may be more of a function of constantly shifting browser technology, but at times the auto-fill functionality can feel glitchy, leading to confusion
Unique, strong passwords are a requirement in this era of ubiquitous and automated hacking. You should never use a password fewer than 12 characters that you can remember, and never use passwords that contain any remotely personal information. I see weak passwords from clients constantly, primarily because of the problem of remembering all your passwords. 1Password eliminates this issue. Create a single, strong, memorable password for the app, and the app does the job of creating unique and impossible-to-guess passwords for all your online accounts. Everyone needs an app like 1Password.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a person responsible for managing many of our third-party vendors and their dashboards/logins, 1Password has made this incredibly easy. Sharing access to others in our company is very convenient using 1Password. It is not used across our entire company, but it is being used across multiple teams in my department.
  • 1Password is very easy to use. There isn'y really any learning curve when we get a new team member familiar with using it.
  • We use 1Password across many teams without any issue. We have many users that use 1Password every day for work and it has greatly eliminated the frustration of not know the login to a certain app or site.
  • The new password generator is very helpful when sites have complicated password requirements. This leads to people forgetting passwords quite often, but 1Password solves this problem.
  • There have been issues where team members have made changes to passwords and it would be helpful to know when and who made these changes.
  • The cost for our teams to use 1Password was a little steep. However, it does seem worth it for the convenience.
  • The online support/FAQ is not the most helpful place to go for answers. I have waited very long periods of time to get responses from the support team, but this is a rare occurrence.
1Password is perfect for many of the users on our teams. As we continue to add new tools from vendors and add new users to these tools, the amount of log-ins can get to be a huge hassle to manage. 1Password has really simplified the management of all of these passwords.

There isn't really a scenario that we have run into where 1Password wouldn't be well suited, but if for some reason you only ever had one login and one password to manage, 1Password may be overkill.
Tracy Beers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a digital marketing consultant for many different companies I have many, many, many passwords that I use on a regular basis for each of these businesses. 1Password enables me to keep my clients passwords at my fingertips no matter what device I am on, separate from each other and organized by client, and most importantly, SECURE.
  • Syncs across multiple devices, so no matter what device you are on you have your passwords readily available.
  • Enables you to easily organize your passwords however you would like!
  • Accurately detects when you create a new password on a site you have a previously saved password for.
  • Occasionally the auto-fill function malfunctions. It seems to be device specific, it only happens on my laptop. I have not been able to figure out how to fix it.
It is well suited for anyone who has many passwords to manage.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We don't use 1Password for our organization but I do use it personally for my family.
  • I am such a big fan of 1Password. Aside from storing all passwords and making me generally safer from identity theft, I love their protection features.
  • I use 1Password for generating really strong strings of passwords. I also use it for storing vital information that my wife will never remember.
  • The family account is such a great set up. I can share passwords with my wife so we can both login to our shared things.
  • The interface is sometimes a little confusing. They recently changed it but it made usability a little slower. There's an extra click now and some new categories I'm not used to yet.
Everyone should use this. You won't realize how important it is until you have your email hacked.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1Password has been a great asset to our organization since it helps us organize all of our sensitive information like passwords, logins, credit cards and even annotations. Also, since it’s specialized in security, it enables us to create and maintain really secure passwords. We’re able to create vaults for each team, which is a better way to organize all of that information between different teams.
  • Generates secure passwords
  • Great integration with browsers
  • Vaults to better organize information
  • Cloud syncing to enable the use of multiple devices
  • Windows support
  • Better integration with other iOS apps
  • A Portuguese translation
It’s great to store logins and sensitive information like credit cards and notes. I think it’s less appropriate for mobile applications, since the process of opening 1Password app, finding the information, copying it then pasting, is not that straightforward.
Anthony Kelly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1Password is being used across my entire organization, in conjunction with LastPass, though 1Password is absolutely our tool of choice. As a small team of Implementation Engineers, we are often given access to customers' CRM Sandbox and Production instances, and all of us may need access to one of said instances at some point. With that said, we are able to use a shared vault in 1Password so that we can share these credentials without bugging each other.
  • Integrates with every browser I use seamlessly. It works flawlessly in Safari, Firefox, and Chrome. It can also sync between computers easily using dropbox or other similar applications
  • It is lightweight and does not have a huge memory footprint
  • It is extremely responsive to password / log in inputs in ways that other, free applications like LastPass or OnePass absolutely are not
  • The price is relatively exorbitant for your average user. I confess that I am using it based on a free license I got from working at Apple several years back; even loving this software as much as I do, $50 for a single license is a steep ask, especially in today's world of free applications
  • The interface has not been updated in quite a while. Not that it is bad, per se, and is very utilitarian, but a small facelift would be nice
Literally every human being in every single situation can use 1Password. It's well suited just for your average person who has too many passwords to manage mentally - name me one (non Ted Kaczynski type) who doesn't experience this issue daily. It's also well suited for teams as I mentioned in my previous comment in terms of collaboration.
Andrea Carboni | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is being used to store and share password securely. It solves the business problem to manage the users' access to different services. It also stops us from having to share passwords on Slack.
  • Ease of access
  • Watchtower for mac users
  • User management
  • Sense of security ie single point of failure
  • Watchtower for windows users
Well suited to orgs that use lots of third party providers.
May 03, 2018

1Password Review

Eliz Marvic Melicio Carvajal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Both personally and in the company we use it in Mac, Windows, and Android environments. We have been using it for more than a year. It is easy to use. It is ideal to have all the safe usernames and passwords in one location, the connection with all our computers is optimal; it has security copies and updates it for all our equipment.
  • Easy to use, safe and affordable.
  • Synchronization on all my Apple devices - cloud support - integration of multiple browsers - support for credit cards
  • Fill in the login forms - Synchronization via Dropbox on the desktop and the smartphone Multi "vaults" for mixed professional and private use. Manage several logins for the same site.
  • The fact that you have a password generator is ideal for those cases where complex passwords are required in certain applications.
  • When a high number of passwords are handled it becomes a little complicated, it is necessary to review them all to label or classify them.
  • You can improve the entry data by storing password expiration and showing the history of password changes.
  • You can improve the support part, if you want to locate something you should check among thousands of questions to detect which one you are looking for.
  • Sometimes it is necessary to view the history of password changes and the app does not have that available.
  • They should improve the integration in online banking applications, in many cases it is very slow or a bit clumsy.
Andersen Yu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1Password is being used across our entire organization both on an individual level and on a team level. For individuals, we use it to store our individual login credentials for the tools that we use. For teams, we use it to store the credentials for software the team leverages every once in a while that doesn't warrant needing individual logins for each person. 1Password also allows you to store 2FA credentials, which really makes it a one-stop shop for all your login needs.
  • Easy Set-up
  • Accessible across mobile, browser, and desktop
  • Great security
  • I can't think of anything
Well suited: Storing individual password, team passwords.

Less well suited: Can't think of anything.
Nathan Sichilongo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We are using 1password to manage our different accounts across various social media platforms and business accounts. A lot of what we do is web-based and as a result, we share and use a lot of usernames and passwords to access and share information. 1Password makes this process easier for us as a company as we can easily share passwords without having to manually copy and paste them. It also improves our security with only one master password being held by the IT manager. Users can easily access the right passwords without those passwords being revealed adding to our overall security.
  • 1Password's integration with services like Dropbox means that our passwords are backed up to our own accounts allowing us to set up as we go, instead of having overhead costs.
  • 1Password's real-time sync means that when a user has updated a shared password, everyone who has access to that password gets the changes right away
  • 1Password for Business allows us to see how often users use specific logins and revoke and grant access on the fly eliminating the need to remember and share passwords and also saving time!
  • The starting price for teams can be pricey if you are not prepared for the costs. If you want the best features, you have to pay for them.
  • Setting up the integration with Dropbox requires a bit of tech know how. It is not rocket science but the average person will be a bit confused if they do not have IT knowledge. This alone is the biggest challenge to using it
1Password is great for individual and smaller teams. If you have a large team of users, you may want to try another solution which gives you free usage to test. The best case scenario is smaller departments like marketing or accounts that may need to share passwords and have mobile devices that can sync with 1password.
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