24SevenOffice: Helpful but Ultimately Disappointing PM Experience
- Invoicing is a strength. The invoices produced are clear, correct and legible.
- We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
- Installation of the software is a snap due to the cloud solution.
Cons
- Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
- The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
- We have had to pay for any support on the above issues.
- We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
- That said the network issues represent lost hours/money.
- The added training is also expensive.