3CX Reviews & Ratings 2023

3CX

Starting at $1.08 per user/per month

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Overview

What is 3CX?

Cyprus based company 3CX offers an IP PBX phone system.

3CX Review

1 out of 10

July 21, 2022

We have used 3CX for over 10 years. As a PBX, we never had any issues it was working fine. In terms of customer service however this is …

3CX is EZ as PI

8 out of 10

June 30, 2022

Due to the size of our organizations, it is important to be able to have several different divisions or groups. For a big example we have …

3CX is your choice for a free and reliable IP PBX system!

8 out of 10

June 17, 2022

Traditional PBX's with a server in office is a story of the past. We all want cloud-based IP phones via the Internet, but most local HK …

Good value for the price but does not have a lot of extensibility/automation

7 out of 10

June 28, 2021

3CX was a replacement for our legacy PBX solution. We needed something more modern to replace the entire company's legacy phone system[.]

3CX great small-business phone system

8 out of 10

May 13, 2021

We use 3CX as the VoIP solution for our company. We have extensions that are assigned to certain staff who need them. We use call queues …

Easy to use for SME customers

8 out of 10

April 23, 2021

Currently each of our department is using 3CX especially the Conference call feature which is really help us during the pandemic as …

An affordable product with great features

8 out of 10

January 02, 2021

We are using 3CX for our whole organization. As the system is VOIP based, it's very flexible and has helped our day-to-day operation to a …

3CX to the Rescue!

10 out of 10

March 15, 2020

My entire school district uses the 3CX Phone System. It has allowed us to have a phone in each room, facilitating private conversations …

Best option on the market

9 out of 10

March 11, 2020

We are using the phone system throughout our organization. The phone system is very intuitive and user-friendly. I really like the …

Good modern voice system with nice extra features.

8 out of 10

September 21, 2019

We replaced our old office phone system (Cisco Call Manager) with a cloud-based 3CX platform across our organization. Our office location …

3CX Phone System Review

10 out of 10

July 31, 2019

We use 3CX for our phone system. It handles all incoming and outgoing phone calls and all internal phone calls between departments. It …

3CX: Easy to use, won't hold you back

8 out of 10

June 11, 2019

We use 3CX to manage phones through our entire company across many locations and multiple states. All phones are able to be managed by a …

3CX VoIP System even runs on Windows

9 out of 10

June 06, 2018

3CX is the VoIP system in place for our municipal offices. We currently service about 30 users. It gives VoIP functionality via Linux, …

3CX Phone System: feature rich, affordable and easy to use

9 out of 10

March 14, 2018

3CX is our corporate phone system, we use it across the organization for all the landline needs, ACD, auto attendant and voicemail. We are …

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Reviewer Pros & Cons

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Management options
Customer service

Verified User

General Manager in Information Technology

Computer Software Company, 11-50 employees

To be able to pivot and transition between 2 different phone systems has been great.
I think the GUI changes within the Web interface are horrible and are now more confusing.

Verified User

Technician in Information Technology

Education Management Company, 1001-5000 employees

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Pricing

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Pro

$1.08

On Premise

per user/per month

Enterprise

$1.31

On Premise

per user/per month

Standard

Free

On Premise

Entry-level set up fee?

Setup fee optional

For the latest information on pricing, visithttps://www.3cx.com/ordering/pricing

Offerings

Free Trial
Free/Freemium Version
Premium Consulting / Integration Services

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Product Details

What is 3CX?

3CX is an open standards communications system suitable for any business size or industry. 3CX is an integrated phone system with call queues, built-in video calls and video conferencing. In addition, users can integrate website live chat, Facebook and text messages. The vendor states its features are remote-friendly, meaning teams can use them from anywhere via mobile and browser apps. It’s also an open-platform and compatible with popular IP phones and SIP trunks.

3CX is designed to make installation, management, and maintenance of PBX easy, so that the user can effortlessly manage it, whether on an appliance or server on-premises or in the cloud.

3CX Features

Supported: Easy admin and installation
Supported: Slash telco costs by 80%
Supported: Advanced call center features
Supported: Video conferencing
Supported: Live chat
Supported: Android and iOS App
Supported: Facebook integration
Supported: Business text messages

3CX Screenshots

Screenshot of Advanced Contact Center Reporting

Screenshot of See the Status of Your Colleagues

3CX Video

Watch Training Courses

3CX Integrations

amoCRM
Bitrix24
Freshdesk
Freshsales
HubSpot Marketing Hub
MongoDB
MySQL
PostgreSQL
Nutshell
Vtiger
Zendesk Support Suite
Microsoft 365
1C (Russian)
ConnectWise
Datev (Plugin)
EveryoneAPI
Microsoft Dynamics 365
Microsoft Outlook (Plugin)
MS Exchange (Plugin)
MS SQL Server
Salesforce
Zoho

3CX Competitors

RingCentral MVP
8x8
Avaya

3CX Technical Details

Deployment Types	On-premise
Operating Systems	Windows, Linux
Mobile Application	Apple iOS, Android, Windows Phone
Supported Countries	All
Supported Languages	English, French, Spanish, Italian, German