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Shift4Shop

Shift4Shop
Formerly 3dcart

Overview

What is Shift4Shop?

Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no…

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Recent Reviews

TrustRadius Insights

Customers have turned to 3DCart as their ecommerce website platform, despite its outdated infrastructure and complicated site structure. …
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Shift4Shop Review

1 out of 10
March 17, 2023
15 years with 3dcart. Then I was 'automatically' bumped to the higher plans because our sales went over a certain amount for the year. …
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Popular Features

View all 20 features
  • Product management (9)
    1.0
    10%
  • Product variations (9)
    1.0
    10%
  • Product catalog & listings (9)
    1.0
    10%
  • Mobile storefront (9)
    1.0
    10%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Shift4Shop?

Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.shift4shop.com/pricing.htm

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

What is Ecwid by Lightspeed?

Ecwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are: in-person, through a website, Instagram,…

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

1
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

1.4
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

1.4
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

1.4
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

1.7
Avg 7.8
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Product Details

What is Shift4Shop?

The Shift4Shop toolbox is designed to enable users to create an effective eCommerce strategy that attracts visitors, retains customers, and raises profits. The vendor states that to make use of the Shift4Shop toolbox, users can:

  • Use themes for the site, then customize the frontend and backend as much with responsive designs, so they can function on screens of any size and dimensions.
  • Collect statistics on customer satisfaction, number of conversions, number of page hits, audience reach, and search engine optimization (SEO). The vendor states the information can be used to improve a website and eCommerce strategy.
  • Implement automation tools for tedious or repetitive tasks.
  • Combine several different page speed optimization methods to decrease load times throughout a website. Many internet users abandon websites if they believe that they take too long to load, so boosting page speed encourages visitors to stay and surf through pages.
  • Add more pages and keyword-rich content to a website with a business blog. Running a blog can accomplish many purposes: posts can attract new readers, establish the writer’s reputation as an authority in an industry, increase a website’s SEO value with the proper use of the right keywords, and promote new products.
  • Increase a website’s position on search engine results pages for particular keywords using a variety of SEO tools. These include the ability to change page URLs, customize page title attributes, and edit meta tags.
  • Integrate a site with Google Tools, which provides assistance with making sites comply to search engines’ standards. Its integrations let users connect with many of the tech giant’s services, including (but not limited to) Google Pay, Google Shopping, Google Ads, Google Analytics, and Google Merchant Center.
  • With the Reward Points Module, users can create a loyalty system that awards people “reward points,” based on the amount they spend for a purchase. They can spend these points on future purchases, enticing them to return — and encourage people they know to check out a site.
  • With the Customer Relationship Management (CRM) module, people can ask for help and can directly assist them and address their concerns. The module keeps track of every interaction and organizes them so they can be referred back to them in the future.
  • Give customers the ability to create a gift registry. This enables them to make and share a wish list of items related to a special event, such as a baby shower or a wedding. Their guests can anonymously purchase those items for the host through the registry, which is updated to show everyone that someone has already laid claim to that gift.

Shift4Shop replaces the former 3dcart, acquired by Shift4 Payments in November, 2020. It is a Shift4 Payments brand.

Shift4Shop Features

  • Supported: Customizable online store
  • Supported: VISA PCI Certified Security
  • Supported: Real time shipping
  • Supported: Search Engine Optimization
  • Supported: Payment processing
  • Supported: Social & mobile online commerce

Shift4Shop Screenshots

Screenshot of Screenshot of

Shift4Shop Videos

Start an online store today with 3dcart, the ecommerce platform for growth!
Looking for a fast and easy way to start selling online? Shift4Shop makes it quick and easy to build your own online store in a matter of minutes. Learn more: https://www.shift4shop.com/

Shift4Shop Integrations

Shift4Shop Competitors

Shift4Shop Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.

Wix, Squarespace, and WooCommerce are common alternatives for Shift4Shop.

Reviewers rate Order processing highest, with a score of 3.1.

The most common users of Shift4Shop are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(17)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Customers have turned to 3DCart as their ecommerce website platform, despite its outdated infrastructure and complicated site structure. For those who are not experienced in running an online business, 3DCart serves as a comprehensive solution, acting as a website, shopping cart, and marketing tool for online stores. Some users have found success utilizing features like fraudwatch, marketing, and upselling. However, for others, 3DCart did not offer the robustness they needed compared to other options like Shopify, WordPress, Magento, and BigCommerce. Some users have experienced problems with checkout and payment processing, leading to financial losses and frustration with customer support. Additionally, frequent system updates have negatively impacted the service and website quality, often causing malfunctions that require frequent fixes and maintenance. Despite these challenges, some users have remained loyal to 3DCart for their ecommerce needs.

Affordability: Many users have found the eCommerce platform to be relatively cheap, especially since it has been updated after being purchased by Shift4. They appreciate the cost-effectiveness of the platform.

Strong shopping cart capabilities: Several reviewers appreciate the platform's strong shopping cart capabilities, including its ability to handle various types of promotions and discounting. Users find it easy to set up promotions and implement campaigns, making their online selling experience seamless.

Easy product setup: Multiple users are satisfied with the ease of setting up products on the platform. They mention that options for categories and classes make the process even simpler, allowing anyone - regardless of programming skills - to effortlessly add and manage their products. This user-friendly feature streamlines their business operations on 3dcart.

Disorganized and Confusing Page Structure: Some users have expressed frustration with the disorganized and confusing page structure, making it difficult for them to find where to go to make page edits.

Lack of Robust Base Platform: Several reviewers have mentioned that the base platform is not very robust and lacks necessary capabilities such as CRM, Taxes, and reporting, limiting their ability to effectively manage their online stores.

Primitive File System with Cumbersome Navigation: The file system is described as primitive by users, with a cumbersome navigation system that lacks sort functions. This makes it challenging for users to efficiently manage their files and locate specific items.

Users recommend Shift 4 Shop for smaller companies due to its user-friendly plug and go templates. They also mention that it is free and offers more features than Ecwid.

Reviewers suggest considering 3Dcart for small stores with potential for growth. They praise its built-in inventory management and easy integration with other software. They also highlight its ease of use and the ability to sell on third-party market websites. However, some users express frustration with this platform.

Customers advise selecting a 3dCart plan that closely matches one's needs to ensure cost and feature alignment. They note that 3dCart is a versatile shopping cart solution that can handle both basic and advanced requirements. Additionally, they recommend trying their free trial and consulting with their knowledgeable staff before making a decision.

Attribute Ratings

Reviews

(1-10 of 10)
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Score 1 out of 10
Vetted Review
Verified User
  • In my opinion, charge you too much for what it is worth
  • In my opinion, tech support is always blaming client and end up fixing it own issues
  • In my experience, make you believe client is important
  • Stability
  • Better updates
  • No multilingual
Score 1 out of 10
Vetted Review
Verified User
  • Good forums to get in touch with others having same issues
  • In my opinion, support is plain out terrible! Constant replies to submit a ticket when most tickets would never be answered - EVER.
  • Continual repeat issues with API's that were integrated like shipping platforms not connecting and bringing orders into the shipping platform. Copying and pasting order details gets old real quick!
  • Updates cause issues - not sure they even test the updates before making them live.
Score 1 out of 10
Vetted Review
Verified User
  • Easy to set up
  • Themes are responsive
  • Easy to integrate with back-end systems (Linnworks etc)
  • Support is based in the US, so if you're a UK user you need to wait for the US to get online
  • The stores/backend are configured for a US audience
  • The stores don't deal with VAT very well
Scott Walker | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
  • eCommerce platform for relatively cheap
  • Since being purchased by Shift4, some updates have been added
  • Page structure is all over the place. It can be difficult to find where to go to make page edits.
  • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
  • Reporting isn't very strong, necessitating outside analytics
  • File system is also pretty wonky and feels very primitive
  • Customer service and technical help leaves MUCH to be desired.
  • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
  • In general, what you see in the WYSIWYG is not what you get.
  • Order System is not very intuitive for the modern era
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Membership rewards (a points awarding system) is really easy to set up and manage
  • Gift certificate issuance and redemption is simple to use and manage
  • Site design and redesign is straightforward and they are very helpful with design packages to customize.
  • They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.
  • Communication of new features, they tell us but don't explain the features.
  • They seem to be too anxious to close out a ticket before we get a chance to review their feedback. It feels like "3D comes first" not "customer comes first".
  • They keep changing out our point of contact.
February 15, 2020

3dcart Vs The Competition

Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • 3dcart is a more basic website tool that can get customers started quickly.
  • It only has a certain amount of options, making it an ok tool to use if you don't need a particularly large website.
  • 3dcart doesn't provide enough customization options. Making it very limited for customers.
  • The layout and file structure takes some getting used to. This should be improved upon.
Tracy Beers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
December 17, 2015

Easy Shopping Cart to Use

Mark Madans | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
  • Integration with our email provider to be able to segment buyers based on timing of purchase.
  • Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
  • Products set up was easy and there are options for categories and classes to make setting up the store easy.
  • Easy to use for someone with no programming skills.
  • Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
  • For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
  • While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
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