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Shift4Shop

Shift4Shop
Formerly 3dcart

Overview

What is Shift4Shop?

Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no…

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Recent Reviews

TrustRadius Insights

Customers have turned to 3DCart as their ecommerce website platform, despite its outdated infrastructure and complicated site structure. …
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Shift4Shop Review

1 out of 10
March 17, 2023
15 years with 3dcart. Then I was 'automatically' bumped to the higher plans because our sales went over a certain amount for the year. …
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Popular Features

View all 20 features
  • Product management (9)
    1.0
    10%
  • Product variations (9)
    1.0
    10%
  • Product catalog & listings (9)
    1.0
    10%
  • Mobile storefront (9)
    1.0
    10%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Shift4Shop?

Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.shift4shop.com/pricing.htm

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

What is Ecwid by Lightspeed?

Ecwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are: in-person, through a website, Instagram,…

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

1
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

1.4
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

1.4
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

1.4
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

1.7
Avg 7.8
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Product Details

What is Shift4Shop?

The Shift4Shop toolbox is designed to enable users to create an effective eCommerce strategy that attracts visitors, retains customers, and raises profits. The vendor states that to make use of the Shift4Shop toolbox, users can:

  • Use themes for the site, then customize the frontend and backend as much with responsive designs, so they can function on screens of any size and dimensions.
  • Collect statistics on customer satisfaction, number of conversions, number of page hits, audience reach, and search engine optimization (SEO). The vendor states the information can be used to improve a website and eCommerce strategy.
  • Implement automation tools for tedious or repetitive tasks.
  • Combine several different page speed optimization methods to decrease load times throughout a website. Many internet users abandon websites if they believe that they take too long to load, so boosting page speed encourages visitors to stay and surf through pages.
  • Add more pages and keyword-rich content to a website with a business blog. Running a blog can accomplish many purposes: posts can attract new readers, establish the writer’s reputation as an authority in an industry, increase a website’s SEO value with the proper use of the right keywords, and promote new products.
  • Increase a website’s position on search engine results pages for particular keywords using a variety of SEO tools. These include the ability to change page URLs, customize page title attributes, and edit meta tags.
  • Integrate a site with Google Tools, which provides assistance with making sites comply to search engines’ standards. Its integrations let users connect with many of the tech giant’s services, including (but not limited to) Google Pay, Google Shopping, Google Ads, Google Analytics, and Google Merchant Center.
  • With the Reward Points Module, users can create a loyalty system that awards people “reward points,” based on the amount they spend for a purchase. They can spend these points on future purchases, enticing them to return — and encourage people they know to check out a site.
  • With the Customer Relationship Management (CRM) module, people can ask for help and can directly assist them and address their concerns. The module keeps track of every interaction and organizes them so they can be referred back to them in the future.
  • Give customers the ability to create a gift registry. This enables them to make and share a wish list of items related to a special event, such as a baby shower or a wedding. Their guests can anonymously purchase those items for the host through the registry, which is updated to show everyone that someone has already laid claim to that gift.

Shift4Shop replaces the former 3dcart, acquired by Shift4 Payments in November, 2020. It is a Shift4 Payments brand.

Shift4Shop Features

  • Supported: Customizable online store
  • Supported: VISA PCI Certified Security
  • Supported: Real time shipping
  • Supported: Search Engine Optimization
  • Supported: Payment processing
  • Supported: Social & mobile online commerce

Shift4Shop Screenshots

Screenshot of Screenshot of

Shift4Shop Videos

Start an online store today with 3dcart, the ecommerce platform for growth!
Looking for a fast and easy way to start selling online? Shift4Shop makes it quick and easy to build your own online store in a matter of minutes. Learn more: https://www.shift4shop.com/

Shift4Shop Integrations

Shift4Shop Competitors

Shift4Shop Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.

Wix, Squarespace, and WooCommerce are common alternatives for Shift4Shop.

Reviewers rate Order processing highest, with a score of 3.1.

The most common users of Shift4Shop are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(17)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Customers have turned to 3DCart as their ecommerce website platform, despite its outdated infrastructure and complicated site structure. For those who are not experienced in running an online business, 3DCart serves as a comprehensive solution, acting as a website, shopping cart, and marketing tool for online stores. Some users have found success utilizing features like fraudwatch, marketing, and upselling. However, for others, 3DCart did not offer the robustness they needed compared to other options like Shopify, WordPress, Magento, and BigCommerce. Some users have experienced problems with checkout and payment processing, leading to financial losses and frustration with customer support. Additionally, frequent system updates have negatively impacted the service and website quality, often causing malfunctions that require frequent fixes and maintenance. Despite these challenges, some users have remained loyal to 3DCart for their ecommerce needs.

Affordability: Many users have found the eCommerce platform to be relatively cheap, especially since it has been updated after being purchased by Shift4. They appreciate the cost-effectiveness of the platform.

Strong shopping cart capabilities: Several reviewers appreciate the platform's strong shopping cart capabilities, including its ability to handle various types of promotions and discounting. Users find it easy to set up promotions and implement campaigns, making their online selling experience seamless.

Easy product setup: Multiple users are satisfied with the ease of setting up products on the platform. They mention that options for categories and classes make the process even simpler, allowing anyone - regardless of programming skills - to effortlessly add and manage their products. This user-friendly feature streamlines their business operations on 3dcart.

Disorganized and Confusing Page Structure: Some users have expressed frustration with the disorganized and confusing page structure, making it difficult for them to find where to go to make page edits.

Lack of Robust Base Platform: Several reviewers have mentioned that the base platform is not very robust and lacks necessary capabilities such as CRM, Taxes, and reporting, limiting their ability to effectively manage their online stores.

Primitive File System with Cumbersome Navigation: The file system is described as primitive by users, with a cumbersome navigation system that lacks sort functions. This makes it challenging for users to efficiently manage their files and locate specific items.

Users recommend Shift 4 Shop for smaller companies due to its user-friendly plug and go templates. They also mention that it is free and offers more features than Ecwid.

Reviewers suggest considering 3Dcart for small stores with potential for growth. They praise its built-in inventory management and easy integration with other software. They also highlight its ease of use and the ability to sell on third-party market websites. However, some users express frustration with this platform.

Customers advise selecting a 3dCart plan that closely matches one's needs to ensure cost and feature alignment. They note that 3dCart is a versatile shopping cart solution that can handle both basic and advanced requirements. Additionally, they recommend trying their free trial and consulting with their knowledgeable staff before making a decision.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
Web store
We have been using Shift4Shop for close to 15 years , back when it was called 3D cart over. In my experience, back then it was good service , and Values was there , SEO was fantastic . In my opinion, once Shift4Shop took over, it became a steady decline in quality and SEO is now the very worst.
  • In my opinion, charge you too much for what it is worth
  • In my opinion, tech support is always blaming client and end up fixing it own issues
  • In my experience, make you believe client is important
  • Stability
  • Better updates
  • No multilingual
To be honest me as a 15 as a client, I think it is hard to find anything good about Shift4Shop. I think they look like a lower-cost alternative, but having a non-functional site doesn’t help your own business grow. In my experience, 3Dcart was a fairly good experience before it was taken over by Shift4Shop.
I cant honestly thing of anything positive .
Online Storefront (9)
10%
1.0
Product catalog & listings
10%
1.0
Product management
10%
1.0
Bulk product upload
10%
1.0
Branding
10%
1.0
Mobile storefront
10%
1.0
Product variations
10%
1.0
Website integration
10%
1.0
Visual customization
10%
1.0
CMS
10%
1.0
Online Shopping Cart (2)
20%
2.0
Abandoned cart recovery
20%
2.0
Checkout user experience
20%
2.0
Online Payment System (1)
20%
2.0
eCommerce security
20%
2.0
eCommerce Marketing (3)
16.666666666666668%
1.7
Promotions & discounts
10%
1.0
Personalized recommendations
30%
3.0
SEO
10%
1.0
eCommerce Business Management (3)
43.33333333333333%
4.3
Order processing
70%
7.0
Inventory management
10%
1.0
Shipping
50%
5.0
  • Website seldom have bugs that prevent any client to purchase
  • In my opinion, website dosent have very good modern feature
  • no provision to use export information by product is selling to other countries
  • multi language is run from google translator , making it , in my opinion, unsuitable for any professional work
Woo commerce did not exist when we selected 3Dcar/Shift4Shop
-Shift4Shop does not perfectly integrated into your own website
-In my opinion, Shift4Shop SEO is poor
- In my opinion, Shift4Shop is expensive considering the low value it provides.
- In my opinion, Shift4Shop is not a true modern selling platform. I think anyone telling you this had not explored anything else lately .
I think there is no reason to go with Shift4Shop , really !
2
sales and customer support
1
  • online selling
  • inventory
  • promoting our product
  • none we are quitting them
Because they are, in my experience, unable to maintain a working environment .
Client contact us telling us the site is not letting them place orders . We have to check multiple times a day our store is still working .
In my experience, they have removed email support , and we had to find a 3rd party to use it with our store at an extra cost , let alone the resource to make it happen. In my experience, they basically abandon you and send you instruction on how to make it work .
No
  • Other
We stated using them 15 years ago , now, in my opinion, they are definitely not worth anything. There are so many new and up to date system out there , why waste time with an outdated service. Web presence is already hard enough, why waste time with a company that is not interested in helping you be your best ?
Initially it was difficult to manage the UI to the client, and then hard to change anything , unless you used the boring and too generic templates . Their template selection is very limited , that are basically all the same with different background images and colours .
If you are unfortunate to have been a long-time client, you will have to completely rebuild your store, because old templates are not supported anymore .
  • Implemented in-house
No
Change management was minimal
  • website bugs and refresh not working when making any changes
You always manage to fins someone, but, in my experience, resolving issues are not an easy task. Why do we pay for a service , and then spend time trouble shooting constantly with them ??
In my experience, they eliminate features , send you an email what you can use instead, with instructions most people cant do without an IT guy . It feel more like an open source than a true integrated service.
Is there really premium support LOL
Yes
before it was called Shift4Shop ( 3Dcart)
If you are looking for ultra basic interface ...
  • keep track of the orders and their status
  • configuring SEO
No
regular updates braking our site
Yes
We declined as we had to completely rebuild our site at our own cost .
  • realizing we were on a poorly made system and we should move
  • more modern system with a competitors product
No
No
December 17, 2015

Easy Shopping Cart to Use

Mark Madans | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We used 3DCart as our website and shopping cart. It served as a marketing tool as well.
  • Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
  • Integration with our email provider to be able to segment buyers based on timing of purchase.
  • Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
  • Products set up was easy and there are options for categories and classes to make setting up the store easy.
  • Easy to use for someone with no programming skills.
  • Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
  • For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
  • While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
3dcart is well suited to getting a site up and running quickly with shopping cart capabilities. The merchant account set up was easy and there are inventory and shipping capabilities, as well. It is a very powerful tool for a small business without full time IT support on staff. While I did not have many products, it seemed like a merchant with a large inventory would have to spend a great deal of time on setting up the store.
Online Storefront (8)
61.25%
6.1
Product catalog & listings
80%
8.0
Product management
80%
8.0
Bulk product upload
N/A
N/A
Branding
60%
6.0
Mobile storefront
60%
6.0
Product variations
80%
8.0
Website integration
70%
7.0
Visual customization
60%
6.0
Online Shopping Cart (2)
45%
4.5
Abandoned cart recovery
N/A
N/A
Checkout user experience
90%
9.0
Online Payment System (1)
80%
8.0
eCommerce security
80%
8.0
eCommerce Marketing (3)
50%
5.0
Promotions & discounts
100%
10.0
Personalized recommendations
N/A
N/A
SEO
50%
5.0
eCommerce Business Management (5)
16%
1.6
Multi-site management
N/A
N/A
Order processing
N/A
N/A
Inventory management
N/A
N/A
Shipping
N/A
N/A
Custom functionality
80%
8.0
  • Enhanced customer service with ticket system.
  • Was able to quickly set up shop and get started on the web.
Selected 3DCart based on price point and ease of getting started. Gave a two week free trial to make sure I could get it set up. Seemed easier than other options and had room to grow if I need more capabilities. It also integrated with QuckBooks, FaceBook and Auth.net which were all part of the package right from the start.
1
All Business functions - I am the sole employee.
1
Primarily marketing for using the tool, but I have had to hire outside programmers to get the look and feel of it more to my liking.
  • Selling Products online.
  • Blogging.
  • Complete website with ecommerce and blogging.
  • Integration with Facebook.
  • Integration with Facebook for ecommerce right from the fan page.
  • Contact for created tickets for inquiries to better track responses and response time.
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
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