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7shifts

7shifts

Overview

What is 7shifts?

7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.

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Learn from top reviewers

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Pricing

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Free

$0.00

Cloud

Appetizer

$19.99

Cloud
per location/per month

Entree

$43.99

Cloud
per location/per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Restaurant Feasibility Guide Video 2/2 -

YouTube

TechTO Demo of the Month: 7shifts

YouTube

Get More Out of 7shifts | 7shifts

YouTube

Restaurant Task Management: How to Communicate Tasks to Staff -

YouTube

How to Create a Restaurant Staff Training Manual -

YouTube

Automate Your Scheduling With 7shifts [Demo]

YouTube
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Product Details

What is 7shifts?

7shifts is a platform that enables restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with a veritable toolbox of applications. It handles employee scheduling, communication, labor compliance, and engagement.

Benefits of 7shifts are presented as:

  • Reduces time spent scheduling with its drag-and-drop schedule builder.

  • Reduces calls and texts with built-in communication tools like chat and Announcements.

  • Integrates scheduling to a POS and payroll systems for efficiency and saving on labour costs with its Optimal Labour tool.

  • Lowers employee turnover with engagement statistics for each location, plus a leaderboard to highlight the most and least engaged employees.

  • Drives efficiency by tagging employees to specific tasks to increase completion.

  • Supports compliance with features for California, Oregon, Seattle, and New York.

  • Collects, divides and distributes tips to FOH and BOH staff with a Tip Pooling feature. Can be integrated into a POS and Payroll systems.

  • AManager Log Book feature to stay up to date on maintenance and incidents.

  • Includes a mobile apps for managers and employees to manage availability and time-off requests, chat, and track restaurant performance.

The solution bosts users among 1,000,000 restaurant professionals in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Jamba Juice, and Five Guys.



7shifts Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.

Homebase, HotSchedules, and Connecteam are common alternatives for 7shifts.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of 7shifts are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-2 of 2)

7shifts makes restaurant life less chaotic!

Rating: 10 out of 10
January 29, 2020
Vetted Review
Verified User
7shifts
2 years of experience
7shifts is used by all employees at two restaurant locations. Works extremely well for communicating with employees and publishing a schedule. For the end user, 7shifts makes finding coverage for a shift simple.
  • Shift swaps/giveaways.
  • Communication tools.
Cons
  • Submitting time off requests and availability could be a little more user-friendly. It works just fine as is, but is easy to make mistakes when entering dates.
7 shifts works great for the service industry! I would say it could suit other industries as well, but would need to be a little bit more robust. I am not sure if there is a feature for management to use to send out an alert that a shift still needs to be covered. Many times, I find myself scrolling through pages of employee contact information looking for someone available to work my shift. Would be nice to be able to just hit a button and have every single person who is available to work receive an alert that coverage is still needed.
  • I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.

7 Stars for 7Shifts !

Rating: 10 out of 10
August 28, 2020
AL
Vetted Review
Verified User
7shifts
3 years of experience
We use 7Shifts as our comprehensive labor management solution at each of our restaurants. Our management team use 7Shifts to develop, maintain shifts and schedules for all staff, communicate restaurant and organization announcements to all staff, track revenue and labor cost metrics, and facilitate Time & Attendance. As a truly cloud-based platform via the website and the mobile app, our management corporate team can effectively and efficiently manage the workforce both remotely and at the restaurants in real-time. During COVID, 7Shifts has responded to our evolving needs and instituted health and safety assessment tools as part of Time & Attendance that have enabled us to comply efficiently with local jurisdictional guidelines. 7Shifts has become a valuable and indispensable platform for us.
  • Lightweight, intuitive and pleasant user interface makes it a useful, reliable and enjoyable tool for all management and staff to use
  • Reliable and effective customer support to help address questions and issues that come up
  • Self-service onboard and implementation makes it easy to get platform set up at our multiple restaurant locations
  • Constantly innovating and responding to our evolving and complex needs
  • Effective and well-developed 3rd party integrations with POS (Toast) and HR/payroll solutions (ADP)
Cons
  • Greater training resource and documentation portal to expand labor management and staff training functionality
  • Ability to generate and request, submit forms as part of broadening capabilities with HR
  • More sales and labor analytics on the mobile app (vs. just on website)
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth.
  • Simplify and streamline weekly payroll process by reducing the amount of time spent by managers to approve time punches.
  • Real-time visibility into revenue and labor cost enables our management teams to stay within labor cost targets.
  • Much better priced and more effective labor management platform relative to others on the market.
Support - whether via email or chat - has generally been prompt, reliable, courteous and effective. Support follows-up and works proactively to ensure our questions and issues are addressed. 7Shifts also genuinely cares about customer success, which is important to us.
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