8x8 X Series

8x8 X Series Reviews

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Ratings and Reviews
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8x8 X Series Scorecard Summary

Feature Scorecard Summary

Cloud PBX (5)
82%
8.2
Hosted PBX (118)
80%
8.0
Multi-level Interactive Voice Response (IVR) (49)
92%
9.2
User templates (115)
77%
7.7
Call reports (152)
80%
8.0
Directory of employee names (165)
83%
8.3
Call Management (5)
79%
7.9
Answering rules (201)
75%
7.5
Call recording (164)
89%
8.9
Call park (157)
75%
7.5
Call screening (146)
76%
7.6
Message alerts (194)
82%
8.2
VoIP system collaboration (4)
76%
7.6
Video conferencing (98)
69%
6.9
Audio conferencing (139)
75%
7.5
Video screen sharing (58)
80%
8.0
Instant messaging (75)
80%
8.0
Mobile apps (2)
83%
8.3
Mobile app for iOS (161)
83%
8.3
Mobile app for Android (119)
82%
8.2

What is 8x8 X Series?

8x8 X series promises smarter, more efficient ways to connect with customers and employees. 8x8 says its X Series delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. The vendor says 8x8 X Series includes these communication tools:

Cloud phone service—Reliable, feature-rich cloud based phone service
Advanced call forwarding—Never miss an important call again by forwarding your office calls to your cell phone, home phone
Chat/Messaging—Quickly resolve questions with inter-company chat that’s safe and secure
Business SMS—Send, receive and track text messages
Presence —See who is on the phone and who is available by checking their status icon; no more chasing people down
Mobile and Desktop apps—8x8 Work desktop and mobile apps make it simple to call, IM, schedule meetings and more
Online meetings—Collaboration with web, audio and video conferencing
Internet faxing—Send and receive unlimited faxes online
Call recording—Easily record and save telephone calls
Global dial plan—With a global plan, you get unlimited calling to 40 international locations
Call Quality Analytics —Visibility into all communications
Supervisor Analytics - Trend analysis and metrics on sites, endpoints and call queues

8x8 X Series Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: User templates
  • Supported: Call reports
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing
  • Supported: Video screen sharing
  • Supported: Instant messaging

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

8x8 X Series Video

What is 8x8 X Series?

8x8 X Series Integrations

8x8 X Series Competitors

8x8 X Series Pricing

More Pricing Information

More pricing information from 8x8 X Series

SaaS Editions Pricing
Pricing DetailsTerms
8x8 Express$12Per User/Per Month
X2$24Per User/Per Month
X4$44Per User/Per Month

8x8 X Series Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

What is 8x8 X Series?

8x8 Virtual Office is a unified business phone and VoIP communications service. It includes features such as instant messaging, softphone, video calling, web conferencing, call recording, visual voicemail. Prices range from $22-$175 per user per month, depending on amount of features desired.

What is 8x8 X Series's best feature?

Reviewers rate Multi-level Interactive Voice Response (IVR) highest, with a score of 9.2.

Who uses 8x8 X Series?

The most common users of 8x8 X Series are from Small Businesses and the Real Estate industry.