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Emburse Abacus

Emburse Abacus

Overview

What is Emburse Abacus?

Abacus is a web and mobile application that helps manage employee expenses and reimbursements. Some key features include: Real-Time Expense Submission, Integrated ACH Payments, and Dynamic Custom Reporting. Abacus was acquired by Certify in summer 2018 and is now…

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Recent Reviews

TrustRadius Insights

Emburse Abacus has been widely used by organizations for a variety of expense management tasks. Users have reported that the platform is …
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We love Abacus!!

10 out of 10
January 28, 2020
Incentivized
Every department at my company uses Abacus to track various expenses for reimbursement. It is nice to have a way to submit these requests …
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Abacus For Expenses

7 out of 10
November 19, 2019
Incentivized
We use Abacus to manage all expense tracking and reimbursement within our organization. It allows us an easy and efficient way to report …
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Abacus Review

10 out of 10
November 05, 2019
Incentivized
We use it for expenses and travel for all corporate employees and consultants. It is used to manage and approve all expenses and transfers …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Starter

$9

Cloud
per active user/per month

Professional

Custom Pricing

Cloud

Enterprise

Custom Pricing

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Emburse Abacus?

Emburse Abacus is presented by the vendor as a software solution that carries a promise to humanize work while delivering expense and corporate card solutions for smaller organizations.

Emburse Abacus Features

  • Supported: Real-Time Expense Submission (No expense reports)
  • Supported: Integrated ACH Payments for Reimbrusement
  • Supported: Seamless Accounting Sync
  • Supported: Dynamic Custom Reporting

Emburse Abacus Screenshots

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Emburse Abacus Video

Embrace Emburse

Emburse Abacus Integrations

Emburse Abacus Competitors

Emburse Abacus Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesU.S.A.
Supported LanguagesEnglish

Frequently Asked Questions

Abacus is a web and mobile application that helps manage employee expenses and reimbursements. Some key features include: Real-Time Expense Submission, Integrated ACH Payments, and Dynamic Custom Reporting. Abacus was acquired by Certify in summer 2018 and is now part of Emburse, formed from the merger of Certify and Chrome River March 2019.

Expensify, Emburse Certify, and Rydoo are common alternatives for Emburse Abacus.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Emburse Abacus are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(35)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Emburse Abacus has been widely used by organizations for a variety of expense management tasks. Users have reported that the platform is utilized by their entire organization, enabling them to efficiently manage expenses, review and approve reimbursement requests, generate reports, and securely store receipt images. The software has proven particularly valuable for employee reimbursements, allowing employees to easily log in and upload their receipts while administrators can conveniently review and approve expenses. Travel expense reimbursements, as well as other reimbursable expenses, are effectively handled through Abacus.

One of the main challenges addressed by Abacus is the issue of lost receipts. With this software, users have found it significantly easier to track their expenses, ensuring that no receipts go missing. They have also praised the platform for streamlining the expense reporting process, offering features such as email receipt forwarding, photo capturing, and quick uploading of expenses for prompt reimbursement. Abacus caters to organizations with employees who frequently travel for various purposes including sales calls, conferences, and in-person training sessions. It further facilitates effortless expense reporting by providing user-friendly options for categorizing expenses under specific event or conference categories. Real-time reporting capabilities and credit limit tracking contribute to a transparent view of financial expenses within organizations.

Abacus stands out as a seamless and user-friendly expense management tool that can be integrated with accounting software. It is extensively used by organizations to manage all types of employee expenses, including credit card purchases, ensuring swift and direct compensation. Moreover, it offers the convenience of submitting both client and internal expenses for reimbursement across the entire organization. By automating expense capture and streamlining approval processes within one system, Abacus has revolutionized the way users report and get reimbursed for company spending.

Based on user reviews, there are three common recommendations for Abacus. The first recommendation is the user-friendly interface of Abacus. Users find it much easier to use and understand compared to other expense management software like Concur. Many users recommend Abacus for company-wide adoption due to its great user interface.

The second recommendation is the convenience of the Abacus mobile app. Users highly recommend downloading the app as it allows for easy expense reporting on the go. They find it valuable for tracking and managing company-wide expenses.

The third recommendation is regarding the time-saving and efficient nature of Abacus. Users appreciate its speed and efficiency in processing expenses, finding it faster and cleaner than other similar services like Expensify. Many users report that Abacus has saved them a lot of time, making it ideal for companies that travel frequently or have mobile employees.

Overall, users recommend Abacus as a comprehensive expense management solution with a user-friendly interface, convenient mobile app, and time-saving features. They believe it is superior to other options like Concur and Excel, making it suitable for companies of all sizes, including early-stage startups.

Attribute Ratings

Reviews

(1-17 of 17)
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January 04, 2022

Where is my Support?

Score 1 out of 10
Vetted Review
Verified User
  • Simple to use
  • Training is easy
  • Most users can understand the software after submitting 4-5 expenses
  • Customer Support is difficult to get in contact with
  • Software is updated frequently with many un-resolved issues
  • Bugs in the Software after updates take months to get corrected
  • Users cannot use in the field because of problems with the mobile App
Jason Chandler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • It is a very useful platform it helps me effectively, it allows me to put restrictions on the dates, till a card could be used.
  • Embrace Abacus has provided me much relief and saved my time which was spent in chalking out the financial status of my organization.
  • Emburse Abacus has equipped me with amazing features which are helping me to automatically set various limits about the expenditures and I always remain up to date about any purchase.
  • There is some issue with the mobile application and also this application is difficult to utilize practically.
  • I wished some more training videos are available for better guidance and operation.
  • Its installation and configuration requires some time and took much effort.
Jason Guinn | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Real-Time Expense Review and Management
  • Business Intelligence
  • Purchasing Card Integration
  • Visible distinction between company-paid card transactions and reimbursable expenses
  • Level 3 transaction details from credit card data feeds
  • Integration with Paycor's HRIS
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It makes expensing a very easy and straightforward process.
  • Allows users to create "trips" to organize all expenses associated with business travel.
  • The functionality rarely, but sometimes is glitchy and takes a simple restart to move forward.
January 28, 2020

We love Abacus!!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to upload pictures of receipts and attachments.
  • Mobile app is awesome! It is so easy to use.
  • I think this just has to do with how we use it but when go in to select a "category" or "event," it looks a little cluttered and can be hard to find what you are looking for.
  • It will not allow you to attach 2 items unless you are doing a split. This is not really an issue but there are times where I would like to include a screenshot with additional information and I have to put everything into one picture.
November 19, 2019

Abacus For Expenses

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • It allows you to organize expenses into specific trips and categories.
  • It allows our business to track expenses across organizational departments and understand how we are spending money.
  • It is aligned with our expense policy, so we know when expenses are within or outside our policy guidelines.
  • I wish that it could capture the details from a receipt, so I didn't have to fill them in.
November 05, 2019

Abacus Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • No need to carry receipts.
  • Links with credit card.
  • Transfer of payment is easy.
  • Running totals within the app for incomplete expenses would be useful.
  • Delete receipts within the app.
  • I exclusively use the app, would love all of the same functionality as the web version.
October 22, 2019

Abacus is a time saver

Kyle Rininger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Abacus has one of the best UX experiences. Very easy to understand and keep track of your expenses.
  • Abacus has an app in the iPhone and Google store that allows the user to enter receipts on the spot. No more losing those small pieces of paper.
  • Abacus emails you when an expense has been approved.
  • Room for improvement. Sometimes when inputting several receipts Abacus thinks I am inputting a double. A check box allowing expenses from the same place and the same price would be great.
October 22, 2019

Abacus for the win!

Alexa Terry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Speaks to your finance team for you
  • Easy to log vendors (geolocating as well!)
  • Can see the flow of approval from your team
  • I have had Abacus be a bit buggy before where it didn't save my expenses and I had to restart.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • User-Friendly Interface: Reviews from our employees (ages ranging from 20s-70s) are all positive in regards to the ease of submitting an expense and getting reimbursement on Abacus
  • Timely Reimbursement: After final approval, money hits user accounts within 2 days
  • Approval routing: ability to set up multi-tier complex approval routes
  • Syncs with Sage Intacct: pushes entries on a day to day basis in to Intacct and it hits our GL accordingly
  • Abacus is competitively priced compared to the competition
  • Abacus utilizes "by expense" management. Getting rid of expense reports and batch reports (they do have an option where you can batch if need be)
  • Level of Detail: Data does not hit the end user in Sage Intacct ...it shows up as one accounts payable entry as "ABACUS." We would like it to hit the employee level for audit purposes
  • Customer Service does not allow phone calls. Only email
  • Corporate AMEX sync has experienced issues with syncing data properly and timely
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • New prospecting opportunities
  • Existing customer modeling for suppression
  • Existing customer modeling for reactivation
  • Reporting is almost non-existent
  • Account reps seem overwhelmed with not enough time to dedicate to each client
  • Pro-active communication regarding new models, etc. could be improved
March 03, 2017

Great expense product

Jennifer Paxton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It is very easy for employees to upload their expense receipts to abacus.
  • Abacus has an easy UI.
  • We haven't had any issues with their customer service team not responding when asked.
  • When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
  • It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
  • It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.
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