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Acadia Performance Platform

Acadia Performance Platform

Overview

What is Acadia Performance Platform?

A solution that helps employees improve their capabilities by incorporating work instructions, job aids, and execution accountability into daily tasks. The solution aims to drive rapid results in safety, quality, audit, and other performance metrics because the Acadia Performance…

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Pricing

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What is Acadia Performance Platform?

A solution that helps employees improve their capabilities by incorporating work instructions, job aids, and execution accountability into daily tasks. The solution aims to drive rapid results in safety, quality, audit, and other performance metrics because the Acadia Performance Platform…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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What is Verint Knowledge Management?

Verint Knowledge Management aim to help agents find and share the information needed to answer both customer inquiries and questions they may have themselves. The solution helps ensure the answers agents access are consistent, up to date, and easily accessible.

What is Freshdesk?

Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user…

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Product Details

What is Acadia Performance Platform?

A solution that helps employees improve their capabilities by incorporating work instructions, job aids, and execution accountability into daily tasks. The solution aims to drive rapid results in safety, quality, audit, and other performance metrics because the Acadia Performance Platform correlates them directly with a team’s performance.

The Acadia Performance Platform provides an extension to the user's team, helping to improve KPIs with Acadia as an enabler. It enables users to:
  1. Identify a key issue to improve
  2. Define changes in the customer's process to reach the improvement
  3. Update work instructions and job aids, deploy them to the customer's team
  4. Confirm that changes are understood and have been adopted
  5. Review progress against goals and make additional updates

Acadia Performance Platform Features

  • Supported: Single Source of Truth - Knowledge Management
  • Supported: Task Management and Forms
  • Supported: Digital Work Instructions & SOPs
  • Supported: Just in time job aids
  • Supported: Acknowledgements
  • Supported: Quizzing
  • Supported: Evaluations - Processes, Documents, and People
  • Supported: Responsive Design Web application - no software or apps to download and maintain
  • Supported: Offline Capabilities
  • Supported: Skills Management Tools
  • Supported: Skills Matrix
  • Supported: Structured Feedback

Acadia Performance Platform Videos

Acadia Actionable Insights
Knowledge-Powered Manufacturing drives continuous improvements in process and quality with tools that engage employees and change their behavior.
Consistent Customer Service Builds Trust when all customers - at the branch, online, and on the phone – receive better service because employees refer to a single source of truth to answer questions.

Acadia Performance Platform Competitors

Acadia Performance Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish, Spanish, French, German, and more

Acadia Performance Platform Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)70%
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Comparisons

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