Accelo Reviews

17 Ratings
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Score 7.1 out of 100

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Reviews (1-3 of 3)

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Charles Fashana, MBA | TrustRadius Reviewer
April 22, 2020

Accelo brings sophistication and power to your team and your business

Score 9 out of 10
Vetted Review
Verified User
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Support Rating

10
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it).
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Anonymous | TrustRadius Reviewer
January 18, 2020

GREAT Time Management, AWFUL Email Platform

Score 3 out of 10
Vetted Review
Verified User
Review Source

Support Rating

5
I give a five because sometimes it's excellent and fast, but other times I have to follow up after days of not hearing anything. Then you're switched between agents trying to figure out the problem. Many of them don't look through the entire list of communications, so you either have to explain it all again, or you find yourself doing the same testing you just did with a previous agent.
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Anonymous | TrustRadius Reviewer
February 18, 2020

Accelo at-a-glance

Score 8 out of 10
Vetted Review
Verified User
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Support Rating

7
Support was not always easy to reach, and I believe we had to pay extra for certain support.
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Feature Scorecard Summary

Task Management (6)
8.8
Resource Management (4)
7.9
Gantt Charts (2)
7.8
Scheduling (6)
5.6
Workflow Automation (5)
7.1
Team Collaboration (5)
6.2
Support for Agile Methodology (4)
7.0
Support for Waterfall Methodology (2)
4.8
Email integration (6)
6.3
Mobile Access (5)
7.3
Timesheet Tracking (5)
9.3
Change request and Case Management (4)
7.1
Budget and Expense Management (6)
8.7
Quotes/estimates (5)
7.2
Invoicing (4)
8.3
Project & financial reporting (5)
8.6
Integration with accounting software (4)
7.2

About Accelo

Accelo promises to let you streamline your business and automate repeatable processes.

According to the vendor, Accelo tracks client accounts, projects, timesheets, sales, tickets, retainers, and more for you - so you can spend less time in meetings and dealing with admin work, and more time focusing on your clients.

Accelo Features

Project Management Features

Has featureTask Management
Has featureResource Management
Has featureGantt Charts
Has featureScheduling
Has featureWorkflow Automation
Has featureTeam Collaboration
Has featureSupport for Agile Methodology
Has featureSupport for Waterfall Methodology
Has featureEmail integration
Has featureMobile Access
Has featureTimesheet Tracking
Has featureChange request and Case Management
Has featureBudget and Expense Management

Professional Services Automation Features

Has featureQuotes/estimates
Has featureInvoicing
Has featureProject & financial reporting
Has featureIntegration with accounting software
Additional Features
Has featureUtilization Dashboard
Has featureProfitability Dashboard
Has featureClient portal
Has featureCollaborative Inbox

Accelo Screenshots

Accelo Integrations

Accelo Competitors

Accelo Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Plus$19Per User
Premium$34Per User

Accelo Support Options

 Free VersionPaid Version
Phone
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Forum/Community

Accelo Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English