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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is WorkInSync?

WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(403)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(1-24 of 24)
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Amy Williams | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
I believe it was originally selected for the registrar classrooms the product works very well for that use. We use it for a service and it can be a bit more complex and not as easy for us at times.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
We needed a product that could manage all of our spaces as well as the services we needed to track. We needed a product that was easy to learn as well as train on but also budget-friendly.
Ralston Kwan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
  • Product Usability
Features such as customizable statuses, defined fields, event types, and colors were appealing. Event publication was a major factor in purchasing EMS.
Khadra Abdulle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
  • Existing Relationship with the Vendor
  • Analyst Reports
Product Usability was very important to us. We wanted a unique/up to date software that would do what we needed to do but yet was using friendly and easy to use by all ages.
Ana Fernández Silva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
  • Product Usability
The most important factor was the fact that we could create different department that offer a different setups. This was essential since in order to invoice the client we needed to differentiate those departments, keep records of their revenues and maintain an accurate data base. In addition, we needed to automatize the invoicing since the business started to grow. EMS offers the opportunity to review charges and then invoice them automatically daily.
Mike Kraiman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
  • Product Usability
  • Product Reputation
  • Positive Sales Experience with the Vendor
Probably the most-important factor that led us to choose EMS software was a combination of product features and usability. We required software with a straightforward user interface that people at all skill levels could instantly employ to build events, book spaces, assign resources and share this information with others via different platforms. EMS offered a robust desktop client for power users and web application for simple bookings; we purchased both to serve the varied needs (and anticipated future needs) on our campus.
Shalom Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Price
  • Product Features
  • Product Usability
  • Analyst Reports
Best practices are huge for student unions. Plates are often too full and units are understaffed. Having a tool that we can share resources on deeply impacts our work. It also allows us to easily compare statistics with other universities across the country
Brian White | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
  • Product Reputation
  • Prior Experience with the Product
Our initial purchase of EMS Software was driven by the need to capture revenue. Our previous system of managing spaces and resources was a 4 part carbon copy routed through campus mail. We wanted to be able to easily share in real-time with all departments on campus what spaces were available and or encumbered. We chose EMS for its ability to manage the space, people, and report on all of those things and handle the billing paperwork for our accounting folks.
August 21, 2019

EMS! Look No Further!

Kellie Pnacek-Carter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
GVSU's Conference and Event Planning has been using EMS since 1997. They primarily used it for off-campus client room rentals and then as the product evolved our campus use grew. Having one system-of-record for all of GVSU is powerful in that there is one place for campus partners (Facilities Services, Police Department, etc.) to go for event information.
January 29, 2019

EMS Rocks!

Peggy Riann Aud | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Price
  • Product Features
This software predates me in this position, but for what the campus was 20 years this software was fine. However, our IT department and EMS are not meshing, and the customer service from EMS, now, is awful.
Kristi Finger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
The decision to use EMS goes back almost 20 years, and I was not part of that decision. But I would believe that the product's features were the main selling point.
Bartholomew Kallgren | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
  • Product Usability
  • Product Reputation
the features! meaning that we needed one platform that can pretty much do it all and help people from across campus, log onto on system and get all the info they need from service providers to prices of things
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