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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is WorkInSync?

WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(403)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(101-125 of 174)
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"Hill" Lingshan Xiong | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is easy to use in small-scale aspect and no need to deal with the segregation of duties;
It is difficult to integrate with other systems; it is impossible to implement the segregation of duties for System Administration items.
October 03, 2018

Great Product

Score 7 out of 10
Vetted Review
Verified User
Incentivized
EMS is well-suited to help with scheduling when you know what sort of schedule you would like to offer. The software is less appropriate for use in determining what that schedule should look like.
Keeya Faison | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I would highly recommend EMS Software to my colleagues and campus of the state system because of its multifunctional capabilities. EMS Software makes it simple to interact within the organization to create reports and get data necessary for growth and opportunity.
October 03, 2018

EMS Review

Bernadette Wilkinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
EMS is probably more product than we need—-I manage about 30 rooms used by 600 people, and it has much more capability than we use. That said, we are pleased with the purchase and have integrated it into our campus culture, so no regrets.
October 03, 2018

EMS Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I would recommend using EMS Software when your campus has more than 1 space to manage. Having campus-wide buy-in is also crucial, especially if there are other reservation entities on campus. If your bookings require more detail than the basic furnishings, I would also recommend using EMS especially if there are other campus entities your office works with to coordinate events. This allows you to document everything about the event, including campus partner commitments to ensuring the event runs smoothly.
Jessica Wegner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think it's well suited for higher education. Less appropriate and frustrating for campuses who do not adopt it as a whole right away. I also find it a challenge for groups who want to take online payments through the web application. Also challenging for those who want to take care of other event planning details like registration.
October 03, 2018

A great tool!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Implementing EMS not only streamlines the management of space on a campus, the process also prompts essential conversations about priorities of usage, location of responsibilities, and definition of areas of management.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS is not an accounting system. Gross revenue can be determined easily, but net revenue is not in the scope. EMS is a great management tool. We use it as a one-stop shop for our clients they can book all aspects of their event in one location.
Mario Pierce | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
EMS is great for managing/scheduling space and the associated services for that space.

We have had users try to manage housing through the program and while there is always a work around it really isn't meant to do so from my perspective.
October 02, 2018

Happy to Recommend!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our campus and facilities are used for many community events, and EMS has provided an optimal way to reserve our space for those events.
And as I mentioned previously, to have a central place to request a space has been a time saver for many staff and faculty members.
It has been a challenge to get everyone "on board" as we have some folks that have been working on campus for 20 plus years and they like the way things are being done. Change has been difficult for them. We're working on them though!
October 02, 2018

Academics and EMS

Whitney Brand | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS Software is well suited in allowing departments to set preferences to where their courses are located. The optimization process honors the preferences set and allows departments to feel more secure in the optimization process.
October 02, 2018

EMS keeps me thinking!

Bill McIntosh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
A specific scenario where EMS adds great value to reservations is its interop with Outlook, functionality with kiosking, and ability to simplify the process for users to create, manage and execute events.
October 02, 2018

One Stop Shop!

Reginald LeGrier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
From my experience EMS Software is well suited for University entities that deal with meeting space scheduling. To me it is an all in one experience where the software can perform multiple duties based on a customer’s needs.
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