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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is WorkInSync?

WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(403)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(51-75 of 174)
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Susan Adams | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized

May not be good right now for mobile app use. The Outlook plug-in is not as integrated as stated during the evaluation period. It still has some problems and can cause Outlook to crash. I have received feedback from my colleagues also stating the instability of the Outlook plug-in. It is great for making reservations and adding services through the use of templates.

It is not well suited for granting different access to different user populations.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Good for booking but still not compliant with some necessary things like ADA. Currently, there are so many features in the EMS application but we do not know if we want anything more than what we have. Since there is no sandbox for us to explore new features, we are not sure if there are any features that can add value to our organization.
January 29, 2019

EMS Rocks!

Peggy Riann Aud | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS truly is great software! It has the potential to provide for an entire campus or company. As an event professional, I like to have every event, whether it’s a meeting, meal, conference, or class at my fingertips. The ease of access on the desktop side of EMS is terrific .
Score 9 out of 10
Vetted Review
Verified User
Incentivized
EMS Software is well suited for any organization scheduling multiple spaces to multiple schedulers on a daily basis. However, in higher education, there are many Mac users. Mac users struggle to run reports/confirmations out of the system.
Kristi Finger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
EMS is very well suited for room reservations and resource management. The reminders, comments, and confirmation communication are integral in getting all the details and following up with customers to make sure that student organizations are complying with policies, and that all of our customers have a good experience in our building.
Kendra Wheeler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Since we only use the software for parking-related needs, I don't have much feedback in this area. I did meet a few users at EMS Live that utilize the software for parking as well, but we knew little of other operations. The four of us did agree that we find the program useful based on our working knowledge.
Score 10 out of 10
Vetted Review
Verified User
Incentivized

The software is well suited for booking spaces, detailing services and equipment, and invoicing and creating documents such as agreements, confirmations, invoices, etc.

EMS Software does so much to make your daily tasks easier to navigate through, but you can become overwhelmed when you don't know all that it does and how to properly navigate through the configurations.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is great for use in higher education where classes and events can be scheduled in the same database. There are many standard reports plus the ability to create queries when a specific report does not exist (although there is a bit of a learning curve for queries). I couldn't imagine going back to the paper and pencil method of scheduling. The ability to automate reports as well as to easily update reports is very important.
November 19, 2018

New, but I like it

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Integration between a student system and EMS for room scheduling purposes. While it is a long process to weed out room conflicts, because these are not automatic through EMS, it is nice to have the 'sync' feature that can update immediately.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I feel it is well suited for a conference center, classroom settings, or settings where the room is either booked or not. The immediate check out of a room, and users booking their own spaces or making requests are great features. In the case of performing arts where the bookings are fluid it is not as flexible to the needs of this industry.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It works well for our campus with the overall room scheduling and lets us know when there are conflicts. For us, the biggest issue is not being able to collect credit cards, cash, check etc....so we have to use an internal process.
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