Accruent EMS Software

Accruent EMS Software

Score 8.6 out of 10
Accruent EMS Software


What is Accruent EMS Software?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.
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Recent Reviews


7 out of 10
July 18, 2022
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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What is Accruent EMS Software?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Accruent EMS Software?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Software Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Software Integrations

Accruent EMS Software Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco, AgilQuest, and Teem by iOFFICE are common alternatives for Accruent EMS Software.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS Software are from Enterprises (1,001+ employees).
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(1-25 of 31)
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Trish Lofton | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
This software is easy to use as well as fool proof. Reservations are not lost. Every change is recorded in EMS giving you specific details about the change of reservation status. This software also allows us a place to upload automatic billing agreements, event documents, and any other information related to the event. It addresses every need in our department!
Score 9 out of 10
Vetted Review
Verified User
Accruent EMS has always been a one-stop-shop for our organization when it comes to scheduling conference rooms, offices, apartments, services, etc. It has a wide array of reporting, and what isn't set up as a standard report, can usually be created as a query to report on the information you are looking for. Accruent EMS has pushed out new releases with updates to bugs and other add-ins and stays current and up-to-date with market trends.
Ana Fernández Silva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
At this point, the department is pretty comfortable using EMS and the advantages are more than the disadvantages. In addition, the fact that we can create accurate monthly forecasting 3 months ahead makes this software a good asset for the Event Management Department and the Financial Services Department. Although, we are trying to clean the very large amount of categories that we created at the beginning and now it may cause inconsistencies.
Mike Kraiman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Although there are improvements that could be made, the software is proving intuitive and robust. Because of past campus experience with a different scheduling software that performed poorly and left a bad impression with most users, we are at a critical juncture where we need something that works well and encourages buy-in among the many departments at our school. So far, EMS is rising to the occasion.
August 25, 2019

EMS the Easy Way

Corrie Svehla | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are only in our second year of expanding EMS system-wide and have made some great investments into growing our management of the system and also integrating into more of our campus systems. We are building out our group management for the templates to easier maintain active employees and students using our automated front of house systems.
Score 8 out of 10
Vetted Review
Verified User
There have been some frustrations with the level of support we’ve been receiving lately and we have found some bugs that have been causing many inconveniences for us. The system will never be EXACTLY what we want, but we were definitely hoping for better support as we keep running into issues with platform services, bugs in WebApp and EMS for outlook.
January 29, 2019

EMS Rocks!

Peggy Riann Aud | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am frustrated with the customer service when calling for EMS support. When prompted to leave a message I never get a call back, and furthermore, not only do I have to leave a message, but I have to send an email to make sure someone knows to call me back. This method is unacceptable and I am currently seeking a new software.
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