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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is WorkInSync?

WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(403)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(1-25 of 32)
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Amy Williams | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
300
We have several staff who use EMS as a requester and less that use it to manage space, resources or staff. We use it in our Department called Notre Dame Studios. We manage space , ghost rooms and services. The campus uses it for room reservations. A new department on campus that manages events is getting set up to use it as well.
Cheryl Choat-Cobb | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
20
Currently the student union buildings and the Visitor's Center are the only departments using the desktop EMS on campus. The Visitor's Center has about 14 people trained to use the system, as does the Unions. There are probably only about 7 or 8 who are using it in a given moment. The web based product is available by all members on campus - approximately 1,500.
Trish Lofton | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
5
Our office schedules meeting rooms for a university student union. We schedule rooms for groups of 1-3 people to large events of 700. These events are sponsored by on campus and the community.
Leo Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
12
  • Event Planner
    • reservations and space booking
    • event planning
  • Operations Manager
    • facility management
    • resource management
  • Operations Supervisor
    • facility setups
    • facility staffing
  • Associate Director
  • Conference Center Manager
    • reservation system management
    • master user
Ana Fernández Silva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
30
Different event services provider within the company use EMS, as well as other support department like finance services, technical services, and dining. So, EMS is used in a different way depending on the department but the setup, categories, and resources are the same for everybody, so we are all in the same page.
Mike Kraiman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
250
Users of the product are both department schedulers of campus spaces and resources and faculty/staff who have need for places to hold meetings, workshops, presentations, etc. The software captures single- and multi-date bookings for a variety of different activities sponsored by student organizations, campus departments and non-affiliated entities using campus facilities.
Shalom Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
35
student resource center equipment reservation, digital display reservations, space scheduling (our office), our IT manager for reporting, and support of the interdepartmental users, and spun our accounting office will use the software to manage against reports and invoice generations. We hope to bring all reservable areas in our building onto EMS soon to give users and seemless experience
Brian Pollitt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
10
The primary users of EMS are the office assistants for our division deans. They use EMS to print room charts to be placed by each classroom so that everyone can see which classes are being taught and when. They also use it to confirm or deny requests for conference rooms within their area/building, as well as an analytic tool to see how rooms are being utilized.
September 03, 2019

Pretty decent product

Score 8 out of 10
Vetted Review
Verified User
Incentivized
40
This is my best guess. There are about 3-10 people who use the back end of it for actual scheduling, around and then any staff or faculty member can use it to see if rooms are available at a given time
September 03, 2019

EMS Software

Nicholas Rohde | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
15
All space bookings in all facilities here at the university. One person in each department and area has access to EMS. This handles all space detailing and catering as well
August 25, 2019

EMS the Easy Way

Corrie Svehla | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
10000
We use this for a four campus system, all registrars and special events teams use this to manage hundreds of buildings and thousands of rooms currently. We have over 30000 students who have access to the web portal for reserving study spaces. This makes managing multiple campus spaces much easier for all and automated process for many of them.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Scientists, pharmacists, health IT industry. Our users are constantly meeting with each other and outside vendors and sponsors and have a very large need for meeting space and A/V for presentations, conferences, etc. The FDA is a very large organization that utilizes every meeting space available from meeting rooms, to hotel space and last minute reservations.
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