Accruent EMS Software

Accruent EMS Software

Score 8.6 out of 10
Accruent EMS Software

Overview

What is Accruent EMS Software?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.
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Recent Reviews

Satisfied

7 out of 10
July 18, 2022
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

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Reviewer Pros & Cons

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Pricing

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What is Accruent EMS Software?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Accruent EMS Software?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Software Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Software Integrations

Accruent EMS Software Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco, AgilQuest, and Teem by iOFFICE are common alternatives for Accruent EMS Software.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS Software are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-25 of 170)
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Amy Williams | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
  • EMS has allowed us to offer different services to different clients through the process requests.
  • We recently upgraded and found some options in the desktop client to be valuable.
  • We have been disappointed that the web client no longer offers the configuration and various options available on the desktop client.
Score 9 out of 10
Vetted Review
Verified User
  • EMS has greatly improved the utilization of resources by correctly allocating rooms based on the number of people meeting and their requirements when meeting.
  • Real time view of how rooms are being utilized.
  • Improved collaboration within the organization.
Cheryl Choat-Cobb | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Positive - frees up some of my time since others are directly booking online.
  • Negative - doesn't notify the desktop user when an event is input by web user; have to physically check often to ensure nothing is missed
Trish Lofton | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
  • Without EMS, our department would not be able to efficiently manage room usage and reservations.
  • EMS provides accurate room rental income.
  • EMS is the main software used within our department. It is sole source of room rental management.
Score 9 out of 10
Vetted Review
Verified User
  • Increased employee productivity that enabled them to focus on event planning rather than answering emails about availability
  • Internal IT team has to spend more time planning out solutions with budget constraints for macOS users
  • Able to request for more custodial staff based on room utilization
Leo Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Decreased reservation management time/resources
  • Enhanced reservation booking integrity (i.e. no double bookings/conflicts)
  • Enhanced facility management - i.e. turnover time for meeting space and tracking of available equipment
Rhonda M. Childs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • For video conferences, it has made my job easier to book large reservations.
  • To copy bookings or reservations makes us be more efficient, especially when extremely busy.
  • I find we have mixed reviews from assistants using the software. If they don't consistently use it they have problems. I am a Super User.
Score 6 out of 10
Vetted Review
Verified User
  • We've been able to keep excellent track of room and equipment reservations.
  • It has been difficult to retain the knowledge needed to correctly maintain the system, due to back end complexity.
Score 8 out of 10
Vetted Review
Verified User
  • It has made it easier for individual offices to manage their conference rooms. Fewer hours spent on last-minute changes. Everyone gets notified.
  • It has made it easier to connect all our offices to one system (common language, common experience. If the booking is not in EMS, it doesn't get all the services. So everyone uses it.
  • Replacing the manual reports with automated ones has been the biggest time saver for us.
Score 10 out of 10
Vetted Review
Verified User
  • There seems to be a positive impact on our ROI. Our team is able to enter information quickly into the system, allowing our team to function very efficiently and focus more on our client than with entering information into a system.
Score 10 out of 10
Vetted Review
Verified User
  • 40% of my day was spent maintaining the old program...that EMS replaced. I spend almost no time maintaining EMS.
  • Multi-day reservations: I've had a tough time getting staff to understand not to create a reservation from 12 am to 12 am...because of the auto-setup/breakdown time the system adds. It confuses the system once that auto time is added and a multi-day reservation starts at 11:30 pm the day before and ends at 12:30 am the day after.
  • Multi-day: A user can't say it begins on Aug 1 and ends on Aug 5...through the web version. They create it for one day and then use 'recurrence', which took our staff some time to figure out. It then allows you to open and edit each day individually though.
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