Accruent EMS Software

Accruent EMS Software Reviews

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Ratings and Reviews
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Score 6 out of 10
Vetted Review
Verified User
Review Source
  • I believe EMS has a positive impact on the institution from the standpoint that we can reserve spaces for those on campus in a central location.
  • Events and academics have both found that the system works because we receive error messages and such when we run into an issue - which is very helpful.
Leo Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Decreased reservation management time/resources
  • Enhanced reservation booking integrity (i.e. no double bookings/conflicts)
  • Enhanced facility management - i.e. turnover time for meeting space and tracking of available equipment
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • There seems to be a positive impact on our ROI. Our team is able to enter information quickly into the system, allowing our team to function very efficiently and focus more on our client than with entering information into a system.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • 40% of my day was spent maintaining the old program...that EMS replaced. I spend almost no time maintaining EMS.
  • Multi-day reservations: I've had a tough time getting staff to understand not to create a reservation from 12 am to 12 am...because of the auto-setup/breakdown time the system adds. It confuses the system once that auto time is added and a multi-day reservation starts at 11:30 pm the day before and ends at 12:30 am the day after.
  • Multi-day: A user can't say it begins on Aug 1 and ends on Aug 5...through the web version. They create it for one day and then use 'recurrence', which took our staff some time to figure out. It then allows you to open and edit each day individually though.
Rhonda M. Childs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • For video conferences, it has made my job easier to book large reservations.
  • To copy bookings or reservations makes us be more efficient, especially when extremely busy.
  • I find we have mixed reviews from assistants using the software. If they don't consistently use it they have problems. I am a Super User.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • It has made it easier for individual offices to manage their conference rooms. Fewer hours spent on last-minute changes. Everyone gets notified.
  • It has made it easier to connect all our offices to one system (common language, common experience. If the booking is not in EMS, it doesn't get all the services. So everyone uses it.
  • Replacing the manual reports with automated ones has been the biggest time saver for us.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • One positive is it provides the basic function of booking space as per our business model.
  • One the negative side, it is expensive software, including maintaining and supporting the network it runs on.
  • Overall Accruent EMS has had a positive effect on the overall business objective.
Mike Kraiman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • We have barely begun implementation of this product, so I am not in a position to address the ROI piece.
  • I can say that many campus partners are elated with the prospect of using this software as a replacement for previous software that they felt to be inferior.
  • I believe the long-term impact of EMS Software on the UO will be positive, although it is too early to call out specifics.
September 03, 2019

EMS Software

Nicholas Rohde | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It’s beeen very positive being able to monitor when and how our space is being used. And lets us know how space can be used better.
  • It has been great for monitoring financial returns, especially when weighing space size and location.
  • It’s been great having a tool for internal users to have an avenue to find and book their own space. Saves us time having to check many options for people.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • We have seen a significant cost savings in time management. The time it takes to communicate about event needs as a whole is drastically reduced through use of the software.
  • The system allows us to do a significant amount of reporting, reducing the need to export and/or manually manipulate the data to get reports regarding events, resources, classes, etc.
Ana Fernández Silva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • We have fewer mistakes and more control on the events
  • Staff is more confident since they can always check and reconcile their daily/weekly work easily
  • In terms of analytics, we are able to invest in better resources
Trish Lofton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Without EMS, our department would not be able to efficiently manage room usage and reservations.
  • EMS provides accurate room rental income.
  • EMS is the main software used within our department. It is sole source of room rental management.
Shalom Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It positively impacts us in being able to justify updating/re-purposing spaces.
  • It allows us to quantify our workload by showcasing the number of bookings we are processing annually
  • It allows us to see where we are losing potential for business so we can incentivize getting customers into spaces during less used times.
Brian Pollitt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • The primary positive impact is that it gives our department heads an easy way to see how their rooms are utilized, which has an impact on which courses and how many sections of each course to offer.
  • I'm not sure how much our previous room management solution cost, so I can't say either way on ROI.
  • I think the only "negative" impact was that it required the key users to get acquainted with a new system, which meant a lot of frustration and changes to how they were used to doing things.

What is Accruent EMS Software?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Software Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Software Integrations

Accruent EMS Software Competitors

Accruent EMS Software Pricing

Accruent EMS Software Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

What is Accruent EMS Software?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

What is Accruent EMS Software's best feature?

Reviewers rate Usability highest, with a score of 8.5.

Who uses Accruent EMS Software?

The most common users of Accruent EMS Software are from Enterprises and the Higher Education industry.