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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is WorkInSync?

WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(403)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(1-24 of 24)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Yes
Meeting Room Manager (MRM). The software was getting worse over time with several bugs and the support was horrible. They were no longer fixing some bugs. Work was having to be redone due to the random loss of data from the system. Ultimately, we decided the time had come for a new product.
Ralston Kwan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Yes
uReserve was the system that was replaced. uReserve was functional to the department back 10 years ago. Over time, business processes have changed along with ownership and room expansions. We also wanted to find an event publication system and Master Calendar offered that option as a module.
Ana Fernández Silva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Yes
We started using EMS because Columbia University has its own custom software that can not support an event management department. The department started using Microsoft Excel to make the bookings and this custom accounting software for the revenue tracking but as the business were growing, they realized that they didn't have enough resources to keep tracking of all types of food, rooms, tech services that we offer now.
Mike Kraiman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Yes
This product replaced R25 and 25Live, which are CollegeNET products. The main driver for replacing the old software was changes the vendor made that phased out the thick client (R25 - which was quirky but usable) and forced customers to use its web-based client (25Live - an inferior product we tested and didn't like). Other factors included aggressive/argumentative customer support and the poor reputation CollegeNET had developed on our campus over the past 10 years. Those leading the project felt we needed better software and good vendor relations to successfully bring all campus entities onboard.
Susan Adams | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Yes
Meeting Planner which was acquired by EMS. Meeting Planner was sun-downed by EMS so I really had no choice. Meeting Planner never fully met the promised potential. They stopped supporting and/or investing in the software once acquired by EMS.
Bartholomew Kallgren | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Yes
the university was using a homegrown system that was clunky as well as hard to maintain as well as the registers office was using R25 and I knew that they were so happy when we published the first semester in ems as it only took a couple hours instead of a couple days
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