Accruent EMS Software Reviews

381 Ratings
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Anonymous | TrustRadius Reviewer
October 14, 2020

Accruent EMS Software: Highly Recommended; Customizable & Very User-Friendly

Score 9 out of 10
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Verified User
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Products Replaced

Yes - Meeting Room Manager (MRM). The software was getting worse over time with several bugs and the support was horrible. They were no longer fixing some bugs. Work was having to be redone due to the random loss of data from the system. Ultimately, we decided the time had come for a new product.
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Mike Kraiman | TrustRadius Reviewer
September 12, 2019

EMS Software Saves Schedulers at the University of Oregon

Score 9 out of 10
Vetted Review
Verified User
Review Source

Products Replaced

Yes - This product replaced R25 and 25Live, which are CollegeNET products. The main driver for replacing the old software was changes the vendor made that phased out the thick client (R25 - which was quirky but usable) and forced customers to use its web-based client (25Live - an inferior product we tested and didn't like). Other factors included aggressive/argumentative customer support and the poor reputation CollegeNET had developed on our campus over the past 10 years. Those leading the project felt we needed better software and good vendor relations to successfully bring all campus entities onboard.
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Ana Fernández Silva | TrustRadius Reviewer
September 13, 2019

EMS is very flexible and a very powerful tool if you have a good training-- but not an accounting tool

Score 8 out of 10
Vetted Review
Verified User
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Products Replaced

Yes - We started using EMS because Columbia University has its own custom software that can not support an event management department. The department started using Microsoft Excel to make the bookings and this custom accounting software for the revenue tracking but as the business were growing, they realized that they didn't have enough resources to keep tracking of all types of food, rooms, tech services that we offer now.
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Ralston Kwan | TrustRadius Reviewer
September 18, 2019

A Review from a Canadian Post-Secondary Institution

Score 10 out of 10
Vetted Review
Verified User
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Products Replaced

Yes - uReserve was the system that was replaced. uReserve was functional to the department back 10 years ago. Over time, business processes have changed along with ownership and room expansions. We also wanted to find an event publication system and Master Calendar offered that option as a module.
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Susan Adams | TrustRadius Reviewer
January 30, 2019

New user, but quickly catching on

Score 7 out of 10
Vetted Review
Verified User
Review Source

Products Replaced

Yes - Meeting Planner which was acquired by EMS. Meeting Planner was sun-downed by EMS so I really had no choice. Meeting Planner never fully met the promised potential. They stopped supporting and/or investing in the software once acquired by EMS.
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Bartholomew Kallgren | TrustRadius Reviewer
December 18, 2018

Millennial user in an office of Gen X'ers

Score 8 out of 10
Vetted Review
Verified User
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Products Replaced

Yes - the university was using a homegrown system that was clunky as well as hard to maintain as well as the registers office was using R25 and I knew that they were so happy when we published the first semester in ems as it only took a couple hours instead of a couple days
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Kelsey Garner | TrustRadius Reviewer
October 02, 2018

First time jitter relief

Score 10 out of 10
Vetted Review
Verified User
Review Source

Products Replaced

Yes - Caspur - custom software written by a summer student YEARS ago, and it communicates with Banner. Banner 9 no longer supported the software, and we implemented EMS
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About Accruent EMS Software

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Software Features

Has featureSelf-Service Meeting Booking
Has featureDesk Hoteling
Has featureDigital Signage
Has featureVideo Conferencing Integration
Has featureWeb-Based Booking
Has featureManaged Space and Events Approval Workflow
Has featureInvoicing and Billing
Has featureUtilization Reporting and Custom Queries
Has featureCatering Management
Has featureAcademic Planning and Optimization

Accruent EMS Software Integrations

Microsoft Teams, Google Workspace (formerly G Suite), Workday Student, Microsoft Outlook, Crestron Room Signs, IAdea Room Signs, Embrava Desk Signs, Envoy Visitor Mangement, Zoom Video Conferencing

Accruent EMS Software Competitors

Accruent EMS Software Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Accruent EMS Software Support Options

 Free VersionPaid Version
Video Tutorials / Webinar

Accruent EMS Software Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:Apple iOS, Android, Mobile Web