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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(403)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(51-75 of 174)
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Jennifer Springstead | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the organization but with four separate databases. Academics use it for course scheduling, and Athletics, Event Management and the Medical school use it as well. Some problems we've had include not being able to report on a global scale and not knowing what other departments are doing or areas might be available for use. It's been a problem having different web applications for people to log into depending on the space they are requesting. The API’s are not developed to sync with the systems so each group has to put their own information into EMS.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for booking rooms throughout three Colleges: Cypress, Fullerton, NOCE. Currently, it is being used by the whole organization which includes multiple departments throughout the three campuses. EMS helps everyone manage building resources better. It allows them to see room's availability and book the rooms they need for hosting all events at the campuses.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It addresses a number of issues because we have a number of departments that use the info, and all need to get information in different ways so we can adjust reports as needed for specific groups or people. We use EMS to schedule events for 4 different public buildings, many different types of private space as well as off-premise catering. Having something that is global and accessible is key.
January 29, 2019

EMS Rocks!

Peggy Riann Aud | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS is currently being used campus wide. However, we do not permit students to use the system, there isn’t a need for them to do so. The campus users are able to book rooms for meetings, meals, conference and more. We also use the system for the academic side. Having all classes booked within EMS is such a huge help!
Kristi Finger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My department (Event Services) uses EMS for space reservations and managing resources. It is being used predominantly by the Catering Department and us. There are a couple of other colleges and one other department on campus that use the software, but it is not used campus-wide. We only share a database with Catering.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
EMS is being used throughout the entire College. It is our sole reservation system for faculty/staff/student organizations. We also use it to reserve our fleet of vehicles and to reserve our Victorian House (bed & breakfast). We are configuring EMS to be a one-stop shop. Users can order catering, audiovisual services, general services equipment & services, photographer, guest internet codes, police services, etc.
Kendra Wheeler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our department, Parking & Transportation Services, is currently using EMS to assign and reserve parking operations for small and large-scale events. We are able to assign both garage and surface spaces as well as utilize staffing and request signage, cones, barricades and other resources.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use EMS Software to schedule our classes and external room space rentals. We have multiple buildings and use EMS Software differently at each location. EMS Software addresses communication between departments that service internal and external events. It allows department staff to delegate work assignments to the right departments for all internal and external services provided for events, whether it's a class, meeting or training.
Bartholomew Kallgren | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EMS is rolled out through our entire university. We have our media center as well as our catering and dining services and we are working on getting our facilities office rolled into the fold. Space reservation was fragmented prior to the implementation of the software.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently it is being used by a number of departments for scheduling events. Further implementation will increase the number of departments. The most important piece at this point is that classes and events are scheduled in the same database as many of the spaces are shared.
November 17, 2018

EMS is a Life-Saver

Ryan Benjamin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS is used in the University of Kentucky more than any university in the nation. We utilize EMS for all of our buildings across campus and eventually our medical center. The software assists us with schedule, logistical planning, and risk management.
October 29, 2018

Happy to be using EMS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
EMS is the system of record for all University space. It is used for all academic class reservations, for all internal departmental and student space requests, and for external program events. The platform is used by support services as well, including catering, media, service departments and for external contracting and invoicing.
October 26, 2018

Easy Peasy Software

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our entire catering department uses EMS. We are the only approved caterer allowed in the building so I have configured our menu into the system so it’s easier to input information for the BEOs. We also use it for forecasting, billing, and sales reports.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The software is used for scheduling of spaces within a performing arts center. We use it to schedule rooms for performances, conferences, receptions, dinners, etc. It is used by the Operations department, Front of House, Technical production and Building and Facilities staff. It is also used by the programming department to book artists for the venue. We also use the software to collect labor and performance cost and invoicing after events.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The campus uses it to schedule academic classes for each semester and each campus. We use it to reserve event spaces throughout campus and schedule any upcoming construction blocks. Our facilities uses it for room usage to schedule setup and cleaning staff based on the needs of the campus. Food and Beverage is separately managed at this time.
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