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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is WorkInSync?

WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(403)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(1-25 of 174)
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Amy Williams | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
EMS software is used by our registrar's office as well as other departments across campus. In my department, Notre Dame Studios, we use EMS to schedule services, resources, and space. It has helped us manage all of our resources in one place.
Ceyhun Haqverdiyev | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use EMS to schedule all meetings on 12 departments. It handles all of our meeting problems pretty well. At our office of the department there are only two meeting rooms for 87 workers and 9 squads. We can book a room easily.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have engaged Accruent EMS software in my organization for managing meetings whether they are physical or online. It helps with booking meeting rooms, video conferencing, and management of workspaces. With EMS we avoid double booking rooms and ensure the meeting rooms are allocated in accordance with the number of people meeting and the available technology.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I book conference rooms and event spaces as well as a lending pool for meetings, training, and events such as retirement parties, Alumni teas, nursing graduations, etc. I also coordinate set-ups and take-downs for these events. Once a week, I print reports and deliver them to the appropriate depts.
Cheryl Choat-Cobb | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've been using EMS for several years now and have found it to be efficient and easy to use for both desktop and web based clients. We have very few issues and when we have, we have had a positive response to our questions. We are not yet using it campus wide, but hope to incorporate other buildings in the future. Right now our student union buildings and visitor's center are the only buildings that use EMS.
July 18, 2022

Satisfied

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on upgrades, implementation, client installs, and troubleshooting.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Accruent EMS to help build transparency for room availability for our stakeholders: students and staff. The use case for our org is having different stakeholders with different booking privileges, whether it's boardrooms, multipurpose rooms, hoteling stations, promotional tables. Through the Accruent EMS web app, we enable some stakeholders to place a tentative hold on the space and then the room owners approve the space without the need to go through multiple iterations of emails to request a space. Other stakeholders use the desktop client to see and request for space.
March 16, 2022

EMS Live is a Must

Alexandra Simpkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use EMS college wide to for academic scheduling and in our capacity to manage group reservations both with internal and external clients We use it to manage our event space, classroom space and now use it to book AV services, shuttle buses for college events, requesting public safety officers and for financial reporting.
Leo Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Accruent EMS Software is being used by our department primarily, the University Conference Center, to manage our meeting and event spaces, as well as all physical resources (equipment, A/V, etc.) associated with that. We also use this to track and manage our client database. In addition, it allows us to produce our contracts and develop and generate several reporting features that benefit our business.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In our company we utilize [Accruent] EMS for event scheduling and workflow. It is utilized by our Sales, Events, Catering, Facilities, and Operations departments. It allows us to have a single place for all our departments to interact and share the needs and scheduling for all of our event spaces and large conference rooms. It has streamlined the ability of our Events department to collaborate with our Facilities and Catering departments, giving them the ability to clearly communicate needs for each event.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have onboarded EMS software this year to our global enterprise and it is being used as the primary meeting and space management software solution for our global users across 17 regional offices.
October 29, 2020

My Accruent EMS Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Accruent EMS is used by the Hospitality/Facilities Department of my organization. Currently we use it for conference room use as well as Zoom account use. In the future we may use it for office space reservations. We were at a very high volume of meetings and events and Accruent EMS helps to ensure we don't double book rooms, that meetings are using the correct size room, etc.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
The entire firm uses this software to reserve conference rooms and business services in our main office location and two small satellite locations. It is accessible both via a web portal and as an Outlook integration. Services such as catering and technology equipment needs can be indicated as part of the reservation.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The whole firm uses Accruent EMS to book conference rooms along with any additional services in those rooms. It allows us to have a complete look at meetings firm-wide. It also allows us to track the client matters for those rooms.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use EMS to manage all our meetings and videoconference meetings across our 10 offices. Each office Conference Center team will manage the super user side of it and each employee has access to the web app version through our company portal.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Accruent EMS is used by our organization to schedule meetings and events (on and offsite), visitor offices, and apartments. It is also used to manage technology, catering, and facility needs. It is used across the entire company by coordinators to schedule requests, service teams, and employees to submit requests. It allows us to use one platform for all events throughout our firm, as well as to report on meetings and events and billing.
Jennifer Vance | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Accruent EMS across all offices for booking conference rooms for meetings. EMS keeps our bookings organized and accessible so that everyone can see and those who need to manage, can manage them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our conference services team utilizes Accruent EMS for managing conference space for our client's entire footprint. We use it to reserve space and detail events for the client as well as using it for statistical reporting. We are able to provide accurate reporting on a variety of topics that help the client better understand their space usage.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Accruent EMS was a replacement product from a program that required a great deal of maintenance. The beauty of this program was how little maintenance it needed once it was up and running. We started off by allowing all users to access it to create their own reservations and, then, took advantage of its flexibility. We changed the "Buildings" to "Conference room," "Vehicles," and "Outside areas" as we only have one - very large - campus. That allows a user to select one of those instead of "all" and see only what they provide. For example, if I'm looking for a vehicle, I don't have to sift through all the room and garden areas to find one. Another advantage is how Accruent EMS keeps everyone up to date on events and their details, alerting each department of what is expected of them when/where. This worked great for years and allowed me to print reports of upcoming events so we could meet every other week to hash out campus and staffing obstacles. However, recently, our company decided it wanted one person inputting most of the reservations so we could keep a Master calendar more consistent having someone who knows what details should be added to every reservation and to force the departments to give more descriptive summaries for publishing. Once that person created it in the user's name, they still have access to see it for reference or to ask for additional details to be added. Accruent EMS is a huge program with so much to offer and we have tried to take advantage of all of it. The auto-reporting has been a great advantage to the technicians who provide the actual services as they can receive those in email every day and know what's needed. They no longer have to depend on work orders or direction from administrative staff. The reminders, confirmation emails have also been a great advantage. I am the IT support for the program and I rarely have to deal with it, which frees me up to tackle bigger network issues.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use EMS to manage our internal conference and meeting room space. It is used extensively throughout our organization. It allows our staff to reserve meeting space and designate food service.
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