Skip to main content
TrustRadius
Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Read more
Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
Continue reading

Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

14 people also want pricing

Alternatives Pricing

What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is WorkInSync?

WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

Return to navigation

Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(403)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(1-25 of 163)
Companies can't remove reviews or game the system. Here's why
Amy Williams | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I am concerned about the softwares ability to handle higher traffic as more users start implementing the software. The system does already seem to have slow periods where there is some increased lag time.
Leo Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
EMS can be brought in for basic space reservation needs - which would be very useful. As a space use needs develop and reach further complexities, EMS scales incredibly well to optimize the management of such space, allowing an organization to focus it's resources of staff and time in more important areas.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The product has great scalability and covers many use cases for meeting & space management solutions. The product has API ability so the Engineering Team can customize for their business needs, very flexible development options.
October 29, 2020

My Accruent EMS Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I mentioned earlier that since working from home. I can't use all features of EMS that I was able to use within the office even though I have the same rights as our Admin. I can do a workaround by using the Admin's account, but it is not convenient.
October 26, 2020

Accruent EMS Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have only been using Accruent EMS for one department, however, I would not rate it poorly as we have not looked into using for other departments. Based on the information I have received lately, perhaps it would work for our facilities team.
Rhonda M. Childs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's not perfect but does a great job of doing what we need it to do. It needs work in the connecting to TMS area. I still love it and haven't seen anything better. Unfortunately, the customer service department isn't as good as it was in the beginning.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
While more work is required to scale this up, it does appear to be able to handle very large organizations spread across a large geographical range. In fact, it is probably ideal for larger organizations, particularly ones that could have someone more dedicated to the design and maintenance of this product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Accruent EMS is very robust. We use EMS across 12 offices (approximately 245 rooms/offices/spaces) and amongst several different service providers. The different user templates allow you to customize what certain groups can see. The web app also allows users to see what meetings are taking place across the firm without having to call conference scheduling to find out when and where they are. We also have the EMS Room Sign app setup installed outside all of our conference rooms for better ease of last minute scheduling/drop-in meetings.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Accruent EMS can be utilized for more than just conference rooms so you can use it for different department needs, whether it be facilities teams or vehicle rental. It is a system that is easily adjusted to meet departments needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We purchased the client, web version, and Outlook plug-in. I'll be honest, we haven't pushed the email part, but I did test it and liked it. After the old program we placed, I have simply been gun-shy about implementing another email plug-in. However, the client for the super users to get department alerts, etc. and the web version for all users to create reservations has been fabulous and easy to use and understand.
Ralston Kwan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The product is robust with platform services and the many API calls resulting in many different integrations such as teleconference, check-in, Google calendar, room signage, kiosks, and many more.
Khadra Abdulle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
VERY GOOD. That is one of the reasons why we decided to invest into EMS. Was to be able to generate reports and stats so none-user such as executives would be able to understand the big picture and provide funding according.
Mike Kraiman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Again, I want to emphasize we are in the early stages of implementation and I can't really speak to the issue of scalability because of limited experience with this product. I can say EMS Software is designed to fit the needs of pretty much any institution, be it large or small, and feedback from other schools I've talked with indicates the vendor is very proactive in tailoring its product to the customer's needs.
Return to navigation