Overview
What is Accruent EMS?
EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.
Thoughts on EMS from someone who "lives" in this software.
Make your booking period so efficient with simple software
There is not a better way to automate your meeting room booking process.
Great product for my needs.
EMS - Easy Maintenance System for your reservation needs
Satisfied
EMS - it truly is a one size fits all software!
Accruent EMS is a reliable room-booking software for post-secondary institutions!
EMS Live is a Must
Overall, EMS Excels at Space Management
EMS - Event Scheduling and Management all in solution
Great product for meeting and space management solutions
My Accruent EMS Review
Accruent EMS Review
Best reservation software I have ever worked with!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
What is Accruent EMS?
EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Accruent EMS?
Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.
Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.
So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .
Accruent EMS Features
- Supported: Self-Service Meeting Booking
- Supported: Desk Hoteling
- Supported: Digital Signage
- Supported: Video Conferencing Integration
- Supported: Web-Based Booking
- Supported: Managed Space and Events Approval Workflow
- Supported: Invoicing and Billing
- Supported: Utilization Reporting and Custom Queries
- Supported: Catering Management
- Supported: Academic Planning and Optimization
Accruent EMS Integrations
- Microsoft Teams
- Google Workspace
- Workday Student
- Microsoft Outlook
- Crestron Room Signs
- IAdea Room Signs
- Embrava Desk Signs
- Envoy Visitor Mangement
- Zoom Video Conferencing
Accruent EMS Competitors
Accruent EMS Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows |
Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(403)Community Insights
- Business Problems Solved
EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.
Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.
EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.
EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.
EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.
Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.
Attribute Ratings
- 8.9Likelihood to Renew31 ratings
- 9.1Availability3 ratings
- 3.6Performance4 ratings
- 8.9Usability16 ratings
- 5.5Support Rating16 ratings
- 7.3Online Training3 ratings
- 6.5In-Person Training2 ratings
- 8.1Implementation Rating14 ratings
- 8Configurability166 ratings
- 8Product Scalability160 ratings
- 1Ease of integration3 ratings
- 6.1Vendor pre-sale2 ratings
- 5.4Vendor post-sale2 ratings
Reviews
(1-2 of 2)EMS Rocks!
- Desktop access: I love the book and the calendar. These two tools help me to keep up with all reservations and to quickly access buildings/rooms for booking.
- Web access: the “random” feature for my clients to use is fantastic. When training campus users I show them this for their reoccurring bookings and it’s like I gave them a million dollars! They are so excited and express how much easier that function is to use. It certainly cuts down on the confusion.
- Wizard: i often have issues with this feature. More than likely it’s operator error and I need to become better acquainted with the area, but I do like the idea of it and the ease of copying bookings.
- Setting reminders for desktop users: it would be nice if you could select multiple users at once instead of one at a time.
- I would say EMS has had a positive impact upon our campus. Before this system we used email, fax, and inter-office mail to do invoices and catering orders. Each department policed the rooms available for booking. Tremendous change, all for the better.
- Book Classes-Academic Import
- Book Rooms for Lectures/Ceremonies, and other events
- Ensure the proper and timely use of the services offered on campus for the spaces.
- I have not found such ways.
- I honestly couldn't say.
- Price
- Product Features
- Don't know
- Unsure, was implemented prior to my start here.
- In-person training
- The desktop client is easy to use, much easier than the web interface. The web is much more confusing for our campus partners than need be.
- Web Based: Booking multiple rooms is daunting.
- Web Based: No print function
- Web Based: Cannot always view the contents of the event or wont let the client select services.
- None
- We'd like to integrate our physical plant epac system.
- File import/export
- I couldn't even begin to say. I have no idea what the newest upgrade did for us.
- I have no expectations.
Millennial user in an office of Gen X'ers
- Classroom utilization: this process used to take months to do and now it can be done in a week.
- Getting granular with particular groups and events to find out any info you need
- Creating custom templates for web users to grant the access that is applicable to all parties involved
- Mobile usage for v43 and v44.0 is just non-existent
- Better ability to use on a Mac! This is a huge downfall as my university is heavy into the Apple ecosystem
- Managing services can sometimes be difficult as when prices with resources don't always coordinate
- We have had difficulties with EMS in regards to the university changing other software on campus. We just moved to Workday and it seems that, with the staging table, it is becoming more and more difficult to sort the info and have it appear in EMS without a total shift in the way the user data is presented.
- We have been able to pull any report senior administration needs, which has proven its worth.
- Data is only as good as what you put into it and humans and tracking of events becomes difficult sometimes
- room reservations
- classroom utilization
- determining the needs and helping shape the growth of the campus
- rolling work orders into ems for events from school dude
- using web template to allow people to manage their own spaces within certain buildings
- using rss feeds to feed digital displays on campus within different buildings for events that are going on within that building
- optimize heating and cooling based on reservations
- automating athletic field lights based on reservations
- using ems to unlock and lock automated doors based on reservations
- Product Features
- Product Usability
- Product Reputation
- Implemented in-house
- getting the campus community on board
- moving workorders into the system
- getting people to read and show up to training
- Online training
- In-person training
- Self-taught
- using the book to see spaces
- using the wizard to book a space
- running caned reports within the system
- notifications can be tricky when adding new spaces to campus
- manage services when multiple people are changing states
- the query builder. you need to know what you are looking for or else you are looking for days
- workday HR software
- Banner
- social tables
- school dude, work order software
- File import/export
- API (e.g. SOAP or REST)
- Javascript widgets
- we are not on it yet but here are the three that we at looking forward to when we do upgrade
- mobile app
- the new web app
- more services integration and ease of use for end users
- using desktop on a MAC without needing windows