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AccuLynx

AccuLynx

Overview

What is AccuLynx?

We are the production management software that helps roofing and exterior contractors manage their sales pipeline, create roofing estimates, schedules, oversee production, order materials and better understand the performance of their business. The vendor says that their roofing CRM specifically…

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Recent Reviews

TrustRadius Insights

Acculynx has proven to be a valuable tool for organizations looking to streamline their operations and improve efficiency. Users find …
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ALX - User Friendly

10 out of 10
December 09, 2021
Incentivized
AccuLynx has been a great addition to our daily processing of customers/projects. Pretty easy to navigate. Some of the updates can be …
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Pricing

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What is AccuLynx?

We are the production management software that helps roofing and exterior contractors manage their sales pipeline, create roofing estimates, schedules, oversee production, order materials and better understand the performance of their business. The vendor says that their roofing CRM specifically…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Autodesk Build, based on the former PlanGrid, is construction productivity software. It includes tools to collaborate, collect, and manage project information throughout the project’s construction and operations lifespan. It enables document centralization and tracking.

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Product Details

What is AccuLynx?

We are the production management software that helps roofing and exterior contractors manage their sales pipeline, create roofing estimates, schedules, oversee production, order materials and better understand the performance of their business. The vendor says that their roofing CRM specifically supports working in the Insurance Restoration, Retail Roofing, Residential Roofing, and Commercial Roofing industries. AccuLynx provides integrations with the most trusted names in the industry.

AccuLynx Features

Construction Project & Field Management Features

  • Supported: Plan distribution & viewing
  • Supported: Plan markups & sharing
  • Supported: Document sharing
  • Supported: Photo documentation
  • Supported: Collaboration & approvals
  • Supported: Mobile app

Estimating Features

  • Supported: Takeoff tools
  • Supported: Job costing
  • Supported: Cost calculator

AccuLynx Screenshots

Screenshot of Screenshot of Screenshot of

AccuLynx Integrations

  • Google Calendar
  • SPOTIO
  • ABC Supply
  • QuickBooks
  • EagleView
  • SkyMeasure by CoreLogic
  • Google Maps
  • SalesRabbit
  • HomeAdvisor
  • HailWatch
  • CoreLogic Hail Maps

AccuLynx Competitors

AccuLynx Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Acculynx has proven to be a valuable tool for organizations looking to streamline their operations and improve efficiency. Users find Acculynx helpful for managing appointments, keeping track of leads, and organizing files by homeowner. It simplifies the process of building jobs, ordering materials, processing invoices, and handling payments and electronic document signing. The integrative platform and simplistic setup make it a strong choice for organizations with a clear vision and limited budget. Acculynx assists with the sales cycle, follow-up, and onboarding of new employees, making sales meetings and attaching roof reports to jobs easier. Users appreciate the well-explained training, fast customer support, and helpful integrations provided by Acculynx. It enables quick generation of high-quality reports and estimates for customers, as well as efficient organization of business flow. Acculynx allows for scalable customer care and communication within the company, ensuring everyone is on the same page. Customers also praise the top-notch customer service provided by Acculynx. It effectively solves communication and multitasking challenges in managing multiple jobs and ensures a seamless workflow from leads to contracts, production, and invoicing. While there are some issues with integration with QuickBooks and user permission settings, overall users are happy with Acculynx's responsive support team and continuous development of new features and integrations. It resolves communication issues between sales, project management, and office personnel, providing visibility and pipeline health assessment. Users also use it for capturing, organizing, assigning, and following up with leads. The integration with CRM, project management, accounting, and time clock programs is highly valuable. Users consider it a good fit for the roofing industry as it provides a uniform bid system and easy employee training. Acculynx helps with document upload, CRM, production management, profitability tracking, and invoicing while syncing with QuickBooks. It brings together different departments and allows for efficient communication, except for accounting reports. Acculynx is considered the best software to use for home exterior companies as it provides access to everything via an app and integrates with QuickBooks. Users appreciate the ease of navigation and the overall improvement in daily processing of customers/projects. Despite some tricky updates to learn, Acculynx has been a great addition to their operations.

Highly Customizable: Many users have praised AccuLynx for its high level of customization, allowing them to tailor the software to their specific workflow. This feature has been appreciated by a significant number of reviewers who value the control it provides over each job from start to finish.

Ease of Integration: The ease of integration with other systems is another standout feature that many users have mentioned. They feel that AccuLynx makes it very easy to integrate other software options, which is particularly beneficial for leaner companies looking for versatility in their operations.

Clear Sales Pipeline and Visual Nature: Several users have expressed their satisfaction with the clear sales pipeline and visual nature of AccuLynx. They appreciate how the onboarding process helps them easily manage sales and production of jobs on the platform, making it easier to track progress and stay organized.

Errors in the Software: Users have consistently mentioned encountering errors in the software, which have led to confusion and mistakes. These issues have not been resolved, causing frustration among users.

Difficult to Use Mobile App: Many users find the mobile app to be challenging to navigate and lacking important features when compared to the website. This limitation has hindered their ability to efficiently use the software on-the-go.

Unresolved Issues with Help Desk: Numerous reports indicate unresolved issues with the software's help desk support. One user even mentioned that their help desk ticket was never addressed or resolved, highlighting a lack of satisfactory customer service.

Acculunx users have provided the following recommendations:

  1. Research all options and identify your needs before purchasing a CRM like Acculunx. It is important to explore different software tools and understand the specific requirements of your business before making a decision.

  2. Keep it simple and ensure you have a sufficient pipeline and company size before investing in Acculunx. It is more beneficial to implement the software once your business has reached a certain level of complexity and growth, as the tool offers advanced features that may not be necessary for smaller operations.

  3. Appreciate Acculunx's efforts to make project management more user-friendly. Although some users find the software difficult to learn initially, they acknowledge that it provides various features for scheduling, assigning, and quoting tasks in the service industry. Taking the time to familiarize oneself with the system can significantly enhance project management capabilities.

In summary, users believe that Acculunx is a valuable tool for roofing businesses but caution potential buyers to research their options, consider their needs, and ensure they have the right company size and pipeline before investing in this CRM solution.

Attribute Ratings

Reviews

(1-3 of 3)
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December 09, 2021

ALX - User Friendly

Score 10 out of 10
Vetted Review
Verified User
Incentivized
AccuLynx has been a great addition to our daily processing of customers/projects. Pretty easy to navigate. Some of the updates can be tricky to learn, but that is probably because we are used to the "old" way.
  • Tracking progress of project
  • Note/Message Keeping
  • Reports
  • Invoicing Area (new updates have set that function back)
Tracking a project all in one place is nice and easy. Invoicing option has recently taken a step back due to an update. Not as easy to navigate as the old Contract Worksheet and any payments or deposits are not showing on the invoice any longer.
Construction Project & Field Management (6)
48.33333333333333%
4.8
Plan distribution & viewing
N/A
N/A
Plan markups & sharing
N/A
N/A
Document sharing
100%
10.0
Photo documentation
100%
10.0
Collaboration & approvals
N/A
N/A
Mobile app
90%
9.0
Estimating (3)
26.666666666666664%
2.7
Takeoff tools
80%
8.0
Job costing
N/A
N/A
Cost calculator
N/A
N/A
Human Resource Management
N/A
N/A
Payroll Management
N/A
N/A
Asset Management
N/A
N/A
Reporting & Analytics
N/A
N/A
  • Great organization
AccuLynx has met our needs more than our previous CRM program. ALX is user-friendly which is super nice when training new employees, compared to our previous program which then seemed very outdated.
March 17, 2021

Acculynx is AMAZING!!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use AccuLynx as our CRM software along with organizing and handling all of our production i.e. material orders, labor orders, communication with labor crews, tracking job profitability, and invoicing. This software allows us to handle all aspects of our company, and it syncs with QuickBooks. The whole organization is able to use the software, and it allows us to communicate with each other as well. If you are a home exterior company, this is the best software to use! All your outside sales representatives can access everything via an app, subcontractors, vendors, accounting/finance, reception, etc. It brings everyone together and basically everything can be done on this, except for your accounting reports so you do need an accounting software. If you use QuickBooks it does integrate with this, which is amazing.
  • Estimating.
  • Customer Management.
  • Scheduling Material Delivery/Orders & Labor.
  • Tracking job profitability.
  • Invoicing.
  • Reporting.
  • Access everything from anywhere via app, etc. in real time.
  • Entire company can communicate with each other.
  • Entering new leads - it would be nice if you could tab through the entire form, so you don't have to waste time using the mouse. Makes data entry so much faster.
  • More production reports.
  • Place to track material brands and colors of the different trades you complete, so you can run a report later and find all the jobs you installed Black shingles, etc.
  • More options to adjust user permissions.
If you have a home exterior company this is the best software!! Especially roof, gutters & siding. If you run a different company like you only handle decks, landscaping or maybe drywall, etc. This would not be the software for you.
Construction Project & Field Management (6)
100%
10.0
Plan distribution & viewing
100%
10.0
Plan markups & sharing
100%
10.0
Document sharing
100%
10.0
Photo documentation
100%
10.0
Collaboration & approvals
100%
10.0
Mobile app
100%
10.0
Estimating (3)
100%
10.0
Takeoff tools
100%
10.0
Job costing
100%
10.0
Cost calculator
100%
10.0
Human Resource Management
N/A
N/A
Payroll Management
N/A
N/A
Asset Management
N/A
N/A
Reporting & Analytics
N/A
N/A
  • The software is expensive, but if everyone utilizes it to its capacity it's well worth it.
  • Less time is spent searching for information because it is all at your fingertips.
  • Increased productivity in the overall company, which means we can handle a higher work load = higher revenue.
JobNimbus you have to customize it yourself and it's very time consuming to get it up and running efficiently and smoothly. AccuLynx is very intuitive and easy to use. This helps so much especially in the construction side. Also, AccuLynx can estimate easily which JobNimbus does not do at all. Buildertrend is good but really more for General Contractors who are builders. Not exterior remodelers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AccuLynx is the database for our company's performance. We use this tool from the phone call to the invoicing including estimating, job, scheduling, job orders, proposals, contracts, and photographs of jobs before and after.
  • AccuLynx has an unending back end database that can be customized for every item that you put into an estimate. We can make proposals extremely detailed and perform tasks was in the estimate to limit information or expand all information.
  • AccuLynx transfers all the estimated material to the order then within the order process you can alter, add, or delete any item with a few clicks.
  • Pricing in the database for each item is done manually due to the merger of two large suppliers nationally who decided to write their own database and estimating program and disconnect themselves from AccuLynx that had the ability to automatically update pricing. I feel that was a huge mistake on the part of the supplier. AccuLynx is trying to rectify that relationship.
  • It's unfortunate that the only calendaring option is Google Calendar. We are very tied to Outlook which we feel is more user-friendly and we know it well.
AccuLynx is well-suited for pretty much everything we do. We can go back to scanned documents of service tickets, orders, maps, contract proposals, pictures or any other details of the job. I'm not sure where it would be less appropriate. To do accurate job costing we need to grab time on our T-Sheets program and job cost on the QuickBooks side to manage true job costing.
Construction Project & Field Management (4)
90%
9.0
Document sharing
90%
9.0
Photo documentation
100%
10.0
Collaboration & approvals
90%
9.0
Mobile app
80%
8.0
Estimating (2)
80%
8.0
Job costing
90%
9.0
Cost calculator
70%
7.0
Human Resource Management
N/A
N/A
Payroll Management
N/A
N/A
Asset Management
N/A
N/A
Reporting & Analytics
N/A
N/A
  • AccuLynx has been growing and improving since we started with then 6+ years ago. IT's been great to see the changes and the suggestion center where we give feedback has been listened to.
  • Negative would be the cost of course, but if I think about it, manual record-keeping would be ridiculous to try to manage outside of AccuLynx with spreadsheets and servers for pictures. One tool does it all in my mind serves us better.
They can always improve and we are very successful when calling support. I would suggest they keep their support technicians available later for the west coast contractors who need help at the end of the day. We've come to know many of the techs because we call to offer suggestions but there's a process for us to follow for that.
8
Owner, manager, and purchaser of Acculynx. I train the salespeople to use it and I build the templates for estimating as well as keep up on the pricing of the products. That's the part I wish could be done by suppliers.
2
Owners who know technology and math enough to care about it being accurate are crucial.
  • Product DB.
  • Estimating functionality.
  • Split different companies into bidding work as different entities.
  • Use it for different trades.
Until someone shows me something more efficient or has features that are more streamlined and time is saved by all then I am all ears and ready to listen to that presentation. I wouldn't care at this point if I had to abandon QB if the system had it's own integrated accounting system otherwise it has to be able to do all and more of the features of QB and the CRM side also has to have/do more than AccuLynx features.
Yes
  • Price
  • Product Features
  • Product Usability
I could care less about the experience with the salesperson, That relationship is temporary and usually misinforming. The greatest concern is ongoing features usability efficiency and time savings. Ongoing support is also a concern.
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