Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics) Reviews

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Ratings and Reviews
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Nick Preese | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
The comprehensive set of tools IBM Tealeaf provides is so unique to what it can do. It continually provides value beyond what it costs. It is like free money. There hasn't been a tool that has replace what it can do. Without it, people and teams managing their application or website would be much more difficult.

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics) Scorecard Summary

What is Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)?

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics) is a customer journey analytic technology for recording and analyzing customer interactions on a company's website and any mobile channels. It allows the company to catch any mistakes or glitches in the system that may be hindering customer experience.

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics) Pricing

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)?

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics) is a customer journey analytic technology for recording and analyzing customer interactions on a company's website and any mobile channels. It allows the company to catch any mistakes or glitches in the system that may be hindering customer experience.

Who uses Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)?

The most common users of Acoustic Analytics (formerly IBM Watson Customer Experience Analytics) are from Enterprises and the Information Technology & Services industry.