Acoustic Tealeaf

The comprehensive set of tools IBM Tealeaf provides is so unique to what it can do. It continually provides value beyond what it costs. It is like free money. There hasn't been a tool that has replace what it can do. Without it, people and teams managing their application or website would be much more difficult.

Tealeaf is a scalable product that works with complex user-facing environments. It is one of the leading products in the market that helps identify user pain points and increases defect identification. The user interface is simple, clean, and easy to use. Lastly, Tealeaf Support provides good customer service and is eager to help solve chalenges we face along the way.

Tealeaf is a highly demanding tool that can report just about any KPI one can think of. The reward can be great if one is willing to put the time and effort into building a comprehensive and organized event structure.

I do not have power over contracts.

TeaLeaf is reliable. We know that if we need user or session-specific information we know we can get it from TeaLeaf. The product is typically fast and allows us to report on historical trends for quite a long time. The only limit is the size of the storage you have.

The only reason I"m not using it now is due to some transitions our company is going through. It's an extremely useful product and I hope to start using it again within the next year.