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Acquia Digital Experience Platform

Acquia Digital Experience Platform

Overview

What is Acquia Digital Experience Platform?

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability…

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Recent Reviews

All in one solution

10 out of 10
October 17, 2023
Incentivized
We use Acquia to host our sites. We have been using it in my current organisation for the past 3 years. Site factory and site studio or …
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Small Biz perspective

10 out of 10
July 12, 2023
Incentivized
We have been using the Acquia platform for all our customer website projects for the last 12 years. Our projects are large, complex, busy …
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Acquia CDP

9 out of 10
July 03, 2023
Incentivized
We use the CDP to drive campaign selection and segmentation, and then for the closed loop analysis to understand the performance of our …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Role-based user permissions (49)
    8.3
    83%
  • Admin section (42)
    7.9
    79%
  • API (39)
    7.6
    76%
  • Code quality / cleanliness (34)
    7.5
    75%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is Acquia Digital Experience Platform?

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.acquia.com/choosing-right…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.3
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.7
Avg 8.1

Web Content Creation

Features that support the creation of website content.

7.7
Avg 7.6

Web Content Management

Features for managing website content

7.6
Avg 7.1
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Product Details

What is Acquia Digital Experience Platform?

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management, personalization, campaign management and more that complement the core content and data solutions.

Acquia Digital Experience Platform Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Built-in e-commerce / shopping cart
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Version history
  • Supported: Simple roll-back capabilities

Acquia Digital Experience Platform Videos

Acquia Digital Experience Platform
Acquia provides the only open Digital Experience Platform. Our Drupal cloud and Marketing Cloud offer best in class products that enable organizational Velocity, Intelligence, and Governance. Our Platform uniquely combines True 360 customer insight with rapid Content Creation...
 Show More

Acquia Digital Experience Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Sitecore Experience Manager, Liferay Digital Experience Platform (DXP), and WordPress are common alternatives for Acquia Digital Experience Platform.

Reviewers rate Role-based user permissions highest, with a score of 8.3.

The most common users of Acquia Digital Experience Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(209)

Attribute Ratings

Reviews

(1-25 of 93)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Multisites management.
  • Implementing modularity and composable components to easily build experiences at scale.
  • World class infrastructure services.
  • Highly optimized pipelines and more for Drupal.
  • Simpler approach to capacity management.
Lisa Stephens, PhD | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It's fast, no lag time
  • Exceptionally good support. When there's a problem, you reach out to your account manager who either fixes the issue or gets you to the right person. We've had no downtime.
  • Platform is very accessible to those who know how to manage the back end software.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Low code, no code ability for business teams to build and maintain their own basic sites and content
  • Enables us to have a single source of truth for all our digital assets via the DAM, manage and distribute them across the enterprise and to other third party partner applications
  • Allow for rapid creation, spin up, publishing of critical digital content without releases, both intranet, and internet
  • Acquia platform and its operational support is outstanding, extremely reliable
  • We like the DAM but it needs improvements in its availability of APIs and plug in integrations. ex. the Brightcove plugin does not support 508c asset accessory files, the DAM does, our understanding is there is no API access to the asset aux files.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Rich User Experience
  • Ease of creating and manging contents
  • Fully compliant and secured
  • Robust platform
  • Better SEO and In-built features
  • More focus on SEO
  • AI driven search capabilities
  • Layout builder in built support for translation capabilities
October 17, 2023

All in one solution

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer support
  • Weekly calls with report analysis
  • Proactive scale ups
  • Site monitoring
  • SLA can be better for lower priority tickets
  • Should include ssl certs for internal domains
  • Acquia login should be made with company SSO only
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ability to manage multiple environments well
  • The Cloud IDE, which is a recent innovation
  • Security has been great. Never had a problem thus far.
  • Acquia is very innovative with the platform. No suggestions
July 03, 2023

Acquia CDP

Brian Murphy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Targeting of customers
  • Quick analysis of customer transaction behavior
  • Aggregation of customer metrics for dashboard reporting
  • Campaign segmentation. Limited attributes are available for segmentation. All the attributes for targeting should also be included in segmentation
  • Ability to replicate dashboards
  • Ability to report on events that are tracked in metrics
June 22, 2023

Acquia Cloud

Ethan Teague | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer service
  • Drupal integrations
  • Pipelines / deployments
  • Documentation is scattered
  • Non critical issues are handled by less knowledgeable staff
  • Pricing could be improved
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Customization of components based on the website design.
  • No more relying on developers to make layout and content changes.
  • Smooth process of creating Site Studio components, be it custom or native components.
  • Edit process within the CMS is smooth for the content author with content workflows.
  • I believe they could increase the availability of their documentation for Site Studio. A lot of things remain a mystery till you work on it for a considerable amount of time.
  • The implementation of CI/CD using BLT is a process which seems to be a bit complicated. Again, no accurate documentation explaining the whole process.
  • Custom component creation is a thing that is required very much from our end for designs with animations/content flows. That becomes difficult sometimes without inbuilt features.
  • The animate on view does not work well in Site Studio. The animations are choppy and hence require external JS for it to work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Code deployment
  • Sending emails
  • Managing SSL certificates
  • Database backups
  • Team management
  • Acquia migrate accelerate could be improved
  • Some documentation is hard to find
  • Adding more Hints in the GUI could help find documentation faster
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Site studio is a good no-code solution
  • Acquia cloud is a must have if you need reliability and security
  • Their service is good
  • Site studio in it's newer versions has to check issues and provide faster feedback
  • Need more updated documentation
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to manage deployment and automatic backups
  • Great support team that is happy to help on any issue specially on critical issues
  • Regular updates about sites and service on Acquia during maintenance
  • Account manager support to always make sure how the site is performing
  • The Acquia personalization does not have clear documentation, It is a bit difficult to find what you are looking for in the documentation
  • The product should have a sandbox account for developers to learn and recommend it to their customers
  • Site studio a has very less option to customise, as we came across few scenarios where we needed to alter the behaviour of site studio component but could not find any documentation about it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Administering SSL certificates.
  • Backing-up databases.
  • Scheduling jobs.
  • Admin UI reporting details on visits and views.
  • Better transparency into database and file storage and optimizing each.
  • Monitoring and alerting (new relic integration is nice, but native capabilities would be great).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • I am very impressed with CloudIDE that allows to install and manage Drupal codebase without installing it on my local machine. Very convenient!
  • I am also impressed with Acquia cloud infrastructure that is provisioned and comes equipped with CI/CD pipelines out of the box.
  • Acquia DAM (Document Management) System is also very impressive. I love that basic solutions come pre-configured and ready to go out of the box.
  • Knowledgeable support is also very impressive with Acquia.
  • Some of the documentation on using new features feels a bit scattered with some obvious questions not readily answered in the documentation at times. But Acquia Support usually fills this gap pretty quickly.
February 21, 2023

Solid Platform

Greg Morris | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Acquia keeps the site up and available. I don't think we've had a second of downtime caused by Acquia.
  • Their administration UI makes it pretty easy to manage the websites at a high level. Check stats, change key configuration values, backup code and databases, manage SSL, create support tickets and manage development teams (users).
  • Their support team can do performance reviews of your website and give you tips for improving performance.
  • Support responds pretty quickly to critical tickets, but they can be slow to respond on non-urgent items. Some of what we experienced may have been related to a newer ticketing system recently implemented.
  • Standard support covers business days/hours but only critical support is available outside those times. We typically schedule our website updates for the weekend or "off" hours when only critical support is available.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Managing environments
  • Easy to use UI for non technical people
  • Documentation changes always and seems to be inconsistent
  • Deprecating systems and tools very often
  • Price is too high depending on the services offered
  • Minor UX improvements (eg adding names to backups, backup database within the code etc)
February 08, 2023

Flexible CMS

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Quick and easy deployment
  • Up to date and clear documentation
  • Great customer support
  • There are bugs in Site Studio when developing locally
  • Drush 11 is not yet supported on ACP
  • Video tutorials for BLT from scratch
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