Overview
What is Act-On?
Act-On is an adaptive marketing platform designed to drive personal and purposeful multi-channel marketing. Its foci are inbound and outbound marketing, for enabling a tighter alignment with sales and turning data into actionable insights.
Learn from top reviewers
How Act-On Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Professional
$900
Enterprise
$2,000+
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Live Act-On Product Demo
Features
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Act-On?
Act-On Software is a dynamic marketing automation platform designed to empower organizations of all sizes with tools and strategic insights. Act-On delivers solutions that drive lead engagement, campaign optimization, and business growth. Through analytics and automated workflows, it helps marketers refine targeting and personalize communications across multiple channels.
Key Features
- Email & Campaign Management: Create, test, and deploy email campaigns supported by customizable templates and automated triggers.
- Lead Management: Score and segment leads based on behavior and engagement, ensuring timely follow-ups and optimized nurturing.
- Automated Programs: Design and execute sophisticated, multi-step marketing journeys. These programs nurture leads through personalized touchpoints based on behaviors, demographics, and engagement signals, ensuring prospects receive relevant content at the right time.
- Landing Pages & Forms: Design compelling, mobile-ready landing pages and forms without extensive coding knowledge to capture leads.
- Analytics & Reporting: Monitor key metrics in real time, enabling marketers to track ROI, attribute conversions, and pivot strategies.
Benefits
Act-On helps organizations to achieve faster lead conversion, higher email click-through rates, and reduced operational inefficiencies. By centralizing campaign execution and customer data, businesses can allocate resources more strategically and often achieve double-digit improvements in marketing outcomes. Automated processes save valuable time, allowing teams to focus on relationship building and brand development.
Differentiators
Act-On aims to make advanced automation accessible to teams without requiring deep technical expertise. Its integrated approach unifies multiple marketing channels in a single platform, reducing complexity and boosting collaboration. The platform’s agile framework allows businesses to launch targeted campaigns quickly while maintaining complete control over audience segmentation and message delivery.
Act-On Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Lead Management Features
- Supported: Lead nurturing automation
- Supported: Lead scoring and grading
- Supported: Data quality management
- Supported: Automated sales alerts and tasks
Campaign Management Features
- Supported: Event/webinar marketing
Social Media Marketing Features
- Supported: Social sharing and campaigns
- Supported: Social profile integration
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Platform & Infrastructure Features
- Supported: API
- Supported: Role-based workflow & approvals
- Supported: Customizability
- Supported: Integration with Salesforce.com
- Supported: Integration with Microsoft Dynamics CRM
- Supported: Integration with SugarCRM
- Supported: Third-party software integrations
Additional Features
- Supported: Email Marketing
- Supported: Lead Scoring
- Supported: Website Visitor Tracking
- Supported: Automated Programs (Trigger & Drip Campaigns)
- Supported: Social Publishing
- Supported: Reporting & Analytics
- Supported: Forms
- Supported: Webinars
- Supported: SMS
Act-On Screenshots
Act-On Videos
Act-On Integrations
- Microsoft Dynamics 365
- Zendesk Sell
- Sugar Sell (SugarCRM)
- Webex Meetings
- ON24
- GoTo Webinar
- Litmus
- Oktopost
- Zapier
- Salesforce Marketing Cloud Interaction Studio, on marketing cloud
- Microsoft Power BI
- SyncApps by Cazoomi
- SalesForce
- Oracle NetSuite
- Zoom Webinar
- Go To Meeting / WebEx
Act-On Competitors
Act-On Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Available Internationally |
Supported Languages | English, French, German, Spanish, Italian, Portuguese, Danish, Swedish, Norwegian, Finnish, Russian, Chinese, Japanese, Korean, Hindi, Thai, Arabic, Hebrew |
Act-On Downloadables
Frequently Asked Questions
Act-On Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 25% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 25% |
Comparisons
Compare with
Reviews and Ratings
(414)Reviews
(1-5 of 222)Easy to use marketing automation software
- Great customer support.
- Easy to use.
- Great value for the money you spend.
Cons
- Mobile/ responsive email design is not very good - this is for forms, emails and landing pages. We need to use extra code for this.
- Embedding forms into landing pages is not very flexible, it is impossible to do this without help of and experienced developer. Marketing users don't have these skills and if you don't have an in-house developer, this is a limiting design.
Easy to use B2B Marketing tool
- Act-On support response is quick on questions and provides solutions to make Act-On a success.
- Easy to use tools for customizing forms and landing pages to our needs.
- Easy to use A/B testing.
Cons
- The new landing page builder is easy to use, but there are still some functions that need more developing to make it a really good page builder.
- Better e-mail opt-in integration. For example: pop-ups for website visitors for subscribing to the newsletter.
- Website data is limited in comparison to Google Analytics. I still use Google Analytics next to Act-On.
Easy-to-use Marketing Automation-platform. A++
- This is a really easy-to-use marketing automation platform that is constantly evolving. We can see a lot of drag and drop functionality that our customers find helpful!
- The endless segmentation possibilities. Act-On is built up around lists and segment (basically different stages of a lead) and the leads move on to the next segment on their own pace and based on their buying journey.
- I also want to highlight the beneficial CRM integrations, which entails the funnel-report, multitouch attribution report and a kick ass syncing experience.
Cons
- If you don't have a CRM that Act-On already has a built integration for - you will not be able to measure the ROI or any report with CRM data. You really will miss out on some valuable information, BUT they have a FTP-sync which at least entitles you to sync leads and their information.
- The landing page-builder could need some improvements (have heard that something around this is coming soon..).
Easy to use, quick setup, powerful tool
- Marketing Automation
- Lead Nurturing
- Traffic to lead conversion
Cons
- Translations (by now only machine translations for other languages than English)
Easy to use software, great customer service!
- Data Studio - This data reporting tool truly allows you to play around with all data points that are either brought in from your CRM or live in the automation software itself.
- Automated Programs - Are very easy to manage and edit
- Editing tools - Act-On makes constant updates to their editing tools. This allows everyone on the marketing team who have very levels of creative skills to create great looking templates.
Cons
- Buggy - The website bogs down sometimes. I'm not sure if it's an internal issue but there are many hang ups.
- Lack of a full featured search function - Current search only allows you to search marketing assets. Does not include prospects.
- Log-in - Resetting your password is a nightmare because errors in entry aren't clearly communicated. If you set difficult parameters, make sure you remember them because the log-in screen wont tell you what you're doing wrong!