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Action1

Action1

Overview

What is Action1?

Action1 is a risk-based patch management platform for distributed enterprise networks trusted by thousands of organizations globally. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks. It automates patching of…

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Recent Reviews

TrustRadius Insights

Action1 is a versatile software solution that has gained popularity among IT service providers for its ability to efficiently manage …
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Action1 Takes Action

9 out of 10
February 19, 2021
Our agency was looking at Action1 Cloud Remote Monitoring and Management Solution for cloud-based management and software deployment. We …
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Reviewer Pros & Cons

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Pricing

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What is Action1?

Action1 is a risk-based patch management platform for distributed enterprise networks trusted by thousands of organizations globally. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks. It automates…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.action1.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Action1?

Action1 is a risk-based patch management platform for distributed enterprise networks trusted by thousands of organizations globally. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks. It automates patching of third-party software and operating systems, ensuring continuous patch compliance and remediation of security vulnerabilities before they are exploited.

The company was founded by cybersecurity veterans Alex Vovk and Mike Walters, who previously founded Netwrix, which was acquired by TA Associates.

Action1 Features

  • Supported: Patch Management
  • Supported: Remote Access
  • Supported: Software Deployment
  • Supported: Endpoint Management
  • Supported: IT Asset Inventory
  • Supported: Vulnerability Management

Action1 Screenshots

Screenshot of Action1 DashboardScreenshot of Action1 Patch ManagementScreenshot of Action1 Software DeploymentScreenshot of Action1 Endpoint ManagementScreenshot of Action1 Vulnerabilities ViewScreenshot of Action1 Vulnerabilities Remediation

Action1 Video

Action1 Risk-Based Patch Management Platform for Work-from-Anywhere Workplaces

Action1 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(10)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Action1 is a versatile software solution that has gained popularity among IT service providers for its ability to efficiently manage client endpoints in a centralized manner. Users have found Action1 to be user-friendly and well-suited for their technicians' needs. The support team of Action1 has been commended for their prompt response and effective resolution of issues, further enhancing the overall experience of using the platform.

One of the primary use cases of Action1 is patch management and software deployment across multiple systems. This functionality allows users to easily monitor software patching and remotely deploy applications, saving valuable time and reducing overheads. Small MSPs have particularly benefited from Action1's comprehensive features, enabling them to efficiently manage computer systems, including hardware, software, security, and backups. The platform facilitates effective monitoring of multiple companies, approval of updates, configuration of scheduled tasks, and seamless remote installation, updating, and management of software.

Additionally, the Remote Access feature of Action1 has proven invaluable in solving problems for remote workers without requiring them to physically come into the office. This has been especially beneficial during the transition to remote learning models in school districts, as Action1 provides a game-changing solution for effectively managing endpoints. Furthermore, users can conveniently pull inventory information on endpoints, set alerts, schedule reports, and effortlessly manage Windows updates through an intuitive interface.

Moreover, Action1 Cloud Remote Monitoring and Management Solution has emerged as a valuable tool for organizations managing a large number of laptops deployed during the COVID-19 pandemic. It enables efficient management of laptops outside VPN connections and offers notable flexibility in software deployment and updates.

Overall, Action1's ease-of-use, robust functionality, and reliable support make it a highly regarded choice for IT service providers seeking efficient endpoint management solutions. Whether it's performing patch management or remotely deploying software across organizations or managing endpoints during remote work or learning scenarios, Action1 proves to be an indispensable asset in streamlining operations and enhancing productivity.

Users highly recommend trying the free account to quickly test out Action1 RMM. They find it easy to deploy and praise its simple admin page. According to users, Action1 RMM is a strong solution for patching, making it ideal for Windows shops. Users also recommend Action1 RMM for those supporting friends and family. They suggest checking the roadmap to see if any missing tools are planned for the future. While users appreciate the Windows update feature, they caution that it is not a complete replacement for WSUS.

Reviews

(1-4 of 4)
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Score 10 out of 10
Vetted Review
Verified User
I use Action1 to patch all our Windows machines: servers, desktops, and laptops. I also use it for remote deployment, package creation, and remote support.
  • Windows updates/patches
  • Custom package creation
  • View endpoint details
  • Group endpoints
  • Speed of dashboard
  • Overall GUI refinement
  • Larger script library
Action1 is well suited for Windows patch management, creating and deploying packages, and deploying app updates. It is excellent in helping me create and maintain device inventory. I can easily see what endpoints are online and who is logged in to them. The remote control/remote desktop portion could use some refinement.
  • Positive impact on my time
  • Positive impact on endpoint security
  • Positive impact on compliance
Action1 is much easier to use than PDQ and easier to use to create packages.
Score 10 out of 10
Vetted Review
Verified User
We use most patch management and software deployment in our organization. We don't need to manually check each device whether it’s updated or not, and now we just login the Action1’s dashboard to check the device list and only spend time on the machine that has not yet updated. Simultaneously, we could perform patch and software installation on many devices in a short time.
  • Provide a friendly and easy-to-use interface to manage all my endpoints
  • Provide automated patch management that can be placed on a schedule. Patch approval is easy and intuitive
  • Scan for available software updates and readily report critical updates
  • Uploading and installing software via the Action1 console is very easy to use
  • The app deployment works very well and fast
  • I wish the remote connection has a file transfer feature.
  • I hope Action1 will implement DLP and Secure Web Gateway features in the future.
Action1 provides an easy-to-use interface and automates the patching of Windows updates, third-party software, and driver, ensuring continuous patch compliance and security vulnerabilities. Besides, the Remote desktop is very helpful. It allows us the ability to help our colleagues remotely. I don’t need to install the remote application because it is web-based.
  • Patch management
  • Software deployment
  • Help ICT save time
  • Full control over endpoints
Score 10 out of 10
Vetted Review
Verified User
As many school districts around the country have moved to a remote learning model we were in need of a platform that would allow us to manage our endpoints more effectively during this difficult time. Making the move to Action1 has been a game-changer for us due to the platform's flexibility.

We were in need of a platform that would allow us to install, update, and manage software and software updates remotely. Action1 has provided us with a way to update software that may have critical vulnerabilities in a timely manner. The platform also allows us to pull inventory information on endpoints. We can set various alerts to be sent via email and schedule reports. Managing Windows updates is simple and intuitive.

We were able to push out the Action1 Agent Utilizing the Action1 endpoint discovery agent in a matter of minutes and I cannot say a bad thing about the platform.
  • Remote Access allows us the ability to help our staff remotely.
  • Uploading and installing software via the Action1 console is very easy to use.
  • You will have greater visibility of your endpoints using the Action1 IT Asset Management piece.
  • I would like to see more Pre packaged apps in the Action1 App Store.
  • I would like to see a list of IT friendly powershell scripts to allow for easy maintenance. (Delete users, Clean Temporary files... )
If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test.
  • ROI = Time saved for us.
  • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
Price for one. The cost is extremely reasonable IMO. Action1 is easier to use for a non-technical person and there is zero maintenance since it is cloud hosted.
Samuel Couturier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are providing IT services to small organizations and were looking at a solution to manage our clients endpoints in a more central way and provide us the ability to monitor software patching as well and deploy apps easily across multiple systems remotely. We came across Action1 [Cloud Remote Monitoring and Management Solution] while looking at others solutions and it looked like it had all of the features we were looking for, while still being easy to use for our technicians. We started rolling it out at one of our client to test and were really happy so far with the results. We had a couple issues at the beginning, but Action1 [Remote Monitoring and Management Solution] support team did an incredible job at fixing it quickly and keeping us updated on the progress and everything was resolved and now working as intended.
  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
  • No iPhone or iPad app (at least as of now) could be nice to have eventually
[Action1 Cloud Remote Monitoring and Management Solution is a] really great tool for organizations looking at a solution that doesn't rely on on-premise infrastructure to manage multiple sites or work-from-home devices. As long as the endpoints are connected to the internet they will show as online in the system.
  • Real time saver having everything integrated in one platform, from patching to remote access
  • Free up to 50 devices, which is really good to start testing it out, or for small organizations starting out
After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.
Microsoft Azure Active Directory, Microsoft 365 (formerly Office 365)
1
Technical support for our clients endpoints and systems
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