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ActiveCampaign

ActiveCampaign

Starting at $19 per month
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Overview

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

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Recent Reviews

TrustRadius Insights

Confusing and overwhelming user interface: Several users have found ActiveCampaign's user interface to be confusing, overwhelming, and not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • List management (650)
    9.6
    96%
  • Standard reports (584)
    8.0
    80%
  • Dashboards (597)
    8.0
    80%
  • Email deliverability reporting (631)
    7.2
    72%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.activecampaign.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

3 simple steps to writing great emails using AI in 6 minutes

YouTube

Getting Started With Automation In 5 Minutes With Free Templates

YouTube

A/B Testing automations using the drag and drop builder (Case Study)

YouTube

Getting More Deals With This Automated Cold Email Outreach Tool

YouTube

ActiveCampaign Updates: AI Tools, and Advanced Segmentation

YouTube

Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.6
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

9.5
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.4
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is ActiveCampaign?

ActiveCampaign offers small teams a platform for intelligent marketing automation. According to the vendor, customers from over 170 countries use ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

ActiveCampaign Videos

Using automations to save time and push podcasts with Caspian Studios
Making more money using advanced Abandoned Cart Tool [eCommerce 2023]

ActiveCampaign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

ActiveCampaign starts at $19.

Mailchimp, HubSpot Marketing Hub, and Klaviyo are common alternatives for ActiveCampaign.

Reviewers rate Integration with Microsoft Dynamics CRM and Integration with SugarCRM highest, with a score of 9.8.

The most common users of ActiveCampaign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(895)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.

Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.

ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.

Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.

Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.

Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.

Attribute Ratings

Reviews

(126-150 of 633)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is being used by my organization across the whole organization. It makes reaching sales prospects an absolute breeze.
  • Organizes contacts
  • Suggests effective formatting for e-newsletters
  • Organizes my email sales strategy
  • More accessible tutorials on the homepage
  • Better integration with LeadPages
  • Built-in reminders to check that everything was included in a newsletter going out
ActiveCampaign has been a very useful tool for me in helping me reach my growing audience. I have been able to craft polished newsletters that give my brand a professional appearance, and to gather helpful analytics regarding my audience. I would recommend this software for anyone who wants to send highly professional-looking e-newsletters that do justice to their brand.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is very easy to set up automations and there are lots of different types of actions that you can create depending on the actions that subscribers take. This can be triggering other automations, delivering lead magnets, tracking engagement, etc.. There are also many different apps that can be integrated.
  • Integrating with other apps or softwares
  • Tracking actions taken by subscribers
  • Being able to segment your list to make things more personable
  • There might be able to be descriptions of certain things that could use less technical words to help beginners understand more easily.
ActiveCampaign is well suited for sending out email campaigns to sell products or services through single emails or automations. You can deliver access to products or lead magnets. This might be less appropriate for anyone that doesn't need as many options for different types of automation. It is simply way more than enough.
Matt Wolfe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign in our business to alert our email subscribers when new podcasts or videos go live on our various media channels. We also use ActiveCampaign to put relevant offers in front of our audience in a very targeted way. Based on the content or emails that the subscribers consume, we can target the best possible emails to the best possible audiences. It's used by multiple team members within our business.
  • Segmenting email subscribers into relevant subgroups
  • Sending and tracking email response rates to a large list of subscribers
  • Storing and organizing various details about subscribers for easy reference
  • I'd love to see more of the advanced split-testing type features on the lower-tier plans
  • Sometimes the logic around who should be getting what emails can get confusing
  • The WYSIWYG editor can sometimes be buggy when building visual emails
We actually recommend ActiveCampaign to others quite often. It feels suitable for anyone who wants basic email marketing and the ability to just send mass broadcasts. It's also suitable for companies that want to get more advanced and really target their messaging to specific users. We'll often write a single email and then have sections of the email swapped out with different text if they have a specific tag. The detail in which you can target and customize emails is amazing.
September 30, 2021

Active Campaign Rules!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Active campaign helps me automate, laborious tasks which otherwise I would need to hire a staff member for. It's simple and easy to use and extremely helpful. It helps me automate and run onboarding emails for new clients promptly when I choose so that every customer gets the same experience.
  • Automations
  • Customer Service
  • Data collection forms
  • Personalisation
  • Support
  • More design functions within email building
  • More Form design options
For people in my sector, ActiveCampain is a must, in my opinion, it's so useful to be able to provide a systematized service which is the same for every client going through it, regardless of date or time. It's a bare minimum expected for professionalism, and it's a fantastic resource. Alongside this, it makes email marketing incredibly easy to do and get on top of.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our entire growth team uses Active Campaign in some capacity. We use it for marketing efforts with email campaigns. We use it for sales with the marketing automation that can be created - email sequences, etc. And our sales team uses it for our sales pipeline - implementing lead scoring and more. We also have it set up to use for custom CRM purposes for customer success - it's an all-in-one growth tool for us.
  • Email marketing
  • Sales pipeline
  • Automations
  • Task management
  • Integrations with third parties
  • Reporting
If you're looking for an all-in-one tool to manage email marketing, and lead nurturing automation up until the conversion. It may not be the best option for managing all the data points of your customer base if there is not a direct integration with your POS system. However, if you're looking to simplify your stack for marketing and sales, Active Campaign is a great place to look!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our whole business uses ActiveCampaign in all our communication with our customers for newsletters, broadcasts, announcements, events, and offers. ActiveCampaign is such a powerful tool when it comes to communicating in a natural and engaging way with our customers. To our organization's authenticity is important, and with the help of ActiveCampaign, we're able to come across more relatable, thanks to the personalization and other smart features.
  • Handle automations like no other service out there.
  • Is able to create more finely tuned interactions and adjust content based on user interaction.
  • Superb deliverability. In my experience very few emails go into spam folders thanks to the stellar backend of ActiveCampign
  • The automation takes some time to build. There are helpful templates, and yet I find myself wanting to build from scratch which is a bit more complicated.
  • They recently launched the page builder for landing pages that is good. And I'd like to see the feature improved and receive a facelift to look a bit more modern.
It's by far the most powerful tool for handling our customer communications, and I think the "TAG" function is such an important part of the ecosystem of ActiveCampaign that has helped us stay organized. ActiveCampaign has a highly scalable price plan which makes it perfect for small and large businesses - which is why I always recommend my clients to use ActiveCampaign.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Active Campaign is used for all main day-to-day functions, including funnels to connect with leads and automations to best serve current customers.
  • Very simple to get started if you're familiar with marketing software.
  • Impressive customer success initiatives. Reps from Active Campaign work with you to actually get more out of the platform and only upsell where it makes sense based on current operations (aka they're not annoying or spammy).
  • Loads of documentation that helps with learning all of the features.
  • Active Campaign doesn't have any noticeable limitations with the way I use it. It may be somewhat challenging for a user who has never used any automation software, but that's very quickly remedied by the company's support & documentation.
ActiveCampaign excels at all daily marketing needs + online automated course delivery. There are many creative, yet simple, ways to achieve everything I need out of this software. I haven't run into a scenario yet where ActiveCampaign isn't useful.
Score 8 out of 10
Vetted Review
Verified User
It is used to record videos for customers. I use it more for customers.
  • Tagging
  • Atuomation
  • Optional texts
  • Design shown in some devices
  • Design of emails: sometimes I struggle with something that can be made, but there is an error with it after done, but I was able to do it that way without an error message
Is well suited for ecommerce or when many automations are used. If first time with email marketing and no automations intended, people often select free apps, and it is OK, if they will not take advantage of all the superb options of ActiveCampaign.
Justin Meadows | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign's automation to help onboard new clients and give them a great experience while taking the workload off our support staff. We also use it for announcing new content that we publish to our audience. We just implemented new automation to collect customer feedback and encourage Google reviews for our business, it has been working really well.
  • Automation
  • Integration with other tools
  • Broadcast emails and data
  • The email design editor is not as easy to use as some other tools
  • Creating the automations can be overwhelming, we hired outside help
  • Ability to control the mobile layout on emails is very limited
ActiveCampaign is well suited to businesses that need a bit of marketing or client onboarding automation, but it can be a bit too cost-prohibitive to newer businesses starting out that just need [a] simple email database and broadcast functions with very limited segmentation (not ready for the more powerful features yet). So often I don't recommend it to newer businesses.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is used by one person in our department — our backend tech. It's used across just our segment of the organization — the mental health and suicide prevention segment. It does several things for us:

  1. Stores all of our contact information
  2. Segments our contacts based on what workshops they've signed up for
  3. We use it for our sign-up flow – and automation so that people can get reminder emails immediately upon signing up, the day before, the day of, and the day after.
  4. We use the form for our website and on occasion, when a client asks, we supply them with the short code so they can embed it on their website.
  • Timely Customer Support (live chat and they can fix things/review things for you) — this was a big plus when we switched from Mailchimp which offered little support
  • The amount of things that can be integrated into the automations (ie texting)
  • General organization and an easy to use site. Lots of sites are complicated, but ActiveCampaign has a easy-to-navigate website.
  • Random glitches can occur — and ActiveCampaign does not give a heads up about them. We lost several participants to numerous workshops over a month period because there was a glitch with Automations across ActiveCampaign – but there was no communication giving us a heads up about it.
  • IT Desk — I've had issues go unresponded for 2+ weeks. By the time someone got back to me I had just worked around it.
  • I would love to see an option to have people pay via the online forms.
I think ActiveCampaign is well suited for an organization with a large amount of information and a lot of processes going on at one time. I wouldn't recommend it for a new business or a small non-profit. When we were just starting out, I used MailChimp and was happy with it, but grew out of it — and am now very happy with AC.
Adir Ron | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We are using ActiveCampaign for both Marketing Automation (i.e. automated educational sequences for existing users) as well as a CRM platform, for managing our Sales pipeline.
  • Very simple drag-and-drop template builder/editor
  • Robust automation planner
  • CRM functionality is sub-par compared to other CRMs
  • Reporting is very basic and lacking advanced functionality [for my needs]
  • Advanced automations, triggers, and connections between workflows are not working well at all
  • [In my experience], the Chatbot is extremely basic and lacking
If you have a simple mailing list, and are looking for a simple Marketing Automation tool to manage mailing list subscribers and the email communication itself - ActiveCampaign is a great platform for you and well-priced too.

However, if you're a power-user, looking to create complex automations and workflows, and/or looking to manage your actual Sales pipeline - unfortunately, ActiveCampaign is NOT the platform for you.
Consider either going for a different all-in-one or splitting your needs and using ActiveCampaign only for the marketing automation part and not the CRM part.
Score 10 out of 10
Vetted Review
Verified User
We use ActiveCampaign as a fundamental part of our business. All leads go through automatic funnels created with ActiveCampaign in which value is added to them, they are qualified and they become customers.
  • Ease of creating automations.
  • Simplicity of use.
  • Contact management.
  • Application speed.
  • Maybe too many options with the conditionals
If you are a beginner, ActiveCampaign may be somewhat complicated and its learning curve is not the fastest due to its large number of options, but if you want something serious and professional for your business, ActiveCampaign is the best option on the market without a doubt.
Alessia Scognamiglio | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been using it for email marketing purposes for my business.
I am a psychologist and solopreneur and I use ActiveCampaign to manage my list of contacts, build automations, welcome sequences, and send newsletters.
It's good to have a CRM and email tool together. It helps me to keep in touch with people.
I've also used the landing page builder for another business and I found it very useful and the result was quite professional-looking.
  • Tagging system
  • Automation building
  • Landing pages
  • More design tools
If you have to just send an email maybe AC is too much, but if you are a small business you'll definitely need a tool like this.
The price is quite competitive, it has many tools within one, and the customer service is very useful and ready to understand your needs.
Tim Weatherall | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign has helped our small business to reach our current and potential customers through reliable, professional emails. We are able to gain insight into our customers through automation that would not otherwise be possible. Each of our customers is unique, and ActiveCampaign treats them as individuals, not just a bulk email delivery service.
  • ActiveCampaign has high delivery rates.
  • ActiveCampaign allows for high levels of customization for content, as well as contact information.
  • ActiveCampaign uses contacts activity and preferences to deliver the right information at the most appropriate time.
  • ActiveCampaign is up to date with the latest needs of its clients. SMS, landing pages, as well as design options are all available.
  • ActiveCampaign is truly limitless in its potential, but learning how to reach this potential could be improved with additional training available.
  • A little bit of building is required for all automation. I'd like to see the process simplified for at least a few automations.
  • The help window size doesn't expand, this makes reading help articles a little more difficult.
ActiveCampaign is especially good for businesses that would like to connect their online store with their email marketing platform to maximize returns. What sets ActiveCampaign apart from all other email platforms is its ability to lead potential buyers through automated flows. If you are just looking to deliver your monthly newsletters ActiveCampaign is likely too much power, and price for what you need. But if you want the most customizable experience for your customers and potential customers then ActiveCampaign truly stands alone as the best available platform.
Chantal Vanderhaeghen Dip. Couns | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Up until now, I have used it for automation and sending emails out to my customer base. It is a simple yet effective tool to contact my list giving me options on how I want to reach them. I love that I can make it as simple or as complicated as I like, full of color, words, and images or videos. It gives flexibility.
  • It has made the process easy to understand
  • It is accessible when you are needing support
  • It is easy to build on as your business grows
  • It gives you options to suit your business needs
  • How to easily set your own default template with your font and brand colour
What I love about ActiveCampaign is that it suits the needs of a small business as it can be as simple or as complicated as you want it to be. It is easy to learn and implement with the options of more when your business expands.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it for my agency and on behalf of my clients. We want to keep front and mind and in contact with leads and existing customers and ActiveCampaign allows us to do this, it gets our emails delivered into their inboxes and that's half the battle! Super easy to use, my VA who have limited experience with marketing tools uses it too.
  • Sends emails
  • Automations
  • Easy to use
  • Friendly team to access if you require support
  • Gets into the inbox
  • Looks nice to end user
  • Lots of stuff I pay for and I don't use
  • Maybe webinars to "sell" the benefits of the additional plans and features
  • Automated invoices sent to my email address
Does exactly what I require of it. Highly recommend it to all my clients. It sends emails and that's what I was looking for. Been using it for years, use it myself, and for my clients who want to keep in contact with leads and existing customers.
Anthony Ellis Cameron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using ActiveCampaign for marketing automation and research purposes. We send email campaigns to promote products and services and we create automated email sequences based on actions taken by our customers. Lastly, we use it as a database for when we need to make 1-on-1 outreach phone calls to our customers.
  • Email and Task Automation
  • Easy and intuitive interface
  • Segmentation
  • Integration of internal features
  • Compatibility with 3rd party apps
  • Their conversations app / chat bot add-on is a bit basic
ActiveCampaign is best suited to a business that wants to analyse their customer behaviour and create intuitive automation that meets their specific needs. More importantly, the interface is so simple and intuitive that you don't need to hire a tech expert to do it. Their support system is also the best I've ever experienced. You get a fast response and they are very technically astute.
Charlie Gross | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use ActiveCampaign for communication with our current clients and prospects. Additionally, we use the Deals feature to manage our sales pipeline and help with projections.
  • Automated Sales Communication
  • Pipeline Management
  • Automated Support / Onboarding for new customers
  • Integrations with Calendly's Round Robin Feature
  • More customization when viewing Deals Pipelines
  • Pop Up Windows in Deals Pipelines to manage deals without entirely leaving the Deals tab
Great for marketing automation, sales automation, support team management, etc. We use the Deals feature to help with projections for our sales and campaigns to help communicate with customers and prospects alike.
September 10, 2021

A great deal for the price

Alexis Yañez Perez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to manage different automation marketing flows with our clients, mainly we use it to design landing pages with contact forms so the leads leave their data in exchange for an ebook or access to a webinar. Later we send email campaigns according to the different segments that we establish.
  • Great automation tools
  • Good website design tools
  • Great email marketing tools
  • Better responsive website design
  • More advance segmentation tools
  • WhatsApp integration
ActiveCampaign is a great tool for companies that need constant lead generation and lead nurturing activities.
Also, it is very good as an email marketing tool for big email marketing campaigns that require segmentation and automation to perform better.
It is also good for lead conversion in certain cases.
Claudette Anderson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is my email list. I am in the process of scaling up and we will be utilizing it even more. I also had a consult with an ActiveCampaign advisor and we are automating everything. The system is easy to use and very powerful when you take advantage of it wisely.
  • Easy to implement automations
  • Campaign creation and distribution
  • Template organization
  • I don't have any right now. As I grow, I am sure I may find something.
We have to capture our clients' information to serve them at the highest level. ActiveCampaign does this and allows me to stay in touch for my evergreen programs. I want my clients to know that I care and will walk them through each week of their growth and learning.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign on behalf of myself and my client's businesses. It has two main functions; it acts as a CRM system and as a communication tool. Active campaign is highly intuitive, easy to pick up and where you are not sure on how to do something, has a brilliant library of resources and a wonderful support team. For me, the best bit about ActiveCampaign is the ability to segment your lists from actions taken by the end-user as it not only tells you a lot about your clients but also allows you to communicate more with those who want it and less with those who are not so engaged.
  • Email list segmentation
  • Statistics reports for how well campaigns have been received
  • Automatic subscribe/unsubscribe options for compliance
  • Landing pages for forms in the lower subscriptions would be nice
ActiveCampaign is relevant for anyone looking to utilise email marketing in their business; it is a fantastic way to be seen and heard away from the melee of social media! It allows you great control over what your audience consumes and a better analysis of what they think of it!
September 10, 2021

Why I love ActiveCampaign

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign as my email marketing tool and it helps me keep in touch with my community; have automations for lead magnets, categorize my leads according to their interests and so much more!

It’s so friendly that it’s easy even for me since I’m not a tech person.

I would truly recommend ActiveCampaign to everyone wanting to build a list for their business in an easy and friendly way!
  • Automations
  • Easy already made designs for campaigns
  • Labels for customers
  • I would like to be able to add gifs into my emails. I’m not sure wether it is a missing functionality or one that I haven’t discovered yet
For me, the automation part is amazing! It’s so great to be able to automate a campaign for a lead magnet and then forget about it because ActiveCampaign is doing it all for you. This is for me one of the best features it offers that truly makes me want to recommend it!
Adebisi Adebowale | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've been using ActiveCampaign in my business for the past 5 years to communicate with our customers and prospects. It's our go-to tool for email marketing and we haven't looked back since making the switch from a competitor. The automation sequences are amazing, and we hope to really dig into SMS messaging soon.
  • Automation sequences
  • Predesigned templates
  • Ability to schedule or send now
  • System load time
  • Storage space for media (images and videos)
  • Pricing for number of contacts given we're small (often struggling) businesses
I highly recommend it to other small business owners because there's so much flexibility in AC that allows owners to play around and grow within the tool. I love it and will continue to use it even as my business grows.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to schedule email newsletters and build automated sales funnels for new leads and customers. ActiveCampaign makes it possible to schedule email newsletters well in advance, so we don't have to show up every week for this. There are also many features to create sales funnels from a free opt-in to a paid digital product.
  • Map out sales funnels
  • Create wait lists for new offers
  • Schedule email newsletters in advance
  • Design is not always intuitive, I sometimes have to look up how to do things
  • It has so many features, I'm sure I'm not using it up to its potential
  • The design could be more visually appealing
If you just want to schedule email newsletters, I would go with simpler software. Also when you need visually appealing email software, ActiveCampaign is not the one. If you want to map out sales funnels and keep track of leads coming into your business, ActiveCampaign will be perfect.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We're using ActiveCampaign for automation emails to send lead magnets and follow-up email campaigns. Also using it to send newsletters out. It addresses problems of manually sending emails and also filtering out bad prospects that waste your time. I'm the only person who uses it at the moment but would teach others to use it too.
  • Automation
  • Customer service
  • Easy to use
  • Bit slow sometimes
  • Calls from your reps to find out how I'm doing are nice but not needed
  • Do you integrate with e-commerce software like Drip? If not, that'd be good.
Not as user-friendly as DRIP and emails keep going to people's SPAM folder. I tried to sort this out with a rep but have been too busy to finish doing this. Could be something I'm doing as I can fix it when using DRIP. I'll look into it again. Cheers.
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