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ActiveCampaign

ActiveCampaign

Starting at $19 per month
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Overview

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

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Recent Reviews

TrustRadius Insights

Confusing and overwhelming user interface: Several users have found ActiveCampaign's user interface to be confusing, overwhelming, and not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • List management (650)
    9.6
    96%
  • Standard reports (584)
    8.0
    80%
  • Dashboards (597)
    8.0
    80%
  • Email deliverability reporting (631)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.activecampaign.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

3 simple steps to writing great emails using AI in 6 minutes

YouTube

Getting Started With Automation In 5 Minutes With Free Templates

YouTube

A/B Testing automations using the drag and drop builder (Case Study)

YouTube

Getting More Deals With This Automated Cold Email Outreach Tool

YouTube

ActiveCampaign Updates: AI Tools, and Advanced Segmentation

YouTube

Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.6
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

9.5
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.3
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is ActiveCampaign?

ActiveCampaign offers small teams a platform for intelligent marketing automation. According to the vendor, customers from over 170 countries use ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

ActiveCampaign Videos

Using automations to save time and push podcasts with Caspian Studios
Making more money using advanced Abandoned Cart Tool [eCommerce 2023]

ActiveCampaign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

ActiveCampaign starts at $19.

Mailchimp, HubSpot Marketing Hub, and Klaviyo are common alternatives for ActiveCampaign.

Reviewers rate Integration with SugarCRM highest, with a score of 9.8.

The most common users of ActiveCampaign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(895)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.

Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.

ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.

Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.

Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.

Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.

Attribute Ratings

Reviews

(201-225 of 633)
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September 09, 2021

Automation at its best

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to manage multiple automation funnels of different clients. To do so we connect 3rd party tools and analyze all results with external dashboards. All data is real-time connected and being shared across our company. By choosing ActiveCampaign we solved our problem for a one-platform solution. ActiveCampaign fulfills all of our needs on this matter!
  • Quick building of automation funnels
  • Realtime analysis
  • Easy to understand interface
  • Connecting 3rd party tools could be easier
  • Customizing user profiles could be more flexible
The tool is easy to understand, maintain and deployment of automation funnels will happen in real time. Unfortunately working together with other employees could be difficult in certain scenarios. For example, having user-defined rights isn't possible. To do so we have to create different licenses and unfortunately, we cannot switch easily between those. Having this functionality would be a big improvement.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to carry out email marketing. I am the sole user of the program but use it to reach out to a database of around 10,000 customers on a weekly basis. Active Campaign allows us to communicate with our customers and more importantly, segment our mailing list so that we can send out relevant information to different customers. We also have several email automation set up (such as a welcome email series) which ensures that every new contact is acknowledged and welcomed into our community.

We haven't had the need to use it as we have a medical software outside of Active Campaign that manages our customers as we are a private clinic - but I have had experience with the CRM aspect of Active Campaign and it's brilliant! It makes managing your customers and keeping track of their activity really simple. I also rely on ActiveCampaign to report on the success of my email marketing campaigns too - which it does a great job of!


  • Email scheduling
  • Automations
  • CRM
  • Test emails - have a section to leave a message alongside it
  • Make the forms more customizable
  • Have the option to display time and date in British way
ActiveCampaign is perfectly suitable for our company in that it achieves everything we need. We moved to it from Mailchimp as we felt we'd outgrown Mailchimp. However, I'm very aware that we are using a fraction of what is possible with ActiveCampaign making it a great platform to move forward with.
Gerard Reches Urbano | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As a freelancer, I work for entrepreneurs who are starting their businesses and require some way to collect leads and to contact them through email marketing. ActiveCampaign allows my clients to stay in contact with their leads and customers and to automate some of the tasks implied in this process.
  • Automations
  • Email templates
  • Lists and tags
  • Email deliverability
  • Reports
  • Integrations
  • Interface can sometimes be slow or buggy
  • Customer service is good but not 24/7
  • Price scales really quickly if you have many contacts
ActiveCampaign is indeed a great email marketing tool, but due to its pricing, only people who know how to get revenue through email marketing will make it worth it. In cases where there is no clear email marketing strategy determined, it can increase your costs without getting anything from it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I’ve been using ActiveCampaign for close to 6 months now and it’s such a godsend to be able to have all the CRM functionality that one would have within a single platform.

It is used across the entire organization and is great for sending out our organization's messages to all our clients and gets the maximum and widest reach possible.
  • Excellent marketing channel
  • Total CRM solution
  • Customer information in a click of a button
  • Little cumbersome on a mobile phone
  • Maybe the security features a little bit too much.
  • Don’t want to keep going to a Authenticator to log in
It is great when one wants to look up client information in the shortest span of time possible.

Is a little cumbersome on a mobile phone and many times seem to toggle between the vertical and horizontal landscapes.
Terry Linde | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use ActiveCampaign for follow-up automation with current clients, newsletters, Mktg campaigns, tracking leads, and sales, and for shipping information for retail products.
  • Lots of variety with automations
  • The technical support is great
  • A lot of educational tools
  • Easy to use
  • How to trigger the automations can be confusing
  • How to get the right timing and know which option to choose can be difficult to figure out
Mktg and automated follow-up with clients is the best. Sending scheduled campaigns is great also.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For email campaigns and capturing new leads and reaching out to old leads for my business.
  • Branching out and conditions for email types
  • Differentiate your clientele
  • Make different email sources for different types of customers
  • The speed in which customer service responds
  • More video examples for tutorials for self-teaching
I love it's user-friendliness. But sometimes when dealing with higher volumes of emails, the framework seems to freeze and data is sometimes lost. Otherwise, it is a great system for a beginner and it is also reasonably priced.
Tom Sitzler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I run a small music school and I use ActiveCampaign to keep track of emails for the parents and students as well as keep track of new clients. I only recently started using the CRM component to keep track of the sales process. My only concern with adding new leads is that they require an email address. Sometimes, I only get a phone number before I get an email and it would be nice if I could make an account in Active Campaign without an email required.

I really like the templates for writing great emails. Also, the flow of an email sequence and funnel has saved me valuable time!
  • Email templates
  • Great funnels
  • Email capture
  • Ease of data entry
  • Cannot make a lead account without an email
  • Some language is difficult getting used to as it doesn't line up with industry-standard lingo
  • Signing in is always weird and takes a few extra steps
When I need to send an email to my entire studio, or a newsletter to the studio and those on my list, ActiveCampaign is perfect. If I need to send a one-off email to one client, ActiveCampaign is overkill.

If I need to send a survey or start a sales funnel, Active Campaign is perfect!
Triana Garrett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign as the primary platform for all of my email marketing -- I design landing pages, monitor lead magnets (love the ability to detail out client funnels), build + nurture my email list, all on ActiveCampaign. Quite literally, since I got ActiveCampaign, I was able to channel most of my marketing through this one platform, as opposed to the several I had to use before.
  • Landing pages -- I know this is a relatively new feature, but this was a selling point for me, and I was not disappointed;
  • Sending emails -- I really like how simple in design/creation (yet formal in appearance) this whole process is.
  • The complexity -- might sound weird, but I *love* how all-inclusive ActiveCampaign is. It was a learning curve for sure, a little overwhelming at first, but after a few incredibly helpful calls with their tech people, I got it down, and life was awesome again.
  • I would like a little more flexibility with the landing pages -- they're great right now, but it's difficult to add a level of creativity that's not within the standard template. It would be great to have some more options for creativity, design, aesthetics.
  • Perhaps this feature exists and I just haven't found it (lol), but it would be cool to be able to create a static email signature.
As a life coach, I feel like ActiveCampaign was almost designed *for* my line of work. Between landing pages, lead cultivation, and the ability to merge ActiveCampaign with so many other platforms, it makes it so easy for me to draw in and nurture potential clients. Especially the option to track leads, add notes + updates, and such, is so great because there are so many people I need to "keep track of" in the initial client stages.
Sabine Satzmacher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for our email marketing, newsletters, automation, and set up funnels with it. It helps us a lot and we chose it because of the segmented list and because it can grow with us. It's easier to use than other systems.
  • Its easy to plan and set up newsletters to parts of the lists.
  • It has a double opt in feature that we need in Germany
  • It's easy to set up different automations (List Cleaner, Funnels, opt in etc.)
  • I would like it if I could see more easily if unsubscribers left a comment to me.
  • When I write a newsletter and choose the target group I would love the field with the segments to be larger.
We use it for our email marketing, newsletters, automation, and set up funnels with it. It helps us a lot and we chose it because of the segmented list, because it is a double opt-in and because it can grow with us. It's easier to use than other systems.
It's easy to set up various automation and there are great tutorials to get to use ActiveCampaign.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are establishing an online community and learning environment for motorcycle riders, and ActiveCamapign drives our marketing and automation throughout the entire website. ActiveCampaign and the integrations it supports allows us to automate many of the processes we used to do manually, saving us time and money. It also ensures consistency in the data across all areas of our platform. But most importantly it improves and personalises the experience of our users, and that means we have happier members of our community who are then willing to engage with our business more.
  • Automated email marketing - this is one of the greatest strengths of ActiveCampaign
  • Client scoring - this allows us to rank our members on their engagement and tailor marketing to them.
  • Integration with our booking and e-commerce platforms (The Events Calendar/WooCommerce)
  • Dynamic forms. Although the current forms system works really well and integrates perfectly, it is difficult to set up multiple level forms with logic. For example, it would help us greatly if the user could select a country and then have a dynamically generated for to select the state.
We looked at a number of platforms and selected ActiveCampaign because it allows us to easily send targeted marketing material to our members, but many platforms can do this. The pricing structure is fair and far more reasonable than other systems, it integrates well with other technologies (and we have many in our backend systems) and the support and training is superb. Overall, that makes it suitable to all levels of business but especially to those people who are venturing into the world of marketing automation for the first time.
AJ Tatum | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
ResellerIncentivized
It is currently being used as our CRM and Email Marketing tool.
  • Email Marketing
  • Customer Relationship Management
  • Deal Management
  • Website Chat
  • CRM isn't full featured
For startups and small businesses who has the primary focus of email marketing and having a minimal CRM system without having to pay a lot of money.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign for email marketing as well as automation workflows from lead campaigns to client journeys.
This solves the issue of having to manually make sure our customers are in the correct campaigns. If they cancel services the system can automatically move the client from a normal campaign over to our lost customer campaign and continually try to get them back.
  • Setting up automated emails
  • Building complex workflows with if/else statements works quite well
  • Email builder was not very smooth, can be clunky and sometimes even just randomly changes the format with no undo button.
We really like ActiveCampaign for automating our email system. We can set our email plan and as customers come into the system from lead gen or direct we built the system to then move customers through our campaigns based on what they like or how they came into the system.
We no longer had to manually email everyone or make sure they are getting the correct emails.
The initial setup took a little longer to get all the pieces set up just right, but after that then life was so much easier.
Tyler Forte | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is a great 'all-in-one' marketing platform. We currently use AC for our CRM and marketing automation emails. The best thing about AC is it allows your to scale your marketing efforts with their robust automation library. The learning curve is a little more than a typical CRM but they have a good support team and article archive. It's an extremely powerful marketing software if you know how to use it.
  • Marketing automation
  • CRM
  • Customer success
  • Email templates
  • SMS marketing user experience
Well suited for small to medium-sized businesses. Can't really speak to how well it would work for a large fortune 500 company. Great for marketing automation but not the best if you are trying to design fully custom emails. Their email templates could use some work.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign has given us a holistic view of everything happening in the company from a marketing and leads perspective. It’s been an incredible tool for us to truly be able to gauge what is happening within the company. Biggest thing we use it for is the segmented email campaigns. We are able to make in depth sequences based on behavior and what our account managers are doing.
  • Email marketing
  • Deal flow
  • Text marketing
  • Better resell platform
Leads. Email marketing. Overall management.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is used for email marketing campaigns across my whole organization. I’m in affiliate marketing so the name of the game is getting emails delivered to the most inboxes. It is a numbers game. I did my research before I started and ActiveCampaign had the best delivery rate so that’s why I chose them to begin with.
  • Inboxing
  • Powerful features
  • Very helpful support
  • Can be a bit overwhelming for new users
  • Some features like double opt-in disabling are buried
  • Layout can be improved and/or some advanced features hidden for basic users
ActiveCampaign has proven to be the best solution for getting the most of my emails to my customers inbox (avoiding Promotion and SPAM folders). There are other solutions that are easier to use to start but if you’re serious about your email marketing you will want a solution that will scale with you and priced accordingly.
September 08, 2021

ActiveCampaign is great!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Active Campaign for my monthly newsletters and my clients newsletters. We absolutely love the easy drag and drop method and the look of the emails when they go out. My clients have all been happy with the way that their emails have turned out to their clients and we have great open rates.
  • Drag and Drop
  • Ease of Use
  • Look
  • Reporting
  • Tags
  • Downloads
I recommend Active Campaign currently to all of my clients. I enjoy the ease of use which is what the majority of my clients also really like. It is simple and effective and creates beautiful emails that have high deliverability rates.
Josh Reif | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Active Campaign for email automation and lead tracking. It helps me a lot with sending out campaigns to my email list and tracking my analytics. It solves my issues with organizing my lead flow, email tracking, lead monitoring, and more. It's very easy to use and send out mass campaigns or autoresponder emails.
  • Very easy to use
  • Great customer support
  • Reliable
  • Affordable
  • Analytics could be more user friendly like the rest of the platform
  • Offer more A/B testing options
  • Affiliate program could be improved
Active campaign is great for small businesses and this is the purpose I use it for. It also has enterprise options so my guess is it works there too. It is more limited in A/B testing, but I believe they are developing those at the moment. I'm very happy with the results I get for my purposes.
Mark Federman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign does everything I need in an audience communication and customer relationship tool. It allows me to maintain multiple audience lists with as many tags as I need for segmentation. It's got a comprehensive editor for the emails with lots of pre-fab templates. The automation system is both powerful and relatively easy to figure out and use, and the open-tracking and reporting is useful. There are many more features for which I haven't yet had the need (nor the time to work through). All in all, ActiveCampaign does everything I need for my business, and then some.
  • It allows me to maintain multiple audience lists with as many tags as I need for segmentation.
  • It's got a comprehensive editor for the emails with lots of pre-fab templates.
  • The automation system is both powerful and relatively easy to figure out and use, and the open-tracking and reporting is useful.
  • The learning curve can be challenging, especially if you haven't previously used an email list manager or CRM system.
  • There are many concepts and a set of vocabulary to master before the entirety of the system's benefits and usefulness become evident.
  • Pages can be slow to reload after changes. It's hard for me to know whether the cause is server capacity or local processing capability on my system.
I integrate ActiveCampaign with a cloud-based product sales manager (SamCart) to run several digitally delivered products. Although a bit tricky to set up initially, the integration works well and allows me to manage both the digital delivery and following up on abandoned carts. Since I have a license for ActiveCampaign, I anticipate using it in the future to manage the promotion of an upcoming book and a mailing list for a side-business that had been furloughed because of Covid-19.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Active Campaign is a program we use to create marketing automation, lead generations, landing pages, online forms, and create brand awareness. This program has significantly changed our ease of digital marketing by creating a central location for us to manage, organize, and generate leads. The system itself is incredibly easy to set up, use, and maintain. We highly recommend it!
  • Marketing Automation
  • Lead Generation
  • Landing Page Design
  • Email Campaigns
  • CRM - Contact Storage
  • Program Integration to Propertybase go.
  • Adding a form to the landing pages should have a dropdown to add a form not require you to go back and forth to copy the code.
  • Google Analytics integration should be more clear.
Active Campaign is well suited for any industry that is seeking to enhance their digital marketing or to create marketing automation to make the ease of their day more simplistic.
ira Pasternack | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign both for our own organization and on behalf of clients. For ourselves, we use it to communicate with our existing clients, as well as with prospects. We also use it with a variety of clients, from consultants with large lists and fairly complex use cases (including an integration with Wordpress that leverages ActiveCampaign as part of our membership setup), to medical practices that require HIPAA compliance to communicate with their patients.
  • Contact management that combines email marketing with CRM functionality
  • Customizable automations
  • Seamlessly integrates with tons of other systems
  • Email designer is slightly clunky at times
  • Sometimes reports/data are not where you might expect
For most small businesses, ActiveCampaign provides all the functionality they might need, at a very reasonable cost compared to alternatives. From basic email marketing to a fairly comprehensive CRM system, ActiveCampaign ties together much of online communications that a business requires. For medical practices that require a HIPAA compliant email marketing solution, the Enterprise plan is perfect.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm a podcast host and content creator. All of my email broadcasts for the podcast are sent through ActiveCampaign, as well as my onboarding sequences. It's mostly being used for marketing purposes and helps me engage with my customers on a consistent basis so I'm always top of mind.
  • Automation with advanced segmentation.
  • Broadcasting with intuitive split testing and reports.
  • I've always had a great experience with their support team.
  • I want to be able to split test subject lines in automation. You can split and send by copying two emails and changing the subject, but it should be as intuitive as the way you can split test subject lines in a broadcast email.
  • Maybe a way to screen potential spam emails.
  • Better explanation of how to avoid spam filters when your email gets flagged. The descriptors on the broadcast saying you might trigger spam doesn't really help you to avoid it.
After exploring at least 5 different ESPs, ActiveCampaign is by far my favorite. Other platforms can really limit your creativity to what you can do, but ActiveCampaign is intuitive and there's usually a way to figure it out. If not, their support team is really good at helping you figure out a solution. It is great for content marketers, coaches, consultants, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is such a great asset to my business. It allows me to keep in touch with my current and past clients, helps me market new products and services, and helps me deliver my lead magnet. Because it's not linked to any social media platform, I have no worries about any platform going down or changing algorithms. I'm in control of my email list and ActiveCampaign is right there with me!
  • Love the ease in which I can use lists.
  • Being able to tag contacts is such a life saver!
  • The deliverability is fantastic and I love the spam check when creating a campaign.
  • I would love to see landing pages offered to lower tier subscriptions.
  • Some features can be difficult to find, but it isn't too bad.
ActiveCampaign is suited to new and experienced users alike. It has a relatively low learning curve and can be integrated into your business and marketing quickly and easily. It's excellent at helping to keep your customers and clients informed and 'warm'. I honestly haven't found a scenario around email deliverability and marketing that ActiveCampaign isn't well suited for.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign mostly for its detailed segmentation and automation capabilities. In those regards it's fantastic. It's always my go-to recommendation when I work with other companies with other email marketing systems who are looking for a little better performance in that regard. I've also found their data reporting to be much more user-friendly than some of the alternatives, which makes training others on this platform easier.
  • Audience segmentation, including behavior-based segmentation.
  • Easy to use tagging system.
  • Visualization on building automation.
  • Email design editor - adding and arranging images can be an ordeal if trying to do this on the fly.
  • Organizing email lists - would love better options in terms of being able to reorganize/prioritize certain lists.
  • More frequent auto-save (or save and continue working) feature for drafts.
[ActiveCampaign] works very well for people looking to run more advanced automation, manage multiple lists, work with more complex segmenting options, etc. It's probably not the best option for people just wanting to run a very simple email marketing operation because there is a learning curve to the platform. It's well worth it if you think you're ever going to want those advanced features though!
Kristy Goodwin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Active Campaign is used across my whole business. We use it to send EDMs, to manage the sales cycle of clients, and to automate some of the client onboarding and offboarding. It is also used as a tool to send automated emails for digital products we deliver to clients and customers. Overall, it is used as a CRM and digital marketing tool. It has helped to automate many processes that my team once manually completed.
  • CRM
  • Automated sales emails
  • Electronic mailouts
  • I'd love to see a simple dashboard tool with key lead and lag metrics displayed.
ActiveCampaign is an ideal tool for small to medium businesses that are looking for relatively simple ways to automate and streamline processes. It would be less suited to solopreneurs without a team that have an intimate knowledge of ActiveCampaign. Since working with someone who knows the features and functionality of ActiveCampaign we've had great success with utilizing an array of features.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have been using ActiveCampaign for almost two years. I use it to keep in touch with my clients.
The easy-to-use email builder is effective at creating popping content without the need for high-level skills. I have connected my [ActiveCampaign] account to my WordPress website which allows me to easily grow an email list without the need to input details manually.
  • Help guides on how to use.
  • Easy-to-use email builder.
  • Creating and managing new email lists.
  • Segmenting lists.
  • Funnel building information.
[Active Campaign] is not suited if you are just starting out building email lists. There are free alternatives for small email lists which are just as effective. It is better suited for people/organizations with a growing list who need better options and management functionality.
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