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ActiveCampaign

ActiveCampaign

Starting at $19 per month
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Overview

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

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Recent Reviews

TrustRadius Insights

Confusing and overwhelming user interface: Several users have found ActiveCampaign's user interface to be confusing, overwhelming, and not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • List management (650)
    9.6
    96%
  • Standard reports (584)
    8.0
    80%
  • Dashboards (597)
    8.0
    80%
  • Email deliverability reporting (631)
    7.2
    72%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.activecampaign.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

3 simple steps to writing great emails using AI in 6 minutes

YouTube

Getting Started With Automation In 5 Minutes With Free Templates

YouTube

A/B Testing automations using the drag and drop builder (Case Study)

YouTube

Getting More Deals With This Automated Cold Email Outreach Tool

YouTube

ActiveCampaign Updates: AI Tools, and Advanced Segmentation

YouTube

Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.6
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

9.5
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.4
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is ActiveCampaign?

ActiveCampaign offers small teams a platform for intelligent marketing automation. According to the vendor, customers from over 170 countries use ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

ActiveCampaign Videos

Using automations to save time and push podcasts with Caspian Studios
Making more money using advanced Abandoned Cart Tool [eCommerce 2023]

ActiveCampaign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

ActiveCampaign starts at $19.

Mailchimp, HubSpot Marketing Hub, and Klaviyo are common alternatives for ActiveCampaign.

Reviewers rate Integration with Microsoft Dynamics CRM and Integration with SugarCRM highest, with a score of 9.8.

The most common users of ActiveCampaign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(895)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.

Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.

ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.

Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.

Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.

Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.

Attribute Ratings

Reviews

(226-250 of 633)
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Argyris Skouloudis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign for all our e-mail campaigns and our monthly newsletter for automating the entire process. All of our contacts are managed by ActiveCampaign. We have created several automations integrating ActiveCampaign and other tools like Zapier, Trello, and Slack.

The tagging system is very efficient and the automation dashboard is easy to use but very powerful.
  • Automations
  • Email campaigns
  • Contacts handling and tagging
  • Make Pages section available to all pricing plans
If you want to have an online tool to manage your contacts, create email campaigns while automating the process ActiveCampaign is the tool you need. It integrates perfectly with tools like Zapier giving you endless automation possibilities.

Creating email campaigns and forms for landing pages is very easy. The more advanced packages also allow you to remove the ActiveCampaign branding and also create the whole landing pages for your campaigns.
Carolyn Swora | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm a small business owner so I needed something powerful yet simple. I use it as a CRM to manage my subscribers, to schedule newsletters and for marketing events on social media. It allows me to create custom algorithms for different programs I'm implementing allowing me to gain a deeper understanding of my prospective clients.
  • build marketing funnels
  • schedule communication
  • can't think of anything!
Has powerful functionality and is somewhat intuitive to use for people who aren't programming experts.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a subscription business we use AC for nurturing existing customers, onboarding flows and engaging new leads through campaigns as well as automated flows. As a scale-up we are happy to use AC, as this is currently working as our entire "customer-care" department, and we have very happy customers. All recommendations.
  • Automate workflows which before was manual
  • Engage new leads without you even know
  • Very easy to use for anyone who has zero experience with e-mail and CRM systems
  • Real time deep data integration could be better
  • HTML builder could use export function
As an example, we needed to insure the highest possible LTV and making sure our customers were happy. We created an automated flow which keeps sending engaging email content to our existing customers, creating happy reviews, longer LTV and better word-of-mouth and snowball effect for our entire business. As a tool to engage our customers, AC is the best.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it to create email campaigns, automations, pages and forms.
  • Support
  • Forms
  • Campaigns
  • Setting up the flow of the automations, I would like to see that made easier to reduce contacts getting stuck in the automations.
  • Sometimes uploading images is a little difficult because although it's in the correct format for some reason the system does not acknowledge it and will not upload
  • It would be great if I could "undo" the most recent action instead of a chunk of information.
I will give an overall rating of 9 because it isn't a perfect system but it allows me to do what I need to do and I have only ever used ActiveCampaign so I really don't have anything else to compare it to.

I use it primarily for creating email campaigns, pages, forms, and automations.

I find it a bit of a struggle getting the "perfect" automation for when I have an event and people are joining at different times.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is being used primarily by myself in the marketing department to send targeted campaign emails. I have used it in the past to send monthly emails to our subscribers as well.
  • Great Customer Service
  • Easily Add and Manage Contacts
  • Intuitive Templates and Email Building
  • More Flexibility in Designing Emails
ActiveCampaign has been a great addition to our small non-profit. It is very easy to use and understand with little training. I do appreciate the quick turnaround when questions do arise.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I tried 3 other email marketing tools and after all I ended up choosing ActiveCampaign. For sure the best tool on the market. I use it to sell to prospects and to offer other products to my clients. It is extremely complete and and the best part for me. Very easy to use. I recommend it to everybody!
  • Easy to use
  • Integration with many platforms
  • Dont charge for the leads that are not active
  • Being able to watch videos directly from the email
  • It's unclear as to whether you can set default fonts and font sizes for emails
  • Being able to link Calendly with ActiveCampaign
The support is amazing, very good. It is the best and easiest email marketing tool. Even if you are a beginner, you will find your way on what you need. The best for me is the functionalities cause they make my life easier and more simplified so I can use my time on other important things.
Nicole Rayne | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign's email features to send our monthly newsletter, reach out to website users about updates, send purchase confirmations, contact participants in our trainings and classes, and make donation requests.
We also use ActiveCampaign's CRM features to track donations and make sure we're engaging all of the amazing people who help fund our nonprofit.
The automation features are what brought us to AC from the previous online software we used. We're really happy with the results and feel that the additional cost is worth it.
  • Automatically sends emails when triggered by our website
  • Send monthly newsletter using easy to setup templates
  • Tracks sales in the CRM
  • This is tough, I really like the setup and interface
  • There could be more user friendly tutorial videos on how to use the integration features, but these would be code heavy and for a very specific niche of people.
ActiveCampaign has an easy to use and aesthetically pleasing dashboard. The automation features are amazingly robust and do some pretty cool things. I really like the CRM feature and use it to manage our donation tracking.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use AC to reach prospects and clients. It's great for keeping them, engaged and informed of our programs, products and services. I can schedule emails in advance to drip over time and automate follow up.
  • Simplicity for users
  • Payment options for your size business
  • Initial set up is easy
  • Tags and Groups was not explained. I find it difficult to send emails to sections of my list through tagging.
  • Importing my list from another CRM was a little time consuming. I followed the instructions, but when the list was added, there were duplicates. Plus, certain names were combined with email addresses that belonged to other clients.
  • I don't see where to send an opt in / double opt in link. When I moved my list, I had a few people, who attended seminars and had given me permission to email, mark emails as spam. This may or may mot have happened with an initial opt in link.
The simplicity of the product. I used Infusionsoft for 14 years. I felt once I was in, I couldn't escape. It's too complex for what I needed. AC is great for experienced and novices who need to keep in touch with their followers and automate in advance to keep everything running smoothly. I've been very happy with AC so far!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses ActiveCampaign to manage contacts, deals, and our e-commerce integration. It helps to keep us organized and send timely marketing campaigns. In addition, we have started to set up automations to allow our small company time to concentrate on other areas of importance to continue to grow and expand into other areas.
  • Shopify integration
  • Automations
  • Campaign setup
  • Customer Support
  • Learning Center could be better organized
  • More fields from Shopify brought into AC, for instance, address
  • Landing Pages instruction is a bit hard to understand
ActiveCampaign has been a perfect integration for our small company. They offer one-on-one support to help set up features within your account, which is extremely helpful and much appreciated. There's a small learning curve to get going with the product but so much more to learn. I feel they always have their customers' success a priority. Very happy.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign both as a CRM and as an email platform that connect to different applications I use in my business. It allows me to be able to simply get clients connected and access to what they need through the amazing automation system built within the app. It also allows me to send out campaign specific emails with ease for when I run challenges. It takes a lot of the grunt-work away from my day to day.
  • Connecting Lead Generation to my email list
  • Connecting Lead Generation clients to their content they want
  • Allows me to keep my list up to date on what's going on.
  • The UI (which is great) can tend to get bugged and not allow scrolling which can simply be fixed by refreshing the browser
  • A bit more workflow/how-to videos on their help pages would be fantastic.
It's well suited if you want to do lead generation to get email addresses into your list, and connect those clients with their opt-in item.
It's got a pretty great feature for custom labels where you can also track the time and method of how they got into your list, which allows you to be able to follow up with clients who've not been involved in specific campaigns. The automation tool is great.
Shantanu Biswas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
We are using active campaign to automate marketing processes among small businesses in Australia.

Once set up it is being used primarily by the business owner and the sales associates (including the owner in case of small businesses).

Business owners find it difficult to actively engage with their prospective clients and miss out on a lot of revenue. ActiveCampaign fits into this gap and, using marketing automation recipes, it helps with focusing on nurtured clients who are better informed and more suited to buy from the business.
  • Extensive library of automation recipes to suit every type of business
  • Pricing plans are well suited for many small business clients and helps with adoption of marketing automation as a concept
  • Robust software with a huge user base
  • The learning academy content is top class and very effective in upskilling staff
  • Form submission by robots hampers lead quality
  • Layout of agency reseller account platform can be improved
It is very well suited for businesses of any size (especially small business due to its low introductory pricing) where the business is ready to create processes out of their existing sales process. It is more apt for businesses that genuinely want to create content that their prospective clients would like to know about.

It is not appropriate where the sales team is not interested to make the sales process transparent. It is less apt for businesses that are not sharing only sales information with their clients through this platform. The approach has to be more inbound for this to work effectively.
Thomas Joubert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign to build a list of my clients and prospects, but more than that it allows me to have a very interesting insight about who is interested, when, where did they click on the e-mail, when they opened it, what title worked, what word... it's almost building a database of what should be said during a future interview. I created a system to give "ratings" to people so that I know if they are really interested, if they come back to read again the e-mail. Pretty cool.
  • Labelling prospects
  • Create Automation
  • Build custom e-mail including customer variables
  • Lack of consistency between the modules
  • Recognition of valuable users
  • Tips and tricks along the use
  • Emotional design
It suits for creating smart e-mailing campaign when you provide intelligence in analysing what happens.
It's not fully automated for those who don't really want to be involved in the process.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign helps me automate my email marketing campaigns and materials to my customers. It gives me peace of mind knowing that I can still send customized outreach to my customers and on auto-pilot. The usability is pretty easy and the support staff is so kind whenever problems arise. I would totally recommend this platform to other e-commerce businesses. I sell physical products and still find it very valuable for what I like to offer my customers. It's not only for service based businesses but also super value for product based e-commerce businesses.
  • Integration is easy with my shopify store
  • Creating automations and campaigns are very easy.
  • Lots of resources available to properly set up any tool they have
  • Some more tools could be added directed at physical product businesses such as specific templates used after an order has been delivered to the customer's house. So adding an automation when it's been "delivered" on Shopify.
I think ActiveCampaign is PERFECT for service based e-commerce businesses. Since I am a product-based business, I believe that there could be a few more tools added but, overall I am extremely happy with the way my account is running for my business. For the price point, I believe that you should have at least 700 contacts to take advantage of all the features ActiveCampaign has to offer.
September 08, 2021

Happy with Everything

Dr. Lorne Lavine | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it to handle my inbound sales leads and my sales funnel. It's truly a set it and forget it solution for me, as I don't have to manage it on a daily basis. Once things are set up correctly, you no longer have to put much effort into it.
  • Email blasts
  • Lead Gen
  • Marketing
  • Lower pricing options
  • Proactive customer support
  • Easier interface
It works well for my scenario, I can't really answer where it's less appropriate as I only have one business and it works for my needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign to manage my brand and send campaigns to my customers. The UI is slick and easy to use. The feature set is great. And it's super simple to create complex things like automations. I've tried out other email solutions in the past, and while many of them stack up with one another, AC is definitely my favorite. I'd recommend it for sure.
  • Creating automations from scripts
  • Managing email lists
  • Creating quick landing / opt-in pages
  • I have just about no complaints / improvement suggestions for the service
ActiveCampaign is great for managing email lists, creating landing / opt-in pages, and automating the entire process. I think it's a wonderful tool for all businesses, but I know prices vary based on the size of your company. For that reason, it's worth comparing costs across providers, though AC is still my favorite.
September 08, 2021

Automation

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to automate our marketing and keep track of clients. It helps us make sure that nobody falls through the cracks and track their progress. It also helps us be more efficient with our time and money.
  • Track clients through our process
  • Automate email communication
  • Plan marketing campaigns.
  • The learning curve is real.
  • Sometimes hard to find answers to questions
  • I'd love more functionality in the "Deals" section
ActiveCampaign is a great option for small businesses. It's not as confusing or expensive as HubSpot or some of the others.
Matt Dickerson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use ActiveCampaign across every division of Catalyst Resource Group, including our Movie Division as well as our non-profit. It has been THE answer to our automation and e-mail marketing needs. We have hundreds of thousands of contacts we manage on a daily basis. AC allows us to easily and effectively communicate with them and drive to different projects.
  • Automation - simple automation system makes it easy to set up our drip campaigns
  • CRM - with the ability to create custom fields and forms, it has handled our massive load of contacts without a problem
  • Support - wonderful LIVE CHAT function gets answers quickly AND their enablement team we meet with each month helps us to use AC with its full power.
  • Easy To Use - AC has been the easiest software we have ever used. They even have great training modules provided.
  • Perfect tool for the full customer cycle - acquire new leads, drip campaigns, sales
  • ActiveCampaign has some great design elements but would like to see more. The available fonts are limited, email styling is limited.
  • Text Message integration. AC does have some but would be good to be able to do more with it.
ActiveCampaign has been THE answer to our organization's CRM and marketing needs. We have several divisions/departments with hundreds of thousands of contacts. It can be a daunting task to keep each contact in their proper places and be able to daily communicate. However, AC has made it easy! We can now create landing pages with forms... that then tags and places them into proper lists. We can easily create automations and campaigns to communicate and follow up. Everything you need in one place.
September 08, 2021

Robust and easy to use

Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is my go-to email service provider. Its ease of use, flexibility, integrations, and overall robustness allows me to limit the other tools I need to use for my business. The ability to set up tagging, lists, automations, and rules, allows me and my team to set up systems and let them run in the background without having to constantly edit, review, and maintain them.
  • Tagging
  • Lists
  • Integrating with websites
  • A landing page feature
  • Other information available on the dashboard
  • Ease in updating integration with website
ActiveCampaign is a great platform for those who want to automate processes for their business, who need contacts to be classified with multiple tags/lists/automations, and is robust enough both for those who are just starting to grow a list and who already have a significant list.
Alexander Hardt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With ActiveCampaign I was able to automate the management of my courses. Before it was a lot of handwork. Now it got much better. The main benefit is the communication with my students. There is a longer sequence with conditional events that is now easy to handle and much less error prone.
  • Automation
  • CRM
  • Customer Support
  • Customer Education
  • Performance
  • Sometimes handling could be more intuitive
  • Some minor fixes could be done sooner
I think ActiveCampaign is well suited for small business owners that wants to grow with the platform. Also for beginners in customer experience automation ActiveCampaign is a big help, beause of the great support that they offer. If you need you can get one-on-one support to clarify your issues, what is super benificial.

The CRM is easy to use, not the most sofisticated, but a good starting point, if you still not have one.
Diane Meifert, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign for all of our email marketing purposes. By switching from Constant Contact to ActiveCampaign, we were finally able to capture some consumer data so we can better personalize our marketing efforts. We also use the CRM to create promotions for certain gift occasions. For example, we recently started using our CRM to send reminder emails to customers who have previously purchased birthday gifts. It works great for us and our customers really appreciate the reminders!
  • Support! The customer support team is SO helpful, always patient, and they're very kind.
  • Capturing customer data. We get some very interesting insights into what our customers' preferences.
  • The email design interface is awesome! They provide a ton of beautiful templates
  • There are so many onboarding and training resources that you'll rarely encounter a problem that doesn't already have a tutorial online.
  • The only thing I would really like to see is better reporting. I wish there was a dashboard that showed big-picture stats like Constant Contact did. You can run reports to get the same information, it was just a lot easier to see the snapshot on Constant Contact.
ActiveCampaign is well suited for B2C companies like ourselves. I can also definitely see opportunities in the B2B atmosphere because of their wonderful CRM.

I would even venture to say that ActiveCampaign has the ability to completely run a company's sales processes. If you fully integrate ActiveCampaign with your POS, you can get some really interesting consumer information!
September 08, 2021

ActiveCampaign is fantastic

Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is being used for email contact and tracking people through many multistep funnels that we have set up. The more we learn about ActiveCampaing the more we look at what else can we use the system for.
  • Provide email marketing for multiple brands that we are utilising
  • Provide a way to stay in contact and track email delivery and opens to each person
  • Provides a link between multiple software platforms utilising the API integrations
  • When you go into Automations, two thirds of the screen is taken up with helpful information but it would be better if the screen was reorganised so that more of the automations were visible.
  • A linkage to Cliniko would be great if we can get it. Cliniko currently only links to Mailchimp
ActiveCampaign is linked to many API integrations. It is fantastic to be able to pass information easily from our website and from our client management system over into ActiveCampaign.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is used to house all existing and potential clients within my company. I use it for regular weekly communications and also for ad hoc marketing campaigns and promotions.
  • Tags
  • Automations
  • Conact imports
  • Tag hierarchy would be a great improvement
  • Sometimes contacts get stuck in automations with wait steps
  • Random movement of various functions to different places isn't always as helpful as they clearly think
[ActiveCampaign] works really well for small business owners who are looking to have some level of automation in what they do with the sales and onboarding processes. It is possible to create some pretty complicated automation sequences that you can mostly rely on to work without issue. I wouldn't expect it to be able to deal with more complicated pipeline information including conversion statistics though.
Kristina Green | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is the email marketing system that we use at True Blue Marketing, LLC for our funnels and newsletters. It is a streamlined system with an impressive CRM-style database that's more robust than competitors I've used in the past (5+ years) which allows us to have more in-depth metrics when scoring potential leads for sales.
  • CRM-style database
  • Solid metrics for emails and engagement by constituent
  • Great deliverability (better than competitors)
  • Impressive integrations with many, many systems
  • The mobile app could use a view that shows scheduled emails and automations.
  • I'd prefer more integrations on the starter level of subscription.
I've worked with more than five major competitors and now recommend ActiveCampaign to clients (especially if I manage their client account) because it is a simple system that doesn't require coding knowledge in order to get a professional result, has great deliverability, good metrics into constituents, and integrates with the major systems I use with clients like WordPress, Divi, AccessAlly, MemberVault, and other membership site plugins.

If a client is looking for a very simple system for email deliverability without the need to integrate with other systems and/or to know more than very surface-level metrics, I'd consider ActiveCampaign but wouldn't necessarily recommend it since the smallest level of subscription is more than some competitors who offer basic email marketing features for low-cost or free. If you're serious about funnels, integrations, and/or constituent metrics, this may be for you!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is my email marketing tool for my entire customer base. I use it to push updates and content out to followers to keep them engaged, and I also use [it] to drive increased engagement for new followers. The goal is to keep current and future customers interested and engaged in the leadership problems I solve for clients.
  • Automation
  • Standardized emails
  • Stats
  • None!
Email marketing, customer engagement, and direct sales are all perfect applications for ActiveCampaign.
Stephanie Herrera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently, we use Active Campaign for two companies: Escuela de Arte Online LLC and Nissimoo Enterprises LLC. We use it mainly for automation and autoresponders since it allows us to maintain an ongoing conversation with our current clients and to warm up new clients with welcome emails, downloads, freebies, discounts, and whatnot. Also, AC integrates seamlessly with all our other platforms so the process of taking new people through our customer journey and turning them into returning clients is fairly easy and automated.
  • Automations
  • Auto responders
  • Campaigns
  • Integrations with other platforms
  • Price per contacts
  • Some automation instructions
  • Form customization
  • Improve the user experience for Deals
We completely love Active Campaign for the automation. We use Shopify for both of our stores, both with physical products, and AC makes it a breeze to send new customers an entire path of several emails without having their emails in a specific list, which we find really useful. Contacts that aren’t in a list are not counted within the total contacts you get from AC, so you could have much automation for thousands of customers. If you need to send a specific campaign, let’s say a special discount for Mother’s Day, then you do need to have your contacts on a list.
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