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ActiveCampaign

ActiveCampaign

Starting at $19 per month
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Overview

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

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Recent Reviews

TrustRadius Insights

Confusing and overwhelming user interface: Several users have found ActiveCampaign's user interface to be confusing, overwhelming, and not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • List management (650)
    9.6
    96%
  • Standard reports (584)
    8.0
    80%
  • Dashboards (597)
    8.0
    80%
  • Email deliverability reporting (631)
    7.2
    72%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.activecampaign.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

3 simple steps to writing great emails using AI in 6 minutes

YouTube

Getting Started With Automation In 5 Minutes With Free Templates

YouTube

A/B Testing automations using the drag and drop builder (Case Study)

YouTube

Getting More Deals With This Automated Cold Email Outreach Tool

YouTube

ActiveCampaign Updates: AI Tools, and Advanced Segmentation

YouTube

Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.6
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

9.5
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.4
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is ActiveCampaign?

ActiveCampaign offers small teams a platform for intelligent marketing automation. According to the vendor, customers from over 170 countries use ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

ActiveCampaign Videos

Using automations to save time and push podcasts with Caspian Studios
Making more money using advanced Abandoned Cart Tool [eCommerce 2023]

ActiveCampaign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

ActiveCampaign starts at $19.

Mailchimp, HubSpot Marketing Hub, and Klaviyo are common alternatives for ActiveCampaign.

Reviewers rate Integration with Microsoft Dynamics CRM and Integration with SugarCRM highest, with a score of 9.8.

The most common users of ActiveCampaign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(895)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.

Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.

ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.

Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.

Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.

Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.

Attribute Ratings

Reviews

(51-75 of 633)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign for keeping customers up to date about new products/brands and monthly newsletters. Also we organize our opt-in lead campaigns through ActiveCampaign.
  • Useful e-mail templates.
  • Clear academy where we can find detailed videos'/trainings on how to set up emails campaigns, websites and drip campaigns for instance.
  • Various options to edit the email templates to our own branding.
  • Easy to upload & update contacts.
  • Easy to integrate with other apps like Salesforce and WooCommerce.
  • So far there is no possibility to refresh the nr of people that viewed a landing page, this is a pity since we often view the page ourselves during the launch to see if everything works live. These numbers however are no longer accurate in that way.
Useful and easy program to manage your contacts and set up e-mail automations to onboard new clients. Besides, it is easy to plan ahead and schedule email campaigns such as monthly newsletters. All content is easily traceable so a good analysis can be made of which campaigns perform better than others (& potentially why).
August 02, 2022

It works for me!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used ActiveCampaign after realizing that we had outgrown our 'homemade' marketing efforts of individually emailing potential leads. AC integrates nicely with salesforce and just made sense! It streamlines our email marketing campaigns and ensures that all leads are getting a targeted email campaign that works for them! And the best part is, the leads respond so well, thinking that it is the live agent themselves who is reaching out! This helps us turn our cool leads into HOT leads! I highly recommend this product.
  • Customized scheduling features.
  • User friendly interface.
  • Conditional logic makes sense.
  • Umm....more options for split responses.
We use it for following up with leads. It can be used in many ways.....
Chuck Blatt | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
I was working on a freelance marketing campaign for a client, and they were just getting started with ActiveCampaign. I had not used it before but figured I could learn since I have used other software similar to this. Once they were able to build their database of emails, we started an email campaign. It was somewhat easy to set up but some of the additional features like A/B testing and automated responses were not as easy as they should have been to set up. I needed to get some tech help from ActiveCampaign, and it ended up working. The campaign was mildly successful, but that was not the fault of the software. I do wish some of the automated tools were more straightforward.
  • Manage email addresses
  • Automated process
  • Email blasts
  • Making the automated process more straight forward
  • Simplifying tools
  • No need to complicate things that are simple
If you are a retailer with a shopping cart, this would be good software, but if you are just using it for blasting emails and newsletters, I think there are better and more cost-effective products. They have made things too complicated for no good reason. Their cost is more than others out there that are easier to use and provide great results.
Score 9 out of 10
Vetted Review
Verified User
ActiveCampaign is the perfect tool for my business. It allows me to perfectly design my email marketing and to exactly know my customer's behaviors. It gives me clarity about my selling process because I can follow each customer step by step. ActiveCampaign helps me to create a strong relationship with my customers.
  • Email marketing
  • Customers following
  • Selling process improved
  • More template emails
  • Videos explaining how to use it.
  • Better design
ActiveCampaign is well suited for email marketing and to create a strong relationship with customers over the years. For example, launching a company activity helps me to convey to my first customers our identity and my service promise. So far, I don't have any scenarios where it is less appropriate because for my business it is very suitable.
Samantha Forbes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We started using Active Campaign 4 years ago and the primary purpose of using it was as our CRM. We then integrated it with our WordPress website in order to have a contact form and for registrations for our dinner seminars. We have not utilized it to the best of its abilities by any means, as we are a small company, and have not had a need but now that things are changing we want to start utilizing it more for email marketing which we are looking forward to learning more about.
  • CRM: The CRM is customizable, which is the original reason I chose it over other CRMs originally. I found other ones at that time were very hard to customize for our line of business.
  • Integrations: The amount of apps that Active Campaign integrates with is huge. I personally have only used a few, more specifically Zapier and WordPress. I expect to use many more in the coming months.
  • Templates: They have numerous pre-made templates to use for email campaigns that can be customized with graphics, colors, and fonts making it easier to be more productive.
  • Email: Unless it has changed, to my understanding it does not integrate with Outlook in order to save information from outlook into Active Campaign which would be a huge benefit to us. I know you can email from within Active Campaign but we use Outlook and it would be much easier to have a button or way to integrate the 2 from within outlook.
  • Calendar: Same as above. I would like to have the option to save my Outlook calendar to Active Campaign and vice versa so they were in sync.
  • Layout: While the layout of contacts is easy to use, I've found the interface lacking in showing each contact with a summarized view. I think having a more condensed customizable view along with the option for a more detailed view would be more helpful. Again, this is something I plan to look into further as there may be a way to do this. Once I find out, I will come back and change my review.
I used 4 other CRMs before Active Campaign, and while the others had their own bells and whistles, I ultimately found Active Campaign to be the superior one across the board but especially in price. Active Campaign offers the same things as other much pricier CRMs/email marketing platforms such as Infusionsoft but at a much more affordable cost. This is very important for smaller businesses in order to be competitive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've used ActiveCampaign for years to run the email marketing for my law firm. ActiveCampaign helps capture leads off of my website, sign them up for an email sequence, and keep in touch with them over the years as I offer new services and need to give updates to my current and potential clients.
  • Email capture
  • Marketing automation
  • Creation and sending of email newsletter campaigns
  • Automatic list pruning and engagement tracking (the way it's done is a bit clunky)
  • More integration with third party services
ActiveCampaign has allowed me much more flexibility in creating a curated potential client automated sequence, with lots of helpful tags which work together to track the client experience from website visitor to current client. I can easily create a new campaign or email to send to different segments, which is helpful when I'm targeting everyone versus just current or potential clients.
Score 9 out of 10
Vetted Review
Verified User
ActiveCampaign helps us send the right communication to the right person at the right time. It saves us a lot of time and speeds up the workflow by automating messages and reminder notes to speak to our leads and clients based on where they are in their journey with our company.
  • Email and text automation.
  • Contact list segmentation.
  • Pipeline management.
  • Landing page templates.
  • The mainframe is slow and takes a long time to get some simple tasks done.
For the cost and value and feature-rich program you are getting, I don't think there is anything comparable right now. There are frequent updates each week, lots of training resources, including 1:1, which is very helpful when you are just getting started. The only issue is the software's speed which can drain some productivity.
Cherian Koshy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am thrilled to have ActiveCampaign as a partner for my personal brand. I knew that I needed to build an email list and engage my community. ActiveCampaign was part of several entities that I reviewed based on my needs for marketing automation. I interviewed a number of colleagues who were in similar spaces to identify the pros and cons of different platforms. I also comparison shopped online and evaluated the price to value for each platform. I attended a couple of demos and webinars as well to determine what would be the right fit for me and continue to be glad I chose ActiveCampaign. While it meets my immediate needs, I love that they also offer free coaching to help me get the most out of the system. I'd highly recommend ActiveCampaign.
  • Marketing automation is easy and powerful
  • Integrations with websites and other tools are included and work well
  • Templates for using the system are easy to use
  • Would love to have incremental pricing instead of big tier jumps
  • Learning about all the features is time-consuming; shorter video tutorials would be great
  • Some of the features available on other platform are not available on AC
I have ActiveCampaign integrated with my website so I can tag entry points for people and send specific emails based on those tags. I also have it integrated with Calendly so I can see who books a call and what their pathway to me was. There is way more that I could be doing but haven't used all the features yet.
Nelson Hernández Sibajas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Active Campaign let us contact all our customers in one go and organize and automatize all the messages and communications for months. However, if you want to be able to use it as a pro and get all of this tool, you have to spend time learning how to make things happen and it has a learning curve that is not suitable for everybody. In general, very useful!
  • Automatic messages
  • Contact thousands of costumers at the same time.
  • Create funnels
  • Has to be more simple to use it in my opinion.
  • Not predictive
  • Expensive
If you are starting a company, then this is your tool. However, when you start becoming bigger and bigger then you have to be very careful because it becomes expensive. You may use other options. In my case, I had to stop upgrading my account because my conversion was not very good, and having more subscribers in my lists was inconvenient for my business.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign to maintain my mailing list and send campaigns, and automated responses, allowing me to better stay in touch with my followers. I find it easy to automate my lead magnets, set tags and get the help I need. Also, the forms are easily customized to fit my brand.
  • Each person is only counted once regardless of how many lists they are on.
  • The system for using tags works well with my way of thinking.
  • Great value for what I am getting.
  • I wish they had a better way for me to keep notes of what I've done so I can remember when I return after not checking on automation or form for months.
If you want to maintain a mailing list with tags and keep people segmented and follow up easily and use lead magnets, track sales, and trigger automation like a boss, ActiveCampaign is excellent. I don't know where it is less appropriate as I have not found anything in my small business it can't do. Perhaps for larger businesses, it would be less suitable?
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign to manage two different membership programs that I have, which integrate with Memberium. I also use ActiveCampaign for email marketing and CRM management/pipeline management.
  • It is super user friendly and has an intuitive layout.
  • Allows you to create easy but aesthetic templates for emails
  • The CRM and pipeline management is super helpful and is something that my old email marketing platform did not do particularly well.
  • I would love to see ActiveCampaign have eCommerce so I can create a product and cart page and integrate with credit card processing providers like Stripe. In my opinion, this is the only downfall currently of ActiveCampaign.
It's super easy to use, particularly with the automations. I previously came from Infusionsoft and found that to be so much harder and uglier to use. I could also see this being a great tool for those in business that deal a lot with sales, as the CRM pipeline feature is super nice.
Terri Maxwell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to manage leads, and email nurturing campaigns. We specifically purchased ActiveCampaign to increase the visibility of user interaction and analytics. We found it very easy to use and extremely effective. We can now see how and when users interact with our content, communications, and campaigns.
  • Campaign Management
  • Nurture Campaigns
  • Lead Tracking
  • Simplifying the packages (sales and email nurture)
  • SMS marketing - we just found we had this capability
ActiveCampaign is easy to use, especially for entrepreneurs and small businesses. We were able to quickly stand up the system, develop initial campaigns, track results, conduct A/B testing, refine campaigns based on results, and target specific campaigns to users who want to be served a specific type of content. This combination increased our results and effectiveness.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At my company, we are always looking for easier and faster ways to get our message in front of the right audience, at the right time. Active Campaign makes that really easy for us! Right now we have over 18,000 people on our email list, and we send out about 3-5 emails per week. 1 of which is always completely automated. Without Active Campaign, our sales would be HALF of what they are.
  • Automations
  • Inbox Delivery
  • Quick Broadcasts
  • Complexity
  • Overwhelming onboarding
  • Editing functionaility within the email editor
I suggest anyone who wants to send emails to use Active Campaign - especially for coaches & entrepreneurs who need to be consistent with their marketing and branding efforts. And especially for any company or organization that prioritizes sales.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The main goal for our company is to increase our customer base. We use ActiveCampaign mainly to create email campaigns to introduce current customers to new products and warm leads to our company's portfolio. The great thing about ActiveCampaign is that it is very easy to track how many people opened the mailings, replied, and clicked on links. Also, it is very easy to perform an A/B test on each campaign. Besides, ActiveCampaign makes it easy to generate a good-looking email and landing page by providing various templates. One of the things that could however be improved is the integration with Salesforce. Currently, we are able to sync contacts between the two platforms but only to a limited extent. It would be great to be able to track SF emails with the same metrics we have for AC. Besides, it would be helpful if when we delete contacts in AC, they are deleted in SF automatically as well.
  • ActiveCampaign provides various templates to create a professional-looking email
  • ActiveCampaign makes it easy to create your own landing page
  • Clear overview of metrics for each email campaign
  • Deal overview gives a good impression of the sales funnels
  • Integration with Salesforce > automatically delete contacts in SF if they get deleted in AC
  • Offer an opportunity to resize images
  • Increase the "delete contacts limit" so that the contact list can be adjusted at all times
ActiveCampaign is perfect for creating email automations to inform current customers and track how many people open the emails and click links. However, ActiveCampaign is not appropriate to generate more leads or contact businesses from a database since contacts need to be opted-in before you can send an email through ActiveCampaign.
Cornelius Menges | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is one of the best email autoresponders I know. Easy support, easy to use, campaigns can be fast and quick sent. Nothing else is needed.
  • Customer Support
  • Newsletter sending
  • Usability
  • Easier Image editor - it has some bugs.
  • Less features, less complexity.
  • More direct response email templates.
ActiveCampaign is well suited for coaches, consultants, e-com brands an in general any company that needs to send marketing emails. It isn't suited for personal things like direct outreach specific for some type of prospects or customer support.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Active Campaign integrated with our ERP. We use it as a CRM to mainly send out newsletters and track the website onboarding. Active Campaign solves many issues: segmentation of our clients' information, tracking of the open/read/click KPIs of the sent newsletters, e-mail automation (as in, if you read and clicked this link on an email, 2 weeks later, receive that other email).
  • E-mail automation based on trigger events (visited this page of our website --> receive that email).
  • Segmentation of clients based on tag (actions they performed) or lists (to then use in newsletter sending).
  • Integrations with other tools (such as Stripo for designing the e-mails).
  • Clients' activities (log).
  • Database could be faster when reorganizing data.
We send out a newsletter of the new lighting products every Tuesday. I have an automation ready that captures everyone who reads it AND clicks on a link AND has not yet a logged in account with us. Those contacts fall in a "to-call" pipeline. It helps me track and convert the interested ones into active clients.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is a pretty powerful system all in all but definitely requires that the user has some level of understanding how to use a CRM and light programming background. I have setup ActiveCampaign for a few of my clients over the years and there is a bit of a learning curve. It took several attempts to understand why certain were not working. The tutorials were lacking and made assumptions as to how people understand how to create various campaigns and workflows sequences. I would say it was nice that it had various templates for welcome sequences or follow up or abandoned cart. Also, in terms of cost it is better than Hubspot, more powerful in terms of the ability to embed code or add more functionality but all of that powerful comes at the cost of the users understanding of the platform. I would recommend ActiveCampaign to immediate to advanced users who really want to have the ability to create integrations with other software programs or systems - like tracking leads through Google Ads or some other advanced techniques.
  • Power programming tools
  • Integration tools
  • Various workflows templates
  • Creative email ideas
  • Poor tech support
  • Outdated tutorials
ActiveCampaign is best for experienced marketers or those who have an understanding of programming. If you have used workflows or used other programs like Constant Contact using ActiveCampaign will be a delight in terms of more robust tools and functionality. If you’re also trying to capture lost sales abandoned carts - using some of their technology can help identify any leaks in your sales funnel.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign to design complex email automations to welcome new email leads and guide them through our brand and products. I also use ActiveCampaign to send email campaigns to build an online, trustful relationship with the people on my mailing list. The main issue it addresses is being able to automate many emails and have a great delivery rate.
  • Creating and managing complex email automations.
  • Segmenting a mailing list to better target an audience needs.
  • Designing an email to fit your brand.
  • Sending email campaigns to thousands of people with a great delivery rate.
  • They could improve the ease of use.
  • They could improve the quantity of tutorials in other languages.
  • They could improve the ease of getting a handle at first use.
ActiveCampaign is particularly well suited if you have to send multiple emails and even create automations to welcome your new leads or new clients. It is interesting if you have to segment your mailing list to send different emails based on your segments of your audience to better fit each one's needs. It is less interesting if you only have a small website and only send an email from time to time, without any automation required.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We help women with PCOS overcome their symptoms. They give us their email to watch our webinar and then ActiveCampaign sends them an email automation sequence. We use it to communicate with clients who have joined our online coaching programs. We also use it to send out newsletters to our leads.
  • Easy automation
  • Easily integrated with my ClickFunnels account
  • Love the separate list building
  • Sometimes the log in is a real struggle and I'm not sure why.
I have loved ActiveCampaign and haven't had any trouble with it. It accomplishes the tasks that we need to be accomplished. I also just signed up my second business to use ActiveCampaign for its funnels as well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to send email marketing messages to our followers. Each week we do a live show and the day before we send out reminder emails of the upcoming event and then a final email just before we go live. We also make use of ActiveCampaign to do follow-up funnels for people who subscribe to our list through a lead magnet.
  • Nice builder
  • Great automatisations
  • Work very well
  • Contact filter is not good
  • Make a better UX on contact page
  • Make it an application
Use Cases and Deployment Scope; We have used ActiveCampaign for over a year. We use it for customer management and automatic emails. Great functionality and customization. Easy to scale and tailor for large or small data sets. We have only begun using the many features available. Thank you for this application.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign as a CRM, it's segmentations to send the right information to each subscriber. We use automation when new users subscribe and in our launches. And we use the campaigns to send newsletters regularly.
  • Automation Workflows
  • Contact Segmentations
  • Crm
  • Lead Scoring
  • Integrations
  • Form option creation
  • Lead scoring included in all plans
  • Free version
ActiveCampaign is a great email marketing and automation tool but it's not the cheapest. It's great for projects who strongly bet on this kind of feature as marketing communications. If you only want to send a newsletter every now and then, you probably won't profit from all its possibilities.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to better engage our email subscribers and automate many of our email campaigns to ensure things run smoothly. We began using ActiveCampaign primarily for the automated workflow features that are so much more simple to use than other tools we've tried in the past.
  • Automation Workflow
  • Email Capture
  • Email Designer is Clunky and More Difficult that Some Competitors.
  • We saw an immediate drop in open rates compared to the previous tool and ActiveCampaign has not been able to help us know why.
ActiveCampaign is great for automating a lot of email tasks. If you have lots of autoresponders and want to tag users based on their activity within your campaigns, there's no tool better. My biggest concern is that we brought over a list that was getting 20-30% open rates and now we get 1-3% open rates instead. So far, ActiveCampaign's customer support has been unable to help us figure out why this is actually happening.
Kevin Carney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Active Campaign to collect contact information from a form on our website, then send emails to people according to whether they did or did not open the initial email and whether they did or did not click the link to visit a page on our website. The next email in the sequence is determined by what they did or didn't do with the last one.
  • Allows next actions/emails to be based on actions taken on the prior action/email.
  • Allows highly customized lead flows using what is mentioned above.
  • Allows for HIGHLY personalized email sequences.
  • It would be great if social media activity, or non-activity, could be incorporated into the automation flows.
  • It would be nice to be able to send one email to a number of selected contacts within a list.
When someone is willing to invest the time in building the highly customized automation flows that are the true power of ActiveCampaign, the value of ActiveCampaign can't be beaten. You can build drip campaigns and there are definite uses for them, but chaining automation together based on what actions were or were not taken from the last one is amazing when you consider the subscription prices.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign mostly for email sequences, but also occasionally for landing pages when necessary. We also use it internally to idea board our funnels and analyze what subject lines or email content are and are not working. Email marketing is our #1 seller and way of communicating with our network, so our ActiveCampaign account is vital to our company's success.
  • Email campaigns
  • Email marketing
  • Email sequences
  • None
This is best for companies with active marketing funnels and needs to reach a large number of people. It is also perfect when using analytics. This product is not likely the best fit for "solo-preneurs" who do not plan to have large teams or teams that do not need to send mass emails. It is overall intuitive to use, and I highly recommend it for those working in a collaborative marketing environment.
Richard Schlue | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using ActiveCampaign as our CRM / campaign Manager / sales funnel origination system / etc. So yeah we use the natural integrations and Zapier integrations en masse for our B2B and B2C efforts.
  • Ease of set up - I am not a coder but have been able to set up multiple automations.
  • Powerful as you want it to be - allows you to use it by drop drag if you want or with internal AI.
  • Ease of billing - simple to decide exactly what package you want to use.
  • So much more user-friendly than any of the other systems we have had and looked at prior to deciding to use.
  • More natural integrations are needed. Zapier is great but just an extra step to confuse.
  • More graphics capabilities - as of now Mailchimp does have a better level of graphics for campaign emails but not by much.
  • a simpler level of training. They have training but due to there being SO many different pieces of training, it is easy to get lost.
The Campaign Management is simple and elegant but the CRM is still simplistic ad could use some more touches.
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