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ActiveCampaign

ActiveCampaign

Starting at $19 per month
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Overview

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

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Recent Reviews

TrustRadius Insights

Confusing and overwhelming user interface: Several users have found ActiveCampaign's user interface to be confusing, overwhelming, and not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • List management (650)
    9.6
    96%
  • Standard reports (584)
    8.0
    80%
  • Dashboards (597)
    8.0
    80%
  • Email deliverability reporting (631)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.activecampaign.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

3 simple steps to writing great emails using AI in 6 minutes

YouTube

Getting Started With Automation In 5 Minutes With Free Templates

YouTube

A/B Testing automations using the drag and drop builder (Case Study)

YouTube

Getting More Deals With This Automated Cold Email Outreach Tool

YouTube

ActiveCampaign Updates: AI Tools, and Advanced Segmentation

YouTube

Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.6
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

9.5
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.3
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is ActiveCampaign?

ActiveCampaign offers small teams a platform for intelligent marketing automation. According to the vendor, customers from over 170 countries use ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

ActiveCampaign Videos

Using automations to save time and push podcasts with Caspian Studios
Making more money using advanced Abandoned Cart Tool [eCommerce 2023]

ActiveCampaign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

ActiveCampaign starts at $19.

Mailchimp, HubSpot Marketing Hub, and Klaviyo are common alternatives for ActiveCampaign.

Reviewers rate Integration with SugarCRM highest, with a score of 9.8.

The most common users of ActiveCampaign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(895)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.

Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.

ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.

Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.

Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.

Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.

Attribute Ratings

Reviews

(101-125 of 676)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to keep our current and potential clients organized and ensure their information is updated, as well as sending marketing campagins.
  • Customer Support
  • Customizable actions
  • Keeping contacts well organized
  • Tags seem to randomly malfunction when sending campaigns
ActiveCampaign is great for most of our daily operations, including marketing campaigns and keeping our contacts organized. However, occasionally, there is a small, unpredictable glitch that causes some headache. For example, there was an issue with a marketing campaign that only went to some of the desired contacts for no apparent reason, despite the necessary logic being in place. You have to learn how to predict what tends to go wrong and work around it, which once you know is fine, but it can cause a problem the first time or two it happens.
Score 9 out of 10
Vetted Review
Verified User
We switched from another platform a few years ago and mainly use ActiveCampaign for our email marketing. Since then, it has streamlined our efforts and we've seen a positive impact from our community. Because it's so user-friendly and easy to understand, our email marketing has improved greatly and allowed us to automate a ton of communication.
  • Customizable Templates.
  • Easy to Understand Automations.
  • Segmentation for Targeted Marketing.
  • CRM is slightly confusing to understand.
  • Integrations can be hard to connect at times.
  • Every once in a while certain automation won't trigger correctly and it's hard to figure out why.
ActiveCampaign is a great platform if you're looking for user-friendly, easily customizable email marketing. They also have a really great customer service team that will help you with whatever questions or issues you may run into. I've had awesome customer service reps help me any time I need assistance and they are always quick and efficient with their solutions.
Paula Tadzik | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I switched to ActiveCampaign when I needed more from my emails. I loved ActiveCampaign as it allowed me to run my business efficiently and also scale and expand to other parts... I love the automations, being able to run different emails to different lists, tag, and keep my business goals clear.
  • Automations
  • Tracking links
  • Allowing easy building of emails
  • UTM tracking in Google
  • Not always easy to use dates and times for automations - could be clearer
  • Adding more touch points for customers on the Lite plan
  • The training modules be centred around the plan you are on
I always recommend ActiveCampaign to my clients and those in my membership group, I understand it well and its intuitive enough to teach to other people. I am able to demo and walk through very easily using my account when I am teaching others. Although, I would like a demo account where I don't have to disclose my business data to those who I teach.
December 31, 2021

Great Platform

Ahkisha Owens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am absolutely glad that I found this platform for my email campaigns. I use this to schedule my emails and to stay in constant contact with my clients and potential clients. The email campaigns are so easy to set up and get started. Before ActiveCampaign I was not getting out my information on a regular basis and now I can stay top of mind with multiple emails thru out the month without me having to do it. Set it and forget it. The analytics help me stay on top of people who do not want an email or if they click any links in the email. Fantastic platform!
  • Campaigns.
  • Analytics.
  • Forms.
  • Make pages available for everyone.
  • More detailed instruction.
  • Training for improvement.
For me, it is exactly what I was looking for. If you are a person that needs to send emails on a regular basis then this is the platform to use. It probably would not be a good investment if you only send a few emails a month, but you can send single emails.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign as an email response and automation, sales automation, and SMS messaging tool.
  • Customer Service
  • Tech support
  • Sales Automations
  • More User friendly
  • Reduce learning curve
  • More tutorials
We use it in an online-based business that coaches ADHD writers. I think an online-based company would really get a lot of use out of all the features. The sales automation is great and there were no glitches on the day of our campaign launches. It was worth the extra money.
Jack Foster | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign for all our email automations, email campaigns and even as a CRM in some cases. We needed a solution that could help us build out great looking email templates for our clients and perform complex automations that help make everyone's lives so much easier. Many of our clients have under 2500 contacts which makes ActiveCampaign an extremely affordable option for them.
  • ActiveCampaign is great for creating simple and complex automations easily and for almost any use case you can think of.
  • No code Email template design. ActiveCampaign allows you to quickly create stunning email marketing templates with no code (though I think you also have the option to use code if you want to).
  • ActiveCampaign as CRM may not be the most powerful although when combined with their automations it may well be. But typically we use it in its most basic form and this allows our clients to manage their clients very easily with little interference or even education from us.
  • I use the ecommerce feature for email template design and there's been a bug where I can't change the colours of the shopping block to match a theme. Which is annoying in of itself and is actually quite critical but beyond that it would be nice if they could either fix it quickly or keep me up to date on the progress of the fix.
  • It could be a little bit easier to find pricing online.
  • Support isn't online at all times of the day, which is understandable but definitely would be a nice thing to have.
If I'm being honest, I haven't tried many of ActiveCampaign's competitors so I can't say with certainty that it is clearly the best option. However it very rarely fails to do what I need it to, and the innumerable options it gives me in terms of automations really appeals to my nerdy side.
Charlie Piehler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We need an automated way to reach out to customers and potential customers in their inboxes. Sharing valuable information about why our company can help and why they should talk to us. We've looked at many email marketing providers and ActiveCampaign is robust enough to handle the integrations and automatons we need at a price that is competitively affordable.
  • Email Automation
  • Email Template Drag and Drop Builder
  • Segmenting Email Lists
  • Attaching specific lists to automation campaigns
  • Their drag and drop email template builder is limited. Need to know CSS to make the emails really shine
  • Phone Support would be valuable occasionally
We've looked at many email marketing providers and ActiveCampaign is robust enough to handle the integrations and automatons we need at a price that is competitively affordable. they do a great job with their customer support chat as well to give you the tools you need to implement the email campaigns and automations you're after in a relatively easy amount of time.
Steena Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I practically beg my colleagues to switch to ActiveCampaign, especially if they’re moving into more business automation and want to accurately and efficiently track their email list activity. I’ve used a couple of competitor's products and find them cumbersome and confusing. With Active Campaign, automation series are simple and visual, templates are easy to create and edit, and the robust tracking/tagging options aren’t in the way of the normal use for beginners while still being easily accessible for more advanced users. This is an email system that scales with your business and integrates well with sales funnel software.
  • Easy to implement detailed if/then email Automation
  • Templates are easy to use and access
  • Integrates with click funnel
  • Campaign sending has a few too many steps to go through, would love to see more on one page
  • More organizational tools for sent, drafts, and different list emails other than just one level tagging would be great
  • Visual email scheduling for newsletters on a calendar would be a huge improvement to the list style. Drag and drop to reschedule emails would be a godsend!
Honestly, I’ve seen this system scale from total start-up beginner businesses to larger businesses with more nuanced lists.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign primarily for CRM email automation as well as email marketing, lead capture & form building.
  • Customization
  • List Segmenting
  • Easy to Learn
  • Phone Customer Service
  • Signature Formatting
I switched from Mailchimp & so happy I did! The customizations are 10x better, it's so much easier to use, track & plan.
December 29, 2021

Stacks up!

Melinda Saternis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilized ActiveCampaign to help replace the current CRM platform we had been using. It allowed us to reach a larger customer base without interruption and seamlessly integrate our new files.

The tagging ability helped us keep better track of who was actively opening up our emails so we can create new marketing techniques to make sure we were able to attract them. It also made creating automated sequences even easier to maintain.
  • Super easy to search for leads using the tags.
  • Email sequence creation.
  • In general, it’s a pretty easy and straightforward platform that isn’t too complicated but gets the job done.
  • The email builder itself could use some changes and updates to make it a little easier.
It’s really great for someone who doesn’t want to spend a lot of time having to learn the platform but can learn as you go. If you’re just going to use it for simple email sequences, I’d suggest something else. ActiveCampaign has so many opportunities to build and grow your business and provide insight.
Andrea Lupi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We decided to swap from another Email Marketing platform to ActiveCampaign in order to get more tools to track our Email Marketing activity and always improve it to give our prospects and clients the right information at the right time during their buying journey. We were looking for a solution to be easily implemented with our CRM software (Salesforce), and with ActiveCampaign we found the right tool.
  • Scoring Point.
  • Automation linked to the actions made by customers and prospects.
  • Salesforce Integration.
  • Implementation with the Email Template Design Software.
  • User Experience Design.
  • Bulk Tag of contacts.
  • Reports dashboard.
ActiveCampaign is well suited in a company like ours that want to bring Email Marketing to our clients and prospect to a more structured level - than the simple newsletter - integrating the process with software already adopted by the company (as CRM Salesforce). Also, the pricing played an important role in the choosing of this platform, compared with other solutions.
Score 9 out of 10
Vetted Review
Verified User
We needed a good product to use for our weekly newsletters, targeted to both our clients and other external stakeholders. We had already used much software, which we found difficult to use, with not many good templates, and full of bugs and issues with DKIM authentication. ActiveCampaign has solved all of these, giving us an easy, complete, and efficient product, at a terribly competitive price, with the constant availability of an account manager!
  • Email Templates.
  • Easy to configure and build emails.
  • Range of automations available.
  • It is sometimes slow in making the changes and takes good use of the computer CPU.
  • Many automations are NOT for beginners of email marketing and take time to be fully digested.
For any company's email marketing, ActiveCampaign is clearly one of the main go-to choices. Particularly for a small business like ours, cost-wise it is extremely competitive and delivers any possible business need. Great to manage huge contact lists and it also has great and numerous templates for any company struggling to find the right ones!
Wendy Brodeur | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to track leads coming in from our website, email, and phone calls. We use the Deals Pipelines to assist with lead tracking across our sales team. We use the automation features to automate reply emails, notifications, add leads to Deals Pipelines, and more. We use the Campaigns feature to send bulk emails to leads and customers. Using Lists and Tags, we can segment our audience to connect with them.
  • Automations
  • Lead tracking.
  • Bulk email.
  • On-Boarding.
  • Customer Service.
  • Attribution - we have to manually set up UT parameters to learn how leads are coming to our website.
  • Contact sorting - Contacts are automatically sorted alphabetically by email, which is absurd. In order to view contacts by most recent (which to me would be the most desired view), we have to click "Date Created" twice every time we go to the contacts screen.
For our small business, ActiveCampaign is a home-run hit! It has a clean interface that is easy to use. Their how-tos are very helpful. And if you get really stuck, their customer support team is absolutely stellar. It provides everything we need in a CRM plus some without being too overwhelming for our small marketing team. I love that they integrate with so many platforms, too.

We switched to ActiveCampaign earlier this year, and the onboarding experience was superb. They helped us migrate all our information from our previous CRM and walked us through how to use it according to our specific needs. We were very happy with the ease of the transition.

To top it off, ActiveCampaign is so affordable for us. It offers great value, not only with the features included in the platform itself but also with the top-notch customer support. I'm so glad we switched to ActiveCampaign!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We switched from Mailchimp to ActiveCampaign earlier this year as we were having all kinds of issues with Mailchimp and were looking for an email marketing solution that offered decent automation features. We use ActiveCampaign to communicate with our customers and to generate leads among our prospect base.
  • Very intuitive and user friendly.
  • Advanced automation features.
  • Deliverability rate is excellent.
  • The ability to edit plain text versions of HTML emails needs adding.
  • Button text tends to break onto two lines in some email clients.
  • Visibility of contacts within a filtered list before sending emails would be a useful addition.
We used ActiveCampaign to automate communications for a webinar to encourage sign-ups and to follow up after the event. I can’t think of any scenarios where ActiveCampaign wouldn’t be a useful tool.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to manage sales and marketing automation, from their embedded forms to email sequences and website personalization. It's a good way to handle all our automation in one place and make it easy for team members to work on them. While the CRM feature is good, we use it in conjunction with a separate CRM.
  • Email automations.
  • Website personalisation.
  • Marketing attribution.
  • Interface can be quite slow and clunky.
  • Some quirks - e.g. duplicating automations - make it time consuming.
  • Our form validation requirements needed external development - other platforms offer this built-in.
For small and growing businesses looking to get all the key functionality of sales/marketing automation, ActiveCampaign does really well for the price. It can be a little involved to get everything you need from it, but so far there's nothing that I've tried to do that can't be achieved eventually. For larger teams with larger marketing databases, there are other tools that might be more appropriate.
December 24, 2021

Recommended, with caveats

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign to manage my business - all information to clients, or potential clients, goes through here. The time I used to take to follow up with prospective clients has been freed up through automation. I'm able to create my regular newsletters and get an idea of the responses. I am a sole trader and investing in ActiveCampaign really made a difference in how I'm able to engage and develop relationships with people. I published a short ebook earlier this year and it is managed through AC and provides me with insights into what appeals and what doesn't in follow-up automation.
There is a learning curve and there are still areas to focus on and utilize for my benefit. It's not a cheap product but it does provide good value if you fully leverage what it offers.
  • Newsletters/campaigns - I've found it easy to create the newsletter I want to send out.
  • Contact information - particularly the tagging facility which really is useful.
  • Reporting information - great to get insight into what is working and what is not.
  • Deals - I'm finding that this area doesn't yet reflect how I'd like to work. WIP.
  • Campaigns - I've praised this and rightly so, but there are still improvements to be made in formatting and flexibility.
  • Pricing - particularly for sole traders.
For a business with multiple employees, I can see how this can be such a critical piece of software. For sole traders it is useful, but harder to justify financially. Like all software that has flexibility, it requires time to invest in it to get it working and mistakes will be made. I've certainly 'gone back to the start' once or twice in certain areas.
George Anderson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign to keep in contact with my email subscribers, deliver training programs and organize my prospects. I need to be able to quickly and easily send emails as well as have customers purchase programs and automatically be sent the relevant content. It integrates well with other platforms such as ThriveCart which makes it easy to organize.
  • Easy to create automations.
  • Integrates well with other platforms.
  • Excellent and fast support available.
  • Dashboard could have more options for displaying quick access data.
  • Ability to track number of emails a contact has opened.
If you have an email list that you send regular messages to and want a way to develop these relationships, ActiveCampaign is excellent. The automation is excellent and makes creating autoresponder sequences easy. The platform is perhaps less suited to small businesses who are only looking for a way to email contacts occasionally because there are cheaper (or free!) solutions out there that would do this.
Emmi Fortin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign for email automation, landing pages, and forms to capture leads with opt-ins. This helps me create nurture sequences with every new contact added to my list. I use the templates feature when creating emails, which saves me time. I use the tagging feature to segment users based on interests.
  • Great customer service with 1:1 calls monthly included with membership.
  • Integration with other platforms.
  • User education with help articles.
  • The landing page designing could be more user friendly and intuitive.
  • The form feature sometimes doesn’t format to fit different screens like a phone to desktop or vice versa.
I’m a relatively new user of all technologies and know I’m not utilizing ActiveCampaign’s features even close to what I could be. They regularly send me emails asking and suggesting ways they can help me grow my business, and even remind me to schedule my free calls with them. They also offered a free account review to see where I could be improving my stats and usage. The customer service reps have been very helpful and patient on calls and through text chats.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At Worship Sound Guy, we use ActiveCampaign to manage all of our sales email campaigns and to facilitate customer engagement via email. ActiveCampaign allows us to custom-tailor a customer journey that’s engaging and provides value to each individual on our email list. The automation functions in particular are crucial to operating our business successfully.
  • Creating automations and customer journeys easily.
  • Designing great looking emails.
  • Allowing for custom follow-up sequences based on our front-end sales platform.
  • The UI can be a little clunky at times.
  • A fully featured mobile app (or at least mobile compatibility for the website) would be amazing.
  • It’s been a bit disappointing to see that a few basic features (that are available on other ESP’s basic plans) are not available on ActiveCampaign’s Lite plan.
ActiveCampaign is a great choice for any business that needs to communicate to a customer base quickly, efficiently, and in a way that’s customizable. ActiveCampaign is easy to understand and implement which makes it great for almost any use case. I’ve recommended it to several other people who’ve loved it.
Ryan Ploeger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Active Campaign makes one-to-one email marketing, automated email campaigns and sales follow-up tasks much easier to manage than without. A lot of information regarding what a customer is interested in and what they are not can be saved and used in order to provide personalized and more specific emails to current and potential customers. We provide 360° Product Photography software and photography equipment. Active Campaign's ability to tailor and customize how we use it is very helpful. Many mundane and repetitive tasks are done with their platform while having helpful sales data and usage info to know what works and what needs improvement in our email marketing. The customer service has been as good as I've ever dealt with. The excellent help center has answers to almost everything you ever want to know. Their YouTube channel and tutorials are very helpful. Highly recommended.
  • Automating tasks
  • Ability to schedule and set reminders for tasks
  • Automated email campaigns
  • Customer Service
  • Servers were slow at one point but was recently improved and fixed.
  • Increase the features of crafting emails to be as powerful as Outlook and make a one-stop-shop.
Automated email marketing campaigns are what Active Campaign is best at.
Customer Relationship Manager (CRM) is also a huge strength of this platform.
The ability to test what works and doesn't in your marketing is excellent.
The power of its one-to-one emailing can be improved.
Score 8 out of 10
Vetted Review
Verified User
I use ActiveCampaign in my organization to create my newsletters and help me with creating an email list. ActiveCampaign is very focused on user experience so it wasn't difficult to get what I wanted. You can do everything you think about! I am going to use it as well with my online program to send emails with learndash automatically. It doesn't need me to do that so I am spending more time on creating content for example.
  • Helping you to get ready with their features
  • Doing webinars to learn more about marketing
  • Limitless features and configurations
  • Easy to implement with other plugins
  • The menu can be easier to use
  • Sometimes emails take a "long time" to be sent
  • I think it is a pretty expensive service, it could be cheaper
I use ActiveCampaign to automatically [send] my newsletter. But this is not the only thing! I can split my readers into 3 categories with tags (fitness - wellness - health) or add them to all of them depending on what they like to read. It adds a better user experience to my company!
Henri Favier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using ActiveCampaign for the B2B market mainly French market and we implemented both following strategies:
  • inbound recruiting: community generation and activation (through lead generation and marketing automation)
  • implementation of sales strategy for a software - inbound marketing
  • Automations: really easy to understand and implement
  • Landing page and form: template are great and then really easy to use
  • Client services
  • CRM part of the tool could be improved, tracking, task and meeting management
We are currently using ActiveCampaign to manage all our inbound strategy for our financial software addressing the B2B market.
From the lead generation to the lead nurturing, the tool is really appreciated and cover all our needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign offers seamless integration with my other business platforms and allows me to work smarter, not harder. The various features and functions allow me to create custom workflows, automation, and email series with ease. It is more affordable than other email automation service providers. I love that I can set everything up, schedule, and count on ActiveCampaign to run and help manage my business automation.
  • In depth, multi-step automations
  • Contact Management
  • Integrations with multiple other platforms and Webhooks
  • Better email editor
  • Lower price option with less features
  • More tutorials
ActiveCampaign is a great email service provider, automation, and contact management platform. It is great for online marketers, bloggers, business owners, website owners to manage their contacts, email lists, automation, and customer service. My favorite features are the automation and the ability to add in custom webhooks. This allows you to integrate other platforms and software with ActiveCampaign to create the custom automation and steps in your marketing funnels easily.
Luis Alfonzo Camejo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Active Campaign is used to grow the company's email list and stay in contact with the members of our community. It is one of the most important pieces of the puzzle when it comes to building a strong brand and community.

It is simple to use, has GREAT customer service, and they'll go above and beyond to show you how to properly use the tool. In our company, it is the only solution we recommend when it comes to email marketing.
  • Their onboarding process is off the charts! They have a great customer journey that teaches you how to use their product.
  • Incredibly complex, surprisingly simple. Usually, complex software is difficult to use or has a long learning curve. ActiveCampaign is very intuitive and simple to use.
  • They have a great support system. Their customer support is easy to get a hold of and they have plans in place to answer any question you may have.
  • For what we use it it might have a little "too much", but it doesn't really affect our performance. It might just create a temporary distraction.
So far ActiveCampaign is the best email marketing software we have tried.

It has all the solutions that we need and more. Their customer service is ff the charts and will help you quickly with any issues you may have.

Lastly, their education program is great. Thorough resources and opportunities to get on calls with experts that can show you how to properly use and leverage the software to grow your business.

Totally recommend using ActiveCampaign as your email marketing software of choice.
Rod Thompson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to power our Marketing. It is an amazing tool for follow up and stand alone campaigns.
  • Sends sequenced emails in perfect order with lots of customization
  • Tracks new leads
  • Offers great reporting on progression of Campaigns
  • Would be nice if it was easier to set up
  • More visual reporting
  • Easy to understand set up
We have found ActiveCampaign to be very useful for running our Marketing follow up programs. If you are looking for a relatively easy solution with lots of customization, ActiveCampaign is your go-to platform!
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