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ActiveCampaign

ActiveCampaign

Starting at $19 per month
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Overview

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

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Recent Reviews

TrustRadius Insights

Confusing and overwhelming user interface: Several users have found ActiveCampaign's user interface to be confusing, overwhelming, and not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • List management (650)
    9.6
    96%
  • Standard reports (584)
    8.0
    80%
  • Dashboards (597)
    8.0
    80%
  • Email deliverability reporting (631)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.activecampaign.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

3 simple steps to writing great emails using AI in 6 minutes

YouTube

Getting Started With Automation In 5 Minutes With Free Templates

YouTube

A/B Testing automations using the drag and drop builder (Case Study)

YouTube

Getting More Deals With This Automated Cold Email Outreach Tool

YouTube

ActiveCampaign Updates: AI Tools, and Advanced Segmentation

YouTube

Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.5
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

9.5
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.3
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is ActiveCampaign?

ActiveCampaign offers small teams a platform for intelligent marketing automation. According to the vendor, customers from over 170 countries use ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

ActiveCampaign Videos

Using automations to save time and push podcasts with Caspian Studios
Making more money using advanced Abandoned Cart Tool [eCommerce 2023]

ActiveCampaign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

ActiveCampaign starts at $19.

Mailchimp, HubSpot Marketing Hub, and Klaviyo are common alternatives for ActiveCampaign.

Reviewers rate Integration with SugarCRM highest, with a score of 9.8.

The most common users of ActiveCampaign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(895)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.

Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.

ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.

Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.

Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.

Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.

Attribute Ratings

Reviews

(126-150 of 676)
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Devin Ambron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Over the years we've used a variety of email marketing tools. None have given us the power and flexibility of ActiveCampaign. The automation, deliverability, and ease of use for the platform are unlike many other tools which are either too complex to use or too simple to be useful. We trust the tool so much that we exclusively work with it in our agency and recommend it to all of our clients.
  • Marketing automation is straightforward, powerful, and became the backbone for all of the marketing funnels that we build for clients.
  • Reporting is robust enough to give our team an idea of what campaigns are working but without overwhelming them with useless details.
  • Advanced CRM features have allowed us to use ActiveCampaign as more than just an email tool but to drive sales pipelines.
  • In the past, the email composition tool started to feel a bit dated and what appeared on screen wouldn't perfectly match the emails as they appeared in the email client.
  • Sometimes the CRM feature became a little distracting from the core function of the email service where clients would get frustrated in using it for sales.
  • When scheduling broadcast emails it would be nice to have a calendar view where you can see what content is scheduled and a better way to collaborate with the writing team.
Can't imagine a better well-rounded tool to trust your business with. If you're looking for an all-in solution that will grow with your business this is a great choice. For select businesses that are looking to collect funds or track products within their ESP, however, might need to look elsewhere if you're looking for that kind of functionality that you won't have to use half a dozen tools to bolt on to get that to work.
Darren Edwards | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Active Campaign works amazingly well for me. It enables me to track contact details as well as place them in a pipeline. It integrates amazingly well with other apps and allows for the easy setup of automations. I have used Active Campaign for a couple of years now and have no intention of moving away.
  • Automation
  • Integration
  • Contact Tracking
  • Pricing
Performs well if you have a budget for a CRM and intend to use it to track and make contact with your contact list.
Francesco Tonti | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign for event notification emails or automatic flows.
  • Automations. You can send different emails to users, based on their behavior and their level of interest in your business
  • Form is easily embedded in your website
  • Scoring lets you know who your target clients are
  • If a user signs up to two different lists, he will be counted twice
  • Email editor is not so easy to use
I think that ActiveCampaign is well suited in every scenario and in every online business
Diana Robertson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our entire company uses it.
  • Contact management
  • Automation
  • Newsletters
  • Allowing bi-weekly & other frequencies for automation (not only date-based or 1 week apart)
ActiveCampaign is perfect for those who don’t want to know to learn [to program] and just want to automate some simple tasks like sending [a] series of emails once a purchase is done. It’s also a great, easy-to-use contact management tool and a perfect email software with all the tools needed to create beautifully designed custom emails.
Score 9 out of 10
Vetted Review
ResellerIncentivized
We use AC to email various lists daily. The platform has worked relatively flawless compared to others that we've tried. The editor is somewhat glitchy, but otherwise I've not seen any issues with AC at all -- deliverability has been great. Tiered pricing makes it an easy recommendation for clients that have smaller lists.
  • Deliverabilty
  • Automation
  • Scheduling
  • WYSIWYG Editor is glitchy on occasion
  • A better way to sort user engagement would be great
ActiveCampaign is the ONLY ESP that we recommend to our clients. We've tried at least 4 others and none of them come close to being as user friendly and accurate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is an essential tool in our marketing and sales department. We are able to gain valuable insight into how our campaigns perform and how we can better connect to our clients.
  • The automation builder is a huge timesaver. I am able to automate many tasks such as alerts to sales which keeps the marketing team and sales team all on the same page.
  • The campaign builder is easy to use and makes beautiful emails that are consistently rendered correctly across multiple email service providers. The drag and drop functionality really makes creating emails a breeze.
  • The reports I can generate from campaigns are detailed and have everything I need to analyze and adjust for future campaigns. The reports can also get very detailed based on what information needs to be reviewed.
  • The CRM has some limitations, that make it difficult to use. We use another CRM in addition to ActiveCampaign so it isn't a huge deal for us but it is a sticking point for some. For example, users don't have the ability to assign more than one email address to a contact which makes organizing communication a bit of a stress.
  • Some bugs pop up here and there in the email builder like the undo button not functioning properly or text boxes/images not being placed where they should be but these are minor inconveniences in the scheme of things.
ActiveCampaign is suited well for small businesses who are looking for a service to provide email marketing, automation, and reports all in one place. The dashboard is very intuitive and easy to navigate making it easy for people who use it every day to those who check in occasionally to find reports.
Julie Barber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We're using ActiveCampaign to capture initial lead information and then automate content sharing and progression through the sales funnel. We've been able to automate nearly 90% of our processes using ActiveCampaign and can focus our human efforts on the real value-add steps within the process. We've only scratched the surface of what it can do so far, and we're using the free raining to keep building knowledge amongst the team, so we can continue to leverage the product to the best advantage.
  • Distribution list creation and management
  • Creation of standardized emails which can be customized using customer tags/fields
  • Provides great data on how people respond to marketing, where they stop/progress in a marketing campaign
  • A little more flexibility and functionality on email templates would be the icing on the cake.
ActiveCampaign works really well for managing traffic from social media adverts, or for triggering a marketing campaign to a distribution list and then managing all the steps that follow. The CRM part is still appropriate for all clients, but for some client types, the automation may not be appropriate, depending on the sector and client relationship.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am using ActiveCampaign to handle my email marketing for marketing and customer service purposes. It helps me give clear communications to my existing clients. It helps me to nurture potential clients. The automation feature saves me lots of time in organising and managing my contacts which is super handy.
  • Easy to use interface
  • Creating custom fields is straightforward
  • Creating automations is simple
  • The email editor is smooth
  • Reporting could be more robust
Small businesses and solopreneurs would benefit from the easy-to-use and straightforward solution that ActiveCampaign offers. The automation features are plenty for most small to medium-sized businesses as other automation platforms can be way too huge with excess features. It is very affordable as well when compared to other solutions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign as my CRM and my email automation solution. It is used across my entire company, although my company is a small company of only one--ME! I was looking for a solution that would help me track my multitude of various clients while simultaneously allow for automation and email management. After looking at HubSpot and having used MailChimp previously, I found ActiveCampaign to be a solid solution for this purpose. It allows me to track my sales funnel, send out regular emails, and serve as a CRM with automation that reminds me.
  • Automation
  • Email management
  • CRM
  • Allowing for more than one email address per user
  • Allowing no email address for a user
  • Allowing for quicker loading up of certain pages
I find ActiveCampaign to be very well-suited for working as a [life] coach with many clients at various stages in their process with me. One of the most important parts for me was finding a solution that allowed me to not let anyone fall [through] the cracks in the sales process. This catches everyone no matter where they are. This solution is not a good CRM for someone that is a product-based business because it doesn't allow for inventory. If you are in a people-based business, this should work fine for you.
Tameka Allen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign to manage email marketing campaigns and automation. It is being used for sales and marketing purposes. It has allowed us to generate leads, automate nurture sequences and sell services through special promotions. Overall, we've been very happy with its functionality and email deliverability. After trying other systems, we've found ActiveCampaign best meets our needs.
  • Email Deliverability
  • Marketing Automation
  • Email Segmentation
  • View contacts who clicked in a campaign from the campaign report
  • Advanced search for subscribers who haven't engaged with an email within a specific time period.
ActiveCampaign is a great email/CRM choice for businesses at any stage. It has basic features for the business just starting out and is robust enough for corporations that need more advanced features (especially if you're using software like InfusionSoft/Keap). I would especially recommend it for businesses that want to increase efficiency with marketing automation.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Active Campaign is being used by the company executive to write informative emails to attendees of our events. Before and after the event happens. Also, to collect names of those interested in specific events coming up, signing up to get on a 'waitlist'.
  • build campaigns
  • Tagging
  • customer service
  • More explanation as you pick a task for an automation on what that will do for the automation. I made sooooooo many simple mistakes in the beginning that caused quite a few an hours to fix.
  • Emails in campaigns can only be found to 'duplicate' or review by getting into a campaign. Would like to access all emails I have sent from one location in the platform.
  • It's big and complex. I am only using a small percentage of what it offers. Feel like a guppy in the ocean and wonder what I am missing out on. It can be really overwhelming for a small business owner starting out. I wish there was a more basic, entry level to Active Campaign that had just 10 things you can do. The top 10 things you can use the platform for to jumpstart your business. And then add on from there.
My recommendation would depend on the skill and experience of the intended user. Active campaign is great for automations and tagging. Assigning task to contacts as well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is being used by my organization across the whole organization. It makes reaching sales prospects an absolute breeze.
  • Organizes contacts
  • Suggests effective formatting for e-newsletters
  • Organizes my email sales strategy
  • More accessible tutorials on the homepage
  • Better integration with LeadPages
  • Built-in reminders to check that everything was included in a newsletter going out
ActiveCampaign has been a very useful tool for me in helping me reach my growing audience. I have been able to craft polished newsletters that give my brand a professional appearance, and to gather helpful analytics regarding my audience. I would recommend this software for anyone who wants to send highly professional-looking e-newsletters that do justice to their brand.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is very easy to set up automations and there are lots of different types of actions that you can create depending on the actions that subscribers take. This can be triggering other automations, delivering lead magnets, tracking engagement, etc.. There are also many different apps that can be integrated.
  • Integrating with other apps or softwares
  • Tracking actions taken by subscribers
  • Being able to segment your list to make things more personable
  • There might be able to be descriptions of certain things that could use less technical words to help beginners understand more easily.
ActiveCampaign is well suited for sending out email campaigns to sell products or services through single emails or automations. You can deliver access to products or lead magnets. This might be less appropriate for anyone that doesn't need as many options for different types of automation. It is simply way more than enough.
Score 10 out of 10
Vetted Review
Verified User
We are utilizing ActiveCampaign for our Sales, Marketing, and Support department. It is essential for us in keeping all of our leads organized in a central database to be used between multiple members in our departments.
  • Easy to use the Automation feature
  • Great for Mass Email Blast
  • Super Versatile with integrating Lead Capture from multiple websites such as Wistia, Vimeo, etc.
  • Could have a better dashboard for sales
  • Content manager could have a better folder structure
  • A direct link to access a dashboard that could be customized for reports could be useful
We are utilizing it for Sales, Support, and Marketing. Although this is more of a marketing platform it is still powerful with all the features it contains and at a great price. Because it is not really a Zendesk type platform it lacks some of the support features, but nothing that is a deal-breaker.
Matt Wolfe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign in our business to alert our email subscribers when new podcasts or videos go live on our various media channels. We also use ActiveCampaign to put relevant offers in front of our audience in a very targeted way. Based on the content or emails that the subscribers consume, we can target the best possible emails to the best possible audiences. It's used by multiple team members within our business.
  • Segmenting email subscribers into relevant subgroups
  • Sending and tracking email response rates to a large list of subscribers
  • Storing and organizing various details about subscribers for easy reference
  • I'd love to see more of the advanced split-testing type features on the lower-tier plans
  • Sometimes the logic around who should be getting what emails can get confusing
  • The WYSIWYG editor can sometimes be buggy when building visual emails
We actually recommend ActiveCampaign to others quite often. It feels suitable for anyone who wants basic email marketing and the ability to just send mass broadcasts. It's also suitable for companies that want to get more advanced and really target their messaging to specific users. We'll often write a single email and then have sections of the email swapped out with different text if they have a specific tag. The detail in which you can target and customize emails is amazing.
September 30, 2021

Active Campaign Rules!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Active campaign helps me automate, laborious tasks which otherwise I would need to hire a staff member for. It's simple and easy to use and extremely helpful. It helps me automate and run onboarding emails for new clients promptly when I choose so that every customer gets the same experience.
  • Automations
  • Customer Service
  • Data collection forms
  • Personalisation
  • Support
  • More design functions within email building
  • More Form design options
For people in my sector, ActiveCampain is a must, in my opinion, it's so useful to be able to provide a systematized service which is the same for every client going through it, regardless of date or time. It's a bare minimum expected for professionalism, and it's a fantastic resource. Alongside this, it makes email marketing incredibly easy to do and get on top of.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our entire growth team uses Active Campaign in some capacity. We use it for marketing efforts with email campaigns. We use it for sales with the marketing automation that can be created - email sequences, etc. And our sales team uses it for our sales pipeline - implementing lead scoring and more. We also have it set up to use for custom CRM purposes for customer success - it's an all-in-one growth tool for us.
  • Email marketing
  • Sales pipeline
  • Automations
  • Task management
  • Integrations with third parties
  • Reporting
If you're looking for an all-in-one tool to manage email marketing, and lead nurturing automation up until the conversion. It may not be the best option for managing all the data points of your customer base if there is not a direct integration with your POS system. However, if you're looking to simplify your stack for marketing and sales, Active Campaign is a great place to look!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our whole business uses ActiveCampaign in all our communication with our customers for newsletters, broadcasts, announcements, events, and offers. ActiveCampaign is such a powerful tool when it comes to communicating in a natural and engaging way with our customers. To our organization's authenticity is important, and with the help of ActiveCampaign, we're able to come across more relatable, thanks to the personalization and other smart features.
  • Handle automations like no other service out there.
  • Is able to create more finely tuned interactions and adjust content based on user interaction.
  • Superb deliverability. In my experience very few emails go into spam folders thanks to the stellar backend of ActiveCampign
  • The automation takes some time to build. There are helpful templates, and yet I find myself wanting to build from scratch which is a bit more complicated.
  • They recently launched the page builder for landing pages that is good. And I'd like to see the feature improved and receive a facelift to look a bit more modern.
It's by far the most powerful tool for handling our customer communications, and I think the "TAG" function is such an important part of the ecosystem of ActiveCampaign that has helped us stay organized. ActiveCampaign has a highly scalable price plan which makes it perfect for small and large businesses - which is why I always recommend my clients to use ActiveCampaign.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Active Campaign is used for all main day-to-day functions, including funnels to connect with leads and automations to best serve current customers.
  • Very simple to get started if you're familiar with marketing software.
  • Impressive customer success initiatives. Reps from Active Campaign work with you to actually get more out of the platform and only upsell where it makes sense based on current operations (aka they're not annoying or spammy).
  • Loads of documentation that helps with learning all of the features.
  • Active Campaign doesn't have any noticeable limitations with the way I use it. It may be somewhat challenging for a user who has never used any automation software, but that's very quickly remedied by the company's support & documentation.
ActiveCampaign excels at all daily marketing needs + online automated course delivery. There are many creative, yet simple, ways to achieve everything I need out of this software. I haven't run into a scenario yet where ActiveCampaign isn't useful.
Score 8 out of 10
Vetted Review
Verified User
It is used to record videos for customers. I use it more for customers.
  • Tagging
  • Atuomation
  • Optional texts
  • Design shown in some devices
  • Design of emails: sometimes I struggle with something that can be made, but there is an error with it after done, but I was able to do it that way without an error message
Is well suited for ecommerce or when many automations are used. If first time with email marketing and no automations intended, people often select free apps, and it is OK, if they will not take advantage of all the superb options of ActiveCampaign.
Justin Meadows | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign's automation to help onboard new clients and give them a great experience while taking the workload off our support staff. We also use it for announcing new content that we publish to our audience. We just implemented new automation to collect customer feedback and encourage Google reviews for our business, it has been working really well.
  • Automation
  • Integration with other tools
  • Broadcast emails and data
  • The email design editor is not as easy to use as some other tools
  • Creating the automations can be overwhelming, we hired outside help
  • Ability to control the mobile layout on emails is very limited
ActiveCampaign is well suited to businesses that need a bit of marketing or client onboarding automation, but it can be a bit too cost-prohibitive to newer businesses starting out that just need [a] simple email database and broadcast functions with very limited segmentation (not ready for the more powerful features yet). So often I don't recommend it to newer businesses.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is used by one person in our department — our backend tech. It's used across just our segment of the organization — the mental health and suicide prevention segment. It does several things for us:

  1. Stores all of our contact information
  2. Segments our contacts based on what workshops they've signed up for
  3. We use it for our sign-up flow – and automation so that people can get reminder emails immediately upon signing up, the day before, the day of, and the day after.
  4. We use the form for our website and on occasion, when a client asks, we supply them with the short code so they can embed it on their website.
  • Timely Customer Support (live chat and they can fix things/review things for you) — this was a big plus when we switched from Mailchimp which offered little support
  • The amount of things that can be integrated into the automations (ie texting)
  • General organization and an easy to use site. Lots of sites are complicated, but ActiveCampaign has a easy-to-navigate website.
  • Random glitches can occur — and ActiveCampaign does not give a heads up about them. We lost several participants to numerous workshops over a month period because there was a glitch with Automations across ActiveCampaign – but there was no communication giving us a heads up about it.
  • IT Desk — I've had issues go unresponded for 2+ weeks. By the time someone got back to me I had just worked around it.
  • I would love to see an option to have people pay via the online forms.
I think ActiveCampaign is well suited for an organization with a large amount of information and a lot of processes going on at one time. I wouldn't recommend it for a new business or a small non-profit. When we were just starting out, I used MailChimp and was happy with it, but grew out of it — and am now very happy with AC.
Adir Ron | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We are using ActiveCampaign for both Marketing Automation (i.e. automated educational sequences for existing users) as well as a CRM platform, for managing our Sales pipeline.
  • Very simple drag-and-drop template builder/editor
  • Robust automation planner
  • CRM functionality is sub-par compared to other CRMs
  • Reporting is very basic and lacking advanced functionality [for my needs]
  • Advanced automations, triggers, and connections between workflows are not working well at all
  • [In my experience], the Chatbot is extremely basic and lacking
If you have a simple mailing list, and are looking for a simple Marketing Automation tool to manage mailing list subscribers and the email communication itself - ActiveCampaign is a great platform for you and well-priced too.

However, if you're a power-user, looking to create complex automations and workflows, and/or looking to manage your actual Sales pipeline - unfortunately, ActiveCampaign is NOT the platform for you.
Consider either going for a different all-in-one or splitting your needs and using ActiveCampaign only for the marketing automation part and not the CRM part.
Score 10 out of 10
Vetted Review
Verified User
We use ActiveCampaign as a fundamental part of our business. All leads go through automatic funnels created with ActiveCampaign in which value is added to them, they are qualified and they become customers.
  • Ease of creating automations.
  • Simplicity of use.
  • Contact management.
  • Application speed.
  • Maybe too many options with the conditionals
If you are a beginner, ActiveCampaign may be somewhat complicated and its learning curve is not the fastest due to its large number of options, but if you want something serious and professional for your business, ActiveCampaign is the best option on the market without a doubt.
Alessia Scognamiglio | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been using it for email marketing purposes for my business.
I am a psychologist and solopreneur and I use ActiveCampaign to manage my list of contacts, build automations, welcome sequences, and send newsletters.
It's good to have a CRM and email tool together. It helps me to keep in touch with people.
I've also used the landing page builder for another business and I found it very useful and the result was quite professional-looking.
  • Tagging system
  • Automation building
  • Landing pages
  • More design tools
If you have to just send an email maybe AC is too much, but if you are a small business you'll definitely need a tool like this.
The price is quite competitive, it has many tools within one, and the customer service is very useful and ready to understand your needs.
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