ActivTrak

we use ActivTrak to track our employee's working hours and evaluate their workload and productivity. When organization is getting bigger and everyone is so busy on their own things, it is critical to have a system to be a fact checker to reflect which team has the most working hours and further, if the most working hours, it is caused by more business demand or just unnecessary processes internally, etc. and how to improve it.

We are an Insurance Agency and have used ActivTrak to accomplish several things for our team. 1) To measure our team's workload. To make sure they are not running at maximum levels for long periods. 2) We use the screen capture as a backup to our E&O. We've had times that ActiveTrak captured confirmations from our carriers that changes have been made, only to find out later that the submissions didn't go through. The screen capture has provided proof that we did indeed process the change. 3) To help efficiency and workflows. Seeing how our team navigates through their work has allowed us to train and find better options for how they are doing work. It isn't only about getting more done but having our team spend less energy (emotional or physical) working through their daily tasks. and 4) tracking our team's performance as they work remotely. While we have a great team we can trust, it is good to verify and reward those who are performing well.

This is a great program to reclaim you and your organizations day.<br>It works well and allows visibility to be controlled of what you need/want to see. Suggestion is not use this in a way to snoop but allow you and your team to reclaim time they may not notice they are using in some areas

Activtrak is a tool we utilize for new hires as well as those on improvement plans/probation to help ensure they are efficiently and effectively working to their full capacity. <br><br>The main issue I've noticed is it may reflect someone is productive when they were not but screenshots allow me to verify that.

We utilize ActivTrack as a way for our employees to understand how they are spending their time and give our department managers the insights to assist them in becoming more productive.

We use it to ensure that our employees working remotely are in fact being productive. We compare productivity when working remotely vs in the office. We look to see when employees are overworking so that we can provide proper support. We also have strict policies for use because we are a defense contractor. We use the alerts to let us know when someone is doing things that are prohibited (ie. using dropbox, storing data to a USB, etc)

ActivTrak is a great platform, we use it to track agent productivity. It helps us classify programs and websites that are visited as Productive vs. non-productive and ensure agents time is being spent on work related tasks and not spent shopping or on other non productive sites.

We use ActivTrak to monitor employee's productivity and overall efficiencies.

ActivTrak has truly our business. As a manager, staying on top of everyone's tasks and productivity used to be a bit of a challenge but since we started using ActivTrak, I feel like I have a personal productivity assistant when I need it. The problems we were facing were remote users but now I feel comfortable with this great tool.

ActivTrak is currently being used across our whole office as a means to monitor the time taken to carry out certain processes and allow us to see areas of improvement and development of the processes. Allowing us to ensure we are always reviewing best practise to ensure we have a true reflection of it within our office.

Our company uses ActivTrak to review productivity and isolate where our agents spend the most time during their day. Remote workforces are more challenging to manage, and ActivTrak has given us more insight into how our teams spend their work days, how often tools are being used, and if we need to create training around those tools.

ActivTrak helps to keep a check and balance on users' productivity and as well as performance. Also, we can manage our employee's professional growth and stability. We use ActivTrack to keep the records of the working hours and trends which allows us to closely review and consider our staff's working behavior. It also gives us insights into the applications which are mostly used and sorts the top categories between many available choices. In short, it is reliable in terms of Monitoring and managing the staff remotely as well as in hybrid environments.

We have been using ActivTrak for a few years now. Mainly we started using it during COVID as a way to make sure people working remotely were staying on task. Today we continue to use it a lot for our remote work force that has grown in the last couple years. It is the best tool I have used for monitoring and tracking productivity. We use it as a positive way to coach people who may not be producing as much as they should.