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ActivTrak

ActivTrak

Overview

What is ActivTrak?

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

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Recent Reviews

It works great!

10 out of 10
April 01, 2024
Incentivized
we use ActivTrak to track our employee's working hours and evaluate their workload and productivity. When organization is getting …
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ActivTrak Review

10 out of 10
March 30, 2024
Incentivized
Activtrak is a tool we utilize for new hires as well as those on improvement plans/probation to help ensure they are efficiently and …
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Exceptional Product

10 out of 10
March 29, 2024
Incentivized
We utilize ActivTrack as a way for our employees to understand how they are spending their time and give our department managers the …
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ActivTrak Review

5 out of 10
March 26, 2024
Incentivized
In my organization, we use it as a time management tool to track our activity of our team members. I use it weekly to track my average …
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How ActivTrak Differs From Its Competitors

ActivTrak Favorite Features

We love that we can block access to websites. This has had a huge impact on employee time theft. The ability to pull metrics and show both employees and the owner where staff are spending their time has allowed us to be more flexible with staffing. We don't guess where employees are spending their …
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Employee Productivity

We had a couple of employees that claimed they were too busy to help other staff with certain tasks. This claim has been asserted for years. When we implemented ActivTrak, we started to notice that a lot of time was spent on personal tasks (close to 3 hours a day for one employee). These were …
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Employee Engagement

We do not have the package that gives us the metrics on burnout risk, etc. We have been able to use the analytics to decide who can handle accounts that might require more time spent on them.
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Operational Efficiency

We can tell how often certain applications are used. In the past, we've invested in technology that we thought would really help our team and relied on feedback as to if it was being used. With ActivTrak, we can tell which users are actually using applications and how much they are using them. We …
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Employee Productivity

We can see a percentage of time people are productive and unproductive, as well as which applications and website they have been using throughout a set period, be it a day, a week, a month, or a custom time frame.

We are able to produce reports detailing which members of staff may need additional …
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Operational Efficiency

We've seen the way people use the various software provided and streamlined it so that menial and repetitive tasks are automated - Without the insights provided, it would be difficult to understand how people are processing data without asking them directly, which can somtimes be difficult with so …
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Employee Productivity

ActivTrak helped us weed out bad employees that spend more time not trying to work than work. Helped us with workflow. Helped us with figuring out an employee's weaknesses and strengths. It helped us look at departments and see if we needed help in that department. It allowed us to really …
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Employee Engagement

It has helped us identify burnout risk thru production decrease or job searching during work hours. It has helped us see which team memebers needed less work and which team members needed more work. It is extremely helpful with remote workers to make sure they are using their time efficiently.
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Employee Productivity

Provides Leadership with insights to their teams; comparative analytics to set benchmarks and goals. Sorts behaviors to quickly identify high and low productivity efficiency.
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Employee Engagement

Promptly identifies overutilized and underutilized staff, will significantly help our leadership conduct data driven conversations
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ActivTrak Favorite Features

Multi Level drill down - from the top to the front line with all of the data; this paints a much more detailed picture of how employees are using their time and with what systems/applications. This helps identify issues and also training gaps. As employees are involved in the process, they can …
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Employee Productivity

Without ActivTrak, you are blind to how employees are spending their time, especially if a remote employee. It should engage the employee and their manager/supervisor on a more frequent basis to discuss workload and productivity, along with any roadblocks needed to be addressed by both to improve …
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Employee Productivity

We haven't used the productivity aspects very much. However, we have been able to see which software's being utilized more than others, and it helps with software utilization tracking.
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ActivTrak Favorite Features

Top users overview graphics answers many questions very quickly I have been able to answer questions from HR and managers very quickly and with confidence in the data.
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Employee Productivity

ActivTrak has enabled us to have the tough conversations that are sometime needed with the confidence of knowing that our supporting data is valid. Previously the tools we were using to monitor productivity and work time did not consistently capture data and did not have methods for classifying …
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Employee Engagement

We have been able to review and compare user activities while remote versus being in the office and make determinations on how effective our remote work policy is working.
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Operational Efficiency

We have not spent much time analyzing our process workflows and resource utilization with the data that ActivTrak provides. This is definitely an area where we could gain more value from the system if we choose to do that in the future.
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Employee Productivity

Without ActivTrak, we would not be able to easily track/monitor the performance of our remote workforce. Our employees are paid hourly, so having a way to track how much work they are actually doing while being paid has helped us tremendously. We have used the data provided by ActivTrak to make …
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Employee Engagement

We have used ActivTrak to monitor overall employee productivity, including if employees are attempting to work outside of business hours. This has enabled us to combat burnout risk and see areas where employees may need additional training or guidance in one area or another. Being able to see all …
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Operational Efficiency

We have not really used ActivTrak in this way, but have been able to make employment decisions based on data provided through ActivTrak. It has also allowed us to track our assets in a more meaningful way.
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Employee Productivity

It has helped us gain insight on how our employees are spending their time, sometimes on non important or not work related items, and we then figured out a plan with them to increase their productivity and taught them how to prioritize. We continued monitoring them and coaching them along the way …
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Employee Engagement

It has given us hard data, actual facts that we were able to use to work on a plan of action to retain employees and have them maximize their time in the office every day.
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Operational Efficiency

By giving us details about how our employees are spending their time, we were able to create a process and then track the process but also enforcing accountability in the team
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Employee Productivity

Across teams, it gives a better idea of average productivity which has led to less and more productive meetings since we found people were losing too much time daily in meetings.
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ActivTrak Favorite Features

Ease of installation, 30 seconds and you are up and running per node - Making for agile application. High availability cloud-based interface without any on-site infrastructure required, multiple users can easily view and act on the data. Ongoing development of the platform. Not a stagnant product …
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Employee Productivity

Especially with WFH, work patterns become especially identifiable and how this will "Mesh" within a team - AM/PM performance patterns are much easier to identify and blend within a overall team.

Users who (especially during WFH) tend to vary from the a particular workflow into their own bespoke …
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Employee Engagement

The strong comparison tools and upfront analysis make workloads and activity between users in a team much more transparent and easier to identify on a dynamic basis, rather than when making the change is typically too late.
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Operational Efficiency

By identifying divergence from company workflows we have been able to ensure a more standardized approach across the business despite widespread homeworking over the past 18 months.
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Employee Productivity

We all work from home now; it's challenging to know when and how long the employee spends on their job. ActivTrak helps to monitor and quantify the data (activities), so we can bring out the solution and ask employees to improve it.
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Employee Productivity

ActivTrak has helped us determine who the focused and unfocused employees are to work with them to get them into a better balance of work-life. Many of our remote team have said they feel alone and like they are on an island. ActivTrak has given us another piece to address and stay connected with …
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Operational Efficiency

ActivTrak has allowed us to determine which employees are focused, unfocused, and over-focused. This has led us to opportunities for improvement and addressing work-life balance concerns.
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ActivTrak Favorite Features

Working hours report - the main reason we wanted it Being able to drill down by user to see what they are doing if necessary Being able to give alias names to users Daily reporting function via email of the working hour report sent to HR
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Employee Productivity

Notice low tracking individuals and have an understanding of the reason first (tool issues). Once cleared conversations have been had with those individuals and improvement seen. High-tracking individuals have been observed and taken care of so they do not burn out or otherwise get demotivated …
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Employee Engagement

It clearly shows me which teams are averaging lower than optimally performing teams and get me clear visibility to focus on those teams first. Moreover, within the team, I get immediate access to their individual work track and start working with the lowest tracking individuals first. After …
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Operational Efficiency

Team staffing plans, capacity planning, and load balancing are now very critically dependent on the ActivTrak data. So it is an integral part of our organization's work planning activities. Teams that are overloaded can have poor quality in work product so adding capacity there, and teams that are …
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Employee Productivity

Personal Insights providing detailed productive hours vs non-productive hours helped coach team members utilize time effectively and see peek time for collaborations. Also, helped identify utilized team members to find suitable work within their capacity. Collaboration hours helped identify the …
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Operational Efficiency

Would not use ActivTak as a benchmark for resource utilization or hiring needs as the data captured does not take many points into consideration. Would ask leads/managers at their capacity to use the numbers and come up with manual and more accurate metrics to support hiring needs. Moreover, …
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Employee Productivity

ActivTrak shows us where we may need support. For example, we can identify where we need more employees within a department. It has connected us with employees who weren't using their work-issued devices to complete work. It turned out the work-issued devices didn't work properly. This has allowed …
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Employee Engagement

I think ActivTrak allows people within the organization who may have been nervous about hybrid or remote work to see that remote work can be productive and if it's not, how to address it appropriately.
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Employee Productivity

The productivity in general. With remote working, companies worry about two things. Employees are not working or they are overworking. ActivTrak allows you to see exactly that
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Employee Engagement

Data shows if an employee is being overutilized or working excessive hours. The nice thing is that you can see what times people are working. Is it within a normal working day or are employees working through lunch and dinner and overworking.
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Operational Efficiency

We are still in the beginning stages of understanding how it will affect process flows. However, the data does show us how we are utilizing our time and in what programs for how long. We plan to see if there are process improvements we can make based on the data
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Employee Productivity

ActivTrak has had a negative impact on productivity, as staff spend more time trying to beat the system and make it appear that they are productive when they are not
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ActivTrak Favorite Features

ActivTrak is easy to download and install, this helps employees peace of mind. It eliminates the need to physically micromanage and frees up time for actual work We can use ActivTrak to cross-check the logged hours vs the worked hours.
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Employee Productivity

ActivTrak is one of the few platforms available that allow us to prompt employees with popups when they do something wrong without actually making a note of it in their log. The idea is that rather than noting their mistake (or forbidden activity) but not educating them about what they did wrong, …
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Operational Efficiency

Ensuring that employees are engaged during business hours. Verifying that employees are closely aligned to goals. Keeping track of what tools may be slowing productivity. Identifying employees that need training or mentoring.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Automated data collection (135)
    8.3
    83%
  • Data analysis (134)
    7.9
    79%
  • Data management (124)
    7.4
    74%
  • Pre-built content (120)
    7.4
    74%

Reviewer Pros & Cons

View all pros & cons
Verified User
Manager in Corporate
Textiles Company, 51-200 employees
Verified User
C-Level Executive in Corporate
Insurance Company, 1-10 employees
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Pricing

View all pricing

Free

$0.00

Cloud
user/month

Essentials

$10.00

Cloud
user/month billed annually

Professional

$17.00

Cloud
user/month billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://activtrak.com/pricing/?utm_medi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak

YouTube
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Features

Workforce Analytics

Workforce Analytics enables optimization of a firm's workforce though auditing of a series of key workforce metrics. Among the capabilities typical of workforce analytics products are the capability of determining a new employee's success, efficient use of human resources, identification of factors that affect job satisfaction, etc.

7.6
Avg 8.6
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Product Details

What is ActivTrak?

ActivTrak’s workforce analytics help hybrid workplaces boost productivity and maximize results. The company’s scalable, cloud-native SaaS solution gives users visibility into people, processes and technology that mitigate risk and uncertainty. This includes ensuring workforce activity adheres to policies and expectations; improving team productivity and performance; and effectively allocating workforce investments. The solution boasts privacy-first analytics that exclude employees’ personal identifiable information and non-business activity from reporting. Based in Austin, Texas, ActivTrak is led by a team of software industry veterans.

ActivTrak Features

Workforce Analytics Features

  • Supported: Automated data collection
  • Supported: Data analysis
  • Supported: Benchmarking
  • Supported: Pre-built content
  • Supported: Data management
  • Supported: Self-service insights

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology UsageScreenshot of Personal InsightsScreenshot of Workload BalanceScreenshot of Virtual Productivity CoachScreenshot of Location Insights

ActivTrak Integrations

ActivTrak Competitors

ActivTrak Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security
whistic readyRead ActivTrak's Security Report on Whistic Security Network™

ActivTrak Downloadables

Frequently Asked Questions

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

Teramind, Hubstaff, and Time Doctor are common alternatives for ActivTrak.

Reviewers rate Automated data collection highest, with a score of 8.3.

The most common users of ActivTrak are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(203)

Attribute Ratings

Reviews

(26-50 of 142)
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March 15, 2023

ActivTrak offers peace of mind!

Verified User
General Manager in Customer Service
Insurance Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's a great tool to help monitor both in office employees and work from home employees. We have peace of mind that employees are staying on task during work hours. Since this tracks every process on a computer instead of just mouse movement, it has helped identify inefficient processes that an employee may be using. We can also identify who has really streamlined their workflow.
March 15, 2023

Decent productivity monitoring tool

TR
Thomas Ralph
IT Support Engineer
Skinners Sheds Ltd (Retail, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Most suited to environments where productivity monitoring is needed, or where you need to be sure and verify that people are following all the correct procedures.

Least suited to just seeing what people are doing - It takes a few minutes to show screenshots unless you look at live view.
December 28, 2022

ActivTrak - Easy to use tracking software.

Verified User
Manager in Information Technology
Civil Engineering Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It really depends on what your department needs as far as tracking goes. The ability to get super detailed may not be for everyone, but ActivTrak does a great job at giving a large overview of how the company is doing in general. We do not utilize all the tools available, but for what we need, it does the job. I would recommend it.
December 28, 2022

ActivTrak Lives Up to it's Name

Verified User
Director in Information Technology
Machinery Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
ActivTrak has been the most reliable and accurate usage tracking tool that we have found. It is not intrusive nor visible to the end user and does not cause performance issues. The data visualizations enable fast evaluation of employee performance. The classification system is easy to use and is flexible enough to accommodate exceptions that need to be added for specific users. Reporting is detailed and can be trusted if needed to be used for legal support.
December 20, 2022

Next Level Employee Management

Verified User
Administrative Assistant in Corporate
Real Estate Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
ActivTrak is a great tool for anyone looking for an easy to use software that will allow them to understand their team more intimately. We have used ActivTrak for termination decisions, for assessing burnout risk, and much more. This program is really easy to use and has all of the benefits you'd need from this type of product.
December 20, 2022

Our Experience

Verified User
Director in Human Resources
Real Estate Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I actually only had a positive experience, meaning it did what we set out for it to do, solve our timing issue. Although I don’t love the way their site works, we were able to get the data we needed. We were able to show our employees where their time was going and how they can approve.
November 11, 2022

Great Reliable Cloud Based Feature Packed Product

Verified User
Director in Information Technology
Insurance Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For a team of remote working, this does identify different working methods and trends, especially when able to compare multiple users in a similar role it becomes extremely powerful to see where users can enhance performance and focus time/less time. This would be very difficult to establish even if the users are on-site with the manager. For more micro-management or specific scenarios, whereas, for a business, you need a close eye applying this as it is an extremely reliable and detailed tool that is such a good value for money.
July 21, 2022

Amazing ActivTrak!

Verified User
Professional in Human Resources
Health, Wellness and Fitness Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
ActivTrak has given us some great insight into how employees spend their working time when out of the office. We've been able to better track those employees close to burnout and those that are not using their work time to our standard of productivity.
June 30, 2022

Simple to setup and simple to use

JM
Jeff McShane
CITO (Chief Information Technology Officer)
Obermayer (Legal Services, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
ActivTrak was a perfect fit for us during the pandemic when everyone was remote - we could see when people were logging and could keep track of productivity. However, I don't think the coaching and insights are worth the extra cost.
March 28, 2022

Excellent activity tracking of organizations

Verified User
Executive in Engineering
Electrical & Electronic Manufacturing Company, 5001-10,000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited where the work primarily heads down typing into the compute platforms - perhaps like BPO, application, gaming development industries Not so suited where there is significant collaboration on video calls (periods of a lull because of the conference), or testing involving embedded devices, etc.
March 24, 2022

ActivTrak - A monitoring tool with scope to be built into a future coaching product

Verified User
Team Lead in Research & Development
Computer Software Company, 5001-10,000 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited for teams working in a remote or hybrid model to provide insights on how the team is working and to uncover common patterns within the team to identify collaborative hours in geographically diverse teams. Less appropriate for teams working in office model as this primarily captures screen hours as any robust algorithm still needs manual intervention to identify productive vs other hours effectively.
March 06, 2022

Insight you need

Verified User
Director in Information Technology
Real Estate Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For newer employees who may be struggling but afraid to ask for help, ActivTrak is great at finding those people. We can see where time is spent on certain activities versus peers and offer guidance early on
March 04, 2022

What A Nightmare

Verified User
Supervisor in Information Technology
Machinery Company, 51-200 employees
Score 1 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It's not well suited anywhere. It never worked for more than a few weeks before needing to be reinstalled. Contacting support is like pulling teeth.
February 05, 2022

Excellent Software For Remote Office

Muhammad Sadequl Islam | TrustRadius Reviewer
Muhammad Sadequl Islam
Senior Executive, HR & Administration
Biopharma Limited (Pharmaceuticals, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
ActivTrak is extraordinary with tracking representative teams and what they're doing. It would be nice to utilize it for worker surveys. The only downside I've found is when a representative goes to individual websites, the software creates some problems. Otherwise, I'm highly satisfied with the product.
January 25, 2022

Perfect to prevent cheating in remote competitions

AR
Alexis Raymond
VP IT & Marketing
Jeux du Commerce (Non-profit Organization Management, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
We thought ActivTrak was great for our use case of temporarily monitoring the behavior of people during competitions. It could also be used in an academic setting to enable taking tests remotely on personal computers. We didn't really use the workforce monitoring functionalities so I can't speak to the value of those.
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