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ActivTrak

ActivTrak

Overview

What is ActivTrak?

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

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Recent Reviews

ActivTrak Review

5 out of 10
March 26, 2024
Incentivized
In my organization, we use it as a time management tool to track our activity of our team members. I use it weekly to track my average …
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Accountablility!

8 out of 10
February 29, 2024
Incentivized
Our organization is fully remote. Having ActivTrak allows us to hold each other accountable with our work flow. Not only can we monitor …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Automated data collection (129)
    8.3
    83%
  • Data analysis (128)
    7.9
    79%
  • Pre-built content (115)
    7.5
    75%
  • Data management (118)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

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Free

$0.00

Cloud
user/month

Essentials

$10.00

Cloud
user/month billed annually

Professional

$17.00

Cloud
user/month billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://activtrak.com/pricing/?utm_medi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak

YouTube
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Features

Workforce Analytics

Workforce Analytics enables optimization of a firm's workforce though auditing of a series of key workforce metrics. Among the capabilities typical of workforce analytics products are the capability of determining a new employee's success, efficient use of human resources, identification of factors that affect job satisfaction, etc.

7.5
Avg 8.5
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Product Details

What is ActivTrak?

ActivTrak’s workforce analytics help hybrid workplaces boost productivity and maximize results. The company’s scalable, cloud-native SaaS solution gives users visibility into people, processes and technology that mitigate risk and uncertainty. This includes ensuring workforce activity adheres to policies and expectations; improving team productivity and performance; and effectively allocating workforce investments. The solution boasts privacy-first analytics that exclude employees’ personal identifiable information and non-business activity from reporting. Based in Austin, Texas, ActivTrak is led by a team of software industry veterans.

ActivTrak Features

Workforce Analytics Features

  • Supported: Automated data collection
  • Supported: Data analysis
  • Supported: Benchmarking
  • Supported: Pre-built content
  • Supported: Data management
  • Supported: Self-service insights

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology UsageScreenshot of Personal InsightsScreenshot of Workload BalanceScreenshot of Virtual Productivity CoachScreenshot of Location Insights

ActivTrak Competitors

ActivTrak Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security

Frequently Asked Questions

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

Teramind, Hubstaff, and Time Doctor are common alternatives for ActivTrak.

Reviewers rate Automated data collection highest, with a score of 8.3.

The most common users of ActivTrak are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(194)

Attribute Ratings

Reviews

(1-25 of 136)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to ensure that our employees working remotely are in fact being productive. We compare productivity when working remotely vs in the office. We look to see when employees are overworking so that we can provide proper support. We also have strict policies for use because we are a defense contractor. We use the alerts to let us know when someone is doing things that are prohibited (ie. using dropbox, storing data to a USB, etc)
Score 4 out of 10
Vetted Review
Verified User
We use ActivTrak software app to track remote team members at our company and their productivity on company computers. This enables us to have a quick glance view and drill down if needed to see who's doing what and when. It has a web app that we access and use most of the time.
March 26, 2024

ActivTrak Review

Score 5 out of 10
Vetted Review
Verified User
Incentivized
In my organization, we use it as a time management tool to track our activity of our team members. I use it weekly to track my average productive levels and what my time is being spent on. ActivTrak addresses time spent on what sites and apps that we use on a daily basis and displays this information in an aesthetic bar graph.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActivTrak is a great platform, we use it to track agent productivity. It helps us classify programs and websites that are visited as Productive vs. non-productive and ensure agents time is being spent on work related tasks and not spent shopping or on other non productive sites.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActivTrak has truly our business. As a manager, staying on top of everyone's tasks and productivity used to be a bit of a challenge but since we started using ActivTrak, I feel like I have a personal productivity assistant when I need it. The problems we were facing were remote users but now I feel comfortable with this great tool.
February 29, 2024

Accountablility!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization is fully remote. Having ActivTrak allows us to hold each other accountable with our work flow. Not only can we monitor each other, we use this application to see what programs and websites are used on a regular basis. Therefore we can determine if another program or website is beneficial for us, especially if it's one that we pay for. Again, ActivTrak is great at holding us accountable in our work!<br><br>
February 27, 2024

My right-hand man

Daniel Molesworth | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActivTrak is currently being used across our whole office as a means to monitor the time taken to carry out certain processes and allow us to see areas of improvement and development of the processes. Allowing us to ensure we are always reviewing best practise to ensure we have a true reflection of it within our office.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses ActivTrak to review productivity and isolate where our agents spend the most time during their day. Remote workforces are more challenging to manage, and ActivTrak has given us more insight into how our teams spend their work days, how often tools are being used, and if we need to create training around those tools.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActivTrak helps to keep a check and balance on users' productivity and as well as performance. Also, we can manage our employee's professional growth and stability. We use ActivTrack to keep the records of the working hours and trends which allows us to closely review and consider our staff's working behavior. It also gives us insights into the applications which are mostly used and sorts the top categories between many available choices. In short, it is reliable in terms of Monitoring and managing the staff remotely as well as in hybrid environments.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using ActivTrak for a few years now. Mainly we started using it during COVID as a way to make sure people working remotely were staying on task. Today we continue to use it a lot for our remote work force that has grown in the last couple years. It is the best tool I have used for monitoring and tracking productivity. We use it as a positive way to coach people who may not be producing as much as they should.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Extremely positive, our employees have become much more productive with their time. It also allows managers to see which of their employees are close to being overworked and which have the capacity to take a larger role. Overall, ActivTrak pushed our team to be more productive and provided the management team with insights into where they can provide more support.
April 03, 2023

Exceeds our Needs!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have a hybrid environment for a few departments so we use ActivTrak to track their productivity on their work-from-home days. It provides a clear analysis between the productive vs non-productive times during their work days. The screenshots also help us ensure our employees are actually working rather than just jiggling their mouse to stay on productive. I also appreciate the classification feature since it's a quick way to see any potentially unproductive sites.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We put ActivTrak in place at our company as a tool to be able to see if someone is struggling with their productivity. We were lucky that this was in place when our entire company began working from home. It has made it so that we are able to feel comfortable with people working at home. I produce a report just showing the average productive hours for each employee each month. We use the tool to be able to support our staff better and find any outliers who may not be the right fit for our company.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Just like many businesses, we were faced with having employees work from home due to the pandemic. It was hard to know if staff was productive and another business recommended ActivTrak. Within days of implementing the service, we had an employee demand to be allowed to work from home full time. We allowed it on a trial basis and with ActivTrak we were able to conclude that that particular employee's productivity dropped significantly. We've also utilized it with staff in office to determine who was really as busy as they claimed to be and who was spending a significant amount of time on personal tasks (shopping, news articles, personal correspondence). We were also able to use the service to shut down access to certain websites on company owned computers. ActivTrak has been a game changer in our business as it allows us to readjust workloads, determine if an "overloaded" employee was really overloaded, and allowed us to let employees work from home with the ability to know they are truly conducting business.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActivTrak to monitor computer usage and for support and troubleshooting - It is very helpful in providing insights into who is using their laptop for things other than work, and to view the way staff are doing things to see how we can streamline different processes and ensure staff are following processes correctly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ActivTrak in a lot of different ways. We use it to track production between employees. With us going remote, it was a way to keep tabs on all of our employees. We like the fact it helps us know if an employee is productive or not, and that it breaks down the different divisions and access for managers to those divisions. We like the different graphs and being able to use the data in Tableau. We like the auto-classification feature to help us cut down on managing the system. We use it for reviews and also for the termination of employees. We use it to also reward and bonus hard-working employees. We also use the tool to help gain insight if we need to hire another employee in a department. It is used as a safety feature to protect us from potential threats from outside and inside the organization. We like the capability to be able to screen shot so its not our word against theirs, and also like the alarms that we can alert of a potential issue, or prompts on new employees who are not quite sure of our policy.
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