Acuity Scheduling Reviews

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53 Ratings
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Score 9.3 out of 100

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Reviews (1-25 of 28)

Meredith Brough | TrustRadius Reviewer
Score 9 out of 10
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I have not used any other products like Acuity. I did all of this on my own through my web-site at first (they would email me a request and then I would do everything manually). I did have several (up to 50) people recommend it to me!
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Reagan Baird Edwards | TrustRadius Reviewer
Score 9 out of 10
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Before, I was manually scheduling appointments into my Google calendar. Now, it's all done through the site. No more back and forth conversations about: Does this date work for you? What about this date? This time or that time? etc. My client can see all my availability and set their own appointment. It saves so much time and is so hassle free!
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Heather Herring | TrustRadius Reviewer
Score 10 out of 10
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  • Acuity Scheduling is excellent, but since Dubsado is a complete business management system, I ended up leaving Acuity Scheduling to avoid paying twice for the same type of product.
  • I'd say that Acuity Scheduling and Dubsado measure up about the same. There wasn't any specific detail about Dubsado's capabilities that convinced me to switch. I did it because I was managing the rest of my business through Dubsado and wanted to make things simple.
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Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 8 out of 10
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  • Better value for money
  • More flexibility of options.
  • Better look
  • Paid version integrates with Zoom video conferencing
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Christopher Cantrall | TrustRadius Reviewer
Score 9 out of 10
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I don't recall specific scheduling tools I looked at, but I looked at a few dozen. Time and time again I was unsatisfied. UIs were less intuitive. Client-based scheduling was emphasized. There were many more options than I needed. The reminder templates were poor or unable to be properly customized to fit my needs. Acuity was by far the most appealing solution.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Overall, the cost, ease of use, and setup were all above average with Acuity. I tried many different programs (some not listed as a comparison) but I was very happy with Acuity and am glad we stuck with it.
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Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer
Score 9 out of 10
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I do not like the ScheduleOnce interface. It's more confusing and time-consuming to set up. I like Acuity because it's easy to use, fast to set up and sync your availability, the Google calendar integration is easy, the mobile app works great, and it was easy to set up the text message and email reminders.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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The Acuity embedded calendar loads. Fast. That's KEY to everything. I don't like a slow load time because it's representative of my brand. The UI design, while not 100% yet, or as beautiful as Calendly's, is just what I need. They come up with all sorts of new, innovative ways to get clients and command authority.. and they have everything I could ever want for a good scheduler, and MORE. They've just hit every one of my needs. Also, their staff is not only friendly but very funny (even sarcastic). They are so much fun.
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Michele Moore | TrustRadius Reviewer
Score 9 out of 10
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In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
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Sean Pomory | TrustRadius Reviewer
Score 8 out of 10
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  • NextGen Healthcare Clinical Care Solutions (including MediTouch)
We also use Baritrax and CloudApp for scheduling tasks elsewhere. Acuity, despite its limitations, is much better. Again, I do not think we can scale across the organization with Acuity, but compared with the others, I would pick Acuity 9/10 times. The other tools are much more difficult for the end user and the content managers.
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Anonymous | TrustRadius Reviewer
December 07, 2018

Acuity Scheduling Review

Score 8 out of 10
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I preferred the light-hearted communication from Acuity Scheduling. They are very customer-service oriented and the calendar is easy to set up. I am able to customize using my brand's colors, logo, and documents for clients. I also like the ability to set up purchasing packages, subscriptions and gift certificates. It adds to the variety of ways clients can work with me.
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Eric Weiss | TrustRadius Reviewer
Score 10 out of 10
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Acuity Scheduling is the only tool I've used like this other than manually scheduling everything through a notebook or Google Calendar. This has worked out fine for me from the beginning, so I haven't had a need or desire to go shop for anything else yet.
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About Acuity Scheduling

Acuity Scheduling is an appointment management platform from the company of the same name in New York.

Acuity Scheduling Technical Details

Operating Systems: Unspecified
Mobile Application:No