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Acuity Scheduling is an appointment management platform from the company of the same name in New York.Simple scheduling for small teamsWe wanted to make it easy for customers to schedule appointments and also to have balanced agendas to avoid overbooking or other scheduling problems. We like our Acuity allows synchronization with personal calendars and allows to provide specific links to specific types of appointments. Additionally, the free version allowed us to test it easily to the point of being sure of its value.,Synchronization with personal calendars. Customize appearance. Custom links.,Some of the good features are only available in the top premium package.,9,For now the main benefit has been the work being more organized. Promoting more contacts through the booking.,HubSpotAcuity is truly EVERYTHING you need and more!Acuity truly resolves the back and forth with my own clients, and it's great that prospects can just book themselves onto my calendar, no problem. I love that prospects can't book a call unless they answer a certain question/s that I require to be answered. The interface is fairly straight forward, and it loads so much faster than the other schedulers I've tried, which makes it so ideal for impatient prospects who access my booking page with their mobiles.,Acuity's UI flows well for my audience and it is easy to book. I LOVE that it loads very quickly, that is KEY to a good scheduler. It's so easy to set up, and I can change my availability day to day without affecting the overall master hours I've set. I love the feature for blocking out some times so that people book in chunks, one after the other, not scattered throughout the day. The form feature that allows me to screen my audience before they book is so useful because it weeds out the ones who are not a fit for me. The feature for blocking out times to appear busier is very useful as well, it does look like I have very limited ability!,I wish they had a lifetime plan. I'm tired of all these subscription plans.,10,It has reduced the back and forth of scheduling a call with my clients by 90%. It has drastically reduced any client inquiries of when the next call will be by sending out email and text reminders. It has decreased the no shows of new prospects with the text reminders and allowed those who can't make it to just reschedule the booking themselves.,Calendly, ScheduleOnce and YouCanBook.Me,Trustpilot, Zoom, WordPress,Yes,9Easy To Use Calendar And Scheduling AppAcuity Scheduling is used to schedule many types of appointments at my company. Thanks to its two-way API sync with Google Calendar and real-time updating, we avoid double bookings and also have appointments immediately added to our calendar. It's also great because it sends email and text message notifications when people book calls. It's easy to set up and gives you a lot of power and flexibility for a reasonable price.,Email notifications when appointments are booked/rescheduled/canceled -- can also set them up as reminders Text message notifications when appointments are booked/rescheduled/canceled -- can also set them up as reminders so you never are caught off guard or forget about a call -- and they go right to your phone Two way API integration with Google Calendar avoids double bookings Easy to set up so you're not spending all day setting up a calendar that's supposed to save you time Good support if you run into an issue Ability to book multiple types of appointments Option to include multiple users and use filters so certain appointments are booked with certain people They have an app for your phone,When you embed a calendar it doesn't always resize correctly for mobile and desktop,9,Huge positive ROI. Instead of wasting time going back and forth about times that work, I send the same link to all prospects and they can book the time that works for them -- I can use that time to dedicate to revenue-generating activities. It has reduced no shows and allow me to automate the follow-up process between call booked and the actual call.,ScheduleOnce, Calendly and TimeTrade,Google Analytics, Google Ad Manager, Google Ads (formerly AdWords), CamtasiaWith Acuity I can easily schedule classes and appointments. No more headaches!Acuity is great! I'm an online teacher. I work as a freelancer. I used to spend a lot of time trying to organize my calendar and Acuity makes it so easy and straight forward. I can collect payments, schedule appointments, and leave clients the opportunity to change the time of their own appointment. This makes my life so much easier! This way, I can spend more time focusing on what I like to do.,Flexibility - clients can manage their own schedule. Less work for me. Acuity works with clients from different parts of the world and the time of the meeting changes according to the local time. I can differentiate my products and I can offer packages or discounts. I can adapt the design and insert my logo and brand colors.,Package function is only available in plans starting from $25 per month. Might be pricy for a person who hasn't got a big list of client yet. I like the design and I find the settings menu easy to navigate. Maybe the calendar design with available times could be improved.,10,I save a lot of time with Acuity. I look more professional in the eyes of my clients. Booking a class with me is easier and my clients don't get discouraged. They can book and be added to my newsletter with just 2 clicks.,,Zoom, WordPress, PayPal PaymentsAcuity is versatile, easy to use, and customizableAcuity Scheduling has automated scheduling for our small business of instructors teaching off-site and at our location around the clock. We use it to schedule multiple classes with over a dozen individual instructors both at our place and at customer locations. It's flexible in that you can customize how things are done on different class types and customer service is prompt, professional, and top-notch...they actually help and don't respond with canned answers, which has become the norm for just about everybody else nowadays. It would be well suited to spas and/or hair salons where you need to schedule multiple professionals from a single admin tool.,Customer service is knowledgeable, personalized, prompt, thorough, and friendly Customization for the way we use it Integration with other programs,The ability to automate emails beyond one year (our customers only have to recert every 2 years so we have to use Survey Monkey),10,Automation has allowed our office staff to spend more time being proactive/marketing Email settings send out detailed terms and conditions which they must agree to to continue,Acuity Scheduling is the way to goAcuity helps us offer a variety of services to our clients, who can easily schedule online. Compared to the other systems we tried (roughly 2-3 others), we found it to offer more features (and better support) for the price.,One strength is that it is fairly intuitive to set up. We tried some other systems and they were WAY too complicated compared to AcuityScheduling. Customer support is awesome; professional, responsive, and thorough. They seem to genuinely care about my business and try to make it fun. They are constantly upgrading and working on improvements to the system, including new features. They are always open to suggestions about what other things would be helpful or what I need.,There is no perfect system and it's hard to find things to criticize here, but I'd like to see a more graphic interface (e.g., with more of a card view than a drop-down view) so services can be featured more prominently. I'd love to have greater flexibility in terms of classes and events (and how these are paid for). It would be great to offer integrated CRM and e-mail marketing functions so that clients who schedule through the system can receive follow-up promotions, birthday greetings, and coupons, etc. (And maybe they have this and I just don't know about it).,9,I don't have clients scheduling yet so this is hard to answer but it's going to ostensibly save us tons of time on client scheduling and follow-up if it works well for our customers.,,2,1,Someone scheduling a free consult Someone scheduling a coaching package Someone registering for one of our marriage retreats or events,8Acuity is the perfect option to save time, especially if you use SquarespaceCurrently I send a link to Acuity to potential new clients to schedule their free consultation; this saves time emailing back and forth to find a date and time that fits into both of our schedules.,Easy to use Easy to get the links Easy to sync with Google calendar,Not the prettiest interface I like the look and feel of Calendly better Doesn’t feel as user intuitive, when a client cancels they should really be encouraged to reschedule,10,Continues to take less time to schedule appointments Saved money on essential software,Calendly, Eventbrite and Facebook for Business,Zapier, Tailwind, Google Analytics,1,Scheduling meetings Increasing bookings,10,Copying links Changing automatic emails Syncing my calendar,Design Ensuring the process is completely set up,10Acuity for agency useIt's very easy to schedule meetings with people for a time that works for both of you, and that integrates into both of your calendars immediately. It also integrates with Zoom, so you can automatically generate a meeting time & join link for the person you're meeting for a web video call.,Choosing time zones & picking meeting times Integrating with digital calendars to make sure things are not forgotten after they're scheduled Integrating with Zoom,Not asking for a phone number when you don't intend to give the person a phone call & want to do a Zoom call instead. (If it is, in fact, possible, as I can't figure out how to get it to stop asking for a phone number.) Asking questions/having people answer questions before they schedule a time slot.,10,Saved time Ease of scheduling = more calls booked Less back & forth about meeting details - Acuity sends them all out (& reminders) automatically,Mixmax,FreshBooks, Zoom, Nimble, MailChimpA cost effective way to automate meetings and bookings for small businesses and solopreneursI use Acuity Scheduling to book appointments. When people visit my website and want to book a Strategy call with me, they can just book it online using Acuity Scheduling and will get reminders automatically. People can choose the time and date that suits them, and book themselves in. It makes it easy and convenient for everyone.,Personalized and branded booking page Email reminders Sync with Google Calendar Set up different types of appointments,The FREE version doesn't sync with Google calendar anymore. That's a shame!,7,Saved me time for emailing back and forth to do bookings Removed some friction on the front end Simple and convenient way to schedule meetings,YouCanBook.Me,XeroAcuity is a Good Solution for SMB'sAcuity, despite not being intended for enterprise use, is being used by our organization to schedule some appointments. We do not have a fully integrated scheduling system for the health system. Instead, we use tools like Acuity to schedule and manage appointments with patients in certain service areas. It helps us track how many appointments we're scheduling via Marketing Qualified Leads, and then helps facilitate follow up as well.,Appointment scheduling Calendar sync Online booking Online payments Recurring Appointments,Confusing backend for users who manage the appointments Could have more direct integration. Currently integrates through Zapier.,8,Very inexpensive, so ROI happens very quickly Embeds well on Drupal (with some customization), meaning we do not have to redirect users of the site.,NextGen Healthcare Clinical Care Solutions (including MediTouch)Acuity Scheduling Solves Problems I Didn't Even Know I Had!I am the founder and director of 34:18 Ministries, an organization that offers life coaching services to all kinds of amazing women. I use Acuity Scheduling to solve all of my scheduling problems. Each of my clients logs in to Acuity Scheduling to create, manage, change, and cancel appointments. They even pay for these services through Acuity Scheduling!,Acuity Scheduling gives me the ability to customize my client's view of my scheduling page. Acuity Scheduling syncs with my Google calendar to block off times I'm unavailable and sends new appointments to my Google calendar, as well. Acuity Scheduling gives my clients the option to pay for their sessions right there within the website. Acuity Scheduling integrates with Squarespace, Facebook, and Instagram - all vital parts of my business and ministry.,The user interface could use a bit of an update within the backend of the website.,10,Acuity Scheduling has done nothing but boost my ROI.,,QuickBooks Self-Employed, Stripe, PayPal PaymentsAcuity Scheduling ReviewI use Acuity Scheduling to schedule clients for coaching and to meeting with potential clients.,Integrates with my online calendar. Reminds clients of meeting so there are not missed meetings. Makes updates to its software that are helpful.,Integrate payments with waveapps.com . Linking Acuity Scheduling to iCloud calendar - I have had difficulty with that.,8,Looks more professional than back and forth emailing. Clients get an email reminding them of appointments, so there are fewer no-shows. Clients can schedule and reschedule as needed - again, saving time and money on the back and forth of emails.,,Zoom, Accounting by WaveSmall Business Requirement - Perfect Scheduling Tool For You And Your ClientsAcuity Scheduling is being used by my company, Hatchbuck, and for a side project, I work on whenever we need our new clients to schedule a time to have a one on one for introduction and onboarding to our application. Scheduling things on its own is a challenge when you're trying to juggle between your available time slots and a client's available time slots, but Acuity Scheduling does a great job of displaying just enough information so the client and user can easily maintain and avoid double scheduling any appointments.,Acuity Scheduling has a simple view layout of seeing available times available to schedule a meeting. Great integration with Google Calendar. Overall, the platform is very simple to use.,I guess the design of the app could be prettier (I don't really care about design if the app functions properly. I'm not going to say it needs to be more affordable - they offer a free version if anyone's upset about that. These people deserve a chance to earn your money and pay their bills too.,10,For a small business, this is a secretary replacement. This is beneficial when starting out until you get enough income to grow and hire out help. It's a simple tool that does it's job right the first time. If you're worried about price, there is an affordable free version to get you started until you can upgrade to the next tier.,,Hatchbuck, Zoom, Freshdesk,4,,Scheduling appointments with new clients Scheduling appointments with potential clients Scheduling appointments with current clients,I'm not sure of any unexpected ways that we have used Acuity Scheduling Filling this field out Only because 3 are required,I cannot think Of any Additional ways that we can use Acuity Scheduling,10,Scheduling Appointments Viewing your Scheduled Appointments Setting up your calendar to display your available time slots,I have not been able to find difficult or cumbersome functions. This is only going to happen if you start messing with more complex functions where your development team should be able to handle.,10Acuity helps us stay in control of our schedules.We use Acuity in our Sales and Customer Support departments. We really like that customers can schedule their own demos and training sessions but are limited to the schedule and number of sessions per day we set. We're able to have profiles for each team member and set up multiple product lines for customers to choose from. It's very easy for us to edit our availability and to make manual appointments if necessary. There are lots of settings to choose from to customize it. For example, we might have multiple slots open per day, but we can have it set to only allow one appointment so the other slots disappear when someone books one. We also have it set to not show slots for the next day so we always have at least 24 hours notice before something is booked. Those kinds of tools help us offer tools to the customers without feeling at the mercy of high demand for any particular day/time. I also really like the confirmation emails that go out to the team member and the customer after making an appointment. From the email, the customer is able to reply to us, reschedule or cancel if necessary. It also integrates with iCal.,Makes scheduling easy for customers with multiple options for times/products/team member. Is very customizable for our team. The settings give us a lot of control. Integrates with our calendar and keeps good records of who has booked appointments.,More integrations would be nice (particularly Slack and Groove). It would be nice for clients to have the ability to request a custom time slot from the scheduling page. If a customer can't do one of the regularly scheduled slots, they currently have to communicate with us outside of Acuity about a date/time and then we have to go into Acuity to set a custom appointment.,10,Acuity has helped us control our schedule better. It makes it easy for us to see stats and plan for the future. It helps keep us organized as a team.,,GoToMeeting, Loom, ScreenheroAcuity... oh my heart be still.I'm a solo-entrepreneur. I use acuity for booking in casual networking chats, client sessions, and potential client calls. Acuity is ALWAYS rolling out new features as if they'd been reading my mind. The forms you can attach and require for an appointment are on point, you can now make yourself appear busy (they'll hide random appointments times for you), and you can customize a whole host of reminder emails. LOVE it.,Forms attached to appointments Customizing availability, time between appointments Able to have many different appointment types with specific links to each,Would like to be able to approve/decline an appointment after reviewing the form/application. Currently all appointments are immediately booked into my calendar. Would be a nice feature to be able to turn on for specific appointment types.,10,Less time managing appointment scheduling No time zone confusion - HOURS saved Payments and appointments can be handled in ONE fell swoop!,Calendly, YouCanBook.Me and CoSchedule,Zoom, Slack, TrelloBest Scheduler for Solopreneurs!I use Acuity Scheduling for all of my scheduling needs. It saves going back and forth in syncing calendars and greatly increases my productivity.,It helps clients set up interviews It syncs with my online calendars It enables me or clients to cancel and reschedule appointments,It now has a generic landing page for each of my appointments. Because the landing page is generic, I can't customize it for each type of appointment unless I upgrade It's a minor point, but the notification system could be improved somehow to remind me that I need to block off appointments I made on my online calendar so that clients don't book me and I turn out to be not available. Set up could be a bit easier. It took some time to get the settings right.,9,It just simplifies my life in general and makes me more productive.,Doodle and Calendly,Zapier, Dropbox, Box,No,7,NoWhy I Love Acuity SchedulingI use Acuity Scheduling to manage all my client bookings and onboarding documents.,Acuity is so intuitive and easy to use. I can create new programs, packages, and coaching sessions with ease and efficiency. I love the way Acuity interfaces with my WordPress website. Any changes I make to my Acuity account are immediately visible on my website. My clients find it really easy to book their sessions from my website and love the reminders and other automated emails they get.,It's asking a lot but I would love if I could have different products available in different currencies, but I don't think anyone offers this! To be honest, there isn't much that I am missing from Acuity.,10,Scheduling is so easy that customers don't give up on the booking process.,,WordPress, Adobe Photoshop, Google Drive
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Acuity Scheduling
40 Ratings
Score 9.1 out of 101
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Acuity Scheduling Reviews

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Acuity Scheduling
40 Ratings
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Score 9.1 out of 101

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Cherlyn Chong profile photo
March 30, 2019

Acuity is truly EVERYTHING you need and more!

Score 10 out of 10
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The Acuity embedded calendar loads. Fast. That's KEY to everything. I don't like a slow load time because it's representative of my brand. The UI design, while not 100% yet, or as beautiful as Calendly's, is just what I need. They come up with all sorts of new, innovative ways to get clients and command authority.. and they have everything I could ever want for a good scheduler, and MORE. They've just hit every one of my needs. Also, their staff is not only friendly but very funny (even sarcastic). They are so much fun.
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Ben Marcoux Roofing Lead Generation Expert profile photo
March 29, 2019

Easy To Use Calendar And Scheduling App

Score 9 out of 10
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I do not like the ScheduleOnce interface. It's more confusing and time-consuming to set up. I like Acuity because it's easy to use, fast to set up and sync your availability, the Google calendar integration is easy, the mobile app works great, and it was easy to set up the text message and email reminders.
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Michele Moore profile photo
November 05, 2018

Acuity Scheduling is the way to go

Score 9 out of 10
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In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
Read Michele Moore's full review
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
December 21, 2018

A cost effective way to automate meetings and bookings for small businesses and solopreneurs

Score 7 out of 10
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  • Better value for money
  • More flexibility of options.
  • Better look
  • Paid version integrates with Zoom video conferencing
Read Dr Olivier Becherel - Leadership and Executive Coaching's full review
Sean Pomory profile photo
September 25, 2018

Acuity is a Good Solution for SMB's

Score 8 out of 10
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  • NextGen Healthcare Clinical Care Solutions (including MediTouch)
We also use Baritrax and CloudApp for scheduling tasks elsewhere. Acuity, despite its limitations, is much better. Again, I do not think we can scale across the organization with Acuity, but compared with the others, I would pick Acuity 9/10 times. The other tools are much more difficult for the end user and the content managers.
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Reagan Baird Edwards profile photo
September 13, 2018

Acuity Scheduling Solves Problems I Didn't Even Know I Had!

Score 10 out of 10
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Before, I was manually scheduling appointments into my Google calendar. Now, it's all done through the site. No more back and forth conversations about: Does this date work for you? What about this date? This time or that time? etc. My client can see all my availability and set their own appointment. It saves so much time and is so hassle free!
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December 07, 2018

Acuity Scheduling Review

Score 8 out of 10
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I preferred the light-hearted communication from Acuity Scheduling. They are very customer-service oriented and the calendar is easy to set up. I am able to customize using my brand's colors, logo, and documents for clients. I also like the ability to set up purchasing packages, subscriptions and gift certificates. It adds to the variety of ways clients can work with me.
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Eric Weiss profile photo
July 24, 2018

Small Business Requirement - Perfect Scheduling Tool For You And Your Clients

Score 10 out of 10
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Acuity Scheduling is the only tool I've used like this other than manually scheduling everything through a notebook or Google Calendar. This has worked out fine for me from the beginning, so I haven't had a need or desire to go shop for anything else yet.
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Allyson Woodrooffe, MA, CPCC profile photo
January 31, 2018

Why I Love Acuity Scheduling

Score 10 out of 10
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When I was first looking for a booking system, I tried many such as Satori, the Coaches Console, Calendly and several other free and paid services, but none were as easy to use, as full of fabulous features or offered as fantastic customer service support as Acuity. It's hand's down my favourite.
Read Allyson Woodrooffe, MA, CPCC's full review

About Acuity Scheduling

Acuity Scheduling is an appointment management platform from the company of the same name in New York.

Acuity Scheduling Technical Details

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Mobile Application:No