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Adobe Acrobat

Adobe Acrobat

Overview

What is Adobe Acrobat?

Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).

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Recent Reviews

Acrobat checks the box

7 out of 10
February 03, 2024
Incentivized
We use Acrobat in a variety of different ways in our organization. The main two uses for our team are in our marketing and sales efforts. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

Adobe Acrobat Review | How Mark Up Can Transform Creative
04:24
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Pricing

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Acrobat Standard for Individuals

$12.99

Cloud
per month

Acrobat Standard for teams

$14.99

Cloud
per month per user

Acrobat Pro for Individuals

$19.99

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.adobe.com/acrobat/pricing/b…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12.99 per month
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Product Details

What is Adobe Acrobat?

Documents are more than just a collection of information and proof. They are foundational to connecting people and ideas, pushing business forward.  Adobe Acrobat helps to keep users connected to their teams while driving business forward – no matter where they are working.

Acrobat is a PDF and e-signature solution with users among Fortune 500 companies. Acrobat users can create, edit, convert, share, sign, and combine documents from the Adobe platform. It provides for digital experiences that enable team to collaborate and work from any device, anytime, anywhere. Liquid Mode in Acrobat also enables users to view PDFs on small screens without the need to pinch and zoom.

In partnership with Microsoft, Adobe aims to reimagine how work gets done in a modern, secure, and connected hybrid workplace. Acrobat solutions are designed to seamlessly integrate with any preferred Microsoft apps so that users save time by creating, editing, sharing, and signing right from Microsoft 365, Teams, Outlook, and more. It also features smart integrations with Google, Box, and other daily use apps.

Acrobat provides access to file protection features to protect documents from being copied, changed, or printed – for added peace of mind. Acrobat helps organizations comply with security standards and regulatory requirements such as GLBA and FERPA. It also meets ISO 32000 standards for electronic document exchange, including special-purpose standards such as PDF/A for archiving, PDF/E for engineering, and PDF/X for printing.

Adobe Acrobat Screenshots

Screenshot of Create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of With Liquid Mode in Adobe Acrobat Reader mobile app, users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of Fill and sign PDF forms from anywhere and on any device.  Collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of With Adobe Scan mobile app, capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared.  Eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

Adobe Acrobat Videos

Adobe Acrobat DC is built for the cloud-connected, multi-device world. It streamlines reviews and feedback with a new review service, and users can edit PDFs on tablets with a touch of the finger, or send documents for Signature.
How to make changes to PDFs and send them out to get e-signed in Acrobat Pro.
Password-protected PDFs to keep formatting locked and sensitive info more secure.
Sending PDFs for review, gathering comments in one place, and responding in real time with Acrobat Pro.

Adobe Acrobat Integrations

Adobe Acrobat Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesBulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukranian

Frequently Asked Questions

Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).

Adobe Acrobat starts at $12.99.

Microsoft 365, Google Workspace, and Foxit PDF Editor (FoxitPhantom) are common alternatives for Adobe Acrobat.

Reviewers rate Ease of integration highest, with a score of 10.

The most common users of Adobe Acrobat are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(2945)

Attribute Ratings

Reviews

(1-25 of 52)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Live support is difficult to obtain. Most support is in the form of FAQs and community-based online support. There are online experts that can be leveraged, however, nothing compares to real-time voice-based support when you have an issue and a deadline is looming.
July 09, 2020

Adobe Reader DC

Nick Darnell | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I have never needed the assistance of Adobe support because of the ease of use. I would not be able to accurately rate the customer support at this time. Because of the increased billing requirements now taking place with subscription based services, I could only hope they would have tier-1 support for all users.
Len Masek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am rating Adobe Acrobat DC as highly as I can because there is really no other program out there that performs as well and is as user-friendly as Adobe Acrobat DC. It is the gold standard, and well worth the investment in my opinion. If you need to work with PDF documents as part of your workday, there really is no other option.
Melanie N. Abea, Esq. | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have not emailed or contacted the support directly, but I have gone to their website and watched some of their videos on using the product. The videos were fast and not very helpful. I learned more from Google and Youtube on how to use the various functions rather than from Adobe itself.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've never had to call in for support on this product... but on the occasion that I need a refresher on how to do something, I can very easily find a support article online through a quick search. In general, I find the program fairly straight forward to use. Usually, I am finding tutorials to pass along to other staff and there are plenty of videos or articles online that are helpful.
February 14, 2020

The Choice for PDFs!

Heather Robinette, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I gave it a 10, but I've never contacted support in my many years of using it. I've never run into a problem where contacting support was required. I've dealt with Adobe support in general and have had a great experience. It was really easy to get my issue resolved. I don't know if the support would be different, but overall it was a good experience.
Karen Zelzer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
There are many tutorials available on how to use the different tools used with Adobe Acrobat DC. A google search will also quickly produce answers since it is a widely used program. They also provide online support for questions or issues the user may encounter. The online support sends you to a very helpful user guide that is user friendly and makes it very easy to search and find answers in a timely manner.
October 18, 2019

We love Acrobat!

Lisa Cooley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Honestly, we've never used support for Acrobat because we've never needed it. So, I don't think I'm the best to answer this question, besides saying that it must be a good thing that we've never had to call support!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've had several tickets opened with Adobe Acrobat DC support, both via e-mail, phone, and chat. Everyone I've dealt with was very helpful and in one case went above and beyond to correspond with me personally until my issue was fully resolved. This type of support makes me very glad I chose Adobe Acrobat DC.
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