Adobe Analytics helps you to understand customer journey
- Superior data model
- Provide more comprehensive insights
- Allow limitless segmentation
Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in…
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Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is…
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Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.
Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.
Web Analytic features such as SEO tracking, user engagement tracking, pageview tracking, and behavior analysis.
This tool allows you to follow a user's path through your website until they complete a certain action, like making a purchase or signing up for a newsletter, enabling you to understand what leads to conversions.
This feature measures the number of users who visit only one page on your website before leaving, helping to identify issues with content quality or website design.
This enables an overview of the type of devices or browsers users are using to access your website, helping in improving website design, usability, and visibility.
A feature that records and provides data on a specific page's popularity and the number of times it has been viewed by users.
This enables the tracking of specific actions or 'events' on your website, such as button clicks, form submissions, and engagement with other interactive elements.
This feature provides immediate data and analysis about web traffic and user behavior, facilitating real-time decision making.
This feature tracks the original source of your web traffic, informing you where your users are coming to your site from whether it be through other websites, social media, etc.
This feature allows users to personalize their view of data and reports to focus on specific metrics that best fit their business needs.
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Customization Flexibility: Reviewers have praised the platform for its high level of customization, allowing for bespoke metrics tailored to specific business needs. Some users appreciate the flexibility in data structure and allocation, which enables them to manipulate and analyze data according to their requirements.
Usability and Efficiency: Users have noted the platform's usability, especially within the Workspace module, as it enables efficient and effective work processes. The intuitive drag-and-drop functionality for ad hoc analysis and custom variable creation is particularly valued by reviewers.
Comprehensive Insights and Reporting Capabilities: Reviewers find the platform superior in providing in-depth analysis that surpasses other similar solutions in the market. They appreciate its comprehensive insights, powerful reporting capabilities, integration with other Adobe products, and limitless segmentation capabilities for detailed analytics and reporting.
Challenging for Novice Users: Some users have found the tool to be challenging for novice users due to its complexity, especially regarding data privacy concerns that vary by location. The intricate nature of the tool may require additional training and support for those new to such platforms.
High Server Resource Requirement: Users have mentioned concerns about the tool requiring significant server resources to operate, particularly when processing big data, which could pose challenges for some organizations with limited IT infrastructure or budget constraints. This demand on server resources might necessitate additional investments in hardware or cloud services.
Inefficient Sharing Capabilities: Several users have noted that the sharing capabilities of the tool are inefficient, particularly when setting up executive dashboards and sharing reports with multiple stakeholders. Additionally, they expressed frustration at the lack of streamlined processes in this aspect, leading to inefficiencies in collaborative work within teams and across departments.