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Adobe Analytics

Adobe Analytics

Overview

What is Adobe Analytics?

Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in…

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Video Reviews

12 videos

User Review: Adobe Analytics Proves Profitable With It's Data Organization Tools
02:29
Adobe Analytics Provides Ease of Integration In Conjunction With Other Adobe Software: User Review
04:00
User Review: Adobe Analytics Is a Robust & Powerful Tool For Large Enterprise Data Pools
03:14
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Pricing

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What is Adobe Analytics?

Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Google Analytics?

Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

What is Heap?

Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

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Features

Web Analytics

Web Analytic features such as SEO tracking, user engagement tracking, pageview tracking, and behavior analysis.

9
Avg 8.1
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Product Details

What is Adobe Analytics?

Adobe Analytics lets users mix, match, and analyze data throughout the customer journey. It supports web analytics, marketing analytics, attribution, and predictive analytics.

Adobe Analytics Video

Adobe Analytics Product Tour

Adobe Analytics Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is particularly strong in combining web analytics with other digital marketing capabilities like audience management and data management. Adobe Analytics also includes predictive marketing capabilities that help users find trends in customer behavior patterns leading up to conversion. According to the vendor, these insights can help predict which campaigns will be most successful.

Piano Analytics, Coremetrics / IBM Digital Analytics (discontinued), and Parse.ly are common alternatives for Adobe Analytics.

Reviewers rate Customizable Dashboards highest, with a score of 9.4.

The most common users of Adobe Analytics are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(823)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Customization Flexibility: Reviewers have praised the platform for its high level of customization, allowing for bespoke metrics tailored to specific business needs. Some users appreciate the flexibility in data structure and allocation, which enables them to manipulate and analyze data according to their requirements.

Usability and Efficiency: Users have noted the platform's usability, especially within the Workspace module, as it enables efficient and effective work processes. The intuitive drag-and-drop functionality for ad hoc analysis and custom variable creation is particularly valued by reviewers.

Comprehensive Insights and Reporting Capabilities: Reviewers find the platform superior in providing in-depth analysis that surpasses other similar solutions in the market. They appreciate its comprehensive insights, powerful reporting capabilities, integration with other Adobe products, and limitless segmentation capabilities for detailed analytics and reporting.

Challenging for Novice Users: Some users have found the tool to be challenging for novice users due to its complexity, especially regarding data privacy concerns that vary by location. The intricate nature of the tool may require additional training and support for those new to such platforms.

High Server Resource Requirement: Users have mentioned concerns about the tool requiring significant server resources to operate, particularly when processing big data, which could pose challenges for some organizations with limited IT infrastructure or budget constraints. This demand on server resources might necessitate additional investments in hardware or cloud services.

Inefficient Sharing Capabilities: Several users have noted that the sharing capabilities of the tool are inefficient, particularly when setting up executive dashboards and sharing reports with multiple stakeholders. Additionally, they expressed frustration at the lack of streamlined processes in this aspect, leading to inefficiencies in collaborative work within teams and across departments.

Reviews

(1-25 of 44)
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Adobe Analytics for those deep in data.

Rating: 10 out of 10
April 29, 2024
TD
Vetted Review
Verified User
Adobe Analytics
15 years of experience
I am a consultant who helps clients with their Adobe Analytics through implementation and use of the tool. I teach them what it can do and help them get the most out of it.
  • Very flexible reporting in workspace.
  • Flexibility in data structure.
  • Flexibility in data allocation.
  • Building advanced segments simply.
Adobe democratizes the data. Workspace is very flexible and it's very powerful. Adobe launch is also fantastic at providing flexible options at connecting that data. This leaves us with clear ideas of what the data is and how to see it. The flexibility in building out dashboards in a clear way is empowering.

Data handling and analysis tool with powerful analytics features

Rating: 9 out of 10
April 16, 2024
DU
Vetted Review
Verified User
Adobe Analytics
3 years of experience
We were able to simply follow project progress and do basic analytics using our phones thanks to its mobile application. It helps us comprehend each touchpoint in the user journey inside our UI experience on a deeper level. With Adobe Analytics, you can react swiftly to shifting market conditions and grab opportunities as they present themselves.
  • The ability to input data from several sources makes it incredibly convenient.
  • It's crucial that this platform makes it easy for me to comprehend user behavior.
  • It offers comprehensive insights on the functionality of websites and applications.
Along with this data preparedness, Adobe Analytics resolves several issues about data-driven choices and data manipulation. It's been beneficial and has improved the deliverables we make for our clients. We saw a double-digit percentage point improvement in conversion rates because of AA. Large datasets are easily visualized in a shorter amount of time.

The clue's in the name! Very much an "analytics" tool rather than the competitions' more basic "reporting" tools

Rating: 9 out of 10
November 20, 2023
SB
Vetted Review
Verified User
Adobe Analytics
3 years of experience
Adobe Analytics is my "go to" tool when analysing websites, creating dashboards & undertaking discovery work. We do have other analytics tools available, but Adobe Analytics' Workspace module is generally the starting point. It enables me to quickly drag 'n' drop dimensions and metrics while initially exploring the data. Subsequently, I tend to remain on Adobe Analytics to create any required scheduled dashboards using its selection of tables and visuals. I feel Adobe Analytics better allows me to "analyse" whereas some other tools are more set up for basic "reporting".
  • Usability of its Workspace module
  • Ability to crunch large numbers without any sampling issues
  • Reliability - very rarely does anything error
Adobe Analytics is better than some other tools as it feels better set up for actual "analysis", rather than simply "reporting". The power of Workspace allows you to drag 'n' drop at ease which makes you are far more in control of your own analysis/discovery/exploration.

However, regards the final reports and dashboards' look 'n' feel the Workspace PDF output is lacking visually compared to other products like Google's Looker. To engage with less technical end users sometimes Looker feels the better, more polished option.

Adobe Analytics Review

Rating: 10 out of 10
September 07, 2023
Verified User
Vetted Review
Verified User
Adobe Analytics
7 years of experience
The company uses it to understand the behavior and the performance of our acquisition efforts. In my team, in experimentation, we use it to slice and dice all of the experiment data.
  • It's very customizable, so that means that the depth of analysis we're able to make in Adobe Analytics, we wouldn't get anywhere near with Google Analytics or other solutions that say that they play in the same space.
For a colleague, it's always 10. Outside of the company, that's also a 10, but you need to understand that this is enterprise-level software. So at least in Romania, I think we have two or three companies that leverage the Adobe Suite, and that's because of the cost, not of the product itself. It's very hard for us to also hire people because of that. So unless you work for those two or three companies, you can't learn. You need to actually be able to access this and there's no demo count, like in Google's case, for example.

Adobe Analytics Review

Rating: 6 out of 10
September 07, 2023
km
Vetted Review
Verified User
Adobe Analytics
8 years of experience
I think more than ever, our organization is trying to become more data-driven. Just because you're tracking data doesn't mean you're data-driven. So we have a huge effort this year that I'm personally working on to kind of bring together and leverage the Adobe Analytics tool as one of the tools that we use out of probably about 15 different things that we track metrics in. But I'm bringing on a piece of software that actually brings in all that data into one view, one dashboard that'll have the whole health of your pages or your product. And it's just a couple of clicks, right? But with Adobe Analytics obviously being our main tracking tool, it will allow us to start surfacing some of those insights and be able to start moving quicker in regards to what we see out of the tracking to really push it to the software engineers to implement. So really just teaching and changing an organization's mindset of data-driven - just because you can report something out, it's like, what actions do we need to take from that data?

Right now there are some issues with it just released a little while ago, multifactor authentication for our account manager. So some folks were having issues with that the other day that it wasn't coming into their email. Then we had some issues in the code where we were locking them out of their account. So I actually talked to Adobe yesterday about it and they're going to get someone to come help us.

But just stuff like that, for example, are you a problem? Like that comes in because we see a dip or increase right? Rate of something, whatever we were tracking and we're like, okay, that's an anomaly, right? So we go to the Adobe Analytics tool, along with some of our observability tools to really say, okay, we're in the customer journey potentially, right? Is the error happening? What page were they on? Did they go somewhere after? Did they click around somewhere after? It gives us an idea of how to address those kinds of issues that sort of pop up.
  • I would say as far as setting up dashboards, for me personally, it's pretty easy, but it does have a learning curve along with it. Once you do know where to find things and how to bring it to life, it just makes sense. After a minute you're like, okay, I realize that's why they have set up that way.
  • I really like the feature of having its omni bug track tracking tool. You can be on your own website, and if you don't know what the tag is called or some of those kind of details that you need when you're building out dashboards, you can take a look and use that. That's a web add-on. So you have your page open, and as you're clicking around it's giving you that data on the right hand side of like, okay, here's the page name, here's the E V A R, here's the event. Like all those kind of things that come with analytics tagging. So I really like using that.
I think there's much room for improvement. And I think they can do it right. When I go take a look at other pieces of software like Google Analytics, Tealium, and some other competitor products, it seems like the UI and UX, the way you build reports, is a lot easier. I just feel like for the amount of money we're paying, we should be getting a little bit better product.

Areas where it's well suited: I think baseline it's a great product to just be able to create those dashboards, create those reports, collaborate with people. I do a lot of training for it and, you know, once it clicks, it makes sense. Like I mentioned earlier, it's all use case-based, right? I don't think I have a strong opinion on where it wouldn't be suitable I guess. People have a choice on what platforms they use today, so I mean, you can either use it or not use it, in my opinion.

Adobe Analytics Review

Rating: 9 out of 10
September 06, 2023
Verified User
Vetted Review
Verified User
Adobe Analytics
3 years of experience
I always start very broad. It's always performance-based, so overall visits, shop visits, conversion bookings, and then that goes down from there. So regions, marketing channels, and device types. We're looking at it from a high level and then digging down into what the performance story really is and what are the drivers.
  • I would say it's very user-friendly. When I started my job at Hilton, I'd never worked with Adobe Analytics before. From day one it was kind of taught to me, but it was more of like initiation by fire. So honestly that can be kind of stressful a lot of times, but Adobe Analytics was one of the best experiences I've had from picking up something quickly and it's easy to become really good at using the tool. That is definitely unique to Adobe. A lot of the other tools that we use in analytics, it's not as user-friendly, the learning curve is way bigger. That was my favorite thing early on.
Well-suited. I think customer journey analytics, it is extremely well-suited for. It just allows you to delve into the details so easily and quickly and action on those insights very quickly. I feel like now in my current job, I've been looking more at customer experience level data, and I've learned even recently how great the tool is for that.

What is it not good for? I mean I guess this is really obvious, but my job is Hilton's performance. So you have to bridge the gap between the digital story and the overall story, then if there are discrepancies between what we're seeing in Adobe Analytics and what we're seeing in our data lake. You're getting one piece of data from Adobe Analytics, even just bookings. And then we have our other set of data that also has bookings data in there - and it's not just digital but it's all of our other channels. That can be difficult at times.

Adobe Analytics Review

Rating: 10 out of 10
September 06, 2023
KS
Vetted Review
Verified User
Adobe Analytics
3 years of experience
The way we use it is we have websites that are constantly innovating, so we want to launch campaigns and get more customers. We are trying to get them on an energy plan. So I work with the digital transformation teams on all the things that they are launching into the website. I help them figure out how are we going to track it to Adobe Analytics, how are we gonna send the data? I give them requirements like "when we get to this point, send these," and then on the back end there's some configuration so that we can send it to translate to a visible variable. Then once you are on workspace you just pull it and see how many users are doing X, Y, and Z. So I pull reports and also do a lot of reporting.
  • Customization. There's no limit to what you wanto to track. I mean you have a limited amount of evar so you have to be conscious about, what's worth getting. But I will say that you can just pick and choose whatever you think is important for your business.
When you're trying to get the product information, and I think it's called the product variable because it captures a lot of information that you wanna track for your products (like what people are seeing, what prices, SKU numbers), and that's pretty neat to be able to get that.

If you don't have much to track, like if you're a small company and you just want to see that your website is visited, then don't spend that much money on Adobe Analytics.

Adobe Analytics Review

Rating: 10 out of 10
August 08, 2023
Verified User
Vetted Review
Verified User
Adobe Analytics
2 years of experience
We are using Adobe Analytics every day for making business decision by analyzing our website traffic and user behavior. We check the funnels to see the drop and check the trend if website fails. The scope is to create trigger points and help whenever we see drop.
  • tracking
  • marketing channels
  • data visualization
Best scenario is when we need to track any campaign performance
and least is it is hard to learn, documentation should be intuitive

Adobe Analytics - Totally Addicted!

Rating: 9 out of 10
March 24, 2023
Verified User
Vetted Review
Verified User
Adobe Analytics
1 year of experience
We use Adobe Analytics for web and app reporting across our enterprise. With a large website and properties across the country, we have a lot of different use cases for Adobe Analytics. The somewhat basic capabilities are still light years ahead of other products, creating an opportunity for gains from all the available learnings.
  • Segmentation
  • User experience
  • Speed and agility
Simple web analytics goes SO FAR with Adobe Analytics. Once implemented, which takes forever, the learnings can come quickly. If a lot of offline data exists, Adobe Analytics is not able to provide any value.

Adobe Analytics - an enterprise investment

Rating: 7 out of 10
March 18, 2023
Verified User
Vetted Review
Verified User
Adobe Analytics
4 years of experience
Adobe Analytics, along with Adobe Target, is used widely throughout the organisation for web performance tracking to understand the overall ecommerce performance. Via the Report Suite, Adobe Analytics is used for monitoring a large variety of metrics - sales, revenue, conversion rates, along with page performance and A/B testing tracking. The flexibility provided in reporting and ability to save and email to different groups of users automatically is very useful.
  • Flexible reporting tools with ability to create detailed custom reports
  • Fast view generation (compared with Google Analytics)
  • Flexible implementation that can easily scale to Enterprise level
Adobe Analytics is suitable for a large enterprise environment, where the data needs of users is broad and varied. The reporting options here are excellent, as the ability to build custom reports with a view that reflects their specific needs is excellent. Expect confusion over naming conventions, which feel very linked to web reporting in the late 90s/early 00s. For smaller teams or where there is less of a need/capacity to deeply interrogate the data, then Google Analytics is a more intuitive, learnable alternative. Cost is also likely to be a factor when choosing Adobe Analytics - costs can scale steeply.

Adobe Analytics Review from an Internet Entrepreneur!

Rating: 9 out of 10
March 13, 2023
AT
Vetted Review
Verified User
Adobe Analytics
1 year of experience
Adobe Analytics helps us with valuable insights using data collected from our company sites. It helps us make better and intelligent decisions. It is much better than MIS Reports as it is very dyanmic and much more insightful. It makes these insightful and targeted reports using a very comprehensive database. Using this has helped us build our analytics in automation mode.
  • User Friendly- It is relatively far more user friendly than other similar software.
  • Accessibility of Insightful Reports at a click of button
  • Dashboard that has all the features listed at a single place.
When we require business critical reports at a very short notice, we turn to Adobe Analytics for help. Everytime the software helps us with relevant reports when we require it the most. There is a certain degree of automation involved in this that we really like. Reports are customised hence help us take better business decisions in short term & long term both. I may not be able to specify any other scenarios where it it less appropriate as have not come across any such experience.

Accurate and helpful analytics

Rating: 9 out of 10
March 08, 2023
Verified User
Vetted Review
Verified User
Adobe Analytics
1 year of experience
I use the reports to identify trends in user behavior and how pages are performing through channels. Also, finding any inconsistencies in user flows to help determine a reason for poor CTR and goal completions.
  • Tracking user behviour
  • Flow diagrams
  • Comparing data periods
It is a great tool to get a source of truth for analytics about your site. It does take some time to understand how to set things up but once you get the hang of it, it's quite powerful.

Adobe Analytics Review

Rating: 8 out of 10
May 27, 2022
Verified User
Vetted Review
Verified User
Adobe Analytics
3 years of experience
We use Adobe Analytics to study website user traffic and performance. In addition, it helps us track the best performing pages and user journeys. We monitor a traffic between 70-80K users per month and Adobe give us great amount of insights to target and re-market to our website visitors. The UI can be a bit complex when compared to mainstream tools like GA but they are enhancing at a fast pace. Lastly, we use Adobe to generate different attribution, there are so multiple visualizations and flow reports to understand the data that tells a story.
  • Website analytics
  • Traffic analysis
  • Goals tracking
  • Remarketing
  • Website integration
Well suited for:
1. Website traffic analysis
2. Great visualization templates
3. Website performance tracking
4. Funnel building
5. Integration with multiple platforms / tools
6. Customer journey tracking and mapping

Not appropriate for:
1. UI can be further enhanced
2. Need more appropriate learning / knowledge hub
3. Need to be simplified to deploy
4. Free trails and dummy data can help adapt more users
























A worthy consideration of a paid upgrade

Rating: 9 out of 10
May 24, 2022
Verified User
Vetted Review
Verified User
Adobe Analytics
4 years of experience
Adobe Analytics is able to provide the level of tracking and dashboard customizability that helps our organization make more informed business decisions. It provides ways of slicing and dicing the data in ways that the freemium web analytics platforms wouldn't necessarily offer and support. The website is a wealth of aggregated data, and Adobe Analytics gives us the type of insights that are also visually represented very clearly to be useful to business units that might be less familiar with reading data.
  • Clear visualization of data on workspace and the ability to drill down a specific data point effortlessly
  • Ability to create multiple reporting suites on the same set of data
  • Tracking is highly configurable and customizable
  • Global filters that can be applied to multiple reports
I've used Adobe Analytics in a couple of different orgs. It is definitely best suited when there's increased need for custom insights and sometimes more detailed business questions to answer. We rely on it for detailed analysis of our marketing web properties – sometimes on the fly and collaboratively with my colleagues in realtime, with the workspace feature. It would require a bit of initial setup time and effort that may not be as clearly documented for an org that is trying to adapt the tool for the first time. Onboarding new personnel to use the tool also require some training and/or enablement of the tool before the product becomes useful to them.

Adobe Analytics: The Tesla of Analytics

Rating: 10 out of 10
April 12, 2022
AL
Vetted Review
Verified User
Adobe Analytics
4 years of experience
We use Adobe Analytics at our organization as part of the Adobe Experience Platform to help us understand client interaction with our web properties including public web, online banking, and our application flows. We are able to take complex measurement plans that help us understand user engagement with features down to a component level and iterate in our sprints to improve our products utilizing the data we capture from our analytics implementation.
  • Full-featured, ability to capture any data point that is needed for your measurement in an easily reportable way with events, eVars, props, listVars, & classifications on top f these variables.
  • Heavily customizable, the ability to utilize your own logic to match your existing reporting & terms when setting up variables & events for tracking. If you wanted over 100 variables set whenever a page load, you could do it if your use case requires it!
  • Industry-standard, originally named Site Catalyst, Adobe Analytics has a history in this space of being an innovator and adapting to the space as it has dramatically changed over the years. From Adobe Launch to custom code implementations, to DXM event forwarding, Adobe Analytics has a path for the next 5-10 years to still be extremely relevant to your organization.
Adobe Analytics has been absolutely fantastic for us to understand our customer engagement with our products, and address where fallout/funnel issues occur with funnel events. It has also been very adept at handling cross-domain analytics so that we understand where our clients' product interest is after visiting our unauthenticated website. We've been able to create dashboards for each segment of the business for them to understand how their specific segment is performing and its impact on the non-online business metrics.

Adobe Analytics

Rating: 8 out of 10
February 22, 2022
Verified User
Vetted Review
Verified User
Adobe Analytics
5 years of experience
Adobe Analytics is a powerful resource for collecting, analyzing, and sharing website data. The application helps organize and analyze data quickly and effectively. We use it as it can provide valuable insights on data from multiple sources. One major upside of Adobe Analytics is the fact that data and insights are first party and unlike Google Analytics, there are more options for customizations.
  • Highly Customizable
  • Ad Hoc Analysis
  • Analysis vs reporting
Adobe Analytics has helped out our ecommerce teams with real time site and product specific analytics. The ability to pull ad hoc reports really helps when it comes to teams who need insights and optimizations on the fly and on a regular basis. That being said, these reports would not have been possible to pull if it was not for our specific product experts as the interface is rather clunky and technical and requires a high degree of expertise to set up.

Customizable with some wonderful features, but a steep learning curve

Rating: 7 out of 10
February 10, 2022
MP
Vetted Review
Verified User
Adobe Analytics
5 years of experience
We use Adobe Analytics to understand how users are using our website. This feeds into our improving our products for our customers based around making them easier to use. Often done through experimentation and testing, which can then be analysed using our behavioural analytics tool. We also use the tool to measure our marketing efforts and understand how successful they are at driving traffic to our site and whether that leads to subsequent conversions. The data also feeds into helping us protect our customers and ensure that they can enjoy our products safely.
  • Customizable tracking of conversions.
  • Easily sharable and customizable report creation.
  • Tracking of marketing channels and traffic sources.
  • Multiple level of breakdowns available across all variables.
Superb for tracking traffic and the channel from which that marketing has come to the site. Very customizable for a variety of use cases and can be tailored specifically to an organisation's need. The way it is implemented means anything can be tracked in some way, and therefore most questions posed by product teams can be answered with the correct Adobe Analytics setup.

Adobe Analytics provides in-depth data scaling across multiple digital platforms.

Rating: 8 out of 10
February 07, 2022
Verified User
Vetted Review
Verified User
Adobe Analytics
7 years of experience
My organization uses Adobe Analytics to track multiple data points across multiple platforms that we provide. It is used as the official analytics tool for providing data that is considered "official" in determining whether or not company goals are being met. We also use it to create automated daily/weekly/monthly email reports to employees who need to follow data but don't need access to the suite.
  • Sending reports automatically via email with a PDF attachment.
  • Customizable data sets.
  • Broad range of types of data collection (i.e. page views, unique visitors, actions)
Adobe Analytics is a powerful tool that is able to capture multiple levels of data, provide reports on an automatic schedule, and is capable of tracking data across multiple platforms such as websites, mobile apps, and streaming services. The main drawback of the product is [that] there is a steep learning curve that comes with the sheer scale of customization and tracking options.

Still learning, but great so far

Rating: 6 out of 10
January 25, 2022
Verified User
Vetted Review
Verified User
Adobe Analytics
2 years of experience
I create dashboards to understand user insights including daily active users, click throughs, lead submissions and more.
  • Ability to create comprehensive dashboards
  • Ability to share with key stakeholders
Great For- Creating dashboards that show entire page performance and interaction. Not great for- getting quick insights or recommendations based on data.

Adobe Analytics, still more complete clickstream analytics solution in the market

Rating: 9 out of 10
January 22, 2022
CA
Vetted Review
Verified User
Adobe Analytics
8 years of experience
We give three main uses to Adobe Analytics:
  1. Clickstream analytics for digital channels (web, app)
  2. Clusters/ audiences creation
  3. Unique digital ID creation to remove anonymity in public browsing when using information from forms in the public area and browsing in the private area (app and web logged ins)
Additionally, we also have Adobe Target, so we can use audiences/clusters and identification to personalize and to experiment.
  • Clickstream analytics for full conversion/journeys funnels
  • Use cross navigation variables to identify insights
  • Unique ID (identification by cross channel navigation)
  • We can easily mix digital information collected by Adobe with traditional/ third party information
Adobe is a great tool if you have a team of experts, which means they have already used Adobe Analytics. There is not much public information on how to use it properly compared to Google Analytics. It is also an asset if you also have at least Adobe Target since they work better together.

One Of The Leaders In Analytics Solutions!

Rating: 8 out of 10
September 10, 2021
MI
Vetted Review
Verified User
Adobe Analytics
7 years of experience
We implement Adobe Analytics for our clients where we assess that their analytics needs would be best suited by the platform. It often addresses end-to-end challenges in reporting, attribution and helps to solve for gaps in a client's digital transformation. Most often the adoption of Adobe Analytics is company-wide, but the analytics practitioners are the ones in it the most often.
  • Custom reporting
  • Custom dashboards
  • Channel attribution
  • Real time reporting
For companies that are new to analytics or already have an investment in Adobe, I feel that Adobe Analytics is a great fit and will enhance their investment with the other platforms. For folks who need more detailed analytics, a BI tool or a CDP might be the answer depending on requirements. The reporting and dashboard elements can be very useful if configured properly.

Adobe Analytics - powerful and great integrations, but may be overkill for the average user

Rating: 7 out of 10
November 30, 2020
Verified User
Vetted Review
Verified User
Adobe Analytics
3 years of experience
Adobe Analytics is primarily used just within our Digital department, but I believe we are continuing to expand usage to other arms of our organization. The biggest advantage to it is that it is part of the Adobe Experience Cloud and seamlessly integrates with Adobe Experience Manager, Adobe Campaign, and Adobe Target. Our analytics team uses it extensively to create reports that are tied to email campaigns, Target activities, etc. It allows us to create segments of data that are mapped to activities in our other Adobe products. Aside from this, of course, it also can be used for basic analytical data of things like page views, visitors/visits for a page, page path, and so forth.
  • Integration with other Adobe Experience Cloud products
  • Segmentation
  • Page path reports
Adobe Analytics is well suited if:
  • Your company is already leveraging Adobe Experience Cloud/licensing other Adobe products. The integration with other Experience Cloud tools is one of the biggest advantages.
  • You require powerful and robust analytics reporting greater than that of what Google Analytics can provide.
  • Your company/team places a big emphasis on page path tracking and conversions from click paths. AA has two powerful and useful features that track the page path. The Pathfinder tool can be configured in multiple ways and shows the page paths that a user takes when on a specified page on your site. If you are seeking to find out the path users take on your site, this is a wonderful feature. The Fallout report is also beneficial for measuring conversion rates. It shows the percentage of users that drop off on a given click path that you specify, letting you see where users are most likely to lose interest/drop off.
Adobe Analytics is less useful if:
  • You are a smaller company with a smaller budget.
  • You don't have integrations with other Adobe products.
  • You need just basic reporting and can live without the bells and whistles.

About Adobe Analytics

Rating: 10 out of 10
November 29, 2020
SK
Vetted Review
Verified User
Adobe Analytics
2 years of experience
We have a site where we have 19 Million page views a month. In order to understand the customer journey on a monthly, quarterly, and YOY we use Adobe Analytics. It helps understand the entire user journey and thus enabling us to gather insights on areas to focus on. It is so far the easiest to use and user-friendly web analytics tool I have used.
The representation of numbers and graphs is very smooth and helps download the entire report in CSV or pdfs also allowing us to automate the report and send it on regular intervals to our emails with the least amount of effort compared to any other tool on web analytics.
  • Data Gathering
  • Data Cleaning
  • Dashboards and reports
  • Automation
[Adobe Analytics] is best suited for digital analytics like web analytics and customer journey. It can handle a tremendous amount of data and the beauty of being online it will work faster than any other web analytics tool. Dashboards and reports are super easy to create with the drag and drop functionality.

Adobe Analytics Knocks It Out Of The Park

Rating: 10 out of 10
November 19, 2020
Verified User
Vetted Review
Verified User
Adobe Analytics
3 years of experience
Adobe analytics was a game changer used to replace Google Analytics. This platform is incredible because it gives you all the bells and whistles that your higher tech customers are asking for, and the details needed for your internal users to not just do their jobs but do their jobs well. This helped us solve the issue of under-performing on analytic data.
  • Output - The dashboards are gorgeous and easy to understand.
  • Analytic Tracking - The areas you want to target can be big picture or incredibly minute depending on what you want to track.
  • Ramp Up - The end user can quickly be on-boarded to this tool because of the ease of use.
A customer continued to ask for tracking measures that Google Analytics couldn't implement on a micro-tracking basis. We implemented Adobe Analytics and were suddenly able to answer the customer's request. The customer was happy and gave us more of their work which in turn gave us more money to invest in the software add-ons.

A heavyweight contender

Rating: 8 out of 10
November 17, 2020
KY
Vetted Review
Verified User
Adobe Analytics
3 years of experience
Our parent company used it for all the newspapers. It enables our Editorial department to understand what stories are popular and where the traffic is coming from. It also provides us with data about our traffic trend and the behavior of the audience.
  • Report Builder -- it enables you to build custom reports for distribution.
  • Dashboards -- it enables you to build custom dashboards for our editors.
  • It allows prebuilt custom reports by site levels.
It is good for big newspapers which require more potent Analytics tools whereas smaller papers will find GA easier to use.
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